CrossBrowserTesting vs Eggplant Test comparison

The compared SmartBear and Keysight Technologies solutions aren't in the same category. SmartBear is ranked #26 in FT , and holds a 1.6% mindshare in the category. Keysight Technologies is ranked #12 in TAt , with an average rating of 7.3, and holds a 4.3% mindshare. Additionally, 100% of SmartBear users are willing to recommend the solution, compared to 80% of Keysight Technologies users who would recommend it.

CrossBrowserTesting

Read 19 CrossBrowserTesting reviews

1,008 Views
877 Comparison Views

100% willing to recommend

Eggplant Test

Read 19 Eggplant Test reviews

3,848 Views
2,617 Comparison Views

80% willing to recommend

CrossBrowserTesting

Eggplant Test

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between CrossBrowserTesting and Eggplant Test based on real PeerSpot user reviews.

Find out in this report how the two Functional Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed CrossBrowserTesting vs. Eggplant Test Report (Updated: March 2026).

Buyer's Guide

CrossBrowserTesting vs. Eggplant Test

March 2026

Download the complete report

Helped 885,311 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CrossBrowserTesting

Average Rating

9.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Functional Testing Tools (26th)

Eggplant Test

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Test Management Tools (9th), Digital Experience Monitoring (DEM) (12th), Test Automation Tools (12th)

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. CrossBrowserTesting is designed for Functional Testing Tools and holds a mindshare of 1.6%, up 0.7% compared to last year.
Eggplant Test, on the other hand, focuses on Test Automation Tools, holds 4.3% mindshare, up 3.7% since last year.

Functional Testing Tools Mindshare Distribution
Product	Mindshare (%)
CrossBrowserTesting	1.6%
Tricentis Tosca	12.0%
BrowserStack	6.8%
Other	79.6%

Functional Testing Tools

Test Automation Tools Mindshare Distribution
Product	Mindshare (%)
Eggplant Test	4.3%
Tricentis Tosca	13.4%
OpenText Functional Testing	6.5%
Other	75.8%

Test Automation Tools

Featured Reviews

CharlesNetshivhera

Senior DevOps Engineer at a financial services firm with 10,001+ employees

Knowledgeable support, scalable, and stable

We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…

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Mirza Hussain

Engineer at a manufacturing company with 10,001+ employees

Has required frequent manual adjustments due to screen resolution but supports simple automation with minimal effort

I would prefer more UFT because it has VB scripting capabilities. While Eggplant Test also has this feature, it's not very user-friendly. I prefer the features of UFT compared to Eggplant Test. When needing to do quick automation, I would prefer Eggplant Test, but otherwise, I would always choose UFT. It depends on the complexity of the tasks. For big problems and complex automation tasks, I would prefer UFT because it has more flexibility and is more effective. With Eggplant Test, if you have very low complexity automation, such as simple click sequences and validation, then it would be preferable; with more complexity, I would not recommend Eggplant Test.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Selenium Grid allows testing multiple platforms to insure functionality for most users."

"Overall, the product does what we need and does it well."

"CBT has made it easier to troubleshoot issues across devices when we do not have actual access to those specific devices."

"Aside from speeding up our processes, it also allowed us to tie in our automated test scenarios and integrate our reporting tools to make the entire process efficient and hassle free."

"CrossBrowserTesting helps a lot with the responsive testing in different mobiles and browsers and has good tools for our testing like taking videos and screenshots."

"Due to serious testing needs across platforms and devices, we found CrossBrowserTesting a useful tool as it has the capability for functional testing, UI testing, automated testing just on few clicks."

"It was the perfect solution that saved us time and money to perform web viewing tests on real devices, which allowed our team to correct multiple failures in devices."

"With screenshots, I can quickly verify a page looks universally good in minutes."

More CrossBrowserTesting pros

"The best feature of Eggplant Test is that it's very easy to use; you just capture those pictures of the objects in your application and it's easy to automate."

"The solution is based on a Windows model, where adding users is just a few clicks. It is easy to manage users and add them."

"We are able to now automate tests, which so far have been manual."

"The features that we like the most are the developer interface and the ability to quickly develop and deploy tests."

"It provides very strong cross-platform support."

"This solution has helped our organization because we can create test cases faster as compared to using Selenium, there are no language dependencies and people are not required to be trained for two to five months."

"The most valuable features would be the image recognition and the OCR."

