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ElectroNeek vs IBM Robotic Process Automation (RPA) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
35
Ranking in other categories
Business Orchestration and Automation Technologies (6th)
ElectroNeek
Ranking in Robotic Process Automation (RPA)
37th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
9
Ranking in other categories
Intelligent Document Processing (IDP) (24th)
IBM Robotic Process Automat...
Ranking in Robotic Process Automation (RPA)
9th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Robotic Process Automation (RPA) category, the mindshare of Fortra's Automate is 2.5%, up from 1.2% compared to the previous year. The mindshare of ElectroNeek is 0.7%, down from 0.7% compared to the previous year. The mindshare of IBM Robotic Process Automation (RPA) is 3.2%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
Fortra's Automate2.5%
IBM Robotic Process Automation (RPA)3.2%
ElectroNeek0.7%
Other93.6%
Robotic Process Automation (RPA)
 

Featured Reviews

Jane Rachma Kiniti - PeerSpot reviewer
IT Project Manager at Labo des histoires
Automate has streamlined workflows and increased efficiency with powerful automation
The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.
Sarath Gopinathan Nair - PeerSpot reviewer
RPA Developer at DigiStaff
User-friendly, good UI, but does not work well with Microsoft Edge
We use the solution to automate processes such as the pay slips within the consol portal The solution is user-friendly with a really good UI and ID. The support is good. ElectroNeek has video recordings that enable us to easily automate tasks, and it includes a wide variety of activities. The…
MA
Business Solutions Manager at valleysoft
Has improved analytics and reporting but needs better integration and support
To improve IBM Robotic Process Automation (RPA) for the next release, there should be more integration with external systems, and more integration with IBM's data and AI platforms is needed. There is an AI part in IBM Robotic Process Automation (RPA) for Machine Learning, but IBM has another platform specifically for data and AI, which is integrated right now. More features are hoped for in the future.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The intuitive interface of Automate has an intuitive design which makes it easy to learn and use even without a strong technical background, and it has a drag and drop interface which makes everything so easy and straightforward."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."
"The feature I prefer most about Fortra's Automate is that it offers no-code or low-code automation, which is essential for me as a cybersecurity analyst because we do not have time to code and automate everything."
"I would rate the technical support as a nine out of ten because it is quite fast and courteous."
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies."
"Automate helps me reduce manual work by automating tasks such as access keys and security rotations that we were not able to automate before, diminishing human dependency, and helps minimize errors."
"The product's initial setup phase was easy."
"My favorite feature is that you can have unlimited bots without having to buy more licenses. That's a powerful option for scalability."
"The most valuable feature is the price."
"ElectroNeek was extremely easy to use, especially its UI was easy to navigate with limited training."
"The product's setup is straightforward."
"The solution is user-friendly with a really good UI and ID."
"We find the OCR feature very valuable, due to the corrector recognition that it provides; this is very useful for document processing."
"The cost is the best thing about ElectroNeek."
"It is a good tool for automation."
"The feature I found most valuable is the TCO."
"The solution’s performance is good."
"I like the integration with Watson and the possibility to have an intelligent reading of all the customers' documents."
"It's integrated with all the other products within the Salesforce ecosystem."
"It is easy to use. We have enabled our resources who don't have a background in automation to be certified and trained, then implement this product within a very short period of time, as it is very user-friendly."
"The solution is scalability."
"IBM Robotic Process Automation has greatly improved the organization by improving the speed of performance, as the speed of the robot is estimated to be 20 times faster than the human being."
 

Cons

"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."
"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."
"The user interface could be slightly enhanced to make it more modern."
"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."
"The interface could be more user-friendly and easier to navigate."
"The product also has a limited use case in some respects."
"The documentation for errors needs improvement as many of the error messages we receive are very vague."
"Areas for improvement in Automate would be a more modern web-based workflow designer, an enhanced real-time monitoring dashboard, and built-in API integration tools for REST and SOAP."
"It's not applicable to very large enterprises and for difficult work or more complex processes."
"The integrating capability of the product needs to be improved, to ensure that it works with all systems involved in a process."
"The solution needs to improve its stability."
"The solution works well with Google Chrome, but not with Microsoft Edge, which is the browser we use for automation."
"When I wanted to use web scraping for tables in web applications, I found through online forums that such functionality or activity is currently not working as it shows."
"I think that this solution could improve remote desktop interactions."
"ElectroNeek comes with three activities and we cannot add activities like we can with uiPADs."
"Its price could definitely be lower."
"Stability could be better."
"Needs better integration with artificial intelligence or with machine-learning."
"IBM should provide specific solutions for specific problems, like templates for invoicing processes, or general templates for creating efficient processes."
"We are looking to see how it can connect with various interfaces seamlessly, through APIs."
"I would like it to do pretty much everything out-of-the-box without any need for any customization. However, that is not the case right now. We absolutely have to do some amount of customization with the solution in order to use it out-of-the-box as-is."
"We're based in Thailand, but the documentation is not in Thai, which makes it difficult for us. If they could translate all of their documentation into our language, we'd be very grateful."
"This RPA should be under the umbrella of BPM. This is what the future should be."
"I would like to have more flexibility in connecting the platform with third-party systems."
 

Pricing and Cost Advice

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"Once you buy the software, you just pay for the support for backend help."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"I give the price an eight out of ten."
"Its price could definitely be lower. Its licensing is on a yearly basis. There is no additional cost to the standard licensing fees."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a seven."
"It's very affordable and the licensing is billed on a yearly basis."
"I believe we had a Silver Membership or something similar annually."
"My company has made a payment towards the purchase of a license from ElectorNeek."
"I rate the pricing ten out of ten. So, the pricing is very good for me."
"The pricing is reasonable for this solution."
"There is a free trial for one month, so you can use it to run your payloads or proof of concept. After that, you can pay for the license on a monthly or annual basis."
"IBM RPA is cheaper than other tools."
"The license is paid annually."
"IBM licensing is annual and based on Virtual Processor Cores (VPC). This provides flexibility as part of the containerization environment."
"The pricing is reasonable."
"The product is reasonably priced compared to other tools."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Performing Arts
6%
Educational Organization
13%
Comms Service Provider
11%
Computer Software Company
9%
Financial Services Firm
9%
Computer Software Company
18%
Financial Services Firm
12%
Insurance Company
8%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise10
Large Enterprise8
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise9
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
We have been using Automate for approximately one to one and a half years for the automation component. For complex a...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing aspect is covered by my senior, but Automate is a centralized tool, so we do not need to buy different to...
What do you like most about IBM Robotic Process Automation (RPA)?
Integrating the tool with SAP, EBS, or other ERPs is easy.
What needs improvement with IBM Robotic Process Automation (RPA)?
To improve IBM Robotic Process Automation (RPA) for the next release, there should be more integration with external ...
What is your primary use case for IBM Robotic Process Automation (RPA)?
My customers' main use cases for IBM Robotic Process Automation (RPA) are especially in the banking industry, particu...
 

Also Known As

HelpSystems Automate, Automate
ElectroNeek RPA
IBM RPA
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
UFP, Clariant, Ricoh, FMBCapital, RePower
The Hanover Insurance Group
Find out what your peers are saying about ElectroNeek vs. IBM Robotic Process Automation (RPA) and other solutions. Updated: December 2025.
879,371 professionals have used our research since 2012.