Dell CloudIQ vs New Relic comparison

Read 159 New Relic reviews

14,568 Views
5,244 Comparison Views

94% willing to recommend

Dell CloudIQ

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 9, 2024

New Relic and Dell CloudIQ are competitors in application performance monitoring and cloud-based infrastructure analytics. While New Relic is praised for its detailed application-level metrics, Dell CloudIQ outshines with infrastructure insights due to its advanced analytics.

Features: New Relic features detailed application performance monitoring, seamless integration, and end-to-end monitoring capabilities. Dell CloudIQ offers extensive infrastructure insights, predictive analytics, and comprehensive health monitoring.

Room for Improvement: New Relic could improve in simplifying deployment, providing clearer cost structures, and interface intuitiveness. Dell CloudIQ might benefit from enhanced application-level insights, more flexible integration with third-party tools, and wider coverage in predictive analytics precision.

Ease of Deployment and Customer Service: Dell CloudIQ has a straightforward deployment leveraging a cloud model and is known for responsive customer support. New Relic requires more technical involvement for deployment but offers commendable support to address potential issues.

Pricing and ROI: New Relic uses a variable pricing model based on usage, beneficial for scaling but may lead to unforeseen expenses, with ROI linked to application insights detail. Dell CloudIQ provides a predictable cost structure, suitable for budget-conscious strategies, offering significant ROI through infrastructure optimization.

To learn more, read our detailed Dell CloudIQ vs. New Relic Report (Updated: July 2025).

Dell CloudIQ vs. New Relic

July 2025

Download the complete report

Helped 865,384 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell CloudIQ

Ranking in IT Infrastructure Monitoring

33rd

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

New Relic

Ranking in IT Infrastructure Monitoring

8th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

159

Ranking in other categories

Application Performance Monitoring (APM) and Observability (3rd), Network Monitoring Software (10th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)

Mindshare comparison

As of August 2025, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 0.9%, down from 1.2% compared to the previous year. The mindshare of New Relic is 4.3%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

ClaudioSalgado

IT Architect Consultant at RTFM

Has proactive monitoring with predictive insights and a user-friendly interface

Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually. It provides a status with traffic light colors, where red indicates danger, yellow means attention is needed, and green represents normal conditions to easily understand the health of the environment. The quick overview aids in decision-making. Additionally, CloudIQ's predictive capabilities, which are enhanced by artificial intelligence, have improved operational efficiency by providing proactive information to prevent issues before they arise.

Read full review

Rahul -Jain

SDET ANALYST SENIOR at TSYS

Good for application Performance Monitoring but not stable

There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Has really nice roll-up dashboards."

"The dashboard is clear and user-friendly."

"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."

"I rate CloudIQ a ten out of ten."

"Fewer vulnerabilities have been observed in the four years we have used the solution."

"Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually."

"The tool for forecasting capacity is valuable."

"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."

More Dell CloudIQ pros

"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."

"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."

"The most important thing is that it tells us where the latency in throughput and response time are."

"New features are added often."

"The most valuable features of New Relic are the reports and ease of use."

"To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."

"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."

"You don't have to go through a list of 500 servers."

More New Relic pros

Cons

"Doesn't do well in terms of integrating with technologies other than Dell."

"The reporting capabilities of this solution could be improved."

"The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware."

"If you have a heterogeneous environment, there might be some limitations in coverage since CloudIQ is primarily designed for Dell-based infrastructures."

"Supporting legacy systems is an area that can be improved."

"The process of upgrading could be streamlined."

"In terms of improvement, they should enhance the product range."

"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."

More Dell CloudIQ cons

"The price could improve."

"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."

"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."

"I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."

"The deployment process could be improved."

"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."

"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."

"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."

More New Relic cons

Pricing and Cost Advice

"The solution is more expensive than NetApp which offers file systems in various price ranges."

"I believe it is a free product because we don't pay for it."

"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."

"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."

"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."

"This is an expensive tool."

"We're paying for the New Relic APM license annually."

"Pricing is better with New Relic APM than Dynatrace."

"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."

"If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."

More New Relic pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.

See recommendations

865,384 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

13%

Financial Services Firm

Government

Computer Software Company

14%

Financial Services Firm

14%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with Dell CloudIQ?

It can improve the reporting facility to create custom reports or dashboards.

What is your primary use case for Dell CloudIQ?

I use it for monitoring environment security today. I look at security, capacity, and availability in our environment.

What advice do you have for others considering Dell CloudIQ?

I would rate the overall product an eight out of ten.

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

What needs improvement with New Relic Insights?

I reviewed another observability tool, DataDog, and we moved away from New Relic because the pricing was not convenient and didn't fit our budget. With DataDog, some of the APM features we were loo...

HPE OneView vs Dell CloudIQ

Comparisons

Compared 27% of the time

Cisco Intersight vs Dell CloudIQ

Compared 23% of the time

NetApp Cloud Insights vs Dell CloudIQ

Compared 10% of the time

OpsRamp vs Dell CloudIQ

Compared 7% of the time

Datadog vs Dell CloudIQ

Compared 7% of the time

More Dell CloudIQ Competitors

Dynatrace vs New Relic

Compared 11% of the time

Elastic Observability vs New Relic

Compared 9% of the time

Datadog vs New Relic

Compared 8% of the time

Splunk AppDynamics vs New Relic

Compared 6% of the time

Azure Monitor vs New Relic

Compared 5% of the time

More New Relic Competitors

Product Reports

IT Infrastructure Monitoring

July 2025

Download Dell CloudIQ product report

Download New Relic product report

August 2025

Also Known As

No data available

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Overview

CloudIQ is a no cost Software-as-a-Service (SaaS) offering that provides a simple monitoring interface for an unlimited number of Unity systems. CloudIQ accesses data in near real time to enable monitoring and troubleshooting for Unity systems.

Dell Technologies

New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.

New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.

What are New Relic's most important features?

Java Tracking: Efficiently monitor Java applications.
Infrastructure Monitoring: Comprehensive overview of infrastructure health.
APM: In-depth application performance monitoring.
Tight Integration: Seamless integration across different system layers.
Health Maps: Visual representation of system health.
Customizable Dashboards: Personalized data display and insights.
Drill-Downs: Detailed analysis at multiple levels.

What benefits and ROI should users look for in reviews?

Application Insights: Detailed understanding of application performance.
Accurate Alerts: Immediate notifications for issues.
Traceability: Enhanced end-to-end traceability for problem resolution.
Scalability: Accommodation of growing infrastructure.
Flexible Query Design: Adaptable search and analysis functionality.
Reliable Performance: Consistent application monitoring and upkeep.

New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.

Sample Customers

North Carolina State University

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club