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ElectroNeek vs IBM Robotic Process Automation (RPA) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
ElectroNeek
Ranking in Robotic Process Automation (RPA)
23rd
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
9
Ranking in other categories
Intelligent Document Processing (IDP) (16th)
IBM Robotic Process Automat...
Ranking in Robotic Process Automation (RPA)
13th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 2.3%, up from 1.2% compared to the previous year. The mindshare of ElectroNeek is 0.6%, down from 0.7% compared to the previous year. The mindshare of IBM Robotic Process Automation (RPA) is 3.3%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
Automate2.3%
IBM Robotic Process Automation (RPA)3.3%
ElectroNeek0.6%
Other93.8%
Robotic Process Automation (RPA)
 

Featured Reviews

Jane Rachma Kiniti - PeerSpot reviewer
Automate has streamlined workflows and increased efficiency with powerful automation
The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.
Ishmael Munyai - PeerSpot reviewer
With an easy initial setup phase in place, the tool needs to provide functionalities like web scraping to users
It is a very scalable solution. In ElectroNeek, you can build your project in modular programming or with the use of sub-programs. You can have a lot of sub-programs that make up a whole project. If you don't wanna use the drag-and-drop activities, you can use JavaScript or Python instead. So it's very useful when you are working with things such as SPS. Actually, you can write scripts to support all the product functionalities with Python and manage the product's functions. You will find a company named Apollo Studios on the website of ElectroNeek. I think they are one of the best companies in South Africa that entered into a partnership with ElectroNeek.
Saman Guruge - PeerSpot reviewer
We can connect to different databases and use inbuilt activities, but we can't include our own activities
We can use its inbuilt activities, and it's a complete package, but just like ElectroNeek, a limitation is that we have to depend on its inbuilt activities. We can't include our own activities or we can't introduce other activities. When it comes to deployment and scheduling bots, there are some conflicts. They are using Microsoft MQ to communicate with their bots, but it's not reliable. When we are scheduling time, if I need to schedule an interval of one minute, sometimes, the queue gets loaded with a lot of processes or bots, and they don't wait until the first one gets complete. So, that sort of disadvantage is there. I have found one bug in version 22 when sending or configuring mail. While using their orchestration environment, on IBM Server, you can configure an SMTP connection to send out the details you want. For example, when you create a user, they send out an email. That part didn't work, and I created a few tickets. The issue is that there's a typo in the endpoint API. They have probably corrected it in version 23.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The intuitive interface of Automate has an intuitive design which makes it easy to learn and use even without a strong technical background, and it has a drag and drop interface which makes everything so easy and straightforward."
"Overall, the whole product is really nice and provides significant benefits."
"The ability to connect to websites and pull data is the solution's most valuable feature."
"The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies."
"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."
"I would recommend Automate because it has made my work much easier."
"The drag and drop feature, which is no code, is very useful for me because I am not a technical person. It is very user-friendly."
"The most valuable feature is the price."
"We find the OCR feature very valuable, due to the corrector recognition that it provides; this is very useful for document processing."
"The product's setup is straightforward."
"The cost is the best thing about ElectroNeek."
"My favorite feature is that you can have unlimited bots without having to buy more licenses. That's a powerful option for scalability."
"ElectroNeek was extremely easy to use, especially its UI was easy to navigate with limited training."
"The solution is user-friendly with a really good UI and ID."
"The quality is great! It's very strong and has a very strong platform."
"IBM Robotic Process Automation is very easy to use."
"The most valuable feature is the ability to automate mundane tasks. This improves efficiency, reliability, etc. You can form critical operations which can be highly automated."
"It's not inclusive, in terms of automation, you can just do it standalone, in its own silo. It's not going to force your existing system or teams, your admin teams, to create new IDs for you or even force them to create new services or APIs for you or expose something from there. They can just keep the way they are doing it right now, but you still automate it."
"One of the most impactful features of IBM Robotic Process Automation (RPA) has been its one-time setup capability."
"It's user-friendly; even non-technical people can program bots using drag-and-drop functionalities."
"The initial setup is very easy."
"The solution’s performance is good."
 

