We performed a comparison between Microsoft Exchange Online and Zimbra Collaboration based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is for emails, and it seems to work okay."
"The most valuable feature of the solution is its integration with Microsoft Outlook and Microsoft Teams for shared calendars."
"Microsoft Exchange Online is an easy-to-use solution."
"The most valuable feature of Microsoft Exchange Online is it helps the IT department with problems."
"The solution has been stable with good performance on offer."
"It is a reasonable solution."
"The product enables us to have remote meetings."
"The best part of this solution is the security it offers."
"We can control all the data in my IT infrastructure."
"The web interface is powerful and easy to use."
"A lot of other products like Microsoft Exchange offer email or collaboration features, but they are not as fast as Zimbra."
"It has all collaboration features, such as document sharing, video conferencing, chatting, task sharing, and calendar sharing."
"The stability is good and keeps getting better with each new update."
"The most valuable feature of Zimbra Collaboration is email functionality."
"The solution is easy to implement."
"Zimbra Collaboration is a good tool for video calls...Zimbra Collaboration's initial setup phase was easy."
"The pricing could be a bit lower."
"I would like to make the solution more user-friendly."
"Microsoft Exchange Online can improve message delivery. There are times we receive a message that the email failed to be delivered, and there is no reason given. We sometimes have emails that are flagged as spam that are not. We cannot do anything about it because it's not managed by us, it's managed by Microsoft."
"Technical support can be improved by shortening the response time and increasing their knowledge."
"The price could be cheaper."
"For non-technical people, some configurations might be a little bit difficult. We can use it on our laptops or our portable devices like mobiles and others gadgets, but we have had repeated problems with syncing. That is, when using different gadgets and devices, there are issues with syncing. The configuration could definitely be improved."
"Microsoft Exchange Online could improve the overall protection of the solution."
"The mail-blocking feature is not great and could be improved."
"Zimbra Collaboration does not have a solution roadmap as aggressive as the new collaboration mail solutions. Additionally, they can have a better interface and integration with single sign-on."
"There are some security issues."
"They should enhance its online meeting features."
"The support was lacking in my experience. However, recently the support I received was good. Perhaps they have improved."
"Zimbra Collaboration could improve the migration from a basic solution to a more containerized solution. For example, the installation should be able to extend to the containers and manage them with some solution, such as OpenShift or Kubernetes."
"It is good and competent, but you have to pay for video and group chat features."
"It would be great if a group chat feature were created to allow for a team environment."
"The tool should improve its multi-cloud feature."
Microsoft Exchange Online is ranked 2nd in Email Applications with 84 reviews while Zimbra Collaboration is ranked 4th in Email Applications with 27 reviews. Microsoft Exchange Online is rated 8.6, while Zimbra Collaboration is rated 8.0. The top reviewer of Microsoft Exchange Online writes "Helps reduced IT operations, scalable, and simple setup". On the other hand, the top reviewer of Zimbra Collaboration writes "Provides good email capability; lacking in security and performance". Microsoft Exchange Online is most compared with Google Workspace, Amazon WorkMail, Zoho Mail, ProtonMail and IceWarp, whereas Zimbra Collaboration is most compared with Microsoft Exchange, IceWarp, Open-Xchange, Google Workspace and HCL Domino. See our Microsoft Exchange Online vs. Zimbra Collaboration report.
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