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Alfresco vs M-Files comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alfresco
Ranking in Document Management Software
1st
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
20
Ranking in other categories
Enterprise Content Management (7th)
M-Files
Ranking in Document Management Software
11th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Document Management Software category, the mindshare of Alfresco is 11.7%, down from 12.7% compared to the previous year. The mindshare of M-Files is 5.1%, down from 8.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software Mindshare Distribution
ProductMindshare (%)
Alfresco11.7%
M-Files5.1%
Other83.2%
Document Management Software
 

Featured Reviews

Maria Giulia - PeerSpot reviewer
Senior Software Engineer at Wells Fargo
Streamlined document workflows have improved collaboration and supported compliant record management
Alfresco delivers an open, scalable, cloud-native content, process, and governance management suite. When it comes to document management, it is one of the best and top-notch solutions available. Alfresco helps us to quickly find and access information from anywhere on any device using web-based viewing tools. It is a very intelligent tool because it provides intelligent process management where integrated process and content service capabilities streamline content-centric processes and enable faster and more informed decision-making. I love the basic workflows that are easy enough for casual users to set up and utilize. Cloud synchronization capability provides a great way to share documents with third parties and to use as a backup system for critical documents. The best features Alfresco offers include the Alfresco mobile app, folder rules that are easy to set up, and the ability to make metadata assessment easier to automate. Easy customization and support from Alfresco are great advantages. We have been able to automate most of the repetitive tasks using folder rules and metadata automation, saving a lot of time and cost. Through the Alfresco mobile app, it makes it easy for those on the road to access, approve, and share documents, promoting collaboration. Deal flow processes run much more efficiently. Compliance needs are easily met in a cost-effective manner.
LN
Director of IT at JH Kelly
Good workflows, and it is easy to use with a dashboard that improves contract visibility
My advice for anybody who is looking into implementing this product is to do a pilot first. After you do your research, do an actual pilot before you commit because everyone has nuances and you might find out that it is not what you want, or that it doesn't really do what you think it's going to do. It is not the simplest product to use but because of the robustness of its feature set in the ability with the workflows, and the APIs, to do just about anything you can imagine with it, that's very valuable. I wish it was a little easier to use because we have to spend more time than I'd like with new users, teaching them how it works. We try to hide all that from them but the setup time to get everything the way we wanted was probably two months. That is two months in one resource working on it half time a week, but it just took a lot of work to get the metadata set up, to get the workflows set up, and to get all the documents added to the repository. Now we've got versioning and we know where everything's at, the dashboard is great, but don't assume when they tell you that you'll be up and running in two weeks, that that is the truth. It takes much longer than you think. I would rate this solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Alfresco is a great content service tool that can easily be integrated with any application and leveraged as a backend CMS or DM system."
"The most valuable features of Alfresco include its integration with the scanning solution, the ability to search, and the capability to store and index to capture metadata."
"The features which are most valuable to us are rapid deployment, ease of installation, ease of use, and Linux platform support."
"Alfresco is a very good product that has very good inbuilt features, and at the same time, it is customizable and we can customize this product the way we want."
"The product allows engineering teams and developers to introduce new things in a seamless and easy way."
"I like the ease of use, sections, and calendar."
"Alfresco's technical support is very fast and professional."
"The digitalization of workflow, forms, operations, and business processes is also significant."
"M-Files licence model is very flexible. You have the choice of Named User, Concurrent, or SaaS. This gives the business so much room and flexibility to implement new projects whilst maintaining costs and maximizing production."
"Using M-Files means anybody on the executive team to go in and immediately look at a dashboard and know the status of a contract."
"Using M-Files means anybody on the executive team to go in and immediately look at a dashboard and know the status of a contract."
 

Cons

"The configuration of Alfresco is a big challenge."
"Alfresco can be improved in terms of user interface, as it is not very intuitive."
"Currently, documents in Alfresco are stored on a file server, which, while good for performance, is a security risk."
"Metadata, auto class, disposition log, and legal hold."
"I feel the documentation needs a lot of improvement, especially for Activiti microservice adoption, which is sometimes frustrating or slows me down."
"The setup process for Alfresco was complex."
"We did encounter some stability issues when there were many simultaneous requests on the server."
"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."
"The integration with other products needs to be improved."
"Technical support is probably the weakest part. We had a number of authentication issues and support has been very slow to respond and get us solutions."
 

Pricing and Cost Advice

"If you buy Alfresco through a partner, there is usually a OEM licensing option."
"It is cheaper compared to head-to-head competitors."
"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."
"There are costs for any upgrade or additional functions."
"They have an Optical Character Scanning module but we didn't buy it because it's ridiculously expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
9%
Government
9%
Comms Service Provider
8%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise1
Large Enterprise10
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?
My experience with pricing, setup costs, and licensing is that Alfresco is very cheap and cost-effective.
What needs improvement with Alfresco?
One area where Alfresco can be improved is the ability to scan directly using Alfresco. Additionally, I would appreciate improvements especially when it comes to the ability to integrate with socia...
What is your primary use case for Alfresco?
My main use case for Alfresco is that I implemented Alfresco Content Services to solve complex enterprise problems for content service, record management, and process management. Using this tool, I...
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Overview

 

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
Crowe UK, Stearns Bank, Head Energy, OMV, TK Elevator
Find out what your peers are saying about Alfresco vs. M-Files and other solutions. Updated: March 2026.
885,880 professionals have used our research since 2012.