CrossBrowserTesting vs Eggplant Test comparison

The compared SmartBear and Keysight Technologies solutions aren't in the same category. SmartBear is ranked #28 in FT , and holds a 0.8% mindshare in the category. Keysight Technologies is ranked #12 in TAt , with an average rating of 7.7, and holds a 3.8% mindshare. Additionally, 100% of SmartBear users are willing to recommend the solution, compared to 85% of Keysight Technologies users who would recommend it.

CrossBrowserTesting

Read 19 CrossBrowserTesting reviews

589 Views
449 Comparison Views

100% willing to recommend

Eggplant Test

Read 18 Eggplant Test reviews

2,718 Views
1,530 Comparison Views

85% willing to recommend

CrossBrowserTesting

Eggplant Test

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between CrossBrowserTesting and Eggplant Test based on real PeerSpot user reviews.

Find out in this report how the two Functional Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed CrossBrowserTesting vs. Eggplant Test Report (Updated: April 2025).

Buyer's Guide

CrossBrowserTesting vs. Eggplant Test

April 2025

Download the complete report

Helped 850,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CrossBrowserTesting

Average Rating

9.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Functional Testing Tools (28th)

Eggplant Test

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Test Management Tools (9th), Digital Experience Monitoring (DEM) (12th), Test Automation Tools (12th)

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. CrossBrowserTesting is designed for Functional Testing Tools and holds a mindshare of 0.8%, down 1.1% compared to last year.
Eggplant Test, on the other hand, focuses on Test Automation Tools, holds 3.8% mindshare, up 3.2% since last year.

Functional Testing Tools

Test Automation Tools

Featured Reviews

Michael Hutchison

Web Specialist at Mayo Clinic

Static screenshots are the feature most often used, because they are a simple method of detecting problems

The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default. Every time, I have to select the full screen, then restart its captures, which seems a waste of time and energy. This is, admittedly, a minor complaint.

Read full review

Tayyaba Noreen

Student at SHEFFIELD HALLAM UNIVERSITY

Empowers effective test automation with comprehensive platform coverage and scalability

There was no free trial in it. So, I studied it through a page that tells how it works. It will be good if a free trial is provided for users. Moreover, I would like to give some feedback on the installation process. There are other tools that are much easier to install and get started with. Eggplant could improve its installation process.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It was the perfect solution that saved us time and money to perform web viewing tests on real devices, which allowed our team to correct multiple failures in devices."

"The features that I find most useful and the ones that I use the most are local site testing, device and browser testing, and screenshots."

"Video recording of the script running in a cloud server."

"It has increased the speed of our regression testing."

"CrossBrowserTesting allows us to test our site with real-world devices in real-world scenarios and find what we're missing."

"SmartBear has excellent, informative webinars, so keep an eye out for those."

"Each new session started with the live testing feature allows for a cleared browser and new experience to be able to not only see these attributes on the page clearly but also pass clean data."

"I have found CrossBrowserTesting to be scalable."

More CrossBrowserTesting pros

"The most valuable features of Eggplant Digital Automation Intelligence are bug hunting and OCR technology."

"The solution is based on a Windows model, where adding users is just a few clicks. It is easy to manage users and add them."

"We did see a massive return on investment from using Eggplant."

"The most valuable features would be the image recognition and the OCR."

"GUI testing is the strength of the tool. The tool works as expected, and the support response from eggPlant, as a company, has been quick and substantial."

"The features that we like the most are the developer interface and the ability to quickly develop and deploy tests."

"The main feature of Eggplant Test is that it can do fully automated web testing and app testing."

"The most valuable feature is the ability to create code from a flow chart, and then run the code through it."

More Eggplant Test pros

Cons

"A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites."

"We had some issues with the onboarding process and the cloud conductivity could improve."

"Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing."

"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."

"Sometimes, some of their instances fail, particularly in older versions of browsers."

"I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same."

"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."

"I have had quite a few issues trying to use a virtual machine to test our application on."

