HubSpot Sales Hub vs Siebel CRM comparison

HubSpot and Oracle are both solutions in the CRM category. HubSpot is ranked #7 with an average rating of 8.2, while Oracle is ranked #10 with an average rating of 7.2. HubSpot holds a 1.0% mindshare in CRM, compared to Oracle’s 1.3% mindshare. Additionally, 86% of HubSpot users are willing to recommend the solution, compared to 88% of Oracle users who would recommend it.

HubSpot Sales Hub

Read 22 HubSpot Sales Hub reviews

1,273 Views
1,209 Comparison Views

86% willing to recommend

Siebel CRM

Read 20 Siebel CRM reviews

2,496 Views
2,396 Comparison Views

88% willing to recommend

HubSpot Sales Hub

Siebel CRM

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 19, 2024

Siebel CRM and HubSpot Sales Hub both compete in the CRM category, aiming to enhance customer relationship management. Siebel CRM excels in scalability for large enterprises, while HubSpot Sales Hub is favored for its intuitive design and integrated automation tools.

Features: Siebel CRM offers advanced analytics, high customization, and complex product modeling capabilities. HubSpot Sales Hub integrates marketing tools, provides an intuitive user interface, and offers easy workflow management.

Room for Improvement: Siebel CRM could improve in deployment simplicity, modernization of its interface, and reducing the initial setup complexity. HubSpot Sales Hub could enhance its scalability for larger enterprises, expand its analytics capabilities, and improve integration flexibility with other platforms.

Ease of Deployment and Customer Service: Siebel CRM involves a complex deployment requiring expert implementation and customization. In contrast, HubSpot Sales Hub offers a cloud-based solution with a straightforward setup process and responsive customer service.

Pricing and ROI: Siebel CRM involves significant upfront costs for setup and maintenance, leading to a longer ROI timeline. HubSpot Sales Hub offers flexible subscription models, allowing for cost-effective scaling and a quicker return on investment.

To learn more, read our detailed HubSpot Sales Hub vs. Siebel CRM Report (Updated: December 2025).

Buyer's Guide

HubSpot Sales Hub vs. Siebel CRM

December 2025

Download the complete report

Helped 881,114 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

HubSpot Sales Hub

Ranking in CRM

7th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

AI Sales & Marketing (1st)

Siebel CRM

Ranking in CRM

10th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Local Government CRM (3rd)

Mindshare comparison

As of January 2026, in the CRM category, the mindshare of HubSpot Sales Hub is 1.0%, up from 0.7% compared to the previous year. The mindshare of Siebel CRM is 1.3%, down from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
HubSpot Sales Hub	1.0%
Siebel CRM	1.3%
Other	97.7%

CRM

Featured Reviews

Mano Senaratne

Head of Digital Engineering, Management Consultant at Stax Inc.

Seamless integration boosts workflow through custom connectivity

The main advantage is its ease of use, and it comes with multiple connectors that can be used to integrate several other systems. The most important feature for us is the ability to plan workflows and integrate other systems manually, even without native connectivity. This is significant because we have connected our internal systems to HubSpot Sales Hub using the API. Another valuable feature is the email tracking module. Once a person is tracked, it adds all the metadata into the platform for later audit or progress tracing of the email. The custom reporting functionality is very helpful. We have been using custom reporting with HubSpot Sales Hub to get periodic reports and see the progress of certain projects. It helps us plan our sales strategy by tracking variables based on project size or site projects. We can link these projects to data and components, which helps us strategically plan based on the reports. The associated lists feature is new, though it has certain limitations when exporting data. HubSpot Sales Hub provides 95% flexibility in terms of allowing us to export, transform data, and bring it back. However, there are some limitations with the associated list feature and the API in terms of flexibility.

Read full review

ShirazShah

CRM Specialist at Allied Bank Limited

Integration capabilities facilitate efficient data management and enhance customer service, but the analytics requires improvement

The analytics capabilities in Siebel CRM have presented numerous challenges. Due to these challenges, we had to integrate Microsoft Power BI. The CRM analytics was not sufficient for our needs, given that we have four million customers and a thousand products. We are currently focusing on the upgrade and discussing with Oracle. If there have been improvements in the analytics side over the past few years, we are open to evaluating them. Currently, all analytics are being done on Power BI. The data is exported to our data lake, and Power BI is being used for all reporting and analytics. Even our customer 360, which is the core of any CRM, has Power BI widgets built-in through iframe because we could not accomplish this through Siebel CRM. The analytics component has been the main pain point for our organization, particularly due to processing time and performance with our large customer base.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of the solution is the tracking of customer interaction and client introduction."

