We performed a comparison between Dell CloudIQ and New Relic based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Has really nice roll-up dashboards."
"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."
"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."
"Fewer vulnerabilities have been observed in the four years we have used the solution."
"The tool for forecasting capacity is valuable."
"You don't have to go through a list of 500 servers."
"One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up."
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."
"It has prevented failures from occurring in our production environment."
"In terms of improvement, they should enhance the product range."
"The reporting capabilities of this solution could be improved."
"Supporting legacy systems is an area that can be improved."
"PowerScale is the only file system offered and that is limiting."
"Doesn't do well in terms of integrating with technologies other than Dell."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."
"We have had issues with our agents going offline."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
"The solution is quite expensive."
"I haven't come across any features that are lacking."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
Dell CloudIQ is ranked 41st in IT Infrastructure Monitoring with 5 reviews while New Relic is ranked 5th in IT Infrastructure Monitoring with 152 reviews. Dell CloudIQ is rated 7.8, while New Relic is rated 8.6. The top reviewer of Dell CloudIQ writes "Easily visualize your environment's performance and forecast its capacity". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Dell CloudIQ is most compared with HPE OneView, Moogsoft, Cisco Intersight, Lenovo XClarity Orchestrator and NetApp Cloud Insights, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our Dell CloudIQ vs. New Relic report.
See our list of best IT Infrastructure Monitoring vendors.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
