Pulseway vs Zabbix comparison

Why PeerSpot?

Pulseway and Zabbix are both solutions in the Network Monitoring Software category. Pulseway is ranked #74, while Zabbix is ranked #1 with an average rating of 9.0. Pulseway holds a 0.7% mindshare in NMS, compared to Zabbix’s 3.7% mindshare. Additionally, 100% of Pulseway users are willing to recommend the solution, compared to 95% of Zabbix users who would recommend it.

Pulseway

Read 6 Pulseway reviews

4,322 Views
2,723 Comparison Views

100% willing to recommend

Zabbix

Read 110 Zabbix reviews

39,735 Views
23,046 Comparison Views

95% willing to recommend

Pulseway

Zabbix

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 6, 2024

Zabbix and Pulseway are both prominent monitoring solutions, each with distinct strengths. Pulseway seems to have the upper hand in remote management scenarios due to its superior mobile device support.

Features: Zabbix offers comprehensive monitoring that covers a wide range of devices and applications, providing detailed insights. It includes strong email alerting, a customizable dashboard, and extensive reporting. Pulseway offers powerful mobile management features, allowing management from mobile devices, real-time alerts, and remote desktop capabilities.

Room for Improvement: Zabbix users often cite the complexity of setup and configuration as needing improvement, along with its steep learning curve. Additionally, the user interface could be more intuitive. Pulseway users mention the need for more advanced analytics, enhanced reporting capabilities, and a more robust scripting feature set.

Ease of Deployment and Customer Service: Zabbix's deployment is often seen as complex and requiring technical expertise, though its customer service is generally well-received. Pulseway is praised for straightforward deployment, especially in small to mid-sized environments, but its customer service receives mixed reviews.

Pricing and ROI: Zabbix is an open-source solution, making it highly cost-effective with a strong ROI. Pulseway's pricing reflects its comprehensive mobile-first features, seen as justifying the cost due to the convenience and flexibility it offers.

To learn more, read our detailed Pulseway vs. Zabbix Report (Updated: November 2026).

Buyer's Guide

Pulseway vs. Zabbix

November 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Pulseway

Ranking in Network Monitoring Software

74th

Ranking in Server Monitoring

28th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (17th)

Zabbix

Ranking in Network Monitoring Software

1st

Ranking in Server Monitoring

1st

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

110

Ranking in other categories

Application Performance Monitoring (APM) and Observability (11th), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (4th)

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of Pulseway is 0.7%, up from 0.3% compared to the previous year. The mindshare of Zabbix is 3.7%, down from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Zabbix	3.7%
Pulseway	0.7%
Other	95.6%

Network Monitoring Software

Featured Reviews

reviewer2132892

Owner at Hogan's Systems Consulting, LLC

Great notifications, a wide variety of features, and excellent monitoring capabilities

It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop. It's nice to be able to do things remotely using my phone; however, in many cases, it would be very helpful to be able to do things from a desktop or laptop computer. This would be especially useful for things like remote access to computers. It's too hard to do much on a Windows computer using a tiny phone screen. Being able to do things from a desktop or laptop computer would be much more productive.

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Priya Jaiswar

Developer at a financial services firm with 501-1,000 employees

Unified monitoring has reduced outages and enables proactive fixes with automated remediation

My favorite best feature is the ability to manage complex hybrid environments from a single dashboard. Zabbix natively supports monitoring everything from Linux servers and Windows servers to network devices and cloud infrastructure. The view I rely on the most on a day-to-day basis is a custom dashboard combining the problem widget and graph widget. The problem widget gives me an immediate filtered snapshot of the active alerts across all our servers. I pair that with the graph widget, which allows me to track performance metrics and compare values over time, such as monitoring storage and capacity trends on our Synology appliance. Having all of this in a single pane of glass saves me from constantly digging through logs. I also rely heavily on custom dashboards that combine the problem widget and the top host widget. The problem widget gives me an immediate filtered list of any active alerts across the entire environment. I pair that with the top host widget, which instantly shows me which servers are consuming the highest resources. Having all of these related metrics side-by-side in a single view allows me to spot the issue and identify the exact server causing it without having to dig through separate tools. Zabbix has built-in machine learning for continuous anomaly detection and proactive trend prediction. It establishes a baseline by analyzing historical data, allowing it to forecast impending issues, such as predicting exactly when a system will run out of resources before critical thresholds are breached. From a governance and security perspective, it delivers enterprise-grade security by supporting full data encryption and integration with external secret vaults to protect sensitive credentials. From a governance perspective, it features detailed configuration change tracking and role-based user permissions, which allows administrators to secure different teams or tenants within a single environment. Regarding accuracy, Zabbix's proactive alerts are highly accurate and trustworthy, provided they are fed enough historical data to establish a solid baseline. Regarding reliability and output, the prediction outputs are extremely reliable because Zabbix relies on transparent statistical mathematics, such as standard deviation and weighted moving averages, rather than a closed black box AI model. The straightforward statistical approach allows administrators to forecast value reliability and predict exactly how much time they have before a system reaches a critical problem threshold.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution has great workflow and server modules."

