ControlUp vs LiveNX comparison

Why PeerSpot?

ControlUp and BlueCat are both solutions in the IT Infrastructure Monitoring category. ControlUp is ranked #30 with an average rating of 8.3, while BlueCat is ranked #34 with an average rating of 9.0. ControlUp holds a 0.8% mindshare in IM, compared to BlueCat’s 1.0% mindshare. Additionally, 100% of ControlUp users are willing to recommend the solution, compared to 81% of BlueCat users who would recommend it.

ControlUp

Read 13 ControlUp reviews

5,034 Views
3,071 Comparison Views

100% willing to recommend

LiveNX

Read 10 LiveNX reviews

6,097 Views
2,988 Comparison Views

81% willing to recommend

ControlUp

LiveNX

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 1, 2026

LiveNX and ControlUp compete in network and systems management. ControlUp has the upper hand due to its extensive feature set, making it a preferred choice for functionality-focused organizations.

Features: LiveNX provides real-time and historical network visualization, advanced network traffic analytics, and robust performance monitoring, making it ideal for network traffic management. ControlUp offers comprehensive systems management, real-time performance monitoring, and powerful troubleshooting capabilities, suitable for both IT and end-user infrastructures, providing a holistic management solution.

Room for Improvement: LiveNX could benefit from expanding its system management capabilities, enhancing integration with non-Cisco environments, and improving its configurability to match varied customer needs. ControlUp can improve by offering deeper network-specific features, expanding its support beyond systems to include broader network tools, and streamlining its automation features to enhance ease of use.

Ease of Deployment and Customer Service: LiveNX offers a straightforward deployment process with quick setup, supported by efficient customer service, simplifying network environments. ControlUp also provides a simplified deployment experience but is distinguished by superior customer support, offering extensive guidance throughout the deployment process and ensuring a smoother transition for users.

Pricing and ROI: LiveNX offers competitive pricing that results in a favorable return on investment, particularly for network-focused solutions. Although ControlUp is priced higher, it justifies the cost through its extensive feature set and delivers a strong ROI for comprehensive management needs, offering greater long-term value for organizations seeking robust system management capabilities.

To learn more, read our detailed ControlUp vs. LiveNX Report (Updated: September 2026).

Buyer's Guide

ControlUp vs. LiveNX

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ControlUp

Ranking in IT Infrastructure Monitoring

30th

Average Rating

8.6

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (6th)

LiveNX

Ranking in IT Infrastructure Monitoring

34th

Average Rating

7.2

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

Network Monitoring Software (28th)

Mindshare comparison

As of October 2026, in the IT Infrastructure Monitoring category, the mindshare of ControlUp is 0.8%, down from 1.1% compared to the previous year. The mindshare of LiveNX is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
ControlUp	0.8%
LiveNX	1.0%
Other	98.2%

IT Infrastructure Monitoring

Featured Reviews

Jean-CharlesMoriaud

Senior IT Engineer Citrix at EDR Media LLC

Automation capabilities and proactive monitoring have improved infrastructure reliability and reduced troubleshooting time

ControlUp has a lot of automation in it. It detects problems and failures very well. It's not only monitoring, but it's also detecting, and it could even fix problems with a lot of automation that you can put in place to fix problems automatically before you even detect them. That's one of the strong points of ControlUp. All the automations, and there's a large customer-written automation. You can pick up those automations and use them on your environment, and it helps a lot. This is very good. It's not third-party, but it's external routines and automations that you can download from their website and implement on your side. That's one of the strong points of ControlUp. ControlUp, the way we implemented it, and the goal of ControlUp, is to be proactive instead of starting to work on a problem when it already happens. There are a lot of counters and monitors you can implement that will help you detect problems before they happen.

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Ashwani Bansal

Senior Solution Consultant at Orange

Network management and diagnostics improved through effective monitoring and reporting capabilities

The solution is handy. I have not used that particular feature. Maintenance is required for the system. If you want to use something on the endpoints or end-user devices, then using LiveAction LiveNX in place of other tools would be quite beneficial. The solution impacts operational costs and resources. On a scale of 1-10, I rate LiveAction LiveNX a nine.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."

"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."

"The Solve interface has provided us the ability to view our entire estate including physical devices in a single pane of glass, transforming the way we approach the troubleshooting and reporting of our estate."

"When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."

"I would recommend this product because it is straightforward to use and stable."

"The script-based actions have allowed us to extend the core reporting capabilities."

"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."

"ControlUp has improved our organization by giving us full visibility into our systems, so we know what's running, where it's running, what it's doing, and the load on the system."

More ControlUp pros

"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."

"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."

"If you're looking for a tool that will solve your problems in a short period of time more effectively, LiveNX is the right tool."

"Its analytical capability is really good."

"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."

"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."

"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."

"On a scale of 1-10, I rate LiveAction LiveNX a nine."

More LiveNX pros

Cons

"The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections."

"The graphical user interface needs to be improved from version to version."

"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."

"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."

"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."

"It can be improved by including script-based scheduling."

"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."

"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."

More ControlUp cons

"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."

"Sometimes the solution does not register devices properly and that is a bug."

"The customer service and technical support of LiveAction LiveNX are rated at 4 out of 10."

"The only downside to this software is the price."

"It is not as robust as other NPM solutions."

"Improved documentation and more responsive customer support can help in addressing issues faster."

"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."

"My advice to others would be to run away from it. This is a slight exaggeration but this is more because the application is horrible, the stability is horrible, the performance is horrible and the support is horrible."

More LiveNX cons

Pricing and Cost Advice

"We are satisfied with the price compared to other solutions."

"Based on my experience, ControlUp is not that expensive."

"Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."

"We use the free version."

"The solution is fairly expensive compared to other products."

