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OpenText Functional Testing vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
OpenText Functional Testing boosts ROI by enhancing efficiency with AI, reducing manual efforts, and accelerating test execution time.
Sentiment score
7.1
Worksoft Certify enhances efficiency, reduces manual testing by 80%, and boosts ROI by over 583% with effective test automation.
The development time using UFT can be cut down into half as compared to coding from scratch.
Automation is done very fast, leading to improvements in the QA process and reducing the time needed for test automation.
We can easily achieve a return on investment in one, two, or three years.
 

Customer Service

Sentiment score
6.1
OpenText Functional Testing's customer service is praised for responsiveness, but support experiences vary in wait times and issue resolution.
Sentiment score
6.6
Worksoft Certify's support is responsive and knowledgeable, though service speed can vary, advising escalation for complex issues.
Organizations can't wait for this lengthy process, especially when they are under pressure with their timelines.
Support cases are easily created and attended to promptly, depending on urgency.
The technical support is rated eight out of ten.
If the L1 support cannot handle the issues, their L2 support is very good, as technical people come and solve the problems.
Their technical support is responsive, which is good, and their solutions are timely.
I would rate their technical support a nine out of ten.
 

Scalability Issues

Sentiment score
7.1
OpenText Functional Testing is scalable with proper license management and infrastructure, excelling in test automation scalability and integration.
Sentiment score
7.6
Worksoft Certify is reliable and adaptable, excelling in scalable test automation despite occasional hardware and licensing challenges.
Running them in parallel allows you to consume multiple runtime licenses and just execute the tests that don't have conflicting priorities and get through a lot of volume much quicker.
The tool can be installed on all computers used by developers or test automation engineers.
We are an enterprise company. It covers companies of all sizes.
 

Stability Issues

Sentiment score
6.6
OpenText Functional Testing performs well on suitable hardware, but stability varies with new features and requires strategic implementation.
Sentiment score
7.3
Worksoft Certify is stable and reliable, with minimal issues and effective support, maintaining high user satisfaction through frequent updates.
One of the key stability issues was that Windows would consume memory without releasing it, leading to regression testing crashes.
Regarding stability, I have not seen any lagging, crashing, or downtime with Worksoft Certify; it is very stable nowadays.
I would rate it a nine out of ten for stability.
 

Room For Improvement

OpenText Functional Testing is criticized for high memory usage, slow performance, poor compatibility, and requires technical skills and costly investment.
Worksoft Certify needs database, UI, and performance enhancements, plus improved support, integration, and AI features for better user experience.
Incorporating behavior-driven development tests would enhance the capabilities of UFT One.
We frequently encountered stability issues when the browser dependency caused Windows to consume memory without releasing it, leading to crashes during regression testing.
If it could move closer to a no-code or low-code solution, it might dominate the market again.
Focusing more on AI and its integration with Worksoft would really help enhance our processes.
They need to keep working on the mobile interface, the API part, and they need to improve more on web applications.
There are still some minor issues concerning continuous testing, particularly related to the timeout feature.
 

Setup Cost

Despite its high cost and complex pricing, OpenText Functional Testing is valued for support and features, offering flexible licenses.
Worksoft Certify is pricey, with discounts for bulk licenses, affecting smaller businesses more due to high initial setup costs.
There are many open-source tools with no cost, and there are no-code tools that are less expensive than UFT.
The pricing or licensing policy of OpenText is a bit expensive, however, it's one of the best solutions in the market.
It's cheaper than Tricentis Tosca but more expensive than some others.
As it is a quality tool, the price is slightly higher, but that is acceptable compared to other tools, especially considering the ROI.
The pricing is minimal and moderate.
I think the pricing for Worksoft Certify is cheaper compared to other tools.
 

