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Epicor ERP vs JD Edwards EnterpriseOne vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Epicor ERP's ROI varies, enhancing efficiency and financial management for some, but providing no returns for others.
Sentiment score
5.6
Users report financial benefits from JD Edwards EnterpriseOne, citing stability, cost savings, and minimal resources needed for support.
Sentiment score
5.1
SAP S/4HANA offers high long-term ROI by enhancing efficiency, reducing costs, and providing innovation despite initial investments.
It continued to make the company lean and more profitable by providing tools to manage business operations better, such as production scheduling, finance, and estimating products.
President at a consultancy with 11-50 employees
We have saved the equivalent of three or four man-days a week across the business.
Enterprise Software Professional at Accelalpha Inc.
With increased visibility, there is a substantial opportunity for return on investment.
Business Wac Application Support Lead at Equatorial Coca-Cola Bottling Company
Previously, there was significant development for customizations, but with JD Edwards EnterpriseOne, the necessary reports are readily available, reducing maintenance costs.
Director at Vertex Business Systems
It's not a matter of the solution; it's a matter of the clients and the approach that we follow.
Works at a consultancy with 10,001+ employees
If we can maximize that, we can get the full price benefit of the solution.
Principal Instrument and Control at PETRONAS
We have observed a good return on investment, with calculations based on a five-year ROI plan.
Account executive at Cisco
 

Customer Service

Sentiment score
6.5
Epicor ERP support is average, with slow issue resolution and communication challenges, but accessible management is a positive aspect.
Sentiment score
4.6
JD Edwards EnterpriseOne's technical support is responsive and competent, but complex issues may require preparation and persistence for resolution.
Sentiment score
6.2
SAP S/4HANA support is mostly satisfactory, with varying experiences influenced by response times, partnership levels, and team efficiency.
Epicor's support is strong with extensive self-help options.
President at a consultancy with 11-50 employees
The issue with support is in terms of response time as well as quality.
IT Consultant at a tech services company with 51-200 employees
When issues are raised to customer support, they direct us to work with the partner.
Senior Manager Group Ict at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
They act quickly, and the partners stay up-to-date with the latest innovations.
Chief Financial and Operating Officer at Aicrem Square
Their support is expensive, and I don't think you're getting your bang for your buck.
Director of IT Applications at a manufacturing company with 1,001-5,000 employees
The technical support is a strong point, and I would rate it an eight on a scale of one to ten.
Director at Vertex Business Systems
A traditional challenge with SAP support is that SAP teams only support the standard functions, which are part of the product.
Delivery Head- IT Shared Services at a manufacturing company with 5,001-10,000 employees
Establishing the right channels was a challenge, as BTP was new to everyone, including our SAP contacts.
Chief Executive Officer at LogicalDNA Solutions
I would rate the support a ten because there are a lot of knowledge-based articles published, and most of them are available online.
Program Director at KloudData Inc.
 

Scalability Issues

Sentiment score
5.9
Epicor ERP suits small to mid-sized businesses but may need upgrades for larger, complex organizations and extensive operations.
Sentiment score
7.3
JD Edwards EnterpriseOne efficiently scales across businesses, ensuring reliable integration despite challenges, making it suitable for diverse industries.
Sentiment score
7.7
SAP S/4HANA offers flexible scaling in cloud environments, praised for adaptability but can be costly for smaller firms.
Epicor ERP scales extremely well, allowing for multi-company and multi-plant operations.
President at a consultancy with 11-50 employees
If the organization is complex or large, Epicor ERP is not going to fit in.
IT Consultant at a tech services company with 51-200 employees
The system is adapting to our growing needs, but some requirements necessitate upgrading Epicor ERP to meet current needs, which represents an additional expense for us.
Business Wac Application Support Lead at Equatorial Coca-Cola Bottling Company
It is suitable for any business size, from retail to manufacturing, and can grow with any business.
Director at Vertex Business Systems
SAP S/4HANA scales exceptionally well.
Enterprise Architect at a manufacturing company with 10,001+ employees
It is very easy to scale within businesses, especially when a new business falls within the range.
Project accountant at Montego Upstream Services Limited
Scalability is a key strength of SAP, especially for HANA, compared to all the other ERPs.
Delivery Head- IT Shared Services at a manufacturing company with 5,001-10,000 employees
 

Stability Issues

Sentiment score
7.3
Epicor ERP's stability has improved in recent versions, though early versions and upgrades sometimes cause issues for users.
Sentiment score
7.6
JD Edwards EnterpriseOne is generally reliable with most users reporting high stability, especially with proper maintenance and updates.
Sentiment score
7.7
SAP S/4HANA is stable and reliable with some challenges in data handling, customizations, and infrastructure-dependent performance variations.
Issues arise during upgrades and patch applications, leading to huge downtimes and temporary instability.
IT Consultant at a tech services company with 51-200 employees
Epicor ERP has experienced multiple crashes and performance drops multiple times.
Senior Manager Group Ict at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
JD Edwards EnterpriseOne is very stable.
Director at Vertex Business Systems
I rate the stability of JD Edwards EnterpriseOne as a seven out of ten.
Commercial Controller at IFS
The SAP HANA system is not very easy to unlock, and it's something strange as, compared to other databases, when transaction logs are full, you stop the system, run the transaction log backups, and then restart.
Associate Partner - SAP Solution Architect and MDG expert at a tech services company with 11-50 employees
Not very often, but it can happen, especially with user load; if many people use the system at the same time, there might be issues depending on various factors.
Enterprise Architect at E.ON
I rate the stability of SAP S_4HANA as fairly stable because we have never experienced any downtime from SAP, and the performance is good.
Head of IT at Genix Pharma (Private) Limited
 

