PRTG Network Monitor and Pulseway compete in the network monitoring software category. PRTG seems to have the upper hand with its comprehensive feature set and scalability, while Pulseway appeals through its simplicity and mobile integration.
Features: PRTG Network Monitor is renowned for its scalability, integration capabilities, and robust vendor support, making it suitable for complex infrastructures. It offers a wide range of sensor options for extensive monitoring. Pulseway is distinguished by its flexibility, ease of setup, and mobile alerts, making it ideal for remote management and tech teams needing straightforward implementation.
Room for Improvement: PRTG Network Monitor could enhance its advanced dashboards, templates management, and application monitoring, with a need for deeper customization to better align its interface for high-scale environments. Pulseway could improve its GUI and expand remote capabilities. Users have reported speed issues during remote global endpoint control and suggest improving technical support response times.
Ease of Deployment and Customer Service: Both PRTG Network Monitor and Pulseway adapt to various deployment settings, such as hybrid cloud and on-premises. PRTG supports a straightforward deployment with strong documentation, though its customer service response time may need improvement. Pulseway offers a simpler deployment for smaller setups and generally helpful customer service, although support accessibility during critical hours is sometimes lacking.
Pricing and ROI: PRTG Network Monitor uses a sensor-based pricing model, potentially becoming costly for larger setups but offering flexibility. It includes a feature set that often justifies its cost, despite a higher initial investment. Pulseway offers competitive pricing, significantly less than competitors like Kaseya or SolarWinds, providing substantial value, particularly for small businesses. Both solutions demonstrate ROI through time savings and reduced downtime, though PRTG demands a higher initial investment compared to the typically lower ongoing costs of Pulseway.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
Pulseway is a remote monitoring and management (RMM) platform designed to help MSPs and IT teams manage modern IT networks, reduce downtime, and achieve efficiency through automation, while increasing end-user satisfaction.
Pulseway’s intuitive interface provides real-time actionable detailed information on servers, workstations, and network devices. Using Pulseway’s customizable alerts, you can quickly identify problems, communicate with users, and automatically resolve issues with built-in commands and scripts.
Some of Pulseway’s benefits and features include:
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