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SAP S/4HANA vs SAP S/4HANA Cloud comparison

The compared SAP S/4HANA and SAP S/4HANA Cloud solutions aren't in the same category. SAP S/4HANA is ranked #1 in ERP , with an average rating of 8.5, and holds a 5.8% mindshare in the category. SAP S/4HANA Cloud is ranked #1 in CE , with an average rating of 8.2, and holds a 10.9% mindshare. Additionally, 96% of SAP S/4HANA users are willing to recommend the solution, compared to 90% of SAP S/4HANA Cloud users who would recommend it.

SAP S/4HANA

Read 126 SAP S/4HANA reviews

11,741 Views
10,449 Comparison Views

96% willing to recommend

SAP S/4HANA Cloud

Read 57 SAP S/4HANA Cloud reviews

3,291 Views
1,975 Comparison Views

90% willing to recommend

SAP S/4HANA

SAP S/4HANA Cloud

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between SAP S/4HANA and SAP S/4HANA Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP.

To learn more, read our detailed ERP Report (Updated: April 2026).

Buyer's Guide

ERP

April 2026

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Helped 893,311 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

4.5

SAP S/4HANA delivers positive ROI, particularly for larger companies, enhancing efficiencies and competitive advantages despite initial costs.

Sentiment score

2.2

SAP S/4HANA Cloud offers positive ROI, with efficiency gains and cost savings, though full ROI clarity may take years.

It's not a matter of the solution; it's a matter of the clients and the approach that we follow.

Reviewer2705517

Works at a consultancy with 10,001+ employees

If we can maximize that, we can get the full price benefit of the solution.

Effendy Mohamed

Principal Instrument and Control at PETRONAS

We have observed a good return on investment, with calculations based on a five-year ROI plan.

JobiJ

Account executive at Cisco

For more quotes and insights, download the SAP S/4HANA report

The transcript suggests SAP S4HANA Cloud may offer cost and time savings.

ClaudeDa Silva

Ho Finance Methods and Tools at Airbus Atlantic

For more quotes and insights, download the SAP S/4HANA Cloud report

Customer Service

Sentiment score

6.2

SAP S/4HANA support quality varies by region, with mixed response times and varied user satisfaction, often requiring escalation.

Sentiment score

6.8

SAP S/4HANA Cloud support is praised for professionalism but criticized for inconsistent response times and communication effectiveness.

A traditional challenge with SAP support is that SAP teams only support the standard functions, which are part of the product.

Deepak Madhavan

Delivery Head- IT Shared Services at a manufacturing company with 5,001-10,000 employees

Establishing the right channels was a challenge, as BTP was new to everyone, including our SAP contacts.

Sagar Godbole

Chief Executive Officer at LogicalDNA Solutions

I would rate the support a ten because there are a lot of knowledge-based articles published, and most of them are available online.

Ramesh Namburi

Program Director at KloudData Inc.

For more quotes and insights, download the SAP S/4HANA report

My experience shows that it often requires another level or two to reach someone who can effectively address the problems.

NormanGarnett

Managing Director at Global Information Technology Corporation

If tickets are raised to the wrong team, it takes considerable time to be routed to the appropriate team.

ArupGoswami

DGM (IT) at IndianOil Adani Ventures Limited

SAP is continuously improving the functionalities towards the current versions.

Naina Wahab

SAP Project Manager at Doha Petroleum Construction Co. Ltd. (DOPET)

For more quotes and insights, download the SAP S/4HANA Cloud report

Scalability Issues

Sentiment score

7.7

SAP S/4HANA offers scalability and flexibility for medium to large enterprises, though pricing may challenge smaller entities.

Sentiment score

6.8

SAP S/4HANA Cloud is scalable for large enterprises, offering modular integration and flexibility for growth, needing some competitive improvements.

SAP S/4HANA scales exceptionally well.

Girish Ogirala

Enterprise Architect at a manufacturing company with 10,001+ employees

It is very easy to scale within businesses, especially when a new business falls within the range.

Chijindu Oziogu

Project accountant at Montego Upstream Services Limited

Scalability is a key strength of SAP, especially for HANA, compared to all the other ERPs.

Deepak Madhavan

Delivery Head- IT Shared Services at a manufacturing company with 5,001-10,000 employees

For more quotes and insights, download the SAP S/4HANA report

We are evaluating how scalable SAP S_4HANA Cloud has been; moving to the latest version poses not much of a challenge compared to on-prem upgrades, as SAP handles the technical areas.

Naina Wahab

SAP Project Manager at Doha Petroleum Construction Co. Ltd. (DOPET)

For more quotes and insights, download the SAP S/4HANA Cloud report

Stability Issues

Sentiment score

7.7

SAP S/4HANA is stable, with high user ratings; minor issues are often due to implementation or environmental factors.

