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ControlUp vs LiveNX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ControlUp
Ranking in IT Infrastructure Monitoring
21st
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
13
Ranking in other categories
Digital Experience Monitoring (DEM) (5th)
LiveNX
Ranking in IT Infrastructure Monitoring
40th
Average Rating
7.2
Reviews Sentiment
5.8
Number of Reviews
10
Ranking in other categories
Network Monitoring Software (34th)
 

Mindshare comparison

As of March 2026, in the IT Infrastructure Monitoring category, the mindshare of ControlUp is 0.8%, down from 0.9% compared to the previous year. The mindshare of LiveNX is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
ControlUp0.8%
LiveNX0.9%
Other98.3%
IT Infrastructure Monitoring
 

Featured Reviews

Jean-CharlesMoriaud - PeerSpot reviewer
Senior IT Engineer Citrix at EDR Media LLC
Automation capabilities and proactive monitoring have improved infrastructure reliability and reduced troubleshooting time
ControlUp has a lot of automation in it. It detects problems and failures very well. It's not only monitoring, but it's also detecting, and it could even fix problems with a lot of automation that you can put in place to fix problems automatically before you even detect them. That's one of the strong points of ControlUp. All the automations, and there's a large customer-written automation. You can pick up those automations and use them on your environment, and it helps a lot. This is very good. It's not third-party, but it's external routines and automations that you can download from their website and implement on your side. That's one of the strong points of ControlUp. ControlUp, the way we implemented it, and the goal of ControlUp, is to be proactive instead of starting to work on a problem when it already happens. There are a lot of counters and monitors you can implement that will help you detect problems before they happen.
Ashwani Bansal - PeerSpot reviewer
Senior Solution Consultant at Orange
Network management and diagnostics improved through effective monitoring and reporting capabilities
The solution is handy. I have not used that particular feature. Maintenance is required for the system. If you want to use something on the endpoints or end-user devices, then using LiveAction LiveNX in place of other tools would be quite beneficial. The solution impacts operational costs and resources. On a scale of 1-10, I rate LiveAction LiveNX a nine.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has a great career time monitoring tool."
"This product's most valuable feature is that it allows you to consume many resources from a centralized tool."
"ControlUp has improved our organization by giving us full visibility into our systems, so we know what's running, where it's running, what it's doing, and the load on the system."
"The high-level view of the estate coupled with powerful administration tools has been great."
"ControlUp has an easy installation process."
"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."
"ControlUp is a very good solution, but when we monitor an environment, it is very difficult."
"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."
"The intention and the idea of the filter is great, but it is far, far away from good and perfect."
"If you're looking for a tool that will solve your problems in a short period of time more effectively, LiveNX is the right tool."
"The product has a very good graphical interface."
"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."
"On a scale of 1-10, I rate LiveAction LiveNX a nine."
"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."
"There are many positive attributes, and it's the best of the best."
"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."
 

Cons

"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp."
"The most common complaint that I have heard, at least within our organization, is about reporting."
"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."
"It can be improved by including script-based scheduling."
"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."
"There is area for improvement, maybe in the reporting. It could use some work in reporting."
"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."
"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."
"Sometimes the solution does not register devices properly and that is a bug."
"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."
"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."
"Maintenance is required for the system."
"The only downside to this software is the price; it's a very pricey solution and very expensive, and it requires a good amount of resources in terms of server memory."
"Improved documentation and more responsive customer support can help in addressing issues faster."
"The tool crashes sometimes when we try to pull reports simultaneously."
"They need to create a more simplified UI."
 

Pricing and Cost Advice

"We are satisfied with the price compared to other solutions."
"Based on my experience, ControlUp is not that expensive."
"Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."
"It's very expensive."
"We use the free version."
"The solution is fairly expensive compared to other products."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Healthcare Company
10%
Computer Software Company
9%
Manufacturing Company
8%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise8
By reviewers
Company SizeCount
Small Business1
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for ControlUp Real-time?
It is expensive. It is very expensive. I was working in a bank, and even in the bank, which was quite healthy, the ControlUp budget was something we had to defend very harshly.
What is your primary use case for ControlUp Real-time?
I was taking care of a Citrix infrastructure, and as ControlUp is the best monitoring tool for those environments, I was also using ControlUp to monitor those environments.
What needs improvement with LiveAction LiveNX?
The solution could be enhanced by implementing custom patterns for each customer.
What is your primary use case for LiveAction LiveNX?
The customers use LiveAction LiveNX for network monitoring and management purposes.
What advice do you have for others considering LiveAction LiveNX?
I work as an integrator with LiveAction LiveNX. Most customers prefer deploying it on premises rather than in the cloud. The advanced diagnostics capabilities, including flow-based surveillance and...
 

Comparisons

 

Also Known As

No data available
LiveNX
 

Overview

 

Sample Customers

B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida
Tampa Electric, Digital First Media, Allscripts, Boxwood Technology
Find out what your peers are saying about ControlUp vs. LiveNX and other solutions. Updated: March 2026.
885,286 professionals have used our research since 2012.