"There is definitely ROI because it helps manage the overall sales pipeline effectively; without it, we wouldn't be able to manage everything properly or strategically plan our sales strategy."

"Overall, I give HubSpot Sales Hub a rating of ten because it is a strong platform for sales."

"The customer service and support are very good because every time I need something, they reply immediately even in the free version."

"It provides efficient business forecasts."

"HubSpot Sales Hub is a good integration tool. It helps us with other platforms. We can integrate data quite easily."

"The product helps us to identify coincidences and work to build a model that will allow us to identify opportunities."

"The tool has improved my sales pipeline management. It allows me to track the progress of each sales cycle and receive alerts when a sales stage is ending, prompting me to take necessary actions. I can easily manage customer interactions, primarily through email, which are automatically associated with the corresponding lead or opportunity. This helps me forecast sales. Additionally, the tool offers other useful tools for marketing and email marketing activities."

More HubSpot Sales Hub pros

"Siebel CRM is the number one CRM product in the world."

"Siebel CRM has a strong database model, workflow and integration tools."

"The solution is scalable."

"The capability of bringing data into a single system, along with integrations and offering a single platform to handle multiple customer-related tasks, has been the most productive aspect."

"The solution's order management pack is quite fantastic."

"One valuable feature is that certain views can be adjusted as per our requirements, which adds a level of customization that is appreciated."

"It is easier to communicate with local companies within a large organization using Siebel CRM."

"Due to the many features that are built in from a CRM perspective, it is the best product we have."

More Siebel CRM pros

Cons

"The solution is good, but it could be more straightforward."

"There are a lot of areas in HubSpot Sales Hub that can improve. It is lacking some direct automation. There are a lot of challenges that we have during the integration. To solve this problem, we are using other third-party tools. They could improve on direct automation."

"When it comes to the UI part of the product, it looks very novice and definitely not something meant for an enterprise-grade level business."

"There have been some challenges related to workflow customization and terminology."

"One challenge for us is getting our team engaged in HubSpot. Some of them are not familiar with CRMs, so we spend time training them on HubSpot's features."

"There is room for improvement in the dashboard. If we can actually connect it to maybe a Power BI or some dynamic reporting tool where we can actually slice and dice, that would be really great."

"There is a general challenge with CRMs, including HubSpot Sales Hub, where users may not fully understand the system's capabilities. I believe there is a need for better clarification and explanation of what CRMs entail."

"The tool should get better at catching leads. Currently, it works better on catching inbound leads. Whenever a person signs up on the website, HubSpot catches the lead and creates an account. However, it is not 100 percent accurate."

More HubSpot Sales Hub cons

"Siebel is pricey compared to other CRM tools. That's the problem. Although it's a highly stable and functionally rich application, customers are not willing to pay that price for it. Customers can find CRM software that gives them similar functionality at a lower price. There are so many others on the market like Salesforce."

"The problem with Siebel is that everything is customizable in it. It's probably over-engineered, which makes it difficult to use, and it makes it difficult for the users to get started with the system."

"Oracle needs to improve its support. The major drawback I've observed with Siebel CRM is that Oracle hasn't taken appropriate steps to improve it since 2019. We noticed a steep downfall because Oracle was slow to roll out upgrades like Open UI. By the time these upgrades were available, the market had shifted to cloud solutions, which competitors were already providing much earlier."

"The backend performance of Siebel could be improved as it is often slow. In addition, the Open UI is not that responsive."

"The UI could be improved by being fully cloud native as this is what our customers are looking for. It would also be great to see what updates are coming up for release and for updates to take place automatically without manual intervention."

"Siebel is not user-friendly."

"The user interface, mobile application, and support could be improved."

"Siebel CRM can improve as an ERP and for a few corporate business workloads."

More Siebel CRM cons

Pricing and Cost Advice

"The tool's licensing depends on factors like the number of contacts, users, and additional modules. But generally, it's feasible and accessible. A free license is also available, although it comes with limited features. Even the free license is cool to use."

"The solution is more on the cheaper side, but not the cheapest. I'd say it's somewhere in the middle. There are cheaper options like Zoho that provide many features at a lower price, but they're not as expensive as Salesforce or SAP."

"I rate the product price as seven on a scale of one to ten, where ten is the most expensive, and one is the least expensive."

"We have to pay for licenses. They are not expensive."

"I rate the product's pricing a five out of ten. It becomes expensive when you add more features and users."

"The tool's licensing offers value."

"The solution is very affordable from the perspective of the features."

"From a pricing point of view, it was 1,000 dollars per month. The solution was worth the money paid for it."

