IceWarp vs Zimbra Collaboration comparison

IceWarp and Zimbra are both solutions in the Email Applications category. IceWarp is ranked #7 with an average rating of 8.3, while Zimbra is ranked #5 with an average rating of 8.0. IceWarp holds a 5.3% mindshare in EA, compared to Zimbra’s 8.6% mindshare. Additionally, 90% of IceWarp users are willing to recommend the solution, compared to 96% of Zimbra users who would recommend it.

IceWarp

Read 17 IceWarp reviews

2,183 Views
1,169 Comparison Views

90% willing to recommend

Zimbra Collaboration

Read 29 Zimbra Collaboration reviews

2,646 Views
1,809 Comparison Views

96% willing to recommend

IceWarp

Zimbra Collaboration

Comparison Buyer's Guide

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Executive SummaryUpdated on May 21, 2025

Zimbra Collaboration and IceWarp compete in the collaborative software market. IceWarp appeals with its extensive feature set, while Zimbra attracts those looking for competitive pricing and support.

Features: Zimbra Collaboration is known for its comprehensive email and calendaring features with effective platform integration. The system is designed with real-time control through its management console, offering premium features like mobile management and seamless synchronization. It's valued for its open-source nature and customizable options, facilitating robust collaboration features. IceWarp provides strong email capabilities and an all-encompassing suite boasting instant messaging and video conferencing, alongside tools for smart document management and team chat features that enable file sharing and real-time collaboration.

Room for Improvement: Zimbra could enhance ease of use for non-technical users, improve its two-factor authentication system, and offer better document collaboration tools compared to cloud giants like Microsoft and Google. IceWarp faces challenges with the advancement of its document management tools, needs more comprehensive smart document archiving features, and could benefit from providing more extensive customization options beyond current implementations.

Ease of Deployment and Customer Service: Zimbra stands out with its open-source platform that supports scalability and benefits from a community-driven support mechanism. Its deployment is straightforward with comprehensive documentation. IceWarp offers a flexible deployment process with typically faster setup periods, complemented by professional customer service that assists with configuration and troubleshooting needs.

Pricing and ROI: Zimbra offers lower initial setup costs, appealing to budget-conscious buyers seeking quick ROI while maintaining high functionality standards. It provides an affordable alternative for organizations mindful of software expenses. IceWarp may involve higher initial investments, yet its extensive feature set is designed to provide substantial long-term ROI for businesses that value integrated communication solutions.

To learn more, read our detailed IceWarp vs. Zimbra Collaboration Report (Updated: June 2025).

Buyer's Guide

IceWarp vs. Zimbra Collaboration

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IceWarp

Ranking in Email Applications

7th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Zimbra Collaboration

Ranking in Email Applications

5th

Average Rating

8.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Email Applications category, the mindshare of IceWarp is 5.3%, down from 6.2% compared to the previous year. The mindshare of Zimbra Collaboration is 8.6%, down from 9.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications

Featured Reviews

AvinashLotke

Delivery Head at Team Computers

Useful for collaboration and storage but improvement is needed in API integration

The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.

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Vidya Shree

CTO at Molecular Connections Private Limited

Deploys quickly and has a good web interface

Zimbra Collaboration has a good web interface When it comes to administration tasks like configuring specific filters or group signatures, I have to dig into the configuration since there's nothing in the graphical or web interface. The solution’s forums don't have much information or…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."

"It has great communication capabilities for team chatting and web conferences."

"The solution is easy to manage and includes features such as smart documents and the archiving of user data."

"The TeamChat feature has been really good for our email management. It lets us collaborate, share files, and invite guests like Google Spaces or Microsoft Teams. I like the two-factor authentication for security. However, they need to improve their document collaboration tools, as their Word, Excel, and PowerPoint features are basic compared to Microsoft and Google."

"An effective, functional, very good tool for controlling resources."

"Its price is the most valuable. It is definitely one of the lowest price solutions."

"The groupware module is the most valuable feature."

"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."

More IceWarp pros

"The logs, troubleshooting, and tracking we have found to be the most valuable features. We have any issues with lost messages the features are useful. It is very easy to track and log."

"The configuration is simple."

"The web interface is powerful and easy to use."

"Network NG Modules are valuable to us."

"One of the most valuable features involves the solution's automatic backup, which I find to be pretty simple and straightforward, and obviates the need for additional software."

"The Zimbra Collaboration's most valuable feature is web access."

"Zimbra Collaboration is light to manage. It works on the Linux operating system, which is far better to manage than Microsoft Windows. Microsoft Exchange works only on the Windows server. We prefer working on the Linux server for security reasons and ease of management. Zimbra Collaboration also has some integrated tools for security. It some modules to fight malware. These modules are not very powerful but are still doing a great job. Microsoft Exchange doesn't have a basic module. You have to purchase a security solution and add it to the solution. The cost of Zimbra Collaboration is one more reason for liking it. It is also very simple to migrate from Zimbra Collaboration to another email solution."

