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CrossBrowserTesting vs Sauce Labs comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
27th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Sauce Labs
Ranking in Functional Testing Tools
11th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
113
Ranking in other categories
Test Automation Tools (17th)
 

Mindshare comparison

As of May 2026, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.5%, up from 0.8% compared to the previous year. The mindshare of Sauce Labs is 4.7%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
Sauce Labs4.7%
CrossBrowserTesting1.5%
Other93.8%
Functional Testing Tools
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
AnupKumar4 - PeerSpot reviewer
Senior QA Automation Engineer at Xoriant
Offers good stability and robust but lacks generative AI capabilities
Technical support is equally very important. If you talk about anything deployed to production, and the project is live, customers are using that, and they might face some issues, some functional issues. That's when support people play a role in identifying the fix or the incident. Based on that, we create an incident based on the customer defect or whatever. Once the incident gets raised, the support will play a role in working on that particular incident. If it's a code-based incident, administration, or integration issue, support people play a big role in resolving those issues before reaching the exact developers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, this solution has proved useful to our organization, and with future improvements and the hopeful addition of devices, it will continue to be a tool we use daily."
"It has increased the speed of our regression testing."
"CrossBrowserTesting allows us to test our site with real-world devices in real-world scenarios and find what we're missing."
"Each new session started with the live testing feature allows for a cleared browser and new experience to be able to not only see these attributes on the page clearly but also pass clean data."
"Record and Replay is the most used functionality for us, as we can record the test cases and play them on multiple combinations of platforms."
"I can run a page through the screenshot tool, then send a URL with the results to my team."
"Video recording of the script running in a cloud server."
"Our site's conversion from a static to an adaptive flexible layout was a major goal for our web site, and CrossBrowserTesting was an invaluable tool for trying out that new code."
"Sauce Labs reduces the testing time and covers all the possible scenarios that could come up, so we don't have to worry about any scenario that we might not have missed testing manually."
"The insights section provides a great overall state of the automation suite and can identify trends relatively quickly."
"It runs on the cloud, so you don't have physical setups to run all of this."
"The most valuable feature is the cross-browser feature, it has many android and iOS devices both simulators and real devices. It's easy to integrate. I also like video recording too."
"They offer a large number of devices and browser/operating system combinations for real device tests"
"Sauce Labs helps us identify the root causes of bugs. The solution offers a lot of flexibility by providing the latest iOS and Android emulator versions, and even the Appium updates when it comes out in the market."
"While we are still in the early testing phase, from what I have seen so far, I can say the solution is quite stable."
"This service allowed me to get tests running within an hour of signing up!"
 

Cons

"I have had quite a few issues trying to use a virtual machine to test our application on."
"There should be more detailed training on CrossBrowserTesting."
"I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same."
"The speed to connect to mobile devices needs improvement, and sometimes the connection fails."
"I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same."
"This solution would benefit from faster testing and support for more devices."
"This solution would benefit from faster testing and support for more devices."
"It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish."
"Sauce Labs has room for improvement with its price point."
"One of the challenging areas for us is the reporting and the matrix. It should be based on roles, but right now it is only available for the admin role."
"The connectivity needs improvement."
"The session duration is too short; it's only about 3 hours long."
"Some of the new features could be improved, for example, the playback on simulators."
"We encountered minor issues with stability from time to time but Sauce Labs continues to make improvements."
"Internet connectivity to real devices has been a challenge."
"Finding ways to debug our flakier tests is an ongoing pain for us (we've fought with our own tests' flakiness across all different providers, often e.g. due to some test steps using implicit rather than explicit waits)."
 

Pricing and Cost Advice

"SmartBear offers bundles of products that work together."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"CrossBrowserTesting offered the best value for its price."
"It could be less like pay-per-use with a lower rate."
"Go ahead please. Try it at a smaller scale."
"When you reach the Enterprise licensing tier, base level being with 10 concurrent test sessions, pricing is essentially per-unit-of-concurrency thereafter with a relatively linear increase and not much benefit for "bulk"."
"Cost-wise, it's decent. If you have to get the base version out of it, it's the best solution to go with. As compared to other cloud service providers, the pricing of Sauce Labs is decent."
"It is an expensive tool."
"With respect to pricing, they did a bundled discount because we went with Sauce Labs for both mobile and browser. They were very competitive on pricing and provided a bundle discount for us as a larger customer."
"Trial the product and see if it suits your needs."
"Compared with other services, Sauce Labs is a bit expensive."
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Computer Software Company
10%
Construction Company
9%
Transportation Company
7%
Financial Services Firm
13%
Comms Service Provider
7%
Computer Software Company
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise26
Large Enterprise73
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Sauce Labs?
It has significantly enhanced our testing accuracy by approximately 50%.
What needs improvement with Sauce Labs?
Sauce Labs can include new technologies like generative AI, which can reduce the human effort in writing test cases. For example, in my current project, we reduced the time it took to complete user...
What is your primary use case for Sauce Labs?
I work as an automation engineer using Selenium WebDriver with Java, and API automation using Rest Assured with Java. I have also worked with Docker integration on AWS. Additionally, I have experie...
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Find out what your peers are saying about CrossBrowserTesting vs. Sauce Labs and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.