Microsoft Exchange Online vs Zimbra Collaboration comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Microsoft Exchange Online and Zimbra Collaboration based on real PeerSpot user reviews.

Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Microsoft Exchange Online vs. Zimbra Collaboration Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is for emails, and it seems to work okay.""The most valuable feature of the solution is its integration with Microsoft Outlook and Microsoft Teams for shared calendars.""Microsoft Exchange Online is an easy-to-use solution.""The most valuable feature of Microsoft Exchange Online is it helps the IT department with problems.""The solution has been stable with good performance on offer.""It is a reasonable solution.""The product enables us to have remote meetings.""The best part of this solution is the security it offers."

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"We can control all the data in my IT infrastructure.""The web interface is powerful and easy to use.""A lot of other products like Microsoft Exchange offer email or collaboration features, but they are not as fast as Zimbra.""It has all collaboration features, such as document sharing, video conferencing, chatting, task sharing, and calendar sharing.""The stability is good and keeps getting better with each new update.""The most valuable feature of Zimbra Collaboration is email functionality.""The solution is easy to implement.""Zimbra Collaboration is a good tool for video calls...Zimbra Collaboration's initial setup phase was easy."

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Cons
"The pricing could be a bit lower.""I would like to make the solution more user-friendly.""Microsoft Exchange Online can improve message delivery. There are times we receive a message that the email failed to be delivered, and there is no reason given. We sometimes have emails that are flagged as spam that are not. We cannot do anything about it because it's not managed by us, it's managed by Microsoft.""Technical support can be improved by shortening the response time and increasing their knowledge.""The price could be cheaper.""For non-technical people, some configurations might be a little bit difficult. We can use it on our laptops or our portable devices like mobiles and others gadgets, but we have had repeated problems with syncing. That is, when using different gadgets and devices, there are issues with syncing. The configuration could definitely be improved.""Microsoft Exchange Online could improve the overall protection of the solution.""The mail-blocking feature is not great and could be improved."

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"Zimbra Collaboration does not have a solution roadmap as aggressive as the new collaboration mail solutions. Additionally, they can have a better interface and integration with single sign-on.""There are some security issues.""They should enhance its online meeting features.""The support was lacking in my experience. However, recently the support I received was good. Perhaps they have improved.""Zimbra Collaboration could improve the migration from a basic solution to a more containerized solution. For example, the installation should be able to extend to the containers and manage them with some solution, such as OpenShift or Kubernetes.""It is good and competent, but you have to pay for video and group chat features.""It would be great if a group chat feature were created to allow for a team environment.""The tool should improve its multi-cloud feature."

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Pricing and Cost Advice
  • "I have no opinion."
  • "Initially, we had issues with the licensing agreement, but we worked it out with Microsoft."
  • "It is a reasonable solution."
  • "In my opinion, the online license is the best one we have. It is a bundle that we have from Microsoft. It is a bit high in price."
  • "I think it's just awesome. There's no argument about how much value you get on the per user, for user expenditure. It's really great, I don't have any issues with it. I think it's excellent."
  • "The price is a bit high. It is especially expensive in the Indian market."
  • "We have a license per user scenario."
  • "The pricing is a bit more expensive than other solutions."
  • More Microsoft Exchange Online Pricing and Cost Advice →

  • "Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
  • "If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
  • "We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."
  • "When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."
  • "We do not pay for licenses to use this solution."
  • "The price of the solution is low."
  • "It's very expensive. When we compare the cost with Google Workspace, it's so expensive."
  • "There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."
  • More Zimbra Collaboration Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of the solution is its integration with Microsoft Outlook and Microsoft Teams for shared calendars.
    Top Answer:We are Microsoft partners. We bought some licenses, and some are within our package or partnership with Microsoft.
    Top Answer:The solution’s technical support could be improved.
    Top Answer:Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I… more »
    Top Answer:The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.
    Ranking
    2nd
    out of 24 in Email Applications
    Views
    5,554
    Comparisons
    3,984
    Reviews
    49
    Average Words per Review
    362
    Rating
    8.7
    4th
    out of 24 in Email Applications
    Views
    5,681
    Comparisons
    4,365
    Reviews
    11
    Average Words per Review
    275
    Rating
    8.2
    Comparisons
    Also Known As
    Exchange Online, Exchange Online Plan 1, Exchange Online Plan 2, MS Exchange Online
    Learn More
    Overview
    Exchange Online helps protect your information with advanced capabilities. Anti-malware and anti-spam filtering protect mailboxes. Data loss prevention capabilities prevent users from mistakenly sending sensitive information to unauthorized people. Globally redundant servers, premier disaster recovery capabilities, and a team of security experts monitoring Exchange Online around the clock safeguard your data.
    Zimbra Collaboration provides administrators and their end users innovative features that solve the challenges faced by organizations using today's legacy communications infrastructure.
    Sample Customers
    Bank Alfalah Ltd., Paderborn-Lippstadt Airport, Blue Star Infotech, Scitec Nutrition, Resolution Films, British Airways, Empire Cinemas, InnoGames
    NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
    Top Industries
    REVIEWERS
    Manufacturing Company14%
    Computer Software Company12%
    Government10%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Comms Service Provider9%
    Government9%
    Financial Services Firm7%
    REVIEWERS
    Financial Services Firm22%
    Energy/Utilities Company22%
    Media Company22%
    Comms Service Provider11%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider12%
    Government10%
    Financial Services Firm5%
    Company Size
    REVIEWERS
    Small Business40%
    Midsize Enterprise15%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise20%
    Large Enterprise49%
    REVIEWERS
    Small Business70%
    Midsize Enterprise11%
    Large Enterprise19%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise19%
    Large Enterprise49%
    Buyer's Guide
    Microsoft Exchange Online vs. Zimbra Collaboration
    March 2024
    Find out what your peers are saying about Microsoft Exchange Online vs. Zimbra Collaboration and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Microsoft Exchange Online is ranked 2nd in Email Applications with 84 reviews while Zimbra Collaboration is ranked 4th in Email Applications with 27 reviews. Microsoft Exchange Online is rated 8.6, while Zimbra Collaboration is rated 8.0. The top reviewer of Microsoft Exchange Online writes "Helps reduced IT operations, scalable, and simple setup". On the other hand, the top reviewer of Zimbra Collaboration writes "Provides good email capability; lacking in security and performance". Microsoft Exchange Online is most compared with Google Workspace, Amazon WorkMail, Zoho Mail, ProtonMail and IceWarp, whereas Zimbra Collaboration is most compared with Microsoft Exchange, IceWarp, Open-Xchange, Google Workspace and HCL Domino. See our Microsoft Exchange Online vs. Zimbra Collaboration report.

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    We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.