The standout feature for us is undoubtedly the Google-like search functionality, which allows us to search for documents within the system effortlessly. Instead of just querying the document database, this feature retrieves all relevant documents, akin to searching on the internet. It is very easy to use.
Software Engineer at a financial services firm with 10,001+ employees
Real User
2020-01-29T11:22:00Z
Jan 29, 2020
I like the security and also the configuration. It is easy to configure and most of our business use cases have everything just with the configuration itself.
One of the most valuable features is FileNet's ability to capture things from the stack, from e-mail, to scanning of Excel and Word. FileNet can also convert many types of files to PDFs very easily.
It also helps with compliance and governance issues because it's a datastore that is not modifiable, and you can guarantee that. You cannot guarantee that with a folder-based file structure, where multiple people have access.
For a large company, for the robustness, stability, performance, and the growth — that you can grow it within seconds — I would advise using FileNet, without any doubt.
[The most valuable features are] scalability and ease of use. These features are important because the customer where we have deployed it has millions of documents... And over the last five years, the volume of the documents has been increasing. It's handling all of them and without any errors.
We use IBM Datacap's capabilities to capture data and then we use FileNet's capabilities for filing, to create an archive of documents... We [also] use FileNet's ability to expose information via APIs and interoperate with other systems.
Sr. Systems Engineer at a tech services company with 51-200 employees
Real User
2019-09-15T16:44:00Z
Sep 15, 2019
There are a lot of valuable features, but the biggest advantage is that this system is stable; it's always online, it always works... once it's configured and running, we don't need to touch it and constantly make changes to it. It's a low-maintenance platform.
The document collaboration is very good. There is something called Pink Note where departments can collaborate within the document. It has a built-in viewer to see any type of document.
The key way that this product has improved the way that that our business functions is by its stability. Its ability to remain up despite other pressures, its consistency, and lack of downtime are really the greatest things that it brings.
Information Architect at a tech services company with 51-200 employees
Real User
2019-06-18T09:00:00Z
Jun 18, 2019
One of our clients, a customer of IBM, rolled out and replaced their existing ECM system with FileNet. Their productivity has increased pretty dramatically.
VP at a financial services firm with 10,001+ employees
Real User
2019-06-18T09:00:00Z
Jun 18, 2019
The product has helped with compliance and governance issues. There are some archiving policies which a financial organization has to keep. Our organization can keep up with them because of the IBM product.
Senior Software Engineer at a financial services firm with 5,001-10,000 employees
Real User
2019-06-18T09:00:00Z
Jun 18, 2019
The usability is very good. We like the Content Navigator. It's very easy to use the search and retrieve for documents and has a lot of options for the user to download documents or send an email.
CEO at a tech services company with 1-10 employees
Real User
2019-06-18T09:00:00Z
Jun 18, 2019
There is a high degree of usability with this solution. It is highly compatible with our clients' and customers' work environments, making it easy to deploy and implement.
Engineer at a financial services firm with 10,001+ employees
Real User
2019-06-18T09:00:00Z
Jun 18, 2019
It is very user-friendly for business users. They can create their own searches. They are not dependent on administrators to create searches for them. It is self-service for them.
Corporate Vice Presidents at a insurance company with 10,001+ employees
Real User
2019-06-18T09:00:00Z
Jun 18, 2019
We have made our service routes more efficient, as far as moving work through the system and being able to react to customer situations and needs better by improving things, such as, address and beneficiary changes. I know that we have definitely made improvements in the process.
The most valuable features of FileNet are its comprehensive ability to store content, to get insights from the content, and to use that content for making decisions routed through workflow.
Director Network Solution Architect at a tech services company with 11-50 employees
Real User
2018-10-09T05:21:00Z
Oct 9, 2018
There aren't very many ECM solutions that scale properly, both up and out. We have customers who hold billions of documents. There aren't very many that can scale that far, and that can also scale out so that they can handle lots of users, lots of documents, and that understand how to handle external users. FileNet is one that can.
Enterprise Content Management (ECM) is the way an organization stores its digital content and documents, covering processes and procedures. ECM pertains to an organization’s methods, tools, and strategies utilized during the content’s lifecycle. This applies to data conversion of paper documents, and stored electronic files, e-mails and database contents.
PeerSpot IT professionals integrate ECM as integrative middleware, independent services and as a uniform repository for a plethora of...
