ControlUp is a digital experience monitoring management platform that makes it possible for IT teams to deliver a work-from-anywhere experience for employees. The solution makes fixing and preventing issues easy, enabling IT teams to make smarter decisions. It also provides monitoring performance, availability, and useful productivity metrics.
The ControlUp platform supports:
- Any digital workstyle
- Physical endpoints
- Virtual desktops
- Apps
- SaaS
- Web apps
- Unified communications tools
ControlUp Features
ControlUp has many valuable key features. Some of the most useful ones include:
- Out-of-the-box device and performance metrics
- Custom metric and device data collection
- Non-intrusive, secure agents with offline mode
- Custom reporting
- Easy-to-use dashboards
- Scalable SaaS infrastructure
- Built-in troubleshooting & remediation actions
- Remote assist
- Custom script actions
- Multiple scripting languages
- Automation and alerting
ControlUp Benefits
There are many benefits to implementing ControlUp. Some of the biggest advantages the solution offers include:
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Wide range of platform options: ControlUp offers multiple platform options including Windows, macOS, Linux, and IGE, independent of device location.
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Powerful analytics: With ControlUp, you can analyze across your entire infrastructure or you can collect detailed individual device performance.
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Optimizes performance: The solution enables you to remediate issues and optimize performance with its support of both manual and automated actions.
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Minimize user downtime: ControlUp helps you catch common issues that lead to workflow interruptions. Self-correcting capabilities and comprehensive early-warning systems address issues before they impact employee productivity.
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Resolve issues faster: The solution enables you to spend less time on support calls and more time driving value via its real-time troubleshooting and remediation solutions.
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Increased visibility of remote environments: Gain real-time visibility across your entire network and find new ways to deliver the best end-user experience possible.
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the ControlUp solution.
A Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit says, “In terms of the public cloud, ControlUp's features make us feel very secure. Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service. ControlUp offers a return-on-investment type of approach that helps us.”
A VP Virtualisation and Citrix Engineer at BlackRock mentions, “Solve is quickly becoming one of the most-used features. Its interface allows us to connect to all 54,000 monitored endpoints in real-time. The script-based actions have allowed us to extend the core reporting capabilities. Combined with the triggers, we have been growing their usage to fix things before they become an issue. Lastly, the controller view allows us to compare the configurations of settings side-by-side which is extremely helpful when tracking down the RCA of an issue.”
A Senior Citrix Remote Access Engineer at Rabobank comments, “The high-level view of the estate coupled with powerful administration tools has been great. We can see real-time performance and trends and can create triggers for common issues with associated scripts that can automate a lot of the previous manual remediation steps.”
