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CrossBrowserTesting vs Sauce Labs comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
26th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Sauce Labs
Ranking in Functional Testing Tools
12th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
113
Ranking in other categories
Test Automation Tools (16th)
 

Mindshare comparison

As of April 2026, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.5%, up from 0.7% compared to the previous year. The mindshare of Sauce Labs is 4.5%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
Sauce Labs4.5%
CrossBrowserTesting1.5%
Other94.0%
Functional Testing Tools
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
AnupKumar4 - PeerSpot reviewer
Senior QA Automation Engineer at Xoriant
Offers good stability and robust but lacks generative AI capabilities
Technical support is equally very important. If you talk about anything deployed to production, and the project is live, customers are using that, and they might face some issues, some functional issues. That's when support people play a role in identifying the fix or the incident. Based on that, we create an incident based on the customer defect or whatever. Once the incident gets raised, the support will play a role in working on that particular incident. If it's a code-based incident, administration, or integration issue, support people play a big role in resolving those issues before reaching the exact developers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When I started to work on testing automation, I was very excited about how easy it is to run tests on different browsers. It was just a matter of configuration."
"SmartBear has excellent, informative webinars, so keep an eye out for those."
"Record and Replay is the most used functionality for us, as we can record the test cases and play them on multiple combinations of platforms."
"CrossBrowserTesting improved my organization because it eliminates the need for a physical device with a tester to cover our used browsers."
"The ability to replay sessions is valuable for tracking down issues."
"When developing new pages that have questionable functionality or coding, we will often use CBT to test it in a browser. CBT works with our testing environment and development site."
"Record and Replay is the most used functionality for us, as we can record the test cases and play them on multiple combinations of platforms."
"Our site's conversion from a static to an adaptive flexible layout was a major goal for our web site, and CrossBrowserTesting was an invaluable tool for trying out that new code."
"So far, the stability has proven to be quite good."
"Without Sauce Labs, it would be really hard to achieve the software quality standards or the automation coverage that our clients need."
"Automation test runs are faster now with Sauce Labs."
"I've been able to help numerous companies get up and running with Selenium quickly thanks to Sauce Labs."
"It has solved so many hurdles very easily and my company is very happy."
"I think its excellent and everyone should get it – I recommend it to everyone."
"Sauce Labs, which blends seamlessly into Agile and ATDD processes, has made the process much smoother from a QA perspective."
"Testing subscription videos for on-demand software, making them better quality and bug free for our customers."
 

Cons

"There should be more detailed training on CrossBrowserTesting."
"It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish."
"I have had quite a few issues trying to use a virtual machine to test our application on."
"Sometimes the testing is slow."
"A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites."
"There should be more detailed training on CrossBrowserTesting."
"The speed to connect to mobile devices needs improvement, and sometimes the connection fails."
"Automated testing could be improved."
"Another feature that could still be improved on is more error clarity. Sometimes when running automated scripts the test will fail on the device side instead of the script and errors only show a 500 try again message instead of a detailed script that could have been a timeout error from the code."
"Running tests in the SauceCloud can take longer than running in a local environment."
"We encountered minor issues with stability from time to time but Sauce Labs continues to make improvements."
"Sometimes pasting text while using "text object" does not seem to work, and it slows down testing times quite a bit."
"The ability to configure the memory and CPU for the test machines should be included."
"One of the challenging areas for us is the reporting and the matrix. It should be based on roles, but right now it is only available for the admin role."
"The only caveat to mention is the availability of the next release of iOS on their systems; their adoption seems a bit slow."
"The speed needs to increase."
 

Pricing and Cost Advice

"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"SmartBear offers bundles of products that work together."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"CrossBrowserTesting offered the best value for its price."
"Try the free trial and work with a Sauce Labs representative to see what package works best for your application(s)."
"The pricing is definitely on the higher end, and there are other options that are more cost-effective."
"Cost-wise, it's decent. If you have to get the base version out of it, it's the best solution to go with. As compared to other cloud service providers, the pricing of Sauce Labs is decent."
"The pricing is reasonable due to the amount of diversity that they provide. However, I feel they might be more flexible to bargain based on their relationship with our organization."
"They could improve on the pricing because it seems pretty expensive. I'm sure it's justified, but it's expensive."
"We have an enterprise account; it has worked great for our needs."
"With respect to pricing, they did a bundled discount because we went with Sauce Labs for both mobile and browser. They were very competitive on pricing and provided a bundle discount for us as a larger customer."
"It is an expensive tool."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
9%
Construction Company
9%
Transportation Company
7%
Financial Services Firm
13%
Computer Software Company
7%
Comms Service Provider
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise26
Large Enterprise73
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Sauce Labs?
It has significantly enhanced our testing accuracy by approximately 50%.
What needs improvement with Sauce Labs?
Sauce Labs can include new technologies like generative AI, which can reduce the human effort in writing test cases. For example, in my current project, we reduced the time it took to complete user...
What is your primary use case for Sauce Labs?
I work as an automation engineer using Selenium WebDriver with Java, and API automation using Rest Assured with Java. I have also worked with Docker integration on AWS. Additionally, I have experie...
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Find out what your peers are saying about CrossBrowserTesting vs. Sauce Labs and other solutions. Updated: April 2026.
890,071 professionals have used our research since 2012.