HubSpot Sales Hub vs Oracle CX Sales comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

HubSpot Sales Hub
Ranking in CRM
13th
Average Rating
8.0
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Oracle CX Sales
Ranking in CRM
14th
Average Rating
7.6
Number of Reviews
14
Ranking in other categories
Opportunity Management (6th), Sales Force Automation (6th)
 

Mindshare comparison

As of June 2024, in the CRM category, the mindshare of HubSpot Sales Hub is 0.5%, down from 0.9% compared to the previous year. The mindshare of Oracle CX Sales is 3.8%, up from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
Unique Categories:
No other categories found
Opportunity Management
12.5%
Sales Force Automation
11.6%
 

Featured Reviews

AP
Oct 3, 2023
Convenient report generation, user-friendly and easy to use
It's mainly for the pipeline and to track the deals in the sales teams You can create the workflows and also the different dashboards that you can create.  I find it really convenient to generate a lot of reports plus the different views to present the deals.  That is also more like a summary…
Uday Kiran B - PeerSpot reviewer
Apr 18, 2024
Offers the capability to customize it the way I want, create my own CRM, and create a new closed integration with everything
The best thing is we can customize it. For example, there are some standard procedures in CRM, the opportunity that is standard. Other than that, we can create customized software on a business-to-business basis. So, if I don't want to follow any standard upgrade of CRM, I can customize it the way I want, create my own CRM, and create a new closed integration with everything. I can make my own CRM. The analytics in Oracle CX Sales are good. We can use ODA (Oracle Digital Assistant) to track data. There are some out-of-the-box reports for things like currency exchange data or product lists. These features are there by default. If you need to create new custom reports, it's possible to do so. They've been lagging behind the visual builder recently, but the product has improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"HubSpot Sales Hub provides its users with very user-friendly UX or customization controls."
"HubSpot Sales Hub is useful for managing workflows."
"The tool has improved my sales pipeline management. It allows me to track the progress of each sales cycle and receive alerts when a sales stage is ending, prompting me to take necessary actions. I can easily manage customer interactions, primarily through email, which are automatically associated with the corresponding lead or opportunity. This helps me forecast sales. Additionally, the tool offers other useful tools for marketing and email marketing activities."
"The solution makes it easy for you to log in and manage your pipeline. So pipeline management is very easy and simple."
"The solution is very straightforward to utilize."
"The solution has improved our workflow by providing a centralized solution. It is a one-stop solution that allows us to analyze the sales pipeline and plan activities for specific customers, giving us insights into our approach to prospects. The key improvements include the ability to cross-sell capabilities and identify conversion influencing factors, which we can use to convert customers."
"HubSpot Sales Hub is a good integration tool. It helps us with other platforms. We can integrate data quite easily."
"It provides efficient business forecasts."
"It covers sales very well."
"In my experience, the most valuable feature of Oracle CX Sales varies depending on the vertical of the business you're in. Oracle offers industry-specific products tailored to different sectors. However, the sales cycles and methods remain largely consistent across the board."
"CX Sales is very intuitive - you just have to click a few buttons, and you see everything."
"The analytics features in Oracle CX Sales are good."
"The lead and opportunity management features are valuable."
"the Oracle CX Sales Eloqua module is very useful."
"The integration with other systems is easy."
"It is stable and scalable, and their support has been very responsive."
 