More CrossBrowserTesting cons

"We found that we had issues regarding the VPN setup, which is one of the reasons that we did not purchase this solution."

"If one area could be improved, it would be some of their documentation. In particular, some of their online help and user support documentation is a little bit out of date and could be revised and updated on a more frequent basis. Other than that, I haven't really found any issues or problems."

"They need to update the Linux. I think it's kind of an outdated Java Swing application."

"In terms of additional features, it would be helpful to have one package for all testing. You have the manager, the AI, then you have functional, and about 10 different packages for installing."

"The language is too specific; it is just for Eggplant."

"The IDE could be even more full-featured. Because I was a developer, I was very spoiled by either Visual Studio Code or Visual Studio for shortcuts. For example, I was able to say "ctor" and hit Tab and it would create a template of a constructor for me... It would be great, when I want to create a new function, if there were shortcut commands like those that helped create all of the functions, or if there were shortcut features to do any of the complex plans."

"Since there are very few customers in the Indian region, there is no training available, and it's challenging to find skilled talent."

"Its performance and stability could be better."

More Eggplant Test cons

Pricing and Cost Advice

"It is worth the pricing as the product is supported on multiple platforms and browsers."

"CrossBrowserTesting offered the best value for its price."

"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."

"SmartBear offers bundles of products that work together."

"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."

"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."

"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."

"Eggplant Test is a very expensive solution."

"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."

"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."

"It probably has a yearly license."

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Top Industries

By visitors reading reviews

Computer Software Company

27%

Financial Services Firm

20%

Government

Real Estate/Law Firm

Financial Services Firm

14%

Manufacturing Company

13%

Healthcare Company

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Ask a question

Earn 20 points

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?

Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...

See all answers

What do you like most about Eggplant Manager?

The solution is a stable one.

See all answers

What is your experience regarding pricing and costs for Eggplant Manager?

The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.

See all answers

Comparisons

BrowserStack vs CrossBrowserTesting

Compared 69% of the time

Sauce Labs vs CrossBrowserTesting

Compared 16% of the time

Tricentis Tosca vs CrossBrowserTesting

Compared 14% of the time

More CrossBrowserTesting Competitors

Tricentis Tosca vs Eggplant Test

Compared 22% of the time

Selenium HQ vs Eggplant Test

Compared 16% of the time

UiPath Test Cloud vs Eggplant Test

Compared 11% of the time

SmartBear TestComplete vs Eggplant Test

Compared 10% of the time

Ranorex Studio vs Eggplant Test

Compared 8% of the time

More Eggplant Test Competitors

Product Reports

Buyer's Guide

CrossBrowserTesting

April 2025

Download CrossBrowserTesting product report

Buyer's Guide

Eggplant Test

April 2025

Download Eggplant Test product report

Also Known As

No data available

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights

Overview

CrossBrowserTesting is a cloud testing platform that gives instant access to 1500+ different real desktop and mobile browsers for testers, developers, and designers.

Native debugging tools make manual testing easy to inspect and correct HTML, CSS, and JavaScript errors on any browser.
Take automated screenshots across multiple browsers at once, then compare side-by-side against historical test runs.

SmartBear

Across every industry, digital transformation is top of mind. New methods of developing software are driving fast change, and test teams are feeling the pressure. Increasing demand to release faster while maintaining the highest levels of quality is making the testing process more complex and harder to scale.

With AI-powered testing, Eggplant’s test and automation intelligence delivers the coverage you need to optimize the user experience, speed up release cycles, and improve your quality assurance process. Discover a fast, secure, and easy-to-use solution that tests any kind of software on any platform or device.

Keysight Technologies

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia

FUJIFILM Group, NEC Personal Computers

Buyer's Guide

CrossBrowserTesting vs. Eggplant Test

April 2025

Free Report: CrossBrowserTesting vs. Eggplant Test

Find out what your peers are saying about CrossBrowserTesting vs. Eggplant Test and other solutions. Updated: April 2025.

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