BrowserStack vs CrossBrowserTesting comparison

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BrowserStack Logo
8,712 views|6,797 comparisons
100% willing to recommend
SmartBear Logo
1,326 views|987 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BrowserStack and CrossBrowserTesting based on real PeerSpot user reviews.

Find out what your peers are saying about Tricentis, OpenText, Perforce and others in Functional Testing Tools.
To learn more, read our detailed Functional Testing Tools Report (Updated: April 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a scalable solution.""The main core concept behind this product is, it takes the overhead of maintaining all of your devices or particular computers. It continuously adds the latest devices that are coming into the market.""It just added some flexibility. There was nothing that improved our coding standards, etc. because all of our UIs were functional before we tried it.""The setup was quite simple. The website easily explains how to set it up and if you want to integrate it with BMP tools there are online simple step tutorials.""Maintenance of the solution is easy.""I like that it offers full device capability.""The most valuable features are the variety of tools available.""I have found that BrowserStack is stable."

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"CrossBrowserTesting allows us to test our site with real-world devices in real-world scenarios and find what we're missing.""The support team is top-notch. I have a great relationship with them. They are extremely honest and responsive.""With screenshots, I can quickly verify a page looks universally good in minutes.""I can run a page through the screenshot tool, then send a URL with the results to my team.""The extensive range of products available to simulate is something I have come to appreciate as it has resulted in an ability to broaden the scope of our tests.""This solution helps lower the overhead cost associated with buying multiple devices.""I have found CrossBrowserTesting to be scalable.""At the moment, all our deploys depend on results of automation. If the tests are failing, then we know that something is wrong at the early stages of development."

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Cons
"Sometimes BrowserStack is really slow and devices are not loading. it is really annoying and that's why we bought several newer devices because sometimes it's affecting us a lot.""Adding better integration with frameworks, particularly testing frameworks like Robot, would be of more value to customers and make their jobs easier.""I haven't seen AI in BrowserStack, making it in an area where improvements are required in the product.""The solution is slow.""Occasionally, there are disruptions in the connection which can interfere with our testing processes, especially when testing on phones.""If you are inactive for 30 minutes, the solution will close.""I would like for there to be more integration with BrowserStack and other platforms.""We had some execution issues."

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"We had some issues with the onboarding process and the cloud conductivity could improve.""The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default.""A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS.""Elements of 'real' mobile/tablet testing could be sped up.""Sometimes the testing is slow.""I have had quite a few issues trying to use a virtual machine to test our application on.""There should be more detailed training on CrossBrowserTesting.""It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish."

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Pricing and Cost Advice
  • "This solution costs less than competing products."
  • "The price is fine."
  • "There are different licenses available that can be customized. You can select the features that you want only to use which can be a cost-benefit."
  • "BrowserStack could have a better price, but good things have a price."
  • "The price of BrowserStack is high."
  • "Compared to other solutions, BrowserStack is one of the cheapest."
  • "My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses."
  • "As for pricing, I can't provide a clear evaluation as I'm not directly involved in those discussions."
  • More BrowserStack Pricing and Cost Advice →

  • "The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
  • "A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
  • "CrossBrowserTesting offered the best value for its price."
  • "It is worth the pricing as the product is supported on multiple platforms and browsers."
  • "SmartBear offers bundles of products that work together."
  • More CrossBrowserTesting Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:With respect to pricing, they are a bit expensive. I would rate the licensing model a six out of ten, where one is expensive, and ten is cheap. So, the price could be a bit decreased.
    Top Answer:The issue with the product stems from the fact that when we try to do a single or multiple login on multiple browsers for simulation in scenarios where users use Chrome, Mozilla, and Edge, all… more »
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    Ranking
    5th
    Views
    8,712
    Comparisons
    6,797
    Reviews
    12
    Average Words per Review
    353
    Rating
    7.9
    27th
    Views
    1,326
    Comparisons
    987
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Learn More
    Overview
    BrowserStack is a cloud-based cross-browser testing tool that enables developers to test their websites across various browserson different operating systems and mobile devices, without requiring users to install virtual machines, devices or emulators.

    CrossBrowserTesting is a cloud testing platform that gives instant access to 1500+ different real desktop and mobile browsers for testers, developers, and designers.

    • Native debugging tools make manual testing easy to inspect and correct HTML, CSS, and JavaScript errors on any browser.
    • Take automated screenshots across multiple browsers at once, then compare side-by-side against historical test runs.
    Sample Customers
    Microsoft, RBS, jQuery, Expedia, Citrix, AIG
    St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
    Top Industries
    REVIEWERS
    Computer Software Company55%
    Financial Services Firm18%
    Manufacturing Company9%
    Marketing Services Firm9%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm14%
    Manufacturing Company7%
    Retailer7%
    REVIEWERS
    Financial Services Firm21%
    Healthcare Company14%
    Computer Software Company14%
    University7%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm14%
    Government10%
    Healthcare Company7%
    Company Size
    REVIEWERS
    Small Business30%
    Midsize Enterprise26%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise67%
    REVIEWERS
    Small Business35%
    Midsize Enterprise22%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise16%
    Large Enterprise61%
    Buyer's Guide
    Functional Testing Tools
    April 2024
    Find out what your peers are saying about Tricentis, OpenText, Perforce and others in Functional Testing Tools. Updated: April 2024.
    768,415 professionals have used our research since 2012.

    BrowserStack is ranked 5th in Functional Testing Tools with 25 reviews while CrossBrowserTesting is ranked 27th in Functional Testing Tools. BrowserStack is rated 8.0, while CrossBrowserTesting is rated 9.0. The top reviewer of BrowserStack writes "Good in the area of automation and offers a high test coverage to users". On the other hand, the top reviewer of CrossBrowserTesting writes "Static screenshots are the feature most often used, because they are a simple method of detecting problems". BrowserStack is most compared with LambdaTest, Sauce Labs, Perfecto, Bitbar and Tricentis Tosca, whereas CrossBrowserTesting is most compared with Bitbar, Tricentis Tosca, LambdaTest, Sauce Labs and Automai AppVerify.

    See our list of best Functional Testing Tools vendors.

    We monitor all Functional Testing Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.