Catchpoint vs Pulseway comparison

Catchpoint and Pulseway are both solutions in the Network Monitoring Software category. Catchpoint is ranked #57 with an average rating of 8.0, while Pulseway is ranked #54 with an average rating of 8.0. Catchpoint holds a 0.5% mindshare in NMS, compared to Pulseway’s 0.5% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 100% of Pulseway users who would recommend it.

Catchpoint

Read 18 Catchpoint reviews

2,373 Views
1,044 Comparison Views

100% willing to recommend

Pulseway

Read 6 Pulseway reviews

1,548 Views
913 Comparison Views

100% willing to recommend

Catchpoint

Pulseway

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Executive SummaryUpdated on Oct 10, 2024

Catchpoint and Pulseway are competing products in the realm of IT management solutions. Pulseway seems to have the upper hand due to its focus on mobile accessibility, whereas Catchpoint shines with its detailed monitoring capabilities.

Features: Catchpoint offers in-depth network and application performance monitoring, providing exceptional visibility and diagnostics. It also includes specialized analytics for detailed insights, and customizable dashboards to meet enterprise needs. Pulseway features real-time monitoring and control capabilities accessible via mobile devices, enhancing on-the-go management. The platform supports remote desktop functionality for quick issue resolution and instant notifications to keep IT professionals informed of critical events.

Room for Improvement: Catchpoint could improve user-friendliness to accommodate smaller businesses and reduce complexity in its customization options. It may also benefit from enhanced mobile features and more cost-effective solutions for growing companies. Pulseway might focus on expanding its enterprise-level functionalities, improving capabilities for large-scale deployments, and offering more comprehensive analytics to rival Catchpoint's insights.

Ease of Deployment and Customer Service: Catchpoint's deployment is intricate due to extensive customization, making it ideal for larger enterprises needing tailored solutions. Its support is robust, fitting for enterprise requirements. Pulseway offers a simpler and quicker deployment process, appealing to a broader audience with agile customer service, facilitating a smoother user experience through fast responses.

Pricing and ROI: Catchpoint's setup cost is higher, attributed to its comprehensive analytics and monitoring services, often providing significant long-term ROI for deep insights. Specific pricing figures vary with configuration needs. Pulseway presents a cost-effective solution with faster ROI given its lower initial setup costs, with subscription options starting at $82 per month, making it appealing for businesses seeking immediate, manageable IT solutions without extensive investment.

To learn more, read our detailed Catchpoint vs. Pulseway Report (Updated: March 2026).

Buyer's Guide

Catchpoint vs. Pulseway

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Network Monitoring Software

57th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (40th), Cloud Monitoring Software (31st), Digital Experience Monitoring (DEM) (11th)

Pulseway

Ranking in Network Monitoring Software

54th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Server Monitoring (17th), Remote Monitoring and Management (RMM) (15th)

Mindshare comparison

As of March 2026, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.5%, up from 0.4% compared to the previous year. The mindshare of Pulseway is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Pulseway	0.5%
Catchpoint	0.5%
Other	99.0%

Network Monitoring Software

Featured Reviews

Henry Mike

Senior Network Engineer at AT&T

Monitoring has delivered proactive issue detection and improves user experience across our apps

The best features Catchpoint offers are Catchpoint Synthetics, Catchpoint API test, Catchpoint Dashboard, and Catchpoint UI. I would like to add that Catchpoint UI is very user-friendly and with a basic introduction, anyone can just get started. When we talk about Catchpoint Dashboard, this is our one-stop shop for all our monitors. It has multiple widgets that display various application performance metrics. We use this feature immensely and it is of great value to our business. When it comes to Catchpoint Synthetics, it enables us to create our synthetic monitoring using Catchpoint. Creating the Synthetics monitors is easy and requires basic knowledge of Selenium and JavaScript. It also allows us to run the test from external, which is the backbone, and internal enterprise nodes. Additionally, Catchpoint provides detailed insights of each request that is involved in the application flow, which helps us in addressing the issue at the request level. With the help of Catchpoint, we are able to address issues before our customers. Our triage time has reduced. We are able to reduce outages and unwanted user incidents. We are able to get to the root cause of the issue efficiently post-implementing Catchpoint monitoring.

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Pieter Plas

Owner at Beerepoot Automatisering B.V.

A solution with a great monitoring system and ability to control access remotely

The initial setup was straightforward. Deployment depends on the size of a customer. We make the customer in the enterprise server, and there is a download per customer for the installation package. We can also roll it out very easily, and when we install it on one or two systems, it explores the network for more systems. We can then fire a deployment package on the other systems. So in one hour, we can do a lot. Most of the time, 90% of the work is very easy, and the last 10% are the business-critical systems from a customer. Also, we manually install important customer systems, like special applications where we like to monitor specific services in the server itself.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"They only lose two points for the cost; otherwise, the insights they provide are really good."

"Catchpoint has everything you could want in a synthetic tool, and many things that you didn't know you wanted but you are ecstatic to have."

"Catchpoint has impacted my organization positively by providing a positive return on investment on proactive monitoring capabilities, adaptability, and being seen as a long-term solution regardless of changes made to the monitored environment."

