I think the tool’s pricing is exaggerated. Once you do the price sizing as per your business needs, you would find that the price of other solutions like Zoho CRM, HubSpot CRM, Salesforce CRM, etc. would be always the same.
Principal Technical Consultant at Tech Mahindra Limited
Real User
May 18, 2022
This solution is expensive compared to other solutions in the market. This makes it difficult to convince our customers to use it. The customers who are already using Siebel have thought about moving to Velocity or Salesforce. There are big telcos who want to continue using Siebel using the latest version but because of the costing, they are not doing so. We are only able to get costing information when we connect with one of the sales representatives from Oracle. This information should be included on the website.
Siebel CRM offers a robust platform known for flexibility and scalability, providing advanced integration with Oracle products and meeting diverse tasks in customer management.Siebel CRM stands out due to its flexibility, stability, and scalability, making it a preferred choice in customer relationship management. Users appreciate its integration capabilities and the ability to customize features, ensuring it adapts to complex business requirements. Key strengths include complaint management,...
I do not have any information on pricing, setup cost, or licensing.
The product is expensive. It has an elite price because it is an enterprise application.
I think the tool’s pricing is exaggerated. Once you do the price sizing as per your business needs, you would find that the price of other solutions like Zoho CRM, HubSpot CRM, Salesforce CRM, etc. would be always the same.
I do not directly deal with licensing and pricing.
This solution is expensive compared to other solutions in the market. This makes it difficult to convince our customers to use it. The customers who are already using Siebel have thought about moving to Velocity or Salesforce. There are big telcos who want to continue using Siebel using the latest version but because of the costing, they are not doing so. We are only able to get costing information when we connect with one of the sales representatives from Oracle. This information should be included on the website.