"Everything is happening on the layout or display that is used by the user. Eggplant prompts processes, like 'click here,' or 'look for this image.' Eggplant makes it possible for QA people and BAs, working in the actual display, to check if the software is providing the right images, the right text, and the right results. They don't have to go inside the code or to the TCP/IP layer. Everything is happening at the highest level."

More Eggplant Test pros

Cons

"Sometimes the testing is slow."

"It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish."

"I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same."

"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."

"We had some issues with the onboarding process and the cloud conductivity could improve."

"Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing."

"The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default."

"I have had quite a few issues trying to use a virtual machine to test our application on."

More CrossBrowserTesting cons

"The IDE could be even more full-featured. Because I was a developer, I was very spoiled by either Visual Studio Code or Visual Studio for shortcuts. For example, I was able to say "ctor" and hit Tab and it would create a template of a constructor for me... It would be great, when I want to create a new function, if there were shortcut commands like those that helped create all of the functions, or if there were shortcut features to do any of the complex plans."

"In terms of additional features, it would be helpful to have one package for all testing. You have the manager, the AI, then you have functional, and about 10 different packages for installing."

"The solution would crash from time to time."

"The biggest issue I had was the crashing. You could be in the middle of setting up and writing up a nice little script and then it would crash."

"Eggplant Digital Automation Intelligence could improve by lowering the price."

"It has low productivity."

"The execution times are a little slower, and the two-system architecture that we currently follow could be better replaced with a one-system architecture."

"The reporting function is a bit shallow. The solution does not offer very comprehensive reporting in terms of your test results."

More Eggplant Test cons

Pricing and Cost Advice

"SmartBear offers bundles of products that work together."

"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."

"It is worth the pricing as the product is supported on multiple platforms and browsers."

"CrossBrowserTesting offered the best value for its price."

"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."

"Eggplant Test is a very expensive solution."

"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."

"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."

"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."

"It probably has a yearly license."

"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Construction Company

Transportation Company

Performing Arts

Manufacturing Company

15%

Financial Services Firm

10%

Computer Software Company

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	14

Questions from the Community

Ask a question

Earn 20 points

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?

Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...

See all answers

What is your experience regarding pricing and costs for Eggplant Manager?

The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.

See all answers

What needs improvement with Eggplant Manager?

See all answers

Comparisons

BrowserStack vs CrossBrowserTesting

Compared 18% of the time

Sauce Labs vs CrossBrowserTesting

Compared 12% of the time

OpenText Functional Testing vs CrossBrowserTesting

Compared 8% of the time

Zeenyx AscentialTest vs CrossBrowserTesting

Compared 6% of the time

Selenium HQ vs CrossBrowserTesting

Compared 4% of the time

More CrossBrowserTesting Competitors

SmartBear TestComplete vs Eggplant Test

Compared 18% of the time

Tricentis Tosca vs Eggplant Test

Compared 17% of the time

Qt Squish vs Eggplant Test

Compared 6% of the time

Ranorex Studio vs Eggplant Test

Compared 4% of the time

Selenium HQ vs Eggplant Test

Compared 4% of the time

More Eggplant Test Competitors

Product Reports

Buyer's Guide

CrossBrowserTesting

March 2026

Download CrossBrowserTesting product report

Buyer's Guide

Eggplant Test

March 2026

Download Eggplant Test product report

Also Known As

No data available

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights

Overview

CrossBrowserTesting is a cloud testing platform that gives instant access to 1500+ different real desktop and mobile browsers for testers, developers, and designers.

Native debugging tools make manual testing easy to inspect and correct HTML, CSS, and JavaScript errors on any browser.
Take automated screenshots across multiple browsers at once, then compare side-by-side against historical test runs.

SmartBear

Across every industry, digital transformation is top of mind. New methods of developing software are driving fast change, and test teams are feeling the pressure. Increasing demand to release faster while maintaining the highest levels of quality is making the testing process more complex and harder to scale.

With AI-powered testing, Eggplant’s test and automation intelligence delivers the coverage you need to optimize the user experience, speed up release cycles, and improve your quality assurance process. Discover a fast, secure, and easy-to-use solution that tests any kind of software on any platform or device.

Keysight Technologies

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia

FUJIFILM Group, NEC Personal Computers

Buyer's Guide

CrossBrowserTesting vs. Eggplant Test

March 2026

Free Report: CrossBrowserTesting vs. Eggplant Test

Find out what your peers are saying about CrossBrowserTesting vs. Eggplant Test and other solutions. Updated: March 2026.

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