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CrossBrowserTesting vs Sauce Labs comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
26th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Sauce Labs
Ranking in Functional Testing Tools
12th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
113
Ranking in other categories
Test Automation Tools (17th)
 

Mindshare comparison

As of February 2026, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.5%, up from 0.8% compared to the previous year. The mindshare of Sauce Labs is 4.9%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Market Share Distribution
ProductMarket Share (%)
Sauce Labs4.9%
CrossBrowserTesting1.5%
Other93.6%
Functional Testing Tools
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
MR
Lead Consultant at a tech services company with 10,001+ employees
Provides multiple test environments and saves time, but should have something for inspecting mobile apps screens
With the desktop browser, we can inspect any screen with the web developer option, but they should provide something for mobiles so that we can quickly inspect elements on the device. To write the Selenium scripts, we require web locators. We have to capture them from the local and execute the script on Sauce Labs. If Sauce Labs can provide a solution where we can inspect any of the mobile devices online, it will be very helpful for us. I also faced an issue where during the execution time, the iCloud password used to expire within a certain period, which used to create pop-ups on the screen making our tests fail. That was one thing that we faced many times. If that can be improved, it will be very helpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Record and Replay is the most used functionality for us, as we can record the test cases and play them on multiple combinations of platforms."
"The support team is top-notch. I have a great relationship with them. They are extremely honest and responsive."
"CBT has made it easier to troubleshoot issues across devices when we do not have actual access to those specific devices. I even opt for CBT sometimes when we do have access to the device just because it is easier."
"With screenshots, I can quickly verify a page looks universally good in minutes."
"Each new session started with the live testing feature allows for a cleared browser and new experience to be able to not only see these attributes on the page clearly but also pass clean data."
"I can run a page through the screenshot tool, then send a URL with the results to my team."
"When developing new pages that have questionable functionality or coding, we will often use CBT to test it in a browser. CBT works with our testing environment and development site."
"Video recording of the script running in a cloud server."
"Sauce Labs' dashboards contain multiple useful metrics in one place. Everything is represented to us visually on the dashboard, which helps us understand where to focus our attention, what the issues are, and what we need to resolve."
"Sauce Labs provides us with more combinations to test, so we can keep adding platforms and devices to our network. That's been a very seamless experience. Let's say there's an iOS or a private device we need. Sauce Labs has helped get all those set up when needed."
"Easy to integrate with the other platform for tracking purposes."
"Sauce Lab analytics helped us to get detailed knowledge on test cases execution and logs."
"Sauce Labs is optimized for automation and integration with the major CI/CD platforms and developer tools. We have an integration with App Center that we're working on. They have a storage API that lets us retrieve APK and IPA, iOS and Android builds off the phone, so that we can continue testing with CI/CD. They integrate with Jenkins, and Jenkins is the main CI/CD."
"Sauce Labs helps us identify the root causes of bugs. The solution offers a lot of flexibility by providing the latest iOS and Android emulator versions, and even the Appium updates when it comes out in the market."
"It provides zero maintenance browser instances."
"Testing across multiple devices and environments is now possible to do quickly and effectively."
 

Cons

"A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites."
"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."
"I have had quite a few issues trying to use a virtual machine to test our application on."
"The "Getting Started" documentation for Selenium testing could be improved."
"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."
"The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default."
"It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish."
"Sometimes the testing is slow."
"The ability to install profiles on iOS real mobile devices should be included."
"User account management needs an overhauls, allowing for user groups rather than just a hierarchy structure."
"It should provide more examples of script code."
"The Jenkins Sauce OnDemand plugin could have more options available to tap into more of the custom capabilities Sauce Labs actually supports."
"I may not know what should be improved on the platform, but I think it could offer a greater variety of testing solutions. I know there might be competing solutions that cover more things I'm unaware of, and it could expand a bit more. We've done a lot of automated testing scenarios, and that's all the rage these days, so I think Sauce Labs could look at potential ways to improve and cover other scenarios."
"Start execution time as each time a set of tests start, it will launch a new VM so it takes a bit of time."
"The only drawback is the speed, it will be good if we have a server in Asia too. It will be great if we can improve speed while initialization and execution."
"The ability to configure the memory and CPU for the test machines should be included."
 

Pricing and Cost Advice

"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"CrossBrowserTesting offered the best value for its price."
"SmartBear offers bundles of products that work together."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"We pay for a specific number of VMs."
"It could be less like pay-per-use with a lower rate."
"We did initially go with Sauce Labs because of the pricing and integration."
"The pricing is reasonable due to the amount of diversity that they provide. However, I feel they might be more flexible to bargain based on their relationship with our organization."
"It is an expensive tool."
"With respect to pricing, they did a bundled discount because we went with Sauce Labs for both mobile and browser. They were very competitive on pricing and provided a bundle discount for us as a larger customer."
"We have an enterprise account; it has worked great for our needs."
"The pricing is definitely on the higher end, and there are other options that are more cost-effective."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
9%
Educational Organization
9%
Performing Arts
9%
Financial Services Firm
13%
Computer Software Company
10%
Comms Service Provider
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise26
Large Enterprise73
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Sauce Labs?
It has significantly enhanced our testing accuracy by approximately 50%.
What needs improvement with Sauce Labs?
Sauce Labs can include new technologies like generative AI, which can reduce the human effort in writing test cases. For example, in my current project, we reduced the time it took to complete user...
What is your primary use case for Sauce Labs?
I work as an automation engineer using Selenium WebDriver with Java, and API automation using Rest Assured with Java. I have also worked with Docker integration on AWS. Additionally, I have experie...
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Find out what your peers are saying about CrossBrowserTesting vs. Sauce Labs and other solutions. Updated: January 2026.
882,479 professionals have used our research since 2012.