Catchpoint vs Pulseway comparison

Catchpoint and Pulseway are both solutions in the Network Monitoring Software category. Catchpoint is ranked #21 with an average rating of 8.5, while Pulseway is ranked #50 with an average rating of 8.0. Catchpoint holds a 0.6% mindshare in NMS, compared to Pulseway’s 0.6% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 100% of Pulseway users who would recommend it.

Catchpoint

Read 20 Catchpoint reviews

4,526 Views
2,172 Comparison Views

100% willing to recommend

Pulseway

Read 6 Pulseway reviews

3,009 Views
1,866 Comparison Views

100% willing to recommend

Catchpoint

Pulseway

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Executive SummaryUpdated on Oct 10, 2024

Catchpoint and Pulseway are competing products in the realm of IT management solutions. Pulseway seems to have the upper hand due to its focus on mobile accessibility, whereas Catchpoint shines with its detailed monitoring capabilities.

Features: Catchpoint offers in-depth network and application performance monitoring, providing exceptional visibility and diagnostics. It also includes specialized analytics for detailed insights, and customizable dashboards to meet enterprise needs. Pulseway features real-time monitoring and control capabilities accessible via mobile devices, enhancing on-the-go management. The platform supports remote desktop functionality for quick issue resolution and instant notifications to keep IT professionals informed of critical events.

Room for Improvement: Catchpoint could improve user-friendliness to accommodate smaller businesses and reduce complexity in its customization options. It may also benefit from enhanced mobile features and more cost-effective solutions for growing companies. Pulseway might focus on expanding its enterprise-level functionalities, improving capabilities for large-scale deployments, and offering more comprehensive analytics to rival Catchpoint's insights.

Ease of Deployment and Customer Service: Catchpoint's deployment is intricate due to extensive customization, making it ideal for larger enterprises needing tailored solutions. Its support is robust, fitting for enterprise requirements. Pulseway offers a simpler and quicker deployment process, appealing to a broader audience with agile customer service, facilitating a smoother user experience through fast responses.

Pricing and ROI: Catchpoint's setup cost is higher, attributed to its comprehensive analytics and monitoring services, often providing significant long-term ROI for deep insights. Specific pricing figures vary with configuration needs. Pulseway presents a cost-effective solution with faster ROI given its lower initial setup costs, with subscription options starting at $82 per month, making it appealing for businesses seeking immediate, manageable IT solutions without extensive investment.

To learn more, read our detailed Catchpoint vs. Pulseway Report (Updated: June 2026).

Buyer's Guide

Catchpoint vs. Pulseway

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Network Monitoring Software

21st

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (17th), Cloud Monitoring Software (14th), Digital Experience Monitoring (DEM) (6th)

Pulseway

Ranking in Network Monitoring Software

50th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Server Monitoring (18th), Remote Monitoring and Management (RMM) (14th)

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.6%, up from 0.4% compared to the previous year. The mindshare of Pulseway is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Catchpoint	0.6%
Pulseway	0.6%
Other	98.8%

Network Monitoring Software

Featured Reviews

Chethan Premsingh

Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees

Proactive monitoring has reduced downtime and now identifies traffic issues before customers notice

I think Catchpoint can be improved because it is competitively a little costlier. I understand that Catchpoint provides the best solution, but comparatively, if I compare it with Uptrends, New Relic, DataDog, and ThousandEyes, Catchpoint does multiple things, but it comes with a cost. That is one of the areas you can leverage use cases based on customer requirements and come up with a better pricing model. The existing ones are good, but for our use case from Zoom, we were just looking for our endpoints to be monitored every minute, and that cost us a lot compared to the existing tool that we were using. That area is something to look for improvement.

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Pieter Plas

Owner at Beerepoot Automatisering B.V.

A solution with a great monitoring system and ability to control access remotely

The initial setup was straightforward. Deployment depends on the size of a customer. We make the customer in the enterprise server, and there is a download per customer for the installation package. We can also roll it out very easily, and when we install it on one or two systems, it explores the network for more systems. We can then fire a deployment package on the other systems. So in one hour, we can do a lot. Most of the time, 90% of the work is very easy, and the last 10% are the business-critical systems from a customer. Also, we manually install important customer systems, like special applications where we like to monitor specific services in the server itself.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The capacity to identify those issues regionally, nationally, and globally was an unbelievable return on our investment."

"Catchpoint provides a great amount of information."

"Catchpoint has impacted my organization positively by speeding up the process in detecting issues much earlier, even before the business reaches out."

"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."

"The solution offers three different ways of slicing data to look for abnormalities."

"They only lose two points for the cost; otherwise, the insights they provide are really good."

"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."

"Catchpoint is very great software for troubleshooting APIs, websites, availability, and other third-party services such as CDNs, which makes it stand out."

More Catchpoint pros

"The solution has great workflow and server modules."

"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."

"They provide a lot of features; it's good and easy software."

"Using this platform has allowed us to reach and assist our remotely based clients, regardless of their location provided they have an internet connection."

"It gives you remote control and has a mobile app."

"The setup is simple."

"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."

"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."

More Pulseway pros

Cons

"I would love to have RAM monitoring available in Catchpoint, which would be a nice feature for both synthetic and real user monitoring, and it would be an amazing tool that I would love to have, complementing each other."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"Catchpoint can be improved by focusing solely on network monitoring."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature."

