We performed a comparison between IBM FileNet, M-Files, and Oracle WebCenter based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."There is a high degree of usability with this solution. It is highly compatible with our clients' and customers' work environments, making it easy to deploy and implement."
"Users are able to create their own content, and they can manage their own sets of tasks, to work at their own pace and get their jobs done."
"It is used by large enterprises. It has to be scalable and robust for them to use. We have seen that on multiple projects over the years."
"It has a straightforward approach to the install."
"We are able to find the proper documents which are needed for business processes."
"It has the ability to mix document management and process automation."
"It saves our customers time by 30 to 40 percent by eliminating the time to process paper."
"If we run into problems, which is inevitable (and we run into problems all the time), we get quick responses and good solutions back from the technical support."
"Using M-Files means anybody on the executive team to go in and immediately look at a dashboard and know the status of a contract."
"Integration within the solution is very good."
"A great solution for storing and searching large volumes of documents with easy access."
"You can move workloads in between sub-servers so that you don't overload a portion of the server."
"The WebCenter Content is its most valuable feature. After we update a document in WebCenter Content, it can be update automatically in our intranet."
"Oracle integrates well with other products to cover Big Data."
"WebCenter's interface is very user-friendly."
"It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage."
"It would be nice to have additional integration features, which could be integration with IoOT-based products and solutions that also have automation requirements on the IOT side. Anything can be integrated from a Gateway or API perspective would be a plus."
"However, the configuration does take a long time. Every company needs its own configuration design. It depends on how many applications are connecting to FileNet. It can take a long time, depending on the application count."
"The only downside is that it takes a dedicated staff to maintain it and the learning curve is pretty steep."
"Simplifying both training and maintenance would be an improvement."
"The product is expensive."
"The initial setup is complex. It is complex because there are several pieces of software that have to be installed in the right order to make it work alright."
"IBM doesn't offer new technologies every year, they offer new technologies after five years, for each release of the product."
"We would like to see, in FileNet, the ability to manage video and audio."
"The integration with other products needs to be improved."
"There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market."
"I would like them to add more Web 2.0 features."
"This solution needs to support translation into the Arabic language."
"The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product."
"WebCenter requires a lot of design effort to upload content to our regular system."
"Its functions need more stability."
"The speed of the backup should be enhanced."
"Does not seem to be totally compatible with Windows 10 as of our current version."
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