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CrossBrowserTesting vs Sauce Labs comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
27th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Sauce Labs
Ranking in Functional Testing Tools
11th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
113
Ranking in other categories
Test Automation Tools (17th)
 

Mindshare comparison

As of May 2026, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.5%, up from 0.8% compared to the previous year. The mindshare of Sauce Labs is 4.7%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
Sauce Labs4.7%
CrossBrowserTesting1.5%
Other93.8%
Functional Testing Tools
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
AnupKumar4 - PeerSpot reviewer
Senior QA Automation Engineer at Xoriant
Offers good stability and robust but lacks generative AI capabilities
Technical support is equally very important. If you talk about anything deployed to production, and the project is live, customers are using that, and they might face some issues, some functional issues. That's when support people play a role in identifying the fix or the incident. Based on that, we create an incident based on the customer defect or whatever. Once the incident gets raised, the support will play a role in working on that particular incident. If it's a code-based incident, administration, or integration issue, support people play a big role in resolving those issues before reaching the exact developers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Record and Replay is the most used functionality for us, as we can record the test cases and play them on multiple combinations of platforms."
"Video recording of the script running in a cloud server."
"Overall, the product does what we need and does it well."
"We no longer need to have a full QA team, testing is more quickly and reliably reproduced, and scheduled daily tests assist in catching any bugs which fall through the cracks and make it to the production environment."
"This solution helps lower the overhead cost associated with buying multiple devices."
"I have found CrossBrowserTesting to be scalable."
"It has increased the speed of our regression testing."
"When developing new pages that have questionable functionality or coding, we will often use CBT to test it in a browser. CBT works with our testing environment and development site."
"It's awesome. Its multifold increased our test efficiency."
"No need to purchase more real devices."
"The most critical thing is that this software aligns with our Agile and DevOps way of doing things. It integrates with kickoff scripts through DevOps."
"It improved our organisation by reducing escaped bugs."
"From an infrastructure support perspective, the number of VMs, browsers installations and versions that we would be maintaining without Sauce Labs would be a lot. This includes not only the infrastructure costs, but also the maintenance costs and people's time. The labor cost associated with maintaining all of that would be considerably high. In terms of efficiency, having concurrent VMs with various browser combinations available has allowed us to run multiple executions by all our teams."
"The custom capabilities that can be provided to Sauce Labs VMs during automated testing sessions are a valuable option for experimental or niche testing."
"A cross browser test platform is really important for a web designer, Sauce Lab providing a really fast, functional and with good quality service."
"Allows us to do JIRA Cloud and BambooHR Integration."
 

Cons

"There should be more detailed training on CrossBrowserTesting."
"I had some problems with the local connection, but there is someone that can help us always on customer support chat."
"I have had quite a few issues trying to use a virtual machine to test our application on."
"Sometimes, some of their instances fail, particularly in older versions of browsers."
"I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same."
"Sometimes the testing is slow."
"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."
"I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same."
"Unable to segregate reports for tests that are currently being developed, and might not be returning useful results."
"The main interface, although clean, is sometimes very slow to load on slower connections and selecting a machine and waiting for it to boot up the environment takes a lot longer than other products I have used."
"We encountered minor issues with stability from time to time but Sauce Labs continues to make improvements."
"Progress towards reducing application testing time can be made."
"As a web product QA team, we sometimes need to spot check some new child site on multiple browsers and OS(es). It was a little time consuming for us since we need to click on each of the browser/OS combinations and start a new session to test. Every sprint, with new features and child pages being added, we mostly need to do the same steps over and over again."
"For mobile testing, Sauce Labs platform is great for functional tests, but the option to run tests on real physical devices is missing right now, so it’s impossible to run performance stress tests which is also very important to test mobile apps."
"I may not know what should be improved on the platform, but I think it could offer a greater variety of testing solutions. I know there might be competing solutions that cover more things I'm unaware of, and it could expand a bit more. We've done a lot of automated testing scenarios, and that's all the rage these days, so I think Sauce Labs could look at potential ways to improve and cover other scenarios."
"Sauce Labs needs to be improved in the different platforms for farm testing, like iOS and Android farm testing and farm testing web browsers.​"
 

Pricing and Cost Advice

"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"CrossBrowserTesting offered the best value for its price."
"SmartBear offers bundles of products that work together."
"We pay for a specific number of VMs."
"The pricing is definitely on the higher end, and there are other options that are more cost-effective."
"Trial the product and see if it suits your needs."
"​Now that we have an enterprise license, we no longer have to worry about minutes each month!​"
"It could be less like pay-per-use with a lower rate."
"It is an expensive tool."
"The number of concurrent VMs that Sauce Labs provides depends on your purchase license level."
"Cost-wise, it's decent. If you have to get the base version out of it, it's the best solution to go with. As compared to other cloud service providers, the pricing of Sauce Labs is decent."
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Computer Software Company
10%
Construction Company
9%
Transportation Company
7%
Financial Services Firm
13%
Comms Service Provider
7%
Computer Software Company
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise26
Large Enterprise73
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Sauce Labs?
Sauce Labs can include new technologies like generative AI, which can reduce the human effort in writing test cases. For example, in my current project, we reduced the time it took to complete user...
What is your primary use case for Sauce Labs?
I work as an automation engineer using Selenium WebDriver with Java, and API automation using Rest Assured with Java. I have also worked with Docker integration on AWS. Additionally, I have experie...
What advice do you have for others considering Sauce Labs?
I would recommend it. Generally, if you already have Selenium as a free tool, I suggest sticking with that. However, if you're primarily focused on desktop-based applications, then UFT becomes nece...
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Find out what your peers are saying about CrossBrowserTesting vs. Sauce Labs and other solutions. Updated: April 2026.
893,438 professionals have used our research since 2012.