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ElectroNeek vs IBM Robotic Process Automation (RPA) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
No ranking in other categories
ElectroNeek
Ranking in Robotic Process Automation (RPA)
23rd
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
9
Ranking in other categories
Intelligent Document Processing (IDP) (15th)
IBM Robotic Process Automat...
Ranking in Robotic Process Automation (RPA)
10th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.7%, up from 1.0% compared to the previous year. The mindshare of ElectroNeek is 0.7%, up from 0.5% compared to the previous year. The mindshare of IBM Robotic Process Automation (RPA) is 3.0%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Ishmael Munyai - PeerSpot reviewer
With an easy initial setup phase in place, the tool needs to provide functionalities like web scraping to users
It is a very scalable solution. In ElectroNeek, you can build your project in modular programming or with the use of sub-programs. You can have a lot of sub-programs that make up a whole project. If you don't wanna use the drag-and-drop activities, you can use JavaScript or Python instead. So it's very useful when you are working with things such as SPS. Actually, you can write scripts to support all the product functionalities with Python and manage the product's functions. You will find a company named Apollo Studios on the website of ElectroNeek. I think they are one of the best companies in South Africa that entered into a partnership with ElectroNeek.
GeorgeTzifas - PeerSpot reviewer
Provides smart AI tools and easy to use
I would like to have more flexibility in connecting the platform with third-party systems. It is easy to connect IBM RPA with other IBM products, but it is complicated when connecting to non-IBM systems. So, I would like IBM RPA to be even more flexible in connecting to third-party systems.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I actually quite liked the no-coding functionality."
"The product effectively handles all the tasks we require."
"Overall, the whole product is really nice and provides significant benefits."
"We have found the pricing to be very reasonable."
"I would recommend Automate because it has made my work much easier."
"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."
"The best feature of Automate is its ease of use, which is a major selling point."
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"The solution is user-friendly with a really good UI and ID."
"The product's setup is straightforward."
"The cost is the best thing about ElectroNeek."
"The most valuable feature is the price."
"The drag and drop feature, which is no code, is very useful for me because I am not a technical person. It is very user-friendly."
"We find the OCR feature very valuable, due to the corrector recognition that it provides; this is very useful for document processing."
"The product's initial setup phase was easy."
"ElectroNeek was extremely easy to use, especially its UI was easy to navigate with limited training."
"The analytics and reporting tools in IBM Robotic Process Automation (RPA) are the best compared to all other RPAs because all other RPAs only use dashboards while IBM is the only one to have a reporting tool that includes dashboards."
"The quality is great! It's very strong and has a very strong platform."
"I like the integration with Watson and the possibility to have an intelligent reading of all the customers' documents."
"If you have a business process, and once you have automated that process, you have a readily available workflow in place."
"The good stuff about IBM is the fact that it's very easy to use, there are very nice and smart AI tools within the licensing that you don't have to pay any access. Moreover, it's more precise and more secure."
"The solution is very user-friendly."
"It is a good tool for automation."
"I think simplicity is key. One of the things that we've noticed is how our developers have been able to quickly adopt the platform; but not only the developers or the techy people, also the business."
 

Cons

"Regarding customer support, I face challenges sometimes. They're not always available, and you may need to wait for assistance, but overall their support is acceptable."
"There is a lack of good development for artificial intelligence, such as machine learning."
"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."
"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"The interface could be more user-friendly and easier to navigate."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
"Its price could definitely be lower."
"The integrating capability of the product needs to be improved, to ensure that it works with all systems involved in a process."
"When I wanted to use web scraping for tables in web applications, I found through online forums that such functionality or activity is currently not working as it shows."
"The solution works well with Google Chrome, but not with Microsoft Edge, which is the browser we use for automation."
"I think that this solution could improve remote desktop interactions."
"The pricing is an area with a shortcoming, and from an improvement perspective, it needs to be made cheaper."
"The solution needs to improve its stability."
"It's not applicable to very large enterprises and for difficult work or more complex processes."
"The users should be allowed to create folders in Control Center."
"There are certain limitations in the solution for screen reading."
"My impression of the support experience is lower than middle. I would rank it as that. They need to improve their support by having more experienced level one support."
"IBM’s support should improve response time."
"The pricing of IBM Robotic Process Automation (RPA) could be improved."
"Needs better integration with artificial intelligence or with machine-learning."
"The time it takes for approvals, and risk analysis could be faster."
"IBM Robotic Process Automation should be more stable."
 

Pricing and Cost Advice

"Once you buy the software, you just pay for the support for backend help."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"It comes with a package that costs approximately $20,000 USD per year."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"I give the price an eight out of ten."
"Its price could definitely be lower. Its licensing is on a yearly basis. There is no additional cost to the standard licensing fees."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a seven."
"My company has made a payment towards the purchase of a license from ElectorNeek."
"It's very affordable and the licensing is billed on a yearly basis."
"I believe we had a Silver Membership or something similar annually."
"The pricing is reasonable for this solution."
"The pricing is reasonable."
"IBM licensing is annual and based on Virtual Processor Cores (VPC). This provides flexibility as part of the containerization environment."
"IBM RPA is cheaper than other tools."
"The product is reasonably priced compared to other tools."
"I rate the pricing ten out of ten. So, the pricing is very good for me."
"The product has a yearly licensing fee."
"There is a free trial for one month, so you can use it to run your payloads or proof of concept. After that, you can pay for the license on a monthly or annual basis."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
9%
Educational Organization
5%
Comms Service Provider
13%
Educational Organization
12%
Financial Services Firm
11%
Computer Software Company
10%
Computer Software Company
19%
Financial Services Firm
17%
Insurance Company
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...
What do you like most about ElectroNeek?
The product's initial setup phase was easy.
What is your experience regarding pricing and costs for ElectroNeek?
My company has made a payment towards the purchase of a license from ElectorNeek.
What do you like most about IBM Robotic Process Automation (RPA)?
Integrating the tool with SAP, EBS, or other ERPs is easy.
What needs improvement with IBM Robotic Process Automation (RPA)?
To improve IBM Robotic Process Automation (RPA) for the next release, there should be more integration with external ...
What is your primary use case for IBM Robotic Process Automation (RPA)?
My customers' main use cases for IBM Robotic Process Automation (RPA) are especially in the banking industry, particu...
 

Also Known As

HelpSystems Automate, Automate
ElectroNeek RPA
IBM RPA
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
UFP, Clariant, Ricoh, FMBCapital, RePower
The Hanover Insurance Group
Find out what your peers are saying about ElectroNeek vs. IBM Robotic Process Automation (RPA) and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.