"Documentation and online indexing are awful but have been improved recently."

"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."

More Catchpoint cons

"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."

"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."

"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."

"There are some bugs or glitches."

"They have good technical support but it's not excellent."

"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."

"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."

"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."

Pricing and Cost Advice

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"In terms of licensing fees, I believe they were slightly higher."

"The solution's pricing is comparable to the last tool we were using."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The solution's pricing varies based on services and licensing models."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Construction Company

10%

Comms Service Provider

Retailer

Construction Company

11%

Computer Software Company

Comms Service Provider

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	21

No data available

Questions from the Community

What is your experience regarding pricing and costs for Catchpoint?

My experience with pricing, setup costs, and licensing is that you just need to buy the licenses, and the team sends you the license keys, which is pretty easy. I am not sure about cost-effectivene...

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What needs improvement with Catchpoint?

I think Catchpoint should have licensing models for individuals or very small organizations, and there is no auto-tuning for alerts, so auto-tuning features for alerts would be beneficial.

See all answers

What is your primary use case for Catchpoint?

My main use case for Catchpoint is to check website availability in different regions so that we can be aware of any downtimes. A specific example of how I have used Catchpoint to check website ava...

See all answers

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Comparisons

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Compared 8% of the time

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New Relic vs Catchpoint

Compared 6% of the time

Datadog vs Catchpoint

Compared 5% of the time

SolarWinds Pingdom vs Catchpoint

Compared 4% of the time

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Compared 4% of the time

SolarWinds NPM vs Pulseway

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ConnectWise Automate vs Pulseway

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Product Reports

Buyer's Guide

Catchpoint

June 2026

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Buyer's Guide

Pulseway

June 2026

Download Pulseway product report

Overview

Catchpoint is a robust monitoring solution offering synthetic and real user monitoring, network performance analysis, and root cause identification. It enhances response times, reduces downtime, and improves user experience through advanced features and support.

Catchpoint provides comprehensive monitoring capabilities that ensure application availability and improve user experience. By delivering synthetic and real user monitoring, API tracking, and cloud network performance insights, it enables companies to diagnose issues, maintain service reliability, and anticipate problems. Organizations can effectively simulate user actions, monitor endpoints, and obtain actionable insights for diverse applications and websites, supporting seamless digital transactions.

What are the key features of Catchpoint?

Synthetic and Real User Monitoring: Offers comprehensive insights into performance and user interactions.
Root Cause Analysis: Identifies issues quickly to minimize downtime and improve service reliability.
Customizable Dashboards: Provides tailored views for performance metrics and test results.
Alert Notifications: Keeps teams informed of potential issues with timely alerts.
Network Performance Monitoring: Tracks cloud and local network performance for optimal operation.

What benefits and ROI should users expect?

Cost Savings: Optimizes performance to reduce operational costs and enhance ROI.
Improved SLA Management: Helps maintain service level agreements with reduced false alerts.
Enhanced User Experience: Delivers consistent and responsive applications to users.
Operational Efficiency: Automates processes for minimizing manual intervention.

Catchpoint is implemented across industries for proactive performance monitoring, ensuring digital platform reliability and superior user experience. Its tools enable companies to track application availability and network performance, utilizing global coverage to deliver crucial insights for decision-making processes.

Catchpoint

Pulseway is a comprehensive IT management tool offering critical functionalities such as integrated dashboards, automation, and remote support. It supports seamless IT operations across multiple platforms, providing ease in monitoring and management.

Pulseway provides a robust platform for IT teams seeking to efficiently manage their infrastructure. With its capabilities in system monitoring, remote control, and mobile app accessibility, users can effectively oversee endpoint performance and receive timely alerts. It simplifies the management of server workflows, software deployment, and updates, catering to diverse IT environments. Its compatibility with multiple platforms ensures convenience in network monitoring, password updates, and administration access, allowing IT support to function across locations. There's room for improvement, particularly in enhancing remote session performance, graphical interface, and adding features like Remote Desktop Assistance for Mac.

What features does Pulseway offer?

Integrated Dashboard: Centralizes monitoring for better visibility.
Automatic Windows Updates: Ensures systems are up-to-date automatically.
Remote Script Execution: Facilitates task automation remotely.
Advanced Reporting: Provides detailed analysis for informed decision-making.
Mobile App: Offers 24/7 accessibility and support capabilities.

What benefits do Pulseway users experience?

Enhanced IT Efficiency: Streamlines operations and reduces manual tasks.
Cross-Platform Support: Adapts to diverse IT environments and needs.
Improved Remote Support: Facilitates responsive and effective help desk capabilities.
Scalable Management: Supports expanding IT infrastructures seamlessly.

Pulseway is utilized across industries like healthcare, finance, and education, providing essential IT support. It enables organizations to monitor critical systems, ensuring minimal downtime and optimal resource usage. Cybersecurity teams benefit from its deployment for tracking disk space, memory, CPU usage, and installed applications, enhancing overall network security and operational reliability.

Pulseway

Sample Customers

Information Not Available

Dell, Canon, Siemens, Harvard University, Northwestern University

Buyer's Guide

Catchpoint vs. Pulseway

June 2026

Free Report: Catchpoint vs. Pulseway

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