Room For Improvement

Epicor ERP struggles with complex interfaces, inefficient modules, lacking international tools, and needs improvements in automation, support, and localization.
JD Edwards EnterpriseOne needs improvements in UI, reporting tools, cloud features, customization, and industry-specific functionalities for better usability.
SAP S/4HANA requires better integration, usability, and cost adjustment, alongside improved migration, support, and predictive analytics features.
There's extensive customization required for Epicor ERP, and the standard process is not suitable.
Senior Manager Group Ict at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
In the production planning area, Epicor ERP cannot handle complex planning situations, which for this organization became very complex, requiring a lot of customizations.
IT Consultant at a tech services company with 51-200 employees
The cost management and product costing should be enhanced, along with issues in the manufacturing process.
Business Wac Application Support Lead at Equatorial Coca-Cola Bottling Company
JD Edwards should consider implementing more user-friendly interfaces and downloads to aid end users.
Commercial Controller at IFS
There is room for improvement on the payroll side, as the solution is not very strong in this area.
Chief Financial and Operating Officer at Aicrem Square
I would like to see improvements in the analytical part of JD Edwards EnterpriseOne, specifically in the business intelligence aspect, to enhance its capabilities compared to bespoke solutions.
Director at Vertex Business Systems
Organizations face challenges like adapting to new technologies rapidly, and whether customers are early or late adopters influences their experience.
Managing Director at a recruiting/HR firm with 501-1,000 employees
I can perform a lot of data manipulation directly on SAP using S-One, without having to resort to Excel, unlike with View ID.
Project accountant at Montego Upstream Services Limited
The performance of the SAP interface could be improved.
Associate Partner - SAP Solution Architect and MDG expert at a tech services company with 11-50 employees
 

Setup Cost

Epicor ERP costs $110,000 initially with $9,000 annually, offering flexible licensing but may face high setup costs and overruns.
JD Edwards EnterpriseOne offers competitive pricing with a perpetual license, ideal for medium to large enterprises, but can incur extra costs.
SAP S/4HANA is costly, with various licensing models and high pricing, often challenging for smaller businesses compared to competitors.
While the exact current licensing costs are confidential, it is approximately 50% of Oracle's cost.
Senior Manager Group Ict at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
We are satisfied with the pricing and anticipate savings of seventeen percent across the organization.
Enterprise Software Professional at Accelalpha Inc.
Epicor ERP is value-conscious in pricing, offering more compared to competitors.
President at a consultancy with 11-50 employees
JD Edwards EnterpriseOne is perceived as expensive compared to newer applications.
Director at Vertex Business Systems
Initially, JD Edwards EnterpriseOne was priced very high, and the licensing is very expensive.
Director of IT Applications at a manufacturing company with 1,001-5,000 employees
It's higher compared to similar peer solutions.
Account executive at Cisco
Most users or IT professionals typically criticize the high price of SAP license costs.
Enterprise Architect at E.ON
It's not easy to have a clear understanding of the price and the value, especially if I talk about the business transaction platform.
Associate Partner - SAP Solution Architect and MDG expert at a tech services company with 11-50 employees
 

Valuable Features

Epicor ERP enhances operational efficiency with user-friendly customization, robust integration, real-time analytics, and comprehensive process management.
JD Edwards EnterpriseOne provides user-friendly, scalable ERP solutions with extensive integration, customization, and advanced data management for improved business processes.
SAP S/4HANA enhances business operations with integrated features, real-time analytics, user-friendly interfaces, and cloud-based scalability.
The real-time analytics support decision-making by using dashboards to manage insights for roles throughout the company, including production, finance, sales, and purchasing.
President at a consultancy with 11-50 employees
The most significant features of Epicor ERP for our business process are quality control and supply chain management.
Enterprise Software Professional at Accelalpha Inc.
If you're doing a project management module, it is linked with finance. Unless finance is implemented, this module cannot be completed.
Senior Manager Group Ict at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
The integration between plant maintenance, stores, and financials is highly valued by my customers in the refinery business, as it allows for efficient maintenance processes and easily accessible financial information.
Director at Vertex Business Systems
JD Edwards EnterpriseOne manages multiple manufacturing modes in the same process effectively.
Chief Financial and Operating Officer at Aicrem Square
The multi-currency feature affects our global operations and helped us implement it across South Africa, Japan, Portugal, and South Korea.
Director of IT Applications at a manufacturing company with 1,001-5,000 employees
It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business.
Enterprise Architect at a manufacturing company with 10,001+ employees
The way SAP has helped our customers is by establishing a discipline where industry-specific operations and SAP's standard processes work hand in hand, improving resource utilization, material movement control, and cost control.
Chief Executive Officer at LogicalDNA Solutions
The insights given help us make strategic decisions.
Technical Lead at a manufacturing company with 10,001+ employees
 

