CrossBrowserTesting vs Eggplant Test comparison

The compared SmartBear and Keysight Technologies solutions aren't in the same category. SmartBear is ranked #28 in FT , and holds a 1.0% mindshare in the category. Keysight Technologies is ranked #12 in TAt , with an average rating of 7.3, and holds a 4.0% mindshare. Additionally, 100% of SmartBear users are willing to recommend the solution, compared to 80% of Keysight Technologies users who would recommend it.

CrossBrowserTesting

Read 19 CrossBrowserTesting reviews

550 Views
495 Comparison Views

100% willing to recommend

Eggplant Test

Read 19 Eggplant Test reviews

3,466 Views
2,253 Comparison Views

80% willing to recommend

CrossBrowserTesting

Eggplant Test

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between CrossBrowserTesting and Eggplant Test based on real PeerSpot user reviews.

Find out in this report how the two Functional Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed CrossBrowserTesting vs. Eggplant Test Report (Updated: September 2025).

Buyer's Guide

CrossBrowserTesting vs. Eggplant Test

September 2025

Download the complete report

Helped 868,759 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CrossBrowserTesting

Average Rating

9.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Functional Testing Tools (28th)

Eggplant Test

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Test Management Tools (9th), Digital Experience Monitoring (DEM) (13th), Test Automation Tools (12th)

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. CrossBrowserTesting is designed for Functional Testing Tools and holds a mindshare of 1.0%, up 0.8% compared to last year.
Eggplant Test, on the other hand, focuses on Test Automation Tools, holds 4.0% mindshare, up 3.5% since last year.

Functional Testing Tools Market Share Distribution
Product	Market Share (%)
CrossBrowserTesting	1.0%
Tricentis Tosca	18.4%
BrowserStack	10.0%
Other	70.6%

Functional Testing Tools

Test Automation Tools Market Share Distribution
Product	Market Share (%)
Eggplant Test	4.0%
Tricentis Tosca	20.4%
OpenText Functional Testing	8.7%
Other	66.9%

Test Automation Tools

Featured Reviews

CharlesNetshivhera

Senior DevOps Engineer at a financial services firm with 10,001+ employees

Knowledgeable support, scalable, and stable

We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…

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Mirza Hussain

Engineer at a manufacturing company with 10,001+ employees

Has required frequent manual adjustments due to screen resolution but supports simple automation with minimal effort

I would prefer more UFT because it has VB scripting capabilities. While Eggplant Test also has this feature, it's not very user-friendly. I prefer the features of UFT compared to Eggplant Test. When needing to do quick automation, I would prefer Eggplant Test, but otherwise, I would always choose UFT. It depends on the complexity of the tasks. For big problems and complex automation tasks, I would prefer UFT because it has more flexibility and is more effective. With Eggplant Test, if you have very low complexity automation, such as simple click sequences and validation, then it would be preferable; with more complexity, I would not recommend Eggplant Test.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I must acknowledge that the customer support has been A++ when I have run into problems."

"When developing new pages that have questionable functionality or coding, we will often use CBT to test it in a browser. CBT works with our testing environment and development site."

"It was the perfect solution that saved us time and money to perform web viewing tests on real devices, which allowed our team to correct multiple failures in devices."

"The extensive range of products available to simulate is something I have come to appreciate as it has resulted in an ability to broaden the scope of our tests."

"Selenium Grid allows testing multiple platforms to insure functionality for most users."

"CBT has made it easier to troubleshoot issues across devices when we do not have actual access to those specific devices. I even opt for CBT sometimes when we do have access to the device just because it is easier."

"CrossBrowserTesting allows us to test our site with real-world devices in real-world scenarios and find what we're missing."

"The CrossBrowserTesting Selenium API and live test features have greatly improved our team's ability to quickly and effectively perform QA."

More CrossBrowserTesting pros

"It is easy to set up."

"Its scalability is good. It is useful for desktop applications, and it also uses OCR and does image recognition."

"GUI testing is the strength of the tool. The tool works as expected, and the support response from eggPlant, as a company, has been quick and substantial."

"Everything is happening on the layout or display that is used by the user. Eggplant prompts processes, like 'click here,' or 'look for this image.' Eggplant makes it possible for QA people and BAs, working in the actual display, to check if the software is providing the right images, the right text, and the right results. They don't have to go inside the code or to the TCP/IP layer. Everything is happening at the highest level."

"The most valuable feature is the ability to create code from a flow chart, and then run the code through it."