"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."

"It gives you remote control and has a mobile app."

"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."

"It has made life a lot easier for the administrators."

"Using this platform has allowed us to reach and assist our remotely based clients, regardless of their location provided they have an internet connection."

"The setup is simple."

"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."

More Pulseway pros

"SNMP monitoring, source discovery, and alert triggering are most valuable."

"The flexibility of taking monitoring data from such a wide variety of platforms - beyond traditional IT - makes Zabbix a highly flexible solution."

"The implementation process is very straightforward."

"Before we didn't really have a centrally managed monitoring solution, so adding this product has been a blessing as we are able to actively monitor and react accordingly."

"The most valuable feature is network traffic monitoring."

"The most valuable feature is the monitoring of virtual machines."

"Zabbix is very easy to implement and the interface is customizable, so we can create the dashboard that we need."

"The initial setup was straightforward; it was easy and, with the help of suppliers, it did not take much time to deploy and was not complex."

More Zabbix pros

Cons

"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."

"There are some bugs or glitches."

"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."

"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."

"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."

"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."

"They have good technical support but it's not excellent."

"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."

"The event correlation could be better. From day one, we're using the API to create tickets for our operations, however, the correlation is not good, not there."

"The documentation gets a bit messy between versions and is not too detailed, which is a bit painful for first-timers, especially when they run into issues."

"The process is easy and straightforward, but the product itself is not easy to use."

"The solution needs to add features for finding loopholes or problems and their root causes."

"I'm using the free version of Zabbix, and I'd like to see more customization options, especially for setting trigger thresholds."

"Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features."

"The documentation could be improved."

"Implementation is always tailored to the customer and the kind of information we need from the client to carry it out can make them very uncomfortable. Sometimes the clients are not ready to share it."

More Zabbix cons

Pricing and Cost Advice

Information not available

"I was using the free, Community Edition."

"We pay the subscription for support by year."

"This is an open-source solution that can be used free of charge."

"The product is an open source and free solution."

"We were searching for an open source solution and Zabbix fit the bill because it is free and open source under the GPL license."

"Zabbix is a free solution but the support contact costs money."

"It is a true open-source solution, so there are no licensing costs."

"My manager is very happy because it doesn't cost anything."

More Zabbix pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Outsourcing Company

11%

Construction Company

11%

Comms Service Provider

10%

Manufacturing Company

Comms Service Provider

12%

Financial Services Firm

10%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	57
Midsize Enterprise	24
Large Enterprise	35

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for Zabbix?

I think Zabbix is economical, whereas SolarWinds is expensive. SolarWinds has a lot of secure features, but Zabbix is providing everything free of cost. Zabbix is economical, and you can install it...

See all answers

What needs improvement with Zabbix?

The initial configuration has a steep learning curve because Zabbix is so flexible and customizable. Setting up the right templates, pre-shows, and scripts requires a lot of deep Linux and system k...

See all answers

What is your primary use case for Zabbix?

On a day-to-day basis, I use Zabbix to monitor our entire infrastructure stack, including our Linux servers, Active Directory, domain controller, and Synology NAS storage array. A specific problem ...

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Compared 3% of the time

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Compared 3% of the time

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Nagios XI vs Zabbix

Compared 2% of the time

PRTG Network Monitor vs Zabbix

Compared 2% of the time

SolarWinds NPM vs Zabbix

