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CrossBrowserTesting vs OpenText Functional Testing comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
29th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
OpenText Functional Testing
Ranking in Functional Testing Tools
3rd
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
98
Ranking in other categories
Mobile App Testing Tools (2nd), Regression Testing Tools (2nd), API Testing Tools (3rd), Test Automation Tools (4th)
 

Mindshare comparison

As of September 2026, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.3%, up from 0.9% compared to the previous year. The mindshare of OpenText Functional Testing is 8.1%, down from 8.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
OpenText Functional Testing8.1%
CrossBrowserTesting1.3%
Other90.6%
Functional Testing Tools
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
Kevin Copple - PeerSpot reviewer
Sr. Quality Assurance Project Manager at a tech services company with 501-1,000 employees
Has supported faster test execution and increased flexibility while offering room to improve support responsiveness
Reducing the levels of support is something they could continue to improve. They tend to have an entry-level person that may not be as familiar with the product that fields the calls, which creates another day of delay to get to the level that's needed. This is a common practice across most companies where you call, you get the entry-level person, and then they work their way up to help screen calls so that they are more focused.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to choose from many devices is the best feature."
"I can run a page through the screenshot tool, then send a URL with the results to my team."
"We would not be able to provide our services without their tools."
"We no longer need to have a full QA team, testing is more quickly and reliably reproduced, and scheduled daily tests assist in catching any bugs which fall through the cracks and make it to the production environment."
"The support team is top-notch. I have a great relationship with them. They are extremely honest and responsive."
"The CrossBrowserTesting Selenium API and live test features have greatly improved our team's ability to quickly and effectively perform QA."
"When developing new pages that have questionable functionality or coding, we will often use CBT to test it in a browser. CBT works with our testing environment and development site."
"When I started to work on testing automation, I was very excited about how easy it is to run tests on different browsers. It was just a matter of configuration."
"I like the Help feature in UFT One. For example, if you are navigating a particular window, where there are different options. One wouldn’t know the purpose of every option, but there is no need to search because that window contains a Help button. If you click on that Help button, it directly navigates to the respective help needed. VBScript is very easy to understand and easy to prepare scripts with minimal learning curve."
"With certainty, the best feature of UFT is its compatibility with so many products, tools and technologies."
"UFT is an expensive tool that can save you a lot of time and effort and provide great value for money if used correctly, but also turn out as ineffective related to value-for-money if used the wrong way."
"Object Repository Technology, which is a good mean to identify graphical components of the applications under test."
"UFT One has helped us to reduce testing timelines, going from 15 days to certify a release during our manual testing days to achieving that within five days with automation, while also improving quality, increasing test coverage from 80 percent to over 90 percent, and helping us identify defects earlier."
"We are a worldwide organization with a complex financial authorization matrix and when changes were made to this matrix, we provided automated test scripts and more than 20,000 tests were executed in 1 week."
"UFT provides Business Process Testing from within UFT, using the native UFT user interface."
"I like the fact that we can use LeanFT with our UFT licenses as well."
 

Cons

"It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish."
"A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites."
"I have had quite a few issues trying to use a virtual machine to test our application on."
"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."
"There should be more detailed training on CrossBrowserTesting."
"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."
"This solution would benefit from faster testing and support for more devices."
"Sometimes the testing is slow."
"We frequently encountered stability issues when the browser dependency caused Windows to consume memory without releasing it, leading to crashes during regression testing."
"The product wasn't easy for developers to learn and pick up in the area revolving around scripting for automation, and there was a lot of resistance from developers, causing my company to rely on specialist resources."
"One thing that confused me, and now just mildly irritates me, is that we migrated from QuickTest Pro to HP UFT, Unified Functional Test. After we did the migration, it turned out that we didn't really have Unified Functional Test at all."
"The tool needs to improve its performance since it can become heavy."
"There will be performance degradation on the test environment due to long continuous executions of automation scripts which leads to inconsistency of results, a better way to resolve this problem should be addressed at some point."
"I would like a version that works quicker. Also, a lot of people can't afford it because it's expensive."
"Having an Object Repository that is not stored but built through the run is the most difficult and time consuming task."
"Micro Focus UFT One could benefit from creating modules that are more accessible to non-technical users. Without a developer background or at least basic knowledge of VBScript, using Micro Focus UFT One may not be feasible for everyone. This is something that Micro Focus, now owned by OpenText, should consider in order to cater to business professionals as well. While Micro Focus UFT One does have a recording function, it still requires a certain level of IT proficiency to create effective automation, which may be challenging for those outside of the technical field."
 

Pricing and Cost Advice

"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"CrossBrowserTesting offered the best value for its price."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"SmartBear offers bundles of products that work together."
"The pricing fee is good. If someone makes use of the solution once a day for a half hour then the fee will be more expensive. For continuous use and application of the solution to different use cases, the fee is average."
"Compared to other tools in the market, UFT One is very competitive. The recent Covid pandemic situation also hit customer budgets significantly, so Micro Focus offered some discounted prices, which is definitely competitive."
"The price is only $3,000. I don't know how many QA analysts you would have in any given company. Probably no more than five or 10. So if it's a large corporation, it can easily afford $15,000 to $25,000. I don't see that being an issue."
"It took about five years to break even. UFT is costly."
"It's a yearly subscription. There are no additional costs to the standard subscription."
"The solution is priced reasonably for what features it is providing. However, it might be expensive for some."
"The tool's price is high."
"We have ALM licensing, and the tool is free of cost."
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Top Industries

By visitors reading reviews
Construction Company
15%
Comms Service Provider
10%
Outsourcing Company
9%
Financial Services Firm
9%
Manufacturing Company
21%
Financial Services Firm
13%
Outsourcing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise74
 

Questions from the Community

Ask a question
Earn 20 points
How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
What needs improvement with Micro Focus UFT One?
Reducing the levels of support is something they could continue to improve. They tend to have an entry-level person that may not be as familiar with the product that fields the calls, which creates...
What is your primary use case for Micro Focus UFT One?
I'm more familiar with Functional Testing. OpenText Functional Testing for Developers is a different product set that functions as an IDE for writing custom code. We don't leverage that product bec...
 

Also Known As

No data available
Micro Focus UFT One, Micro Focus UFT (QTP), QTP, Quick Test Pro
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services
Find out what your peers are saying about CrossBrowserTesting vs. OpenText Functional Testing and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.