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Infor CloudSuite vs JD Edwards EnterpriseOne comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Infor CloudSuite improved productivity and customer feedback, deferring a $7M expansion with an eight out of ten user rating.
Sentiment score
6.0
Users report financial benefits from JD Edwards EnterpriseOne, citing stability, cost savings, and minimal resources needed for support.
Previously, there was significant development for customizations, but with JD Edwards EnterpriseOne, the necessary reports are readily available, reducing maintenance costs.
 

Customer Service

Sentiment score
5.8
Infor CloudSuite support is rated 7-8/10, with strengths in assistance but challenges in customization and Asia-specific issues.
Sentiment score
4.6
JD Edwards EnterpriseOne's technical support is responsive and competent, but complex issues may require preparation and persistence for resolution.
Technical support from Infor is rated an eight out of ten.
Here in Portugal, there's no direct support from Infor.
They act quickly, and the partners stay up-to-date with the latest innovations.
The technical support is a strong point, and I would rate it an eight on a scale of one to ten.
I would rate the customer service and support of JD Edwards EnterpriseOne a seven out of ten.
 

Scalability Issues

Sentiment score
7.5
Infor CloudSuite efficiently scales with businesses, supporting integration, productivity, and global operations with minimal user-reported issues.
Sentiment score
7.4
JD Edwards EnterpriseOne efficiently scales across businesses, ensuring reliable integration despite challenges, making it suitable for diverse industries.
It is suitable for any business size, from retail to manufacturing, and can grow with any business.
 

Stability Issues

Sentiment score
7.1
Infor CloudSuite boasts 99.99% uptime with minimal issues, supported by frequent updates, customizations, and strong internet connectivity.
Sentiment score
7.6
JD Edwards EnterpriseOne is generally reliable with most users reporting high stability, especially with proper maintenance and updates.
Infor CloudSuite is very stable, provided there is a good internet connection.
JD Edwards EnterpriseOne is very stable.
I rate the stability of JD Edwards EnterpriseOne as a seven out of ten.
 

Room For Improvement

Infor CloudSuite requires improved documentation, IoT integration, customization, regional pricing, and industry-specific functionalities to enhance user satisfaction.
JD Edwards EnterpriseOne needs improvements in UI, reporting tools, cloud features, customization, and industry-specific functionalities for better usability.
In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long.
In Europe, it's difficult to find people who already know Infor, which was a problem during implementation.
JD Edwards should consider implementing more user-friendly interfaces and downloads to aid end users.
There is room for improvement on the payroll side, as the solution is not very strong in this area.
I would like to see improvements in the analytical part of JD Edwards EnterpriseOne, specifically in the business intelligence aspect, to enhance its capabilities compared to bespoke solutions.
 

Setup Cost

Infor CloudSuite pricing is flexible and costly, offering value for high-revenue businesses with varied affordability perceptions.
JD Edwards EnterpriseOne offers competitive pricing with a perpetual license, ideal for medium to large enterprises, but can incur extra costs.
Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.
JD Edwards EnterpriseOne is perceived as expensive compared to newer applications.
 

Valuable Features

Infor CloudSuite offers advanced features for manufacturing, finance, analytics, integration, scalability, and customization, enhancing digital transformation for enterprises.
JD Edwards EnterpriseOne provides user-friendly, scalable ERP solutions with extensive integration, customization, and advanced data management for improved business processes.
We handle approximately 500 to 600 orders per day, and the product is excellent for extracting and implementing solutions to check various parameters like client credit status.
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities.
The integration between plant maintenance, stores, and financials is highly valued by my customers in the refinery business, as it allows for efficient maintenance processes and easily accessible financial information.
JD Edwards EnterpriseOne manages multiple manufacturing modes in the same process effectively.
 

Categories and Ranking

Infor CloudSuite
Ranking in ERP
14th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
17
Ranking in other categories
CRM (19th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (7th), Product Configuration and Quoting (4th), Warehouse Management (3rd), Cloud HCM (9th), Financial Close Software (4th)
JD Edwards EnterpriseOne
Ranking in ERP
12th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
62
Ranking in other categories
Activity Based Costing Software (5th), Production Planning (3rd), Demand Management (2nd)
 

Mindshare comparison

As of July 2025, in the ERP category, the mindshare of Infor CloudSuite is 1.9%, up from 1.1% compared to the previous year. The mindshare of JD Edwards EnterpriseOne is 2.9%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Dietmar Müller - PeerSpot reviewer
Provides integrated solutions for international business operations
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities. It does not require hardware or extensive IT expertise, which are standard advantages for cloud solutions. Its integration capabilities with Microsoft features are notable. Additionally, it is a highly scalable and stable solution, useful for large enterprises engaged in international business. It is also easy to maintain compared to other ERP solutions.
Eric Oboh - PeerSpot reviewer
Enables efficient finance and maintenance management with real-time data and strong integration
The integration between plant maintenance, stores, and financials is highly valued by my customers in the refinery business, as it allows for efficient maintenance processes and easily accessible financial information. Additionally, the mobile features are beneficial as they allow managers to approve or reject orders on the go. JD Edwards EnterpriseOne ( /products/jd-edwards-enterpriseone-reviews ) provides real-time data, which is very timely for decision-making. Managers have dashboards created for them that are readily updated for insightful information. This reflects the improved business intelligence features of the solution.
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Healthcare Company
12%
Computer Software Company
7%
Educational Organization
7%
Manufacturing Company
15%
Computer Software Company
11%
Financial Services Firm
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
What do you like most about JD Edwards EnterpriseOne?
The tool is valuable for its rich set of functionalities and stability. The solution is stable. The customer service and support is good.
What is your experience regarding pricing and costs for JD Edwards EnterpriseOne?
JD Edwards EnterpriseOne is perceived as expensive compared to newer applications, and consultancy costs are on the high side.
What advice do you have for others considering JD Edwards EnterpriseOne?
I perform complex setups and use flex accounting in different ways. We have both simple projects with basic configurations and complex projects. It depends on the projects. We understand the busine...
 

Also Known As

SyteLine
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Overview

 

Sample Customers

PRIDE Industries
TechNova Imaging Systems (P) Ltd, Jordan Petroleum Refinery, Hosun Universal Co. Ltd., Grupo Corporativo Papelera SA de CV, Label Technology Inc., Uniwax S.A., Al Jaber Group, SOMAR Corporation, SICIM S.p.A.,
Find out what your peers are saying about Infor CloudSuite vs. JD Edwards EnterpriseOne and other solutions. Updated: July 2025.
864,053 professionals have used our research since 2012.