"It's very expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Healthcare Company

10%

Manufacturing Company

Computer Software Company

Outsourcing Company

13%

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	2
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	9

Questions from the Community

What is your experience regarding pricing and costs for ControlUp Real-time?

It is expensive. It is very expensive. I was working in a bank, and even in the bank, which was quite healthy, the ControlUp budget was something we had to defend very harshly.

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What needs improvement with ControlUp Real-time?

I don't see any.

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What is your primary use case for ControlUp Real-time?

I was taking care of a Citrix infrastructure, and as ControlUp is the best monitoring tool for those environments, I was also using ControlUp to monitor those environments.

See all answers

What needs improvement with LiveAction LiveNX?

The solution could be enhanced by implementing custom patterns for each customer.

See all answers

What is your primary use case for LiveAction LiveNX?

The customers use LiveAction LiveNX for network monitoring and management purposes.

See all answers

What advice do you have for others considering LiveAction LiveNX?

I work as an integrator with LiveAction LiveNX. Most customers prefer deploying it on premises rather than in the cloud. The advanced diagnostics capabilities, including flow-based surveillance and...

See all answers

Comparisons

Nexthink vs ControlUp

Compared 12% of the time

eG Enterprise vs ControlUp

Compared 6% of the time

Citrix uberAgent Monitoring vs ControlUp

Compared 6% of the time

Splunk Observability Cloud vs ControlUp

Compared 5% of the time

SysTrack vs ControlUp

Compared 5% of the time

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SolarWinds NPM vs LiveNX

Compared 6% of the time

Nmap vs LiveNX

Compared 5% of the time

ThousandEyes vs LiveNX

Compared 4% of the time

LiveSP vs LiveNX

Compared 4% of the time

Splunk AppDynamics vs LiveNX

Compared 3% of the time

More LiveNX Competitors

Product Reports

Buyer's Guide

ControlUp

October 2026

Download ControlUp product report

Buyer's Guide

LiveNX

September 2026

Download LiveNX product report

Also Known As

No data available

LiveNX

Overview

ControlUp is known for its powerful administration tools, real-time insights, and automation capabilities, enabling efficient VDI and infrastructure management. It integrates seamlessly with solutions like Netscaler, offering historical analytics and endpoint monitoring for proactive issue detection.

ControlUp provides an advanced platform for monitoring Citrix VDIs and user sessions, allowing administrators to perform in-depth infrastructure analysis and troubleshooting. It supports virtualization platforms like VMware and Hyper-V, delivering real-time data capabilities and capacity management. ControlUp also facilitates script-based actions and easy deployment, offering AI-enhanced VDI administration. Users can centralize resources for efficient management, benefiting from granular resource visibility and capacity planning. The tool integrates with Scoutbees for end-to-end analysis and supports historical reporting to detect potential issues before they arise.

What are the key features of ControlUp?

Real-Time Insights: Provides up-to-the-minute data for informed decision-making.
Automation Capabilities: Extensive automation through script-based actions to streamline tasks.
Customizable Interface: Adaptable settings to suit organizational workflows effectively.
End-to-End Analysis: Integration with Netscaler and Scoutbees for comprehensive infrastructure analysis.
AI-Enhanced Administration: Leverages AI for improved VDI management and operation.

What benefits and ROI should users look for in the reviews?

Proactive Issue Detection: Early detection of potential issues to minimize downtime and enhance reliability.
In-Depth Analyses: Detailed insights into infrastructure for better planning and optimization.
Efficient Resource Management: Centralization of resources contributes to operational efficiency and visibility.
Cost-Effective Management: Automating repetitive tasks results in reduced operational costs and improved productivity.
Improved User Experience: Comprehensive monitoring and analytics ensure a smoother digital experience for end-users.

Organizations rely on ControlUp for effective infrastructure monitoring and management across industries. Within the tech sector, it supports Citrix VDI environments and enhances digital experience evaluations. Healthcare providers utilize its real-time monitoring for seamless administration of virtual platforms, ensuring efficient patient data management. In finance, ControlUp aids in secure and responsive virtualization, key for transactional systems and customer interactions.

ControlUp

LiveNX enables real-time network monitoring with a graphical interface, offering detailed reports and advanced integration for comprehensive analysis and efficient network management.

LiveNX provides intuitive tools for real-time issue identification and resolution, leveraging advanced integration with platforms like Cisco SD-WAN to enhance network performance analysis. Through features such as visual analytics and QoS modeling, LiveNX supports capacity management planning and operational efficiency, although it requires improvements in pricing, resource efficiency, and web interface functionality. Users value its insights into traffic patterns, enabling optimization and proactive issue resolution.

What are the key features of LiveNX?

Real-Time Monitoring: Facilitates immediate issue identification.
Graphical Interface: Enhances user experience with detailed visualization.
Integration Capabilities: Supports platforms like Cisco SD-WAN for comprehensive analysis.
Visual Analytics: Provides insights into traffic patterns.
QoS Modeling: Aids in planning and maintaining service quality.
Custom Templates: Offers personalized network management tools.

What benefits should users look for?

Proactive Issue Resolution: Enables early detection and solving of network problems.
Comprehensive Analysis: Assists in understanding and managing network performance.
Operational Efficiency: Enhances overall network management processes.
Traffic Optimization: Improves service quality and network utilization.

Industries use LiveNX to monitor and troubleshoot network performance, manage traffic, and ensure QoS across on-premises and cloud environments. It is particularly valued for its ability to visualize and optimize network traffic, which is crucial for maintaining service quality.

BlueCat

Sample Customers

B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology

Buyer's Guide

ControlUp vs. LiveNX

September 2026

Free Report: ControlUp vs. LiveNX

Find out what your peers are saying about ControlUp vs. LiveNX and other solutions. Updated: September 2026.

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