CrossBrowserTesting vs Eggplant Test comparison

The compared SmartBear and Keysight Technologies solutions aren't in the same category. SmartBear is ranked #28 in FT , and holds a 0.8% mindshare in the category. Keysight Technologies is ranked #13 in TAt , with an average rating of 8.0, and holds a 3.7% mindshare. Additionally, 100% of SmartBear users are willing to recommend the solution, compared to 85% of Keysight Technologies users who would recommend it.

CrossBrowserTesting

Read 19 CrossBrowserTesting reviews

529 Views
305 Comparison Views

100% willing to recommend

Eggplant Test

Read 18 Eggplant Test reviews

2,528 Views
604 Comparison Views

85% willing to recommend

CrossBrowserTesting

Eggplant Test

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between CrossBrowserTesting and Eggplant Test based on real PeerSpot user reviews.

Find out in this report how the two Functional Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed CrossBrowserTesting vs. Eggplant Test Report (Updated: June 2025).

Buyer's Guide

CrossBrowserTesting vs. Eggplant Test

June 2025

Download the complete report

Helped 859,129 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CrossBrowserTesting

Average Rating

9.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Functional Testing Tools (28th)

Eggplant Test

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Test Management Tools (8th), Digital Experience Monitoring (DEM) (12th), Test Automation Tools (13th)

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. CrossBrowserTesting is designed for Functional Testing Tools and holds a mindshare of 0.8%, down 1.0% compared to last year.
Eggplant Test, on the other hand, focuses on Test Automation Tools, holds 3.7% mindshare, up 3.2% since last year.

Functional Testing Tools

Test Automation Tools

Featured Reviews

CharlesNetshivhera

Senior DevOps Engineer at a financial services firm with 10,001+ employees

Knowledgeable support, scalable, and stable

We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…

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Tayyaba Noreen

Student at SHEFFIELD HALLAM UNIVERSITY

Empowers effective test automation with comprehensive platform coverage and scalability

There was no free trial in it. So, I studied it through a page that tells how it works. It will be good if a free trial is provided for users. Moreover, I would like to give some feedback on the installation process. There are other tools that are much easier to install and get started with. Eggplant could improve its installation process.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I can run a page through the screenshot tool, then send a URL with the results to my team."

"I have found CrossBrowserTesting to be scalable."

"It has increased the speed of our regression testing."

"I must acknowledge that the customer support has been A++ when I have run into problems."

"The ability to replay sessions is valuable for tracking down issues."

"The features that I find most useful and the ones that I use the most are local site testing, device and browser testing, and screenshots."

"It was the perfect solution that saved us time and money to perform web viewing tests on real devices, which allowed our team to correct multiple failures in devices."

"The support team is top-notch. I have a great relationship with them. They are extremely honest and responsive."

More CrossBrowserTesting pros

"It provides very strong cross-platform support."

"The biggest advantage has been the ability to improve the quality significantly."

"We did see a massive return on investment from using Eggplant."

"We are able to now automate tests, which so far have been manual."

"The most valuable feature is the ability to create code from a flow chart, and then run the code through it."

"Eggplant Test is valuable due to its OCR technology, which is independent of underlying technologies and can identify applications based on labels such as 'username' and 'password'."

"The solution is a stable one."

"Good text reading ability."

More Eggplant Test pros

Cons

"We had some issues with the onboarding process and the cloud conductivity could improve."

"The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default."

"I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same."

"It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish."

"A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites."

"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."

"The "Getting Started" documentation for Selenium testing could be improved."

"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."

More CrossBrowserTesting cons

"If one area could be improved, it would be some of their documentation. In particular, some of their online help and user support documentation is a little bit out of date and could be revised and updated on a more frequent basis. Other than that, I haven't really found any issues or problems."

"Eggplant Test should emphasize on improving its offering in non-Windows environments."

"They need to update the Linux. I think it's kind of an outdated Java Swing application."

"Its performance and stability could be better."

"It has low productivity."

"A step forward would be to have event support, because it is more or less linear at the moment."

"The execution times are a little slower, and the two-system architecture that we currently follow could be better replaced with a one-system architecture."

"The IDE could be even more full-featured. Because I was a developer, I was very spoiled by either Visual Studio Code or Visual Studio for shortcuts. For example, I was able to say "ctor" and hit Tab and it would create a template of a constructor for me... It would be great, when I want to create a new function, if there were shortcut commands like those that helped create all of the functions, or if there were shortcut features to do any of the complex plans."

More Eggplant Test cons

Pricing and Cost Advice

"CrossBrowserTesting offered the best value for its price."

"It is worth the pricing as the product is supported on multiple platforms and browsers."

"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."

"SmartBear offers bundles of products that work together."

"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."

"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."

"It probably has a yearly license."

"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."

"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."

"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."

"Eggplant Test is a very expensive solution."

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Top Industries

By visitors reading reviews

Computer Software Company

22%

Financial Services Firm

15%

Real Estate/Law Firm

Government

Financial Services Firm

14%

Manufacturing Company

14%

Computer Software Company

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Ask a question

Earn 20 points

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?

Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...

See all answers

What do you like most about Eggplant Manager?

The solution is a stable one.

See all answers

What is your experience regarding pricing and costs for Eggplant Manager?

The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.

See all answers

Comparisons

BrowserStack vs CrossBrowserTesting

Compared 71% of the time

Sauce Labs vs CrossBrowserTesting

Compared 17% of the time

Bitbar vs CrossBrowserTesting

Compared 12% of the time

More CrossBrowserTesting Competitors

Tricentis Tosca vs Eggplant Test

Compared 21% of the time

Selenium HQ vs Eggplant Test

Compared 13% of the time

Qt Squish vs Eggplant Test

Compared 10% of the time

SmartBear TestComplete vs Eggplant Test

Compared 9% of the time

UiPath Test Cloud vs Eggplant Test

Compared 9% of the time

More Eggplant Test Competitors

Product Reports

Buyer's Guide

CrossBrowserTesting

June 2025

Download CrossBrowserTesting product report

Buyer's Guide

Eggplant Test

June 2025

Download Eggplant Test product report

Also Known As

No data available

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights

Overview

CrossBrowserTesting is a cloud testing platform that gives instant access to 1500+ different real desktop and mobile browsers for testers, developers, and designers.

Native debugging tools make manual testing easy to inspect and correct HTML, CSS, and JavaScript errors on any browser.
Take automated screenshots across multiple browsers at once, then compare side-by-side against historical test runs.

SmartBear

Across every industry, digital transformation is top of mind. New methods of developing software are driving fast change, and test teams are feeling the pressure. Increasing demand to release faster while maintaining the highest levels of quality is making the testing process more complex and harder to scale.

With AI-powered testing, Eggplant’s test and automation intelligence delivers the coverage you need to optimize the user experience, speed up release cycles, and improve your quality assurance process. Discover a fast, secure, and easy-to-use solution that tests any kind of software on any platform or device.

Keysight Technologies

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia

FUJIFILM Group, NEC Personal Computers

Buyer's Guide

CrossBrowserTesting vs. Eggplant Test

June 2025

Free Report: CrossBrowserTesting vs. Eggplant Test

Find out what your peers are saying about CrossBrowserTesting vs. Eggplant Test and other solutions. Updated: June 2025.

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859,129 professionals have used our research since 2012.

See our CrossBrowserTesting vs. Eggplant Test report.

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