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CrossBrowserTesting vs Sauce Labs comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
27th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Sauce Labs
Ranking in Functional Testing Tools
11th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
113
Ranking in other categories
Test Automation Tools (17th)
 

Mindshare comparison

As of May 2026, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.5%, up from 0.8% compared to the previous year. The mindshare of Sauce Labs is 4.7%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
Sauce Labs4.7%
CrossBrowserTesting1.5%
Other93.8%
Functional Testing Tools
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
MR
Lead Consultant at a tech services company with 10,001+ employees
Provides multiple test environments and saves time, but should have something for inspecting mobile apps screens
With the desktop browser, we can inspect any screen with the web developer option, but they should provide something for mobiles so that we can quickly inspect elements on the device. To write the Selenium scripts, we require web locators. We have to capture them from the local and execute the script on Sauce Labs. If Sauce Labs can provide a solution where we can inspect any of the mobile devices online, it will be very helpful for us. I also faced an issue where during the execution time, the iCloud password used to expire within a certain period, which used to create pop-ups on the screen making our tests fail. That was one thing that we faced many times. If that can be improved, it will be very helpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Aside from speeding up our processes, it also allowed us to tie in our automated test scenarios and integrate our reporting tools to make the entire process efficient and hassle free."
"The ability to choose from many devices is the best feature."
"Our site's conversion from a static to an adaptive flexible layout was a major goal for our web site, and CrossBrowserTesting was an invaluable tool for trying out that new code."
"Overall, the product does what we need and does it well."
"This solution helps lower the overhead cost associated with buying multiple devices."
"Record and Replay is the most used functionality for us, as we can record the test cases and play them on multiple combinations of platforms."
"I can run a page through the screenshot tool, then send a URL with the results to my team."
"With screenshots, I can quickly verify a page looks universally good in minutes."
"So many devices and OSs to choose from, with live remote sessions, we could see real results and real looks of websites across all platforms we needed to check."
"Yes, it allowed us to scale mobile testing across the globe."
"Faster access to different versions of browsers, without needing to worry about hardware or software limitations; 99% uptime."
"One of the most valuable features is that we do not have to have the cross-platform testing vehicles in-house. Sauce Labs gives us the ability to test across platforms and that really helps give us confidence in our products."
"Sauce Labs provided the capability to test our application on multiple browsers."
"Testing my app on cloud has really helped us with save time and resources to procure various hardware and software, and set those up."
"With that information at hand you should be equipped to make an informed buying decision that you won’t regret."
"Sauce Labs are incredibly good for dealing with the problem they originally tried to address; for that, the product is perfect."
 

Cons

"The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default."
"A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites."
"I have had quite a few issues trying to use a virtual machine to test our application on."
"There should be more detailed training on CrossBrowserTesting."
"Elements of 'real' mobile/tablet testing could be sped up."
"Automated testing could be improved."
"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."
"A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites."
"The only drawback is the speed, it will be good if we have a server in Asia too."
"The pricing model of Sauce Labs could be more flexible. Sauce Labs has just one price for the type of solution and a set number of devices. Other solutions have a fee for the base solution and an additional cost per device. If you're a smaller organization, you have to consider your needs. Some smaller companies still need to test various devices, so my advice is to start small and scale up as needed. We had initially planned to start big, but that would have been a big waste."
"Sometimes pasting text while using "text object" does not seem to work, and it slows down testing times quite a bit."
"The pricing model of Sauce Labs could be more flexible."
"It's a little bit slow sometimes."
"The complexity of setting up the tunnel comes mainly from the protocols our organization has for getting the approval to implement Sauce Labs behind our firewall."
"An image comparison would be a nice feature to include in the Sauce Labs product."
"Something that needs improvement is the speed."
 

Pricing and Cost Advice

"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"SmartBear offers bundles of products that work together."
"CrossBrowserTesting offered the best value for its price."
"We have an enterprise account; it has worked great for our needs."
"Go ahead please. Try it at a smaller scale."
"Trial the product and see if it suits your needs."
"Their pricing is incredibly competitive."
"The number of concurrent VMs that Sauce Labs provides depends on your purchase license level."
"We did initially go with Sauce Labs because of the pricing and integration."
"With respect to pricing, they did a bundled discount because we went with Sauce Labs for both mobile and browser. They were very competitive on pricing and provided a bundle discount for us as a larger customer."
"Try the free trial and work with a Sauce Labs representative to see what package works best for your application(s)."
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Computer Software Company
10%
Construction Company
9%
Transportation Company
7%
Financial Services Firm
12%
Computer Software Company
7%
Comms Service Provider
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise26
Large Enterprise73
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Sauce Labs?
Sauce Labs can include new technologies like generative AI, which can reduce the human effort in writing test cases. For example, in my current project, we reduced the time it took to complete user...
What is your primary use case for Sauce Labs?
I work as an automation engineer using Selenium WebDriver with Java, and API automation using Rest Assured with Java. I have also worked with Docker integration on AWS. Additionally, I have experie...
What advice do you have for others considering Sauce Labs?
I would recommend it. Generally, if you already have Selenium as a free tool, I suggest sticking with that. However, if you're primarily focused on desktop-based applications, then UFT becomes nece...
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Find out what your peers are saying about CrossBrowserTesting vs. Sauce Labs and other solutions. Updated: May 2026.
895,151 professionals have used our research since 2012.