Mindshare comparison

As of April 2026, in the ERP category, the mindshare of Epicor ERP is 2.9%, down from 3.2% compared to the previous year. The mindshare of JD Edwards EnterpriseOne is 2.5%, down from 3.0% compared to the previous year. The mindshare of SAP S/4HANA is 6.3%, down from 13.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
SAP S/4HANA6.3%
JD Edwards EnterpriseOne2.5%
Epicor ERP2.9%
Other88.3%
ERP
 

Featured Reviews

Khalid Jalal - PeerSpot reviewer
Senior Manager Group Ict at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
Requires extensive customization and fails to meet manufacturing needs
My overall experience with Epicor ERP is extremely bad. I just finished a call with the team, and the experience is really unsatisfactory. I will not recommend it to anyone. There's extensive customization required for Epicor ERP, and the standard process is not suitable. Though it is meant for manufacturing, it is not performing the manufacturing job effectively. Regarding the installation process, the implementation is not the problem as the installation is fine. The issue lies with configuration. Although it's supposed to be configurable, it requires customization for everything we need to do. When comparing to JD Edwards and in-house applications, a process that takes one minute in those systems takes ten minutes in Epicor ERP because users have to navigate through different screens constantly. If a user forgets to switch to one screen, the process remains incomplete, making end-user training extremely difficult. There's no automation and workflow feature that can be used without customization. Everything requires changes, making it similar to developing a new platform from scratch. Initially, we anticipated some benefits from using Epicor ERP, but based on the current outcome, it has been completely unsuccessful. The main issue is that everything requires customization rather than configuration. Unless they change their whole approach from customization to configuration, this product should not be used anywhere.
Euan Ellis - PeerSpot reviewer
Director of IT Applications at a manufacturing company with 1,001-5,000 employees
Has supported global operations through multi-currency and modular customization
Oracle's support is not that good for JD Edwards EnterpriseOne. Their support is expensive, and I don't think you're getting your bang for your buck. For the cloud product, they do give you support, but everything is online and you might not get somebody. I would give Oracle's support for JD Edwards EnterpriseOne about a 6.5 on a scale of one to 10.
Effendy Mohamed - PeerSpot reviewer
Principal Instrument and Control at PETRONAS
Empowered decision-making accelerates with enhanced analytics capabilities
In my opinion, areas of SAP S/4HANA that have room for improvement would be in AI and insights generation, which would be a good enhancement for the future. Currently, this analytics is still driven by some sort of structured reporting system. Although it is easier, you still need to do some configuration of it. With AI functionality, you could just prompt and request the information, and then the version would quickly be revealed to you.
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Computer Software Company
9%
Healthcare Company
7%
Outsourcing Company
6%
Manufacturing Company
15%
Construction Company
8%
Computer Software Company
7%
Comms Service Provider
6%
Manufacturing Company
14%
Computer Software Company
11%
Comms Service Provider
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise4
Large Enterprise2
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise12
Large Enterprise32
By reviewers
Company SizeCount
Small Business51
Midsize Enterprise26
Large Enterprise53
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
My experience with Epicor ERP pricing is that it is fairly priced, targeting more mid-size and small organizations. H...
What needs improvement with Epicor ERP?
I see a few areas that can be improved. The localization is not good; for local taxes and statutory compliances, manu...
What is your primary use case for Epicor ERP?
My clients are using Epicor ERP for all their operations. They are a mid-size or small-sized manufacturing company, a...
What is your experience regarding pricing and costs for JD Edwards EnterpriseOne?
Initially, JD Edwards EnterpriseOne was priced very high, and the licensing is very expensive. I think Oracle has rev...
What advice do you have for others considering JD Edwards EnterpriseOne?
I have experience with similar solutions and also this product, JD Edwards EnterpriseOne. I haven't worked with JD Ed...
What needs improvement with JD Edwards EnterpriseOne?
JD Edwards EnterpriseOne's analytics are not that helpful. People generally attach other analytic solutions to it. Th...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from ac...
What needs improvement with SAP S4HANA?
In my opinion, areas of SAP S/4HANA that have room for improvement would be in AI and insights generation, which woul...
What is your primary use case for SAP S4HANA?
My experience with SAP S_4HANA involves working on several projects helping customers prepare their transition from E...
 

Also Known As

Epicor SaaS ERP
No data available
SAP S4HANA
 

Overview

 

Sample Customers

Information Not Available
TechNova Imaging Systems (P) Ltd, Jordan Petroleum Refinery, Hosun Universal Co. Ltd., Grupo Corporativo Papelera SA de CV, Label Technology Inc., Uniwax S.A., Al Jaber Group, SOMAR Corporation, SICIM S.p.A.,
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP. Updated: March 2026.
885,444 professionals have used our research since 2012.