No more typing reviews! Try our Samantha, our new voice AI agent.

CrossBrowserTesting vs Eggplant Test comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
Functional Testing Tools (27th)
Eggplant Test
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
19
Ranking in other categories
Test Management Tools (9th), Digital Experience Monitoring (DEM) (14th), Test Automation Tools (13th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. CrossBrowserTesting is designed for Functional Testing Tools and holds a mindshare of 1.5%, up 0.8% compared to last year.
Eggplant Test, on the other hand, focuses on Test Automation Tools, holds 3.8% mindshare, up 3.8% since last year.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
CrossBrowserTesting1.5%
Tricentis Tosca10.1%
OpenText Functional Testing6.8%
Other81.6%
Functional Testing Tools
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
Eggplant Test3.8%
Tricentis Tosca11.4%
OpenText Functional Testing6.8%
Other78.0%
Test Automation Tools
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
Mirza Hussain - PeerSpot reviewer
Engineer at a manufacturing company with 10,001+ employees
Has required frequent manual adjustments due to screen resolution but supports simple automation with minimal effort
I would prefer more UFT because it has VB scripting capabilities. While Eggplant Test also has this feature, it's not very user-friendly. I prefer the features of UFT compared to Eggplant Test. When needing to do quick automation, I would prefer Eggplant Test, but otherwise, I would always choose UFT. It depends on the complexity of the tasks. For big problems and complex automation tasks, I would prefer UFT because it has more flexibility and is more effective. With Eggplant Test, if you have very low complexity automation, such as simple click sequences and validation, then it would be preferable; with more complexity, I would not recommend Eggplant Test.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has increased the speed of our regression testing."
"We no longer need to have a full QA team, testing is more quickly and reliably reproduced, and scheduled daily tests assist in catching any bugs which fall through the cracks and make it to the production environment."
"Aside from speeding up our processes, it also allowed us to tie in our automated test scenarios and integrate our reporting tools to make the entire process efficient and hassle free."
"I have found CrossBrowserTesting to be scalable."
"It has increased the speed of our regression testing."
"CBT has made it easier to troubleshoot issues across devices when we do not have actual access to those specific devices."
"SmartBear has excellent, informative webinars, so keep an eye out for those."
"It helps to speed up the process to test the product in different devices and browsers, making it easy to troubleshoot some issues."
"It has definitely improved the quality of our software."
"The most valuable feature is the ability to create code from a flow chart, and then run the code through it."
"DAI's newest release allows us to test via scripts rather than models, because we have done 95 percent of our development in functional, not through modeling. I am really happy that then we can use the controller to run scripts rather than having to translate things to models. There are lots of options."
"I love a good portion of this solution, the stand outs for me are the ability to read texts, and being able to automate anything you wish to do."
"Its scalability is good; it is useful for desktop applications, and it also uses OCR and does image recognition."
"These days I use only Eggplant since it is very easy to use, especially in the function test, and in the UI test, and it's better than other tools."
"The biggest advantage has been the ability to improve the quality significantly."
"Eggplant Test is valuable due to its OCR technology, which is independent of underlying technologies and can identify applications based on labels such as 'username' and 'password'."
 

Cons

"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."
"We had some issues with the onboarding process and the cloud conductivity could improve."
"The "Getting Started" documentation for Selenium testing could be improved."
"Sometimes, some of their instances fail, particularly in older versions of browsers."
"Automated testing could be improved."
"I had some problems with the local connection, but there is someone that can help us always on customer support chat."
"I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same."
"The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default."
"The IDE could be even more full-featured. Because I was a developer, I was very spoiled by either Visual Studio Code or Visual Studio for shortcuts. For example, I was able to say "ctor" and hit Tab and it would create a template of a constructor for me... It would be great, when I want to create a new function, if there were shortcut commands like those that helped create all of the functions, or if there were shortcut features to do any of the complex plans."
"It has low productivity."
"The IDE could be even more full-featured."
"Eggplant Test should emphasize on improving its offering in non-Windows environments."
"Eggplant Test is not a stable solution at all in my experience."
"The solution is very heavy, so sometimes my laptop, when I use it, stops and I have to link with it again."
"The reporting function is a bit shallow. The solution does not offer very comprehensive reporting in terms of your test results."
"The biggest issue I had was the crashing. You could be in the middle of setting up and writing up a nice little script and then it would crash."
 

Pricing and Cost Advice

"CrossBrowserTesting offered the best value for its price."
"SmartBear offers bundles of products that work together."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."
"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."
"It probably has a yearly license."
"Eggplant Test is a very expensive solution."
"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."
"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."
report
Use our free recommendation engine to learn which Functional Testing Tools solutions are best for your needs.
894,738 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
10%
Computer Software Company
10%
Construction Company
9%
Transportation Company
7%
Manufacturing Company
15%
Financial Services Firm
11%
Healthcare Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise14
 

Questions from the Community

Ask a question
Earn 20 points
How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?
Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...
What is your experience regarding pricing and costs for Eggplant Manager?
The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.
What needs improvement with Eggplant Manager?
I would prefer more UFT because it has VB scripting capabilities. While Eggplant Test also has this feature, it's not very user-friendly. I prefer the features of UFT compared to Eggplant Test. Whe...
 

Also Known As

No data available
Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
FUJIFILM Group, NEC Personal Computers
Find out what your peers are saying about CrossBrowserTesting vs. Eggplant Test and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.