"My advice to others who want to start using Catchpoint is that it's more useful for eCommerce businesses, and if you want to use it, it's a very, very helpful tool because it captures data from end-to-end."

"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."

"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."

"Catchpoint has a very professional service team, they can help you with the scripting and other functionalities, and they have a dedicated network team, so if you face any issues with the geolocations on the nodes or anything related to the network, there is dedicated support available 24 hours a day, seven days a week."

"The drill-down feature of this product was very good, as it allowed us to identify the exact page or area of the site that was causing our customers an issue."

More Catchpoint pros

"It has made life a lot easier for the administrators."

"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."

"The setup is simple."

"Using this platform has allowed us to reach and assist our remotely based clients, regardless of their location provided they have an internet connection."

"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."

"It gives you remote control and has a mobile app."

"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."

"The solution has great workflow and server modules."

More Pulseway pros

Cons

"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."

"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort."

"Catchpoint can be improved by focusing solely on network monitoring."

"Despite Catchpoint being very proactive and user-friendly, I find difficulty with the JavaScript editor."

"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."

"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

More Catchpoint cons

"They have good technical support but it's not excellent."

"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."

"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."

"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."

"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."

"There are some bugs or glitches."

"They have good technical support but it's not excellent."

"The solution does not allow you to make a script for just one customer."

More Pulseway cons

Pricing and Cost Advice

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The solution's pricing varies based on services and licensing models."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"The solution's pricing is comparable to the last tool we were using."

"In terms of licensing fees, I believe they were slightly higher."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

18%

Construction Company

10%

Retailer

10%

Comms Service Provider

Construction Company

13%

Computer Software Company

10%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	12

No data available

Questions from the Community

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

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What is your experience regarding pricing and costs for Catchpoint?

My experience with pricing, setup cost, and licensing is that the cost was very cost-effective and affordable.

See all answers

What needs improvement with Catchpoint?

Catchpoint can be improved as it has a complex setup and configuration, and dashboard customization and UX should be improved.

See all answers

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Product Reports

Buyer's Guide

Catchpoint

March 2026

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Buyer's Guide

Pulseway

March 2026

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Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

Pulseway is a remote monitoring and management (RMM) platform designed to help MSPs and IT teams manage modern IT networks, reduce downtime, and achieve efficiency through automation, while increasing end-user satisfaction.

Pulseway’s intuitive interface provides real-time actionable detailed information on servers, workstations, and network devices. Using Pulseway’s customizable alerts, you can quickly identify problems, communicate with users, and automatically resolve issues with built-in commands and scripts.

Some of Pulseway’s benefits and features include:

Comprehensive monitoring: Pulseway’s remote monitoring feature provides a complete view of your entire network. Gain visibility into operational data for workstations, servers, virtual machines, network devices, and more. If necessary, resolve issues directly from the same interface.

Remote access: Get a real-time view across your network, receive alerts, and remedy problems from anywhere with any mobile device using Pulseway’s full feature mobile app.

Automation: Automate repetitive tasks and design auto-remediation workflows, ensuring that critical patches are automatically applied.

Quick setup: Get your team up and running in minutes with Pulseway’s simplified deployment and auto-discovery engine. See all the IT endpoints and then rapidly mass deploy Pulseway with pre-configured built-in policies and out-of-the-box scripts.

Patch management: Pulseway automates the discovery and application of operating systems and third-party patches to ensure all your applications are kept up to date.

Reporting: Use custom or ready-made templates to create reports on system status and events. Reports can be sent manually or emailed automatically on schedule.

Backup and recovery: Protect your users’ data wherever it is stored and restore it to anywhere. Pulseway Cloud Backup’s intuitive interface enables you to easily schedule and deploy backups, recover data, and check up on backup status from both the Pulseway web application and the Pulseway mobile application. Quickly deploy backup agents.

Vulnerability scanning: Pulseway’s vulnerability scanner is easy to use and alerts for vulnerabilities in real time. With Pulseway’s vulnerability scanner, organizations can easily perform standard vulnerability scans that are regarded as international best practice.

Eliminate data loss: Prevent data loss and downtime from ransomware attacks with built-in detection and safeguards that allow for fast recovery after an attack.

Service ticket management: Pulseway’s complete help desk and ticketing solution allows you to respond quickly and professionally to user issues.

CRM: Get the information and resources you need to focus on your customers and increase opportunities.

Project management: Receive real-time project status with details on resource usage and tasks.

Finance and billing: Automatically create and post invoices imported from timesheets and expense reports.

Time tracking: Log precise information on time and expenses by company, project, tasks, and employees. Automatically record how much time is spent on a ticket for accurate billing.

Integrations: Integrate with leading solutions, including:

Pulseway PSA
ConnectWise Manage
Autotask
Zendesk
Slack
IT Glue
Kasepersky
Bitdefender
WarrantyMaster

Pulseway

Sample Customers

Information Not Available

Dell, Canon, Siemens, Harvard University, Northwestern University

Buyer's Guide

Catchpoint vs. Pulseway

March 2026

Free Report: Catchpoint vs. Pulseway

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