Cons

"There have been many instances where we later identified certain customers that should have been on our target list yet were not."
"It would be good if there were sort of more templated processes offered by the tool since this is an area where the product has shortcomings."
"One challenge for us is getting our team engaged in HubSpot. Some of them are not familiar with CRMs, so we spend time training them on HubSpot's features."
"The tool should add a prospect success feature. Some intelligence should be drawn from our activities and the data we're feeding to recommend the next action. Some AI enablement will help us take the next step for a particular prospect or recommend solutions to help with prospect conversion from an out-of-the-box perspective."
"The tool should get better at catching leads. Currently, it works better on catching inbound leads. Whenever a person signs up on the website, HubSpot catches the lead and creates an account. However, it is not 100 percent accurate."
"The solution should have more integration options."
"In my experience, the reporting area of the solution is somewhere the solution lacks a bit."
"There is room for improvement in the dashboard. If we can actually connect it to maybe a Power BI or some dynamic reporting tool where we can actually slice and dice, that would be really great."
"CX Sales' stability isn't the best - it has a tendency to crap out and need refreshing, especially when creating quotes."
"Support is very poor."
"The tool must allow developers to check logs."
"They've been lacking in creating customization from scratch and in sales."
"The interface of Oracle CX Sales could be more user-friendly."
"We have had some issues with integration between our old database and the Oracle CX Sales Cloud, but it has been working well for the time being."
"Improvements for Oracle CX Sales include enhancing the user interface (UI) to meet modern standards. Many clients prefer a more optimized UI over the classic one. The market is moving towards better UI and UX design coupled with functionalities. Oracle has a tool called VBCS that can help improve the UI. With VBCS, the look and feel of the application can be completely transformed. For example, Oracle CX Sales has been implemented for Ferrari, a top automotive industry player."
"It gives multiple entries for the same data because if you enter it once, it has to populate all other fields that are relevant."
 

Pricing and Cost Advice

"The tool's licensing depends on factors like the number of contacts, users, and additional modules. But generally, it's feasible and accessible. A free license is also available, although it comes with limited features. Even the free license is cool to use."
"HubSpot Sales Hub is priced reasonably. There are other solutions available that are affordable as compared to HubSpot Sales Hub. They are one of the market leaders, the price tag is good at this point."
"The solution is very affordable from the perspective of the features."
"From a pricing point of view, it was 1,000 dollars per month. The solution was worth the money paid for it."
"We have to pay for licenses. They are not expensive."
"I rate the product price as seven on a scale of one to ten, where ten is the most expensive, and one is the least expensive."
"I rate the product's pricing a five out of ten. It becomes expensive when you add more features and users."
"The tool's licensing offers value."
"The product is pricey."
"The solution is reasonably priced compared to other tools."
"It's more costly, and I would give it a two on a scale from one to five with one being expensive and five being competitive pricing."
"It's expensive, but worth the money."
"The product pricing is reasonable compared to other solutions in the market."
"The price is reasonable."
"Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product."
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Top Industries

By visitors reading reviews
Computer Software Company
24%
Retailer
10%
Educational Organization
8%
Financial Services Firm
6%
Computer Software Company
19%
Manufacturing Company
11%
Government
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HubSpot Sales Hub?
It provides efficient business forecasts.
What is your experience regarding pricing and costs for HubSpot Sales Hub?
I rate the product price as seven on a scale of one to ten, where ten is the most expensive, and one is the least expensive.
What needs improvement with HubSpot Sales Hub?
HubSpot Sales Hub is a product that is on par with HubSpot CRM other than the factor it can be described as a product that offers everything in a single package along with marketing automation feat...
What do you like most about Oracle CX Sales?
The integration with other systems is easy.
What is your experience regarding pricing and costs for Oracle CX Sales?
Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product.
What needs improvement with Oracle CX Sales?
Improvements for Oracle CX Sales include enhancing the user interface (UI) to meet modern standards. Many clients prefer a more optimized UI over the classic one. The market is moving towards bette...
 

Also Known As

No data available
Oracle Sales Cloud
 

Learn More

 

Overview

 

Sample Customers

digimind, easyrecrue, software2, subaru, suzuki, Huif
Batesville, PROMATIS software GmbH, Grupo Arcor, Australian Finance Group Ltd., King Lai Hygienic Materials Co. Ltd., Nico International, Bausch & Lomb India Pvt. Ltd., Acorn Paper Products Company, Beijing East United Grid Technology Co. Ltd., Namu Tech Co. Ltd.
Find out what your peers are saying about HubSpot Sales Hub vs. Oracle CX Sales and other solutions. Updated: May 2024.
789,135 professionals have used our research since 2012.