Dell CloudIQ Reviews

Name: Dell CloudIQ
Brand: Dell Technologies
Rating: 4.1 (9 reviews)

4.1 out of 5

9 reviews
90% willing to recommend

What is Dell CloudIQ?

CloudIQ is a no cost Software-as-a-Service (SaaS) offering that provides a simple monitoring interface for an unlimited number of Unity systems. CloudIQ accesses data in near real time to enable monitoring and troubleshooting for Unity systems.

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Dell CloudIQ is the #32 ranked solution in Infrastructure Monitoring tools. PeerSpot users give Dell CloudIQ an average rating of 8.2 out of 10. Dell CloudIQ is most commonly compared to Datadog: Dell CloudIQ vs Datadog. Dell CloudIQ is popular among the large enterprise segment, accounting for 68% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.

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IT Infrastructure Monitoring

June 2025

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Featured Dell CloudIQ reviews

ClaudioSalgado

IT Architect Consultant at RTFM

Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually. It provides a status with traffic light colors, where red indicates danger, yellow means attention is needed, and green represents normal conditions to easily understand the health of the environment. The quick overview aids in decision-making. Additionally, CloudIQ's predictive capabilities, which are enhanced by artificial intelligence, have improved operational efficiency by providing proactive information to prevent issues before they arise.

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Angel Lacerna

Oficial Senior at Banco Guayaquil

I use it for monitoring environment security today. I look at security, capacity, and availability in our environment It's easy for me to manage and access. The dashboard is clear and user-friendly. I use CloudIQ for the monitoring environment, such as data domain, where I monitor capacity…

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Vaidyanathan Swaminathan

Co-Founder at Tech RIdge Solutions

We use it primarily for storage management Dell CloudIQ has been very helpful for us. It would be even better if it could include information on servers and other hardware components in addition to storage. I have been using Dell CloudIQ for about three or four years as a partner. It is a…

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Dell CloudIQ mindshare

As of July 2025, the mindshare of Dell CloudIQ in the IT Infrastructure Monitoring category stands at 0.9%, down from 1.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

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Key learnings from peers

Valuable Features

Dell CloudIQ offers valuable mobile applications for monitoring, user-friendly dashboards, and health status alerts with traffic light colors. Its predictive capabilities improve operational efficiency. Users appreciate the ability to view all storage devices, firmware, and system update checks. The capacity forecasting tool and notifications for potential issues provide efficient monitoring and infrastructure management. CloudIQ's adaptability and optimization features are essential for those integrated with Dell systems. It is highly effective for monitoring environments and managing capacity consumption.

"The dashboard is clear and user-friendly."
"The dashboard is clear and user-friendly."
"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."

Room for Improvement

Dell CloudIQ needs enhancements in product range and cost reduction. Integration with non-Dell technologies is lacking and legacy system support is insufficient. Only the PowerScale file system is offered, limiting options. Improvements are needed in reporting capabilities, predictive maintenance, and upgrade processes. CloudIQ's exclusivity with Dell hardware limits coverage in diverse environments. Including server details and supporting more hardware components would be beneficial.

"It can improve the reporting facility to create custom reports or dashboards."
"It can improve the reporting facility to create custom reports or dashboards."
"There is a need for improvement in predictive maintenance, which I assume is somewhat AI-driven."

Pricing

Dell CloudIQ pricing is perceived as competitive, especially when bundled with existing Dell solutions, where users report no additional costs. Many users indicate that CloudIQ is included with proprietary software for storage devices and highlight its cost-effectiveness compared to competitors like NetApp. However, the initial setup and licensing aspects are typically integrated into broader service contracts with Dell, leading to varying feedback on pricing satisfaction. Some users rate it a four out of ten.

"I believe it is a free product because we don't pay for it."
"The solution is more expensive than NetApp which offers file systems in various price ranges."

Popular Use Cases

Dell CloudIQ is primarily used for monitoring critical tier-1 storages by companies. They employ it for forecasting capacity and performance, infrastructure management, storage management, and monitoring. Teams use CloudIQ for integrating virtual infrastructures, health monitoring, and identifying analytical problems. It provides a comprehensive dashboard, helping users understand environment health and capacity planning. Manufacturing companies utilize it for server monitoring, receiving problem notifications, and managing environment security, capacity, and availability.

Service and Support

Users have mixed experiences with Dell CloudIQ's support. Some report strong customer service, prompt responses, and knowledgeable staff. They appreciate notifications about potential hardware failures. Others find challenges with contacting support, noting a decrease in quality since EMC's acquisition. While some have minimal contact due to a lack of issues, others required assistance during server changes and found support satisfactory, rating it four out of five. Despite some access misunderstandings, functionality issues remain minor.

Deployment

Users found Dell CloudIQ's initial setup mostly straightforward, with some noting medium complexity. Some required clusters to be uploaded, taking up to a day, or configuring support systems, taking minutes. A few spent weeks integrating infrastructure and appliances. Many highlighted ease of deployment without needing external vendors, often managing setup themselves. Some setups were completed in 45 minutes, while others appreciated quick deployment and scalability rated nine out of ten.

Scalability

Dell CloudIQ's scalability is highly regarded. Users in storage and backup sectors report ease in user and device expansion without encountering significant hurdles. Although some hardware limitations exist, it supports various business sizes effectively. Users note that compatibility should be considered for optimal benefits, but the experience is mostly positive in terms of stability and scaling functionality. There's a consensus on the platform's ability to adapt to growing needs within technology constraints.

Stability

Dell CloudIQ's stability surpasses other EMC models, with users noting its resilience. Many have not faced any stability issues, indicating strong performance. Compared to VMware and Veritas, Dell CloudIQ has demonstrated fewer vulnerabilities over four years. It remains compact and optimized. Users frequently rate its stability nine out of ten. CloudIQ exhibits high stability, contingent on a robust infrastructure.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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