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CrossBrowserTesting vs Sauce Labs comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
27th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Sauce Labs
Ranking in Functional Testing Tools
11th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
113
Ranking in other categories
Test Automation Tools (17th)
 

Mindshare comparison

As of May 2026, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.5%, up from 0.8% compared to the previous year. The mindshare of Sauce Labs is 4.7%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
Sauce Labs4.7%
CrossBrowserTesting1.5%
Other93.8%
Functional Testing Tools
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
AnupKumar4 - PeerSpot reviewer
Senior QA Automation Engineer at Xoriant
Offers good stability and robust but lacks generative AI capabilities
Technical support is equally very important. If you talk about anything deployed to production, and the project is live, customers are using that, and they might face some issues, some functional issues. That's when support people play a role in identifying the fix or the incident. Based on that, we create an incident based on the customer defect or whatever. Once the incident gets raised, the support will play a role in working on that particular incident. If it's a code-based incident, administration, or integration issue, support people play a big role in resolving those issues before reaching the exact developers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to choose from many devices is the best feature."
"When I started to work on testing automation, I was very excited about how easy it is to run tests on different browsers. It was just a matter of configuration."
"This solution helps lower the overhead cost associated with buying multiple devices."
"The extensive range of products available to simulate is something I have come to appreciate as it has resulted in an ability to broaden the scope of our tests."
"Record and Replay is the most used functionality for us, as we can record the test cases and play them on multiple combinations of platforms."
"Overall, this solution has proved useful to our organization, and with future improvements and the hopeful addition of devices, it will continue to be a tool we use daily."
"We no longer need to have a full QA team, testing is more quickly and reliably reproduced, and scheduled daily tests assist in catching any bugs which fall through the cracks and make it to the production environment."
"Selenium Grid allows testing multiple platforms to insure functionality for most users."
"The combination of OS platforms, platform versions, browsers and browser versions support on VMs."
"I never faced any issues with the stability."
"Sauce Labs provided the capability to test our application on multiple browsers."
"Testing my app on cloud has really helped us with save time and resources to procure various hardware and software, and set those up."
"It provides zero maintenance browser instances."
"Being able to test on Windows without a VM has been a life saver."
"However, Sauce Labs is incredibly easy to use and has enabled me to make some changes so that the sites are (almost) universal across the range of devices and versions."
"Testing subscription videos for on-demand software, making them better quality and bug free for our customers."
 

Cons

"The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default."
"Sometimes the testing is slow."
"I have had quite a few issues trying to use a virtual machine to test our application on."
"There should be more detailed training on CrossBrowserTesting."
"It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish."
"A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites."
"Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing."
"Automated testing could be improved."
"Sauce Labs needs to be improved in the different platforms for farm testing, like iOS and Android farm testing and farm testing web browsers.​"
"With the desktop browser, we can inspect any screen with the web developer option, but they should provide something for mobiles so that we can quickly inspect elements on the device. To write the Selenium scripts, we require web locators. We have to capture them from the local and execute the script on Sauce Labs. If Sauce Labs can provide a solution where we can inspect any of the mobile devices online, it will be very helpful for us."
"Sauce Labs was very easy to use for its basic needs, but using Sauce Connect was very confusing."
"Integration with Github, as well as several other similar tools, could be improved."
"When we were in development, it was a bit of a pain because we have onshore and offshore development."
"They could improve on the pricing because it seems pretty expensive."
"I would like to see improved network connectivity and it should allow playback for native apps."
"Speed."
 

Pricing and Cost Advice

"SmartBear offers bundles of products that work together."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"CrossBrowserTesting offered the best value for its price."
"The pricing is definitely on the higher end, and there are other options that are more cost-effective."
"​Now that we have an enterprise license, we no longer have to worry about minutes each month!​"
"Trial the product and see if it suits your needs."
"Their pricing is incredibly competitive."
"We pay for a specific number of VMs."
"We did initially go with Sauce Labs because of the pricing and integration."
"We have an enterprise account; it has worked great for our needs."
"It could be less like pay-per-use with a lower rate."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Construction Company
9%
Comms Service Provider
9%
Transportation Company
7%
Financial Services Firm
13%
Comms Service Provider
7%
Computer Software Company
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise26
Large Enterprise73
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Sauce Labs?
It has significantly enhanced our testing accuracy by approximately 50%.
What needs improvement with Sauce Labs?
Sauce Labs can include new technologies like generative AI, which can reduce the human effort in writing test cases. For example, in my current project, we reduced the time it took to complete user...
What is your primary use case for Sauce Labs?
I work as an automation engineer using Selenium WebDriver with Java, and API automation using Rest Assured with Java. I have also worked with Docker integration on AWS. Additionally, I have experie...
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Find out what your peers are saying about CrossBrowserTesting vs. Sauce Labs and other solutions. Updated: April 2026.
892,868 professionals have used our research since 2012.