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ElectroNeek vs IBM Robotic Process Automation (RPA) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
No ranking in other categories
ElectroNeek
Ranking in Robotic Process Automation (RPA)
23rd
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
9
Ranking in other categories
Intelligent Document Processing (IDP) (15th)
IBM Robotic Process Automat...
Ranking in Robotic Process Automation (RPA)
8th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.8%, up from 1.0% compared to the previous year. The mindshare of ElectroNeek is 0.7%, up from 0.6% compared to the previous year. The mindshare of IBM Robotic Process Automation (RPA) is 3.1%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Ishmael Munyai - PeerSpot reviewer
With an easy initial setup phase in place, the tool needs to provide functionalities like web scraping to users
It is a very scalable solution. In ElectroNeek, you can build your project in modular programming or with the use of sub-programs. You can have a lot of sub-programs that make up a whole project. If you don't wanna use the drag-and-drop activities, you can use JavaScript or Python instead. So it's very useful when you are working with things such as SPS. Actually, you can write scripts to support all the product functionalities with Python and manage the product's functions. You will find a company named Apollo Studios on the website of ElectroNeek. I think they are one of the best companies in South Africa that entered into a partnership with ElectroNeek.
GeorgeTzifas - PeerSpot reviewer
Provides smart AI tools and easy to use
I would like to have more flexibility in connecting the platform with third-party systems. It is easy to connect IBM RPA with other IBM products, but it is complicated when connecting to non-IBM systems. So, I would like IBM RPA to be even more flexible in connecting to third-party systems.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would rate the technical support as a nine out of ten because it is quite fast and courteous."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."
"I find the ease of use from a programming perspective very valuable."
"I would recommend Automate because it has made my work much easier."
"Overall, the whole product is really nice and provides significant benefits."
"The most valuable features for my client are timing and scheduling."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"The most valuable feature is the price."
"The solution is user-friendly with a really good UI and ID."
"The drag and drop feature, which is no code, is very useful for me because I am not a technical person. It is very user-friendly."
"The product's setup is straightforward."
"ElectroNeek was extremely easy to use, especially its UI was easy to navigate with limited training."
"The product's initial setup phase was easy."
"The cost is the best thing about ElectroNeek."
"We find the OCR feature very valuable, due to the corrector recognition that it provides; this is very useful for document processing."
"The solution’s performance is good."
"IBM Robotic Process Automation is very easy to use."
"If you have a business process, and once you have automated that process, you have a readily available workflow in place."
"It is easy to use. We have enabled our resources who don't have a background in automation to be certified and trained, then implement this product within a very short period of time, as it is very user-friendly."
"The feature I found most valuable is the TCO."
"The initial setup is very easy."
"One of the most impactful features of IBM Robotic Process Automation (RPA) has been its one-time setup capability."
"It's integrated with all the other products within the Salesforce ecosystem."
 

Cons

"Fortra's Automate is not as reliable as I would like it to be."
"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."
"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."
"Regarding customer support, I face challenges sometimes. They're not always available, and you may need to wait for assistance, but overall their support is acceptable."
"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."
"The interface could be more user-friendly and easier to navigate."
"Its price could definitely be lower."
"The integrating capability of the product needs to be improved, to ensure that it works with all systems involved in a process."
"The pricing is an area with a shortcoming, and from an improvement perspective, it needs to be made cheaper."
"It's not applicable to very large enterprises and for difficult work or more complex processes."
"The solution needs to improve its stability."
"The solution works well with Google Chrome, but not with Microsoft Edge, which is the browser we use for automation."
"I think that this solution could improve remote desktop interactions."
"ElectroNeek comes with three activities and we cannot add activities like we can with uiPADs."
"We're based in Thailand, but the documentation is not in Thai, which makes it difficult for us. If they could translate all of their documentation into our language, we'd be very grateful."
"The product's document readers must be improved to capture the data well."
"We would like more focus on understanding AI and how it can be used to manage exception handling."
"The time it takes for approvals, and risk analysis could be faster."
"I would like to have more flexibility in connecting the platform with third-party systems."
"I would like to improve the efficiency of this solution and the Surface Level Agreement."
"The pricing of IBM Robotic Process Automation (RPA) could be improved."
"The scalability of the solution can be challenging."
 

Pricing and Cost Advice

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"It's very affordable and the licensing is billed on a yearly basis."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a seven."
"I believe we had a Silver Membership or something similar annually."
"Its price could definitely be lower. Its licensing is on a yearly basis. There is no additional cost to the standard licensing fees."
"I give the price an eight out of ten."
"My company has made a payment towards the purchase of a license from ElectorNeek."
"IBM RPA is cheaper than other tools."
"The product is reasonably priced compared to other tools."
"There is a free trial for one month, so you can use it to run your payloads or proof of concept. After that, you can pay for the license on a monthly or annual basis."
"The product has a yearly licensing fee."
"The pricing is reasonable for this solution."
"IBM licensing is annual and based on Virtual Processor Cores (VPC). This provides flexibility as part of the containerization environment."
"The license is paid annually."
"The pricing is reasonable."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
8%
Educational Organization
6%
Comms Service Provider
14%
Educational Organization
13%
Financial Services Firm
11%
Real Estate/Law Firm
10%
Computer Software Company
19%
Financial Services Firm
17%
Insurance Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
The main purpose is for automation. That has been the purpose why I have been using it so far.
What is your experience regarding pricing and costs for Fortra Automate?
Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...
What do you like most about ElectroNeek?
The product's initial setup phase was easy.
What is your experience regarding pricing and costs for ElectroNeek?
My company has made a payment towards the purchase of a license from ElectorNeek.
What do you like most about IBM Robotic Process Automation (RPA)?
Integrating the tool with SAP, EBS, or other ERPs is easy.
What needs improvement with IBM Robotic Process Automation (RPA)?
To improve IBM Robotic Process Automation (RPA) for the next release, there should be more integration with external ...
What is your primary use case for IBM Robotic Process Automation (RPA)?
My customers' main use cases for IBM Robotic Process Automation (RPA) are especially in the banking industry, particu...
 

Also Known As

HelpSystems Automate, Automate
ElectroNeek RPA
IBM RPA
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
UFP, Clariant, Ricoh, FMBCapital, RePower
The Hanover Insurance Group
Find out what your peers are saying about ElectroNeek vs. IBM Robotic Process Automation (RPA) and other solutions. Updated: June 2025.
860,711 professionals have used our research since 2012.