Cons

"The user interface could be slightly enhanced to make it more modern."
"I currently have three bugs open with them that I don't know if they are addressed in the new release."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."
"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."
"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."
"Regarding customer support, I face challenges sometimes. They're not always available, and you may need to wait for assistance, but overall their support is acceptable."
"The solution works well with Google Chrome, but not with Microsoft Edge, which is the browser we use for automation."
"The pricing is an area with a shortcoming, and from an improvement perspective, it needs to be made cheaper."
"When I wanted to use web scraping for tables in web applications, I found through online forums that such functionality or activity is currently not working as it shows."
"The integrating capability of the product needs to be improved, to ensure that it works with all systems involved in a process."
"The solution needs to improve its stability."
"ElectroNeek comes with three activities and we cannot add activities like we can with uiPADs."
"It's not applicable to very large enterprises and for difficult work or more complex processes."
"Its price could definitely be lower."
"There are certain limitations in the solution for screen reading."
"Extensibility is the key, especially in terms of the Recorders feature that we have. That should be browser independent. Enhance it because some people have Chrome, some have Internet Explorer, etc. Also, integration with PDFs: Not just the ability to read information from PDFs but the ability to write information from PDFs, make it secure, sign it, etc. Finally, if they can allow a token exchange inside the tool itself, that would help."
"The scalability of the solution can be challenging."
"We can use its inbuilt activities, and it's a complete package, but just like ElectroNeek, a limitation is that we have to depend on its inbuilt activities. We can't include our own activities or we can't introduce other activities."
"We're based in Thailand, but the documentation is not in Thai, which makes it difficult for us. If they could translate all of their documentation into our language, we'd be very grateful."
"The product must be promoted more."
"One of the things I would definitely like to see is more of the machine-learning and cognitive capabilities. For example, now that we're starting to automate more and more tasks, there are some things that still require us to go back and modify the robots when we need to. But if we had more of the machine-learning integrated into it, I believe it would be easier to maintain, so that we wouldn't have to go back and adjust every time."
"Needs better integration with artificial intelligence or with machine-learning."
 

Pricing and Cost Advice

"It comes with a package that costs approximately $20,000 USD per year."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"My company has made a payment towards the purchase of a license from ElectorNeek."
"I give the price an eight out of ten."
"I believe we had a Silver Membership or something similar annually."
"It's very affordable and the licensing is billed on a yearly basis."
"Its price could definitely be lower. Its licensing is on a yearly basis. There is no additional cost to the standard licensing fees."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a seven."
"I rate the pricing ten out of ten. So, the pricing is very good for me."
"There is a free trial for one month, so you can use it to run your payloads or proof of concept. After that, you can pay for the license on a monthly or annual basis."
"The pricing is reasonable for this solution."
"The license is paid annually."
"The product is reasonably priced compared to other tools."
"The pricing is reasonable."
"IBM licensing is annual and based on Virtual Processor Cores (VPC). This provides flexibility as part of the containerization environment."
"The product has a yearly licensing fee."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
9%
Performing Arts
6%
Comms Service Provider
14%
Educational Organization
12%
Photography Company
10%
Financial Services Firm
9%
Computer Software Company
18%
Financial Services Firm
12%
Insurance Company
10%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise6
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise9
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
My main use case for Automate is automating my everyday tasks, such as reporting, task assignment, and updating proje...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing for Automate is affordable, even for a small organization, and it's well-packed and affordable.
What do you like most about ElectroNeek?
The product's initial setup phase was easy.
What is your experience regarding pricing and costs for ElectroNeek?
My company has made a payment towards the purchase of a license from ElectorNeek.
What do you like most about IBM Robotic Process Automation (RPA)?
Integrating the tool with SAP, EBS, or other ERPs is easy.
What needs improvement with IBM Robotic Process Automation (RPA)?
To improve IBM Robotic Process Automation (RPA) for the next release, there should be more integration with external ...
What is your primary use case for IBM Robotic Process Automation (RPA)?
My customers' main use cases for IBM Robotic Process Automation (RPA) are especially in the banking industry, particu...
 

Also Known As

HelpSystems Automate, Automate
ElectroNeek RPA
IBM RPA
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
UFP, Clariant, Ricoh, FMBCapital, RePower
The Hanover Insurance Group
Find out what your peers are saying about ElectroNeek vs. IBM Robotic Process Automation (RPA) and other solutions. Updated: September 2025.
872,869 professionals have used our research since 2012.