Sentiment score

7.2

SAP S/4HANA Cloud is praised for stability and reliability, with high availability and minimal issues, although updates may delay.

The SAP HANA system is not very easy to unlock, and it's something strange as, compared to other databases, when transaction logs are full, you stop the system, run the transaction log backups, and then restart.

reviewer2090781

Associate Partner - SAP Solution Architect and MDG expert at a tech services company with 11-50 employees

Not very often, but it can happen, especially with user load; if many people use the system at the same time, there might be issues depending on various factors.

Umit Sengul

Enterprise Architect at E.ON

I rate the stability of SAP S_4HANA as fairly stable because we have never experienced any downtime from SAP, and the performance is good.

Zahid Mashhood

Head of IT at Genix Pharma (Private) Limited

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Usually SAP S/4HANA Cloud is really stable.

Philipp Klingmann

Partner at Deloitte

SAP S_4HANA Cloud is very stable, especially for bigger corporates that are geographically spread out.

Shiral Soysa

Chief Operating Officer at Digital365

It is very flexible and can cater to every industry.

ArupGoswami

DGM (IT) at IndianOil Adani Ventures Limited

For more quotes and insights, download the SAP S/4HANA Cloud report

Room For Improvement

SAP S/4HANA needs improved user experience, integration, cost, AI, documentation, consolidation, mobile compatibility, features, analytics, customization, and pricing.

SAP S/4HANA Cloud requires enhancements in user-friendliness, integration, customization, and support, alongside addressing pricing and scalability concerns.

Organizations face challenges like adapting to new technologies rapidly, and whether customers are early or late adopters influences their experience.

reviewer1333659

Managing Director at a recruiting/HR firm with 501-1,000 employees

I can perform a lot of data manipulation directly on SAP using S-One, without having to resort to Excel, unlike with View ID.

Chijindu Oziogu

Project accountant at Montego Upstream Services Limited

The performance of the SAP interface could be improved.

reviewer2090781

Associate Partner - SAP Solution Architect and MDG expert at a tech services company with 11-50 employees

For more quotes and insights, download the SAP S/4HANA report

The challenge is that if a customer has already deployed the entire solution on-premises, it becomes difficult to immediately convert to the new product and manage new license costs.

Ramesh Pampana

Manager, SAP Practice at a computer software company with 1,001-5,000 employees

This reliance on ETL experts or data engineers is necessary to ensure clean quality data, which is critical for the effective operation of the SAP S_4HANA system.

NormanGarnett

Managing Director at Global Information Technology Corporation

It should have features or facilities so customers can get audit-related queries resolved independently without requiring ticket-based service.

ArupGoswami

DGM (IT) at IndianOil Adani Ventures Limited

For more quotes and insights, download the SAP S/4HANA Cloud report

Setup Cost

SAP S/4HANA, perceived as expensive, offers robust capabilities appealing to large enterprises, with variable costs and complex licensing.

SAP S/4HANA Cloud pricing is complex and expensive, with high costs that may challenge smaller businesses despite competitive ERP market positioning.

It's higher compared to similar peer solutions.

JobiJ

Account executive at Cisco

Most users or IT professionals typically criticize the high price of SAP license costs.

Umit Sengul

Enterprise Architect at E.ON

It's not easy to have a clear understanding of the price and the value, especially if I talk about the business transaction platform.

reviewer2090781

Associate Partner - SAP Solution Architect and MDG expert at a tech services company with 11-50 employees

For more quotes and insights, download the SAP S/4HANA report

No quotes available

For more quotes and insights, download the SAP S/4HANA Cloud report

Valuable Features

SAP S/4HANA offers an intuitive interface, seamless integration, real-time data access, and industry-specific tools enhancing efficiency and scalability.

SAP S/4HANA Cloud enhances operational efficiency with real-time analytics, seamless integration, scalability, and robust customization capabilities.

It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business.

Girish Ogirala

Enterprise Architect at a manufacturing company with 10,001+ employees

The way SAP has helped our customers is by establishing a discipline where industry-specific operations and SAP's standard processes work hand in hand, improving resource utilization, material movement control, and cost control.

Sagar Godbole

Chief Executive Officer at LogicalDNA Solutions

The insights given help us make strategic decisions.

reviewer1575774

Technical Lead at a manufacturing company with 10,001+ employees

For more quotes and insights, download the SAP S/4HANA report

Some of the most important features include data analytics and real-time data analysis capabilities.

ClaudeDa Silva

Ho Finance Methods and Tools at Airbus Atlantic

The integration between SAP EWM and S4HANA Cloud is seamless.

AdeyemiShodeko

SAP Business Analyst at Jante

SAP S/4HANA Cloud provides integration, controls, efficiency, visibility into business operations, and collaboration, especially for geographically spread operations.

