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BrowserStack vs CrossBrowserTesting comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BrowserStack
Ranking in Functional Testing Tools
4th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
33
Ranking in other categories
AI-Augmented Software-Testing Tools (1st)
CrossBrowserTesting
Ranking in Functional Testing Tools
28th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Functional Testing Tools category, the mindshare of BrowserStack is 3.3%, down from 10.6% compared to the previous year. The mindshare of CrossBrowserTesting is 1.4%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
BrowserStack3.3%
CrossBrowserTesting1.4%
Other95.3%
Functional Testing Tools
 

Featured Reviews

RM
Managing Technical Consultant at a tech vendor with 10,001+ employees
Cross-platform testing has accelerated releases and now needs smarter AI-driven test creation
The best features that BrowserStack offers include the ability to run manual and automated tests on real devices. We can create bugs, integrate it with other platforms like Jira or Azure, and use self-healing scripts with Selenium. We also have the test runs for different versions or with different frameworks, not just Selenium but with Playwright as well. Additionally, there are real-time dashboards and notifications sent when tests fail or when we need screenshots or recordings of test executions, and we can easily integrate this into our pipelines. BrowserStack has positively impacted my organization by providing an out-of-the-box solution for whole test executions across different projects for our automobile customers. We have worked on around twenty to thirty projects, and the need for a stable, customizable single test execution platform that supports different platforms has been met. It has helped manage the entire quality assurance of the product efficiently. The measurable improvements due to BrowserStack include a significant efficiency gain, allowing the whole team to collaborate on testing and communicate faster. Also, the easier integration with project management tools has been beneficial. The documentation of findings has improved, which helps us share insights with different project stakeholders.
CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"BrowserStack has positively impacted my organization by saving money that would be spent on buying new devices."
"Testing across devices and browsers without maintaining that inventory is invaluable."
"The most valuable feature is the variety the solution offers around the different types of devices, especially mobile devices."
"The device farm is one of the positive impacts we have seen from using BrowserStack."
"The solution has many benefits, we are not worried about maintaining devices locally in our organization."
"The product support for different OS and mobile devices is awesome."
"The product guides and resources are extensive and very helpful."
"It is a scalable solution."
"It helps to speed up the process to test the product in different devices and browsers, making it easy to troubleshoot some issues."
"I have found CrossBrowserTesting to be scalable."
"The support team is top-notch. I have a great relationship with them. They are extremely honest and responsive."
"CrossBrowserTesting improved my organization because it eliminates the need for a physical device with a tester to cover our used browsers."
"It was the perfect solution that saved us time and money to perform web viewing tests on real devices, which allowed our team to correct multiple failures in devices."
"CBT has made it easier to troubleshoot issues across devices when we do not have actual access to those specific devices. I even opt for CBT sometimes when we do have access to the device just because it is easier."
"Selenium Grid allows testing multiple platforms to insure functionality for most users."
"When I started to work on testing automation, I was very excited about how easy it is to run tests on different browsers. It was just a matter of configuration."
 

Cons

"It is difficult to use for someone who has little to no experience."
"I would like to see clearer visibility."
"BrowserStack should work on its Internet connectivity although issues only occur occasionally."
"We had some execution issues."
"BrowserStack sometimes works well and other times it is very slow."
"I would like application performance improvement to be better as, for me, it looked a bit slow."
"I didn't appreciate much about the stability; there have been times that BrowserStack was really, really slow, and that's why I am looking into a different tool."
"BrowserStack operates at a slow pace, it could improve by making it faster."
"The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default."
"A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites."
"There should be more detailed training on CrossBrowserTesting."
"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."
"Automated testing could be improved."
"I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same."
"Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing."
"This solution would benefit from faster testing and support for more devices."
 

Pricing and Cost Advice

"My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses."
"BrowserStack could have a better price, but good things have a price."
"Compared to other solutions, BrowserStack is one of the cheapest."
"As for pricing, I can't provide a clear evaluation as I'm not directly involved in those discussions."
"This solution costs less than competing products."
"The price is fine."
"The price of BrowserStack is high."
"There are different licenses available that can be customized. You can select the features that you want only to use which can be a cost-benefit."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"CrossBrowserTesting offered the best value for its price."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"SmartBear offers bundles of products that work together."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Outsourcing Company
6%
Comms Service Provider
6%
Construction Company
16%
Financial Services Firm
10%
Comms Service Provider
9%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise13
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
 

Questions from the Community

What needs improvement with BrowserStack?
Improvements for BrowserStack could include better usability when working under a private network or a VPN, since it can be challenging to access restricted URLs. There are times when running an au...
What is your primary use case for BrowserStack?
In the start of my career, I performed functional testing on mobile devices and web applications, and I used BrowserStack for testing web applications and mobile applications for one year. My main ...
Ask a question
Earn 20 points
 

Overview

 

Sample Customers

Microsoft, RBS, jQuery, Expedia, Citrix, AIG
St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Find out what your peers are saying about BrowserStack vs. CrossBrowserTesting and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.