Valuable Features

OpenText Functional Testing enhances automation efficiency with AI tools, platform compatibility, and support for diverse technologies.
Worksoft Certify enables script-free automation, simplifying process documentation and testing across platforms with drag-and-drop functionality and seamless integration.
UFT supports Oracle, SAP, PeopleSoft, and other non-web applications, making automation feasible.
OpenText Functional Testing has an impressive ability to connect to mobile devices and its ability to test so many different types of software, whether it be mainframe, APIs, mobile, web, or desktop.
The best features of OpenText Functional Testing include descriptive programming, the ability to add objects in the repository, and its ease of use for UI compared to other tools.
I believe it will reduce cycle time; we can save 30 to 40%, even 40 to 60% regression cycle time, with innovations we have implemented with Worksoft Certify.
Teams who are planning for automation and are still in manual testing can use Worksoft Certify, and significant time and resources will be reduced.
We're getting good value from continuous testing management, and the fact that it's also codeless is valuable.
 

Categories and Ranking

OpenText Functional Testing
Ranking in Functional Testing Tools
2nd
Ranking in API Testing Tools
6th
Ranking in Test Automation Tools
4th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
98
Ranking in other categories
Mobile App Testing Tools (2nd), Regression Testing Tools (3rd)
Worksoft Certify
Ranking in Functional Testing Tools
7th
Ranking in API Testing Tools
9th
Ranking in Test Automation Tools
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
70
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the Test Automation Tools category, the mindshare of OpenText Functional Testing is 8.4%, down from 10.5% compared to the previous year. The mindshare of Worksoft Certify is 4.1%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Market Share Distribution
ProductMarket Share (%)
OpenText Functional Testing8.4%
Worksoft Certify4.1%
Other87.5%
Test Automation Tools
 

Featured Reviews

Badari Mallireddy - PeerSpot reviewer
Automation becomes feasible with diverse application support and faster development
I have used UFT for web application automation, desktop application automation, and Oracle ERP automation UFT provides object identification, which is one of the easiest to use. It requires less coding, has built-in features for API testing, and most importantly, it supports more than just web…
Himanshu_Jain - PeerSpot reviewer
Has significantly reduced regression cycle time and supports diverse automation needs
I have not used any AI-powered test prioritization with Worksoft Certify; they do not have any capability, only in version 14.5 did they start this capability. I have been using Business Capture for the last 10 years, so I know each and every product of this tool, including Capture 2.0. My opinion on Business Capture is that it depends on who is using it and the context behind it; if I were to use it, I would choose Certify Capture instead of Business Capture, as Business Capture is generally for business people or functional people. I have used the Continuous Testing Manager (CTM) with Worksoft Certify since the last two and a half years. Worksoft Certify performs very well in complex environments; I have worked with more than 30 or 40 customers using Worksoft, so I know it thoroughly. Worksoft Certify does not require any maintenance on my end; it runs smoothly. Even if I use an older version, it works properly, and only the higher versions get additional features. I would give the support a rating of nine on a scale from one to ten. I rate Worksoft Certify overall at a nine out of ten.
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Top Industries

By visitors reading reviews
Manufacturing Company
21%
Financial Services Firm
14%
Computer Software Company
11%
Government
5%
Manufacturing Company
17%
Retailer
10%
Computer Software Company
8%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise71
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise59
 

Questions from the Community

How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
What do you like most about Micro Focus UFT One?
My company has not had an issue with OpenText UFT One since we have been using it for the past three to four years.
What needs improvement with Micro Focus UFT One?
Areas of OpenText Functional Testing that have room for improvement include having an option to store objects in the public repository when using Object Spy and adding objects, as it currently stor...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Worksoft Certify?
A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool.
What is your experience regarding pricing and costs for Worksoft Certify?
I would rate the pricing for the product as reasonable. As it is a quality tool, the price is slightly higher, but that is acceptable compared to other tools, especially considering the ROI.
 

Also Known As

Micro Focus UFT One, Micro Focus UFT (QTP), QTP, Quick Test Pro
No data available
 

Overview

 

Sample Customers

Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about OpenText Functional Testing vs. Worksoft Certify and other solutions. Updated: October 2025.
873,085 professionals have used our research since 2012.