Shiral Soysa

Chief Operating Officer at Digital365

For more quotes and insights, download the SAP S/4HANA Cloud report

Categories and Ranking

SAP S/4HANA

Average Rating

8.4

Reviews Sentiment

6.1

Number of Reviews

126

Ranking in other categories

ERP (1st)

SAP S/4HANA Cloud

Average Rating

8.0

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Cloud ERP (1st)

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. SAP S/4HANA is designed for ERP and holds a mindshare of 5.8%, down 11.6% compared to last year.
SAP S/4HANA Cloud, on the other hand, focuses on Cloud ERP, holds 10.9% mindshare, down 19.1% since last year.

ERP Mindshare Distribution
Product	Mindshare (%)
SAP S/4HANA	5.8%
SAP ERP	9.0%
Oracle E-Business Suite	4.0%
Other	81.2%

ERP

Cloud ERP Mindshare Distribution
Product	Mindshare (%)
SAP S/4HANA Cloud	10.9%
Oracle Fusion Cloud ERP	18.5%
NetSuite ERP	18.2%
Other	52.400000000000006%

Cloud ERP

Featured Reviews

MuhammadNadeem3

Manager Sap at PTCL

Integrated workflows have streamlined hiring, purchasing, and daily operations across departments

Areas of SAP S_4HANA that could be improved or enhanced include the evolving aspects of the application over time. There are other SAP applications such as SuccessFactors and Ariba that integrate with SAP S_4HANA. In recent years, SAP introduced an addition called RISE with SAP, which allows companies to use cloud solutions instead of requiring their own premises hardware. SAP partners with cloud providers such as Azure, Amazon, and Google, assisting companies in migrating from hardware to cloud solutions. A challenge that arises is the lack of immediate expertise when raising tickets for problem resolution with SAP, leading to delays. We have asked SAP to improve this area to provide users with better benefits from the cloud solution, as we encounter this issue frequently.

Read full review

Ramesh Pampana

Manager, SAP Practice at a computer software company with 1,001-5,000 employees

Extensive real-time analytics and superior support enhance decision making but continued product evolution impacts existing investments

Improvement is needed, and they need to slow down. When I say slow down, they need to do more validation. Things are going rapidly and changing fast. For example, they moved from SAP SRM product to SAP CLM. They bought IBM CLM and marketed it as SAP CLM. Shortly after, they bought SAP Ariba and discontinued the SAP CLM product. Now they state that SAP SRM is outdated and has reached sunset. The challenge is that if a customer has already deployed the entire solution on-premises, it becomes difficult to immediately convert to the new product and manage new license costs. From a consulting perspective, it appears that SAP's biggest competitor is itself, as they sometimes discontinue their own products to promote new ones.

Read full review

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Answers from the Community

Rana Bhattacharjee

SAP Practice Manager at Data-core systems

Jun 30, 2021

What are the main differences between SAP RISE and SAP Business ByDesign?

The main difference is RISE is associated with S/4 Product Range on Cloud while By Design is modeled after SAP Business One also on Cloud. So both are SaaS but the difference is in enterprise size and also application complexities. Also, RISE offers a bundle of pre-configured modules while By Design is similar to B1 with a lot more flexibility and high scalability. License wise both are per us...

See 2 answers

Evgeny Belenky

Director of Community at PeerSpot (formerly IT Central Station)

Jun 28, 2021

Hello @Terry Jones , @Sanath Premachandra , @Ben Melchionno and @ASalman. Can you please assist in answering this question?

Read full answer

Pradipta Bhattacharya

Project Delivery Head - MENA at WMS Middle East LLC

Jun 30, 2021

Read full answer

Top Industries

By visitors reading reviews

Manufacturing Company

14%

Computer Software Company

Comms Service Provider

Financial Services Firm

17%

Manufacturing Company

Marketing Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	51
Midsize Enterprise	26
Large Enterprise	55

By reviewers
Company Size	Count
Small Business	25
Midsize Enterprise	9
Large Enterprise	30

Questions from the Community

Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?

SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...

See all answers

What needs improvement with SAP S4HANA?

See all answers

What is your primary use case for SAP S4HANA?

My experience with SAP S_4HANA involves working on several projects helping customers prepare their transition from ECC to SAP S_4HANA. My role was to study the gap and technical feasibility by exe...

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What is your experience regarding pricing and costs for SAP S/4HANA Cloud?

SAP S/4HANA Cloud is very expensive, both to purchase and maintain. It's important to evaluate the costs of recruiting and maintaining trained personnel as it's not just a one-time payment yet requ...

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What needs improvement with SAP S/4HANA Cloud?

A lot of my clients are complaining about the SAP license policy. I think that is quite intransparent and obviously quite expensive. I think that is a usual complaint. And also the flexibility to s...

See all answers

What is your primary use case for SAP S/4HANA Cloud?