"The backup and storage management features of Zimbra Collaboration are valuable."

More Zimbra Collaboration pros

Cons

"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."

"Our customers sometimes have problems receiving mail."

"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."

"Support should be improved. Most of the time, the queries are not resolved within the SLA."

"The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory."

"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."

"The solution needs improvements in security, particularly regarding document management."

"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."

More IceWarp cons

"The antispam and antivirus features are hard to understand on mobile devices."

"It is good and competent, but you have to pay for video and group chat features."

"Zimbra Collaboration's video conferencing could be improved."

"The tool should improve its multi-cloud feature."

"The solution could improve by making it easier to use."

"The support was lacking in my experience. However, recently the support I received was good. Perhaps they have improved."

"It would be great if a group chat feature were created to allow for a team environment."

"The installation is not straightforward, it can take two days for the full implementation."

More Zimbra Collaboration cons

Pricing and Cost Advice

"The license is based on the number of users."

"I would rate the pricing and eight out of ten."

"Costs far less than other solutions."

"There are various licensing plans available based on geographic zone."

"I don't see any challenges for the Indian market. For example, 1 GB is available for around 399 INR, and 2 GB for 499 INR. They offer a range of plans, from basic to professional and enterprise, with multiple features. IceWarp's aggressive pricing is competitive compared to other market solutions like Zoho and Microsoft. One significant advantage is that IceWarp does not impose user capping like Google and Microsoft, which allows for substantial cost savings and flexibility in user conversion."

"Pricing and licensing is very competitive and in some cases, cheap."

"Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool."

"Our licensing is on a yearly basis. There were no additional costs."

More IceWarp pricing and cost advice

"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."

"Zimbra Collaboration is expensive, and there is no perpetual license option."

"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the price a four"

"The solution is competitively priced."

"It's very expensive. When we compare the cost with Google Workspace, it's so expensive."

"We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."

"There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."

"The solution is not expensive compared to other products."

More Zimbra Collaboration pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Comms Service Provider

11%

Manufacturing Company

10%

Insurance Company

Computer Software Company

19%

Comms Service Provider

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IceWarp?

It's scalable and stable.

See all answers

What is your experience regarding pricing and costs for IceWarp?

IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for our organization.

See all answers

What needs improvement with IceWarp?

The solution needs improvements in security, particularly regarding document management. Users currently have the rights to delete smart documents, which poses a challenge for administrators. A mor...

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How does Zimbra Collaboration compare with Microsoft Exchange?

Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...

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What do you like most about Zimbra Collaboration?

The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.

See all answers

What is your experience regarding pricing and costs for Zimbra Collaboration?

The solution is competitively priced.

See all answers

Comparisons

Zoho Mail vs IceWarp

Compared 30% of the time

Google Workspace vs IceWarp

Compared 16% of the time

Microsoft Exchange vs IceWarp

Compared 13% of the time

Microsoft Exchange Online vs IceWarp

Compared 9% of the time

KerioConnect vs IceWarp

Compared 6% of the time

More IceWarp Competitors

Microsoft Exchange vs Zimbra Collaboration

Compared 28% of the time

Open-Xchange vs Zimbra Collaboration

Compared 21% of the time

KerioConnect vs Zimbra Collaboration

Compared 16% of the time

Google Workspace vs Zimbra Collaboration

Compared 6% of the time

Microsoft Exchange Online vs Zimbra Collaboration

Compared 6% of the time

More Zimbra Collaboration Competitors

Product Reports

Buyer's Guide

IceWarp

June 2025

Download IceWarp product report

Buyer's Guide

Zimbra Collaboration

May 2025

Download Zimbra Collaboration product report

Overview

IceWarp helps thousands of organizations streamline all areas of business communication and become more profitable by providing Mail Server complete with GroupWare, Calendaring and Document Management, accessible through an intuitive WebClient, simple to setup in WebAdmin. Customize with add-ons: spam and virus protection, Instant Messaging with video calls, mobile sync and more.

IceWarp

Zimbra Collaboration provides administrators and their end users innovative features that solve the challenges faced by organizations using today's legacy communications infrastructure.

Zimbra

Sample Customers

Marriott, Toyota, Sony, Wendy's, Canon

NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC

Buyer's Guide

IceWarp vs. Zimbra Collaboration

June 2025

Free Report: IceWarp vs. Zimbra Collaboration

Find out what your peers are saying about IceWarp vs. Zimbra Collaboration and other solutions. Updated: June 2025.

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