More HubSpot Sales Hub pricing and cost advice

"The price of Siebel CRM depends on the usage of the business requirement. For large enterprises the price it's very good but if you are using it for medium scale enterprises, the price is very expensive."

"The product is expensive."

"I think the tool’s pricing is exaggerated. Once you do the price sizing as per your business needs, you would find that the price of other solutions like Zoho CRM, HubSpot CRM, Salesforce CRM, etc. would be always the same."

"Its licensing is yearly."

"This solution is expensive compared to other solutions in the market. This makes it difficult to convince our customers to use it. The customers who are already using Siebel have thought about moving to Velocity or Salesforce."

See which vendors are best for you

Use our free recommendation engine to learn which CRM solutions are best for your needs.

See recommendations

881,114 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

14%

University

14%

Performing Arts

11%

Manufacturing Company

Computer Software Company

11%

Government

10%

Manufacturing Company

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	4
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	16

Questions from the Community

What do you like most about HubSpot Sales Hub?

It provides efficient business forecasts.

See all answers

What is your experience regarding pricing and costs for HubSpot Sales Hub?

The solution is affordable, though the pricing structure includes a base payment for the sales part. The sales component is somewhat expensive, making the overall cost higher compared to some other...

See all answers

What needs improvement with HubSpot Sales Hub?

I think the areas of HubSpot Sales Hub that could be improved or enhanced are probably templates that could be a bit smarter and the overall UI, which is not the best.What bothers me about the UI o...

See all answers

What do you like most about Siebel Sales?

Siebel CRM has enhanced customer engagement for our organization, particularly through its robust data model and flexible features. One specific scenario where Siebel CRM excelled was in addressing...

See all answers

What is your experience regarding pricing and costs for Siebel Sales?

I do not have any information on pricing, setup cost, or licensing.

See all answers

What needs improvement with Siebel Sales?

See all answers

Comparisons

Bigin by Zoho CRM vs HubSpot Sales Hub

Compared 27% of the time

Affinity vs HubSpot Sales Hub

Compared 14% of the time

Oracle CX Sales vs HubSpot Sales Hub

Compared 11% of the time

Blackbaud CRM vs HubSpot Sales Hub

Compared 9% of the time

SAP CRM vs HubSpot Sales Hub

Compared 9% of the time

More HubSpot Sales Hub Competitors

Microsoft Dynamics CRM vs Siebel CRM

Compared 20% of the time

SAP CRM vs Siebel CRM

Compared 13% of the time

Oracle CRM vs Siebel CRM

Compared 12% of the time

Salesforce Sales Cloud vs Siebel CRM

Compared 10% of the time

Oracle Fusion Service vs Siebel CRM

Compared 10% of the time

More Siebel CRM Competitors

Product Reports

Buyer's Guide

HubSpot Sales Hub

January 2026

Download HubSpot Sales Hub product report

Buyer's Guide

Siebel CRM

January 2026

Download Siebel CRM product report

Also Known As

No data available

Siebel Sales

Overview

Powerful Sales Software That Grows With You
Track how deals are progressing, organize all sales activity in one place, and accelerate sales cycles to close more deals, faster.

HubSpot

Siebel CRM is a comprehensive customer relationship management solution that helps businesses streamline their sales, marketing, and service processes. With its robust features and user-friendly interface, Siebel CRM enables organizations to effectively manage customer interactions and enhance customer satisfaction. The solution offers a wide range of modules, including sales force automation, marketing automation, and customer service management, allowing businesses to automate and optimize their customer-facing activities.

Siebel CRM also provides advanced analytics and reporting capabilities, enabling businesses to gain valuable insights into their customer data and make informed decisions. With its flexible deployment options, including on-premises and cloud-based solutions, Siebel CRM can be tailored to meet the unique needs of any organization.

Oracle

Sample Customers

digimind, easyrecrue, software2, subaru, suzuki, Huif

Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Tªrk Telekom, Bouygues Telecom, City of Atlanta, IGEPA IT-SERVICE GmbH, ec4u expert consulting AG, Salud Responde, Sascar, Banca Transilvania, UL, Ingersoll Rand, The Royal Dutch Touring Club ANWB

Buyer's Guide

HubSpot Sales Hub vs. Siebel CRM

December 2025

Free Report: HubSpot Sales Hub vs. Siebel CRM

Find out what your peers are saying about HubSpot Sales Hub vs. Siebel CRM and other solutions. Updated: December 2025.

DOWNLOAD NOW

881,114 professionals have used our research since 2012.

See our HubSpot Sales Hub vs. Siebel CRM report.

See our list of best CRM vendors.

We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.