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Catchpoint vs Pulseway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Catchpoint
Ranking in Network Monitoring Software
56th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
14
Ranking in other categories
Application Performance Monitoring (APM) and Observability (37th), Cloud Monitoring Software (31st), Digital Experience Monitoring (DEM) (11th)
Pulseway
Ranking in Network Monitoring Software
48th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
6
Ranking in other categories
Server Monitoring (18th), Remote Monitoring and Management (RMM) (14th)
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.6%, up from 0.4% compared to the previous year. The mindshare of Pulseway is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Pulseway0.6%
Catchpoint0.6%
Other98.8%
Network Monitoring Software
 

Featured Reviews

AnmolRai - PeerSpot reviewer
Technical Consultant Project Lead at a consultancy with 10,001+ employees
Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights
As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.
Pieter Plas - PeerSpot reviewer
Owner at Beerepoot Automatisering B.V.
A solution with a great monitoring system and ability to control access remotely
The initial setup was straightforward. Deployment depends on the size of a customer. We make the customer in the enterprise server, and there is a download per customer for the installation package. We can also roll it out very easily, and when we install it on one or two systems, it explores the network for more systems. We can then fire a deployment package on the other systems. So in one hour, we can do a lot. Most of the time, 90% of the work is very easy, and the last 10% are the business-critical systems from a customer. Also, we manually install important customer systems, like special applications where we like to monitor specific services in the server itself.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution offers three different ways of slicing data to look for abnormalities."
"During business hours, it has worked absolutely fine without any issues."
"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."
"The product's most valuable feature is the ability to identify and troubleshoot network issues."
"Catchpoint has everything you could want in a synthetic tool, and many things that you didn't know you wanted but you are ecstatic to have."
"The drill-down feature of this product was very good, as it allowed us to identify the exact page or area of the site that was causing our customers an issue."
"Catchpoint has a very professional service team, they can help you with the scripting and other functionalities, and they have a dedicated network team, so if you face any issues with the geolocations on the nodes or anything related to the network, there is dedicated support available 24 hours a day, seven days a week."
"The solution offers three different ways of slicing data to look for abnormalities."
"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."
"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."
"They provide a lot of features; it's good and easy software."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"So this solution allows for 24/7 support and is very handy."
"It gives you remote control and has a mobile app."
"Using this platform has allowed us to reach and assist our remotely based clients, regardless of their location provided they have an internet connection."
"The solution has great workflow and server modules."
 

Cons

"The only thing that occasionally bugs me about Catchpoint is some aspects of the UI."
"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."
"Documentation and online indexing are awful but have been improved recently."
"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."
"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
"The old user version was better, it was more user-friendly."
"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."
"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."
"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."
"They have good technical support but it's not excellent."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."
"There are some bugs or glitches."
"The solution does not allow you to make a script for just one customer."
 

Pricing and Cost Advice

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
"The solution's pricing is comparable to the last tool we were using."
"In terms of licensing fees, I believe they were slightly higher."
"The solution's pricing varies based on services and licensing models."
"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Construction Company
10%
Retailer
10%
Comms Service Provider
9%
Construction Company
12%
Computer Software Company
10%
Comms Service Provider
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise13
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Catchpoint?
My experience with pricing, setup cost, and licensing is that the cost was very cost-effective and affordable.
What needs improvement with Catchpoint?
Catchpoint can be improved as it has a complex setup and configuration, and dashboard customization and UX should be improved.
What is your primary use case for Catchpoint?
My main use case for Catchpoint is proactive monitoring of application performance, availability, and user experience. A quick specific example of how I use Catchpoint for monitoring application pe...
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Comparisons

 

Overview

 

Sample Customers

Information Not Available
Dell, Canon, Siemens, Harvard University, Northwestern University
Find out what your peers are saying about Catchpoint vs. Pulseway and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.