The standout feature for us is undoubtedly the Google-like search functionality, which allows us to search for documents within the system effortlessly. Instead of just querying the document database, this feature retrieves all relevant documents, akin to searching on the internet. It is very easy to use.
It is a user-friendly system and easy to manage for anyone with basic knowledge.
The product is robust and can process a lot of documents for enterprise content management.
It provides good stability and scalability for huge enterprises as well.
The most valuable features of IBM File Manager are workflow, content, and process capabilities.
I like the security and also the configuration. It is easy to configure and most of our business use cases have everything just with the configuration itself.
The application, in terms of durability, has been able to withstand the usage, given that it was installed in 2003 and it's still working.
FileNet is very user-friendly... We have business users using and it is quite friendly for them.
FileNet has the capabilities to meet compliance and regulatory requirements. It is very secure.
The most valuable feature is access control.
One of the most valuable features is FileNet's ability to capture things from the stack, from e-mail, to scanning of Excel and Word. FileNet can also convert many types of files to PDFs very easily.
It also helps with compliance and governance issues because it's a datastore that is not modifiable, and you can guarantee that. You cannot guarantee that with a folder-based file structure, where multiple people have access.
For a large company, for the robustness, stability, performance, and the growth — that you can grow it within seconds — I would advise using FileNet, without any doubt.
[The most valuable features are] scalability and ease of use. These features are important because the customer where we have deployed it has millions of documents... And over the last five years, the volume of the documents has been increasing. It's handling all of them and without any errors.
We use IBM Datacap's capabilities to capture data and then we use FileNet's capabilities for filing, to create an archive of documents... We [also] use FileNet's ability to expose information via APIs and interoperate with other systems.
There are a lot of valuable features, but the biggest advantage is that this system is stable; it's always online, it always works... once it's configured and running, we don't need to touch it and constantly make changes to it. It's a low-maintenance platform.
The product is very stable.
The document collaboration is very good. There is something called Pink Note where departments can collaborate within the document. It has a built-in viewer to see any type of document.
The most useful feature is its persistent storage. Also, the full-text search and attribute searching are valuable.
It saves our customers time by 30 to 40 percent by eliminating the time to process paper.
It has increased our productivity.
Gves us the ability to create an end-to-end [document] transaction.
The usability is really good. Our business users are pleased with it. They seem to get what they are looking for, and it's very efficient.
The key way that this product has improved the way that that our business functions is by its stability. Its ability to remain up despite other pressures, its consistency, and lack of downtime are really the greatest things that it brings.
One of our clients, a customer of IBM, rolled out and replaced their existing ECM system with FileNet. Their productivity has increased pretty dramatically.
The product has helped with compliance and governance issues. There are some archiving policies which a financial organization has to keep. Our organization can keep up with them because of the IBM product.
We shred all our paper and no longer need the cabinet space. We used to have about six to 12 inches of cabinet space per customer, which is now gone.
The usability is very good. We like the Content Navigator. It's very easy to use the search and retrieve for documents and has a lot of options for the user to download documents or send an email.
There is a high degree of usability with this solution. It is highly compatible with our clients' and customers' work environments, making it easy to deploy and implement.
It is very user-friendly for business users. They can create their own searches. They are not dependent on administrators to create searches for them. It is self-service for them.
It is really usable. There is a lot of support for it. You have the online components to trawl through the storage. I have a lot of fun with it.
We have made our service routes more efficient, as far as moving work through the system and being able to react to customer situations and needs better by improving things, such as, address and beneficiary changes. I know that we have definitely made improvements in the process.
The most valuable features of FileNet are its comprehensive ability to store content, to get insights from the content, and to use that content for making decisions routed through workflow.
The most valuable features for us are Wex (Watson) for search, Datacap for OCR/ICR, and Automation Anywhere for RPA.
The features that I have found most valuable include the Data Capture and Case Manager features.
It puts governance in place around the content and processes. Access levels can be set to certain parts of the document based on role level.
The API's extensibility and new user interface are its most valuable features.
There aren't very many ECM solutions that scale properly, both up and out. We have customers who hold billions of documents. There aren't very many that can scale that far, and that can also scale out so that they can handle lots of users, lots of documents, and that understand how to handle external users. FileNet is one that can.
It has the ability to mix document management and process automation.
It allows for multiple people to access content simultaneously.