"We are able to now automate tests, which so far have been manual."

"It provides very strong cross-platform support."

"The solution is a stable one."

More Eggplant Test pros

Cons

"Elements of 'real' mobile/tablet testing could be sped up."

"Sometimes, some of their instances fail, particularly in older versions of browsers."

"I have had quite a few issues trying to use a virtual machine to test our application on."

"The "Getting Started" documentation for Selenium testing could be improved."

"It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish."

"There should be more detailed training on CrossBrowserTesting."

"Sometimes the testing is slow."

"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."

More CrossBrowserTesting cons

"We found that we had issues regarding the VPN setup, which is one of the reasons that we did not purchase this solution."

"A step forward would be to have event support, because it is more or less linear at the moment."

"The reporting function is a bit shallow. The solution does not offer very comprehensive reporting in terms of your test results. The reporting time and the logs are very high level as well. These areas need improvement."

"If one area could be improved, it would be some of their documentation. In particular, some of their online help and user support documentation is a little bit out of date and could be revised and updated on a more frequent basis. Other than that, I haven't really found any issues or problems."

"Since there are very few customers in the Indian region, there is no training available, and it's challenging to find skilled talent."

"I would like to see standardized actions already built into Eggplant. For example, "wait eight seconds". That way, I wouldn't need to create it as an action. Right now, I have to program that wait and describe it as an action so that everybody knows it is an action that waits eight seconds... That way, somebody who is not familiar with programming processes like "if-else", or "for", or "while", would be able, from the first moment, and without programming, to put some easy-to-use, standardized, actions in place."

"Eggplant Test is not a stable solution at all in my experience."

"It has low productivity."

More Eggplant Test cons

Pricing and Cost Advice

"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."

"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."

"It is worth the pricing as the product is supported on multiple platforms and browsers."

"SmartBear offers bundles of products that work together."

"CrossBrowserTesting offered the best value for its price."

"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."

"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."

"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."

"It probably has a yearly license."

"Eggplant Test is a very expensive solution."

"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

14%

Financial Services Firm

12%

Computer Software Company

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	14

Questions from the Community

Ask a question

Earn 20 points

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?

Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...

See all answers

What is your experience regarding pricing and costs for Eggplant Manager?

The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.

See all answers

What needs improvement with Eggplant Manager?

The execution times are a little slower, and the two-system architecture that we currently follow could be better replaced with a one-system architecture.

See all answers

Comparisons

BrowserStack vs CrossBrowserTesting

Compared 73% of the time

Sauce Labs vs CrossBrowserTesting

Compared 13% of the time

More CrossBrowserTesting Competitors

Tricentis Tosca vs Eggplant Test

Compared 18% of the time

Qt Squish vs Eggplant Test

Compared 13% of the time

Selenium HQ vs Eggplant Test

Compared 12% of the time

SmartBear TestComplete vs Eggplant Test

Compared 11% of the time

SmartBear TestComplete Mobile vs Eggplant Test

Compared 2% of the time

More Eggplant Test Competitors

Product Reports

Buyer's Guide

CrossBrowserTesting

September 2025

Download CrossBrowserTesting product report

Buyer's Guide

Eggplant Test

September 2025

Download Eggplant Test product report

Also Known As

No data available

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights

Overview

CrossBrowserTesting is a cloud testing platform that gives instant access to 1500+ different real desktop and mobile browsers for testers, developers, and designers.

Native debugging tools make manual testing easy to inspect and correct HTML, CSS, and JavaScript errors on any browser.
Take automated screenshots across multiple browsers at once, then compare side-by-side against historical test runs.

SmartBear

Across every industry, digital transformation is top of mind. New methods of developing software are driving fast change, and test teams are feeling the pressure. Increasing demand to release faster while maintaining the highest levels of quality is making the testing process more complex and harder to scale.

With AI-powered testing, Eggplant’s test and automation intelligence delivers the coverage you need to optimize the user experience, speed up release cycles, and improve your quality assurance process. Discover a fast, secure, and easy-to-use solution that tests any kind of software on any platform or device.

Keysight Technologies

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia

FUJIFILM Group, NEC Personal Computers

Buyer's Guide

CrossBrowserTesting vs. Eggplant Test

September 2025

Free Report: CrossBrowserTesting vs. Eggplant Test

Find out what your peers are saying about CrossBrowserTesting vs. Eggplant Test and other solutions. Updated: September 2025.

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