SAP S_4HANA Cloud is still used for ERP, so enterprise resource planning, and I would say the true core of SAP S_4HANA Cloud is truly the financial planning, the financial transactional accounting....

See all answers

Comparisons

SAP ERP vs SAP S/4HANA

Compared 22% of the time

Oracle E-Business Suite vs SAP S/4HANA

Compared 5% of the time

Microsoft Dynamics 365 Business Central vs SAP S/4HANA

Compared 5% of the time

Odoo vs SAP S/4HANA

Compared 4% of the time

Oracle Fusion Cloud ERP vs SAP S/4HANA

Compared 4% of the time

More SAP S/4HANA Competitors

Oracle Fusion Cloud ERP vs SAP S/4HANA Cloud

Compared 17% of the time

NetSuite ERP vs SAP S/4HANA Cloud

Compared 15% of the time

SAP Business One vs SAP S/4HANA Cloud

Compared 8% of the time

SAP Business ByDesign vs SAP S/4HANA Cloud

Compared 7% of the time

Oracle E-Business Suite vs SAP S/4HANA Cloud

Compared 6% of the time

More SAP S/4HANA Cloud Competitors

Product Reports

Buyer's Guide

SAP S/4HANA

April 2026

Download SAP S/4HANA product report

Buyer's Guide

SAP S/4HANA Cloud

April 2026

Download SAP S/4HANA Cloud product report

Also Known As

SAP S4HANA

SAP S4HANA Cloud

Overview

SAP S/4HANA is an advanced ERP system utilizing in-memory computing, offering real-time analytics and seamless integration. Its user-centric Fiori interface simplifies operations, making it ideal for diverse business needs in finance, logistics, and high-performance data management.

SAP S/4HANA stands out for its in-memory database technology and integrated analytics, which provide organizations with real-time access to data, enhancing business efficiency. It simplifies complex processes through prebuilt scenarios and allows robust customization to fit specific industry needs. The platform is crucial for high-performance data management and decision-making across sectors like finance and logistics, integrating different departments to support digital transformation initiatives. It offers both cloud and on-premise deployment options, catering to large-scale enterprises seeking flexibility, scalability, and improved operational efficiency.

What are the key features of SAP S/4HANA?

In-Memory Database: Enables real-time analytics and data processing.
Seamless Module Integration: Allows departments to work cohesively across the platform.
User-Friendly Fiori Interface: Enhances the overall user experience with intuitive design.
Integrated Analytics: Provides comprehensive insights for better business decisions.
Customization Options: Offers flexibility to tailor processes to specific business needs.

What benefits or ROI should be reviewed?

Improved Efficiency: Real-time data access helps streamline operations.
Enhanced Decision-Making: Integrated analytics provide actionable insights.
Scalability: Supports growth with flexible deployment options.
Cross-Department Integration: Facilitates collaboration across different business functions.
Cost-Benefit Balance: Evaluate setup costs vs. operational improvements.

In industries like finance, supply chain, and manufacturing, SAP S/4HANA supports business processes by integrating core functions and enabling real-time analytics. It enhances financial management, inventory control, and purchasing decisions, making it popular among large-scale users in retail and pharmaceuticals.

SAP

SAP S/4HANA Cloud offers robust features including integration, scalability, and advanced analytics, enhancing real-time data access and reporting efficiency for enterprises.

This enterprise resource planning system delivers financial management, logistics, and inventory integration while supporting data governance and core financial transactions. The platform's intuitive Fiori interface and automation of standard processes streamline business operations, enabling reduced manual efforts and increased organizational efficiency. Although improvements in user experience and integration with third-party systems could be made, SAP S4HANA Cloud remains a valuable tool for operational efficiency.

What are key features of SAP S/4HANA Cloud?

Integration: Facilitates seamless interoperability with third-party systems.
Scalability: Allows enterprises to grow without requiring major system changes.
Advanced Analytics: Enhances data access and reporting through embedded analytics.
Fiori Interface: Provides a modern, intuitive user interface for better user experience.
Automation: Reduces manual tasks, increasing efficiency.

What benefits should users look for?

Efficiency: Streamlined operations and reduced manual tasks.
Cost Management: Potential for reduced costs despite initial high pricing and licensing concerns.
User Experience: Simplifies complex business processes.
Real-time Data: Immediate access to data enhances decision-making.

Organizations in industries like automotive, oil and gas, and manufacturing implement SAP S/4HANA Cloud to manage finances, logistics, and manufacturing processes effectively. The integration of applications and management of payroll, timesheets, and project plans support enhanced efficiency and improved user experiences across business functions.

SAP

Sample Customers

Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.

La Trobe University, Carrefour Comércio e Indústria Ltda, Delaware Consulting and Corning Inc.

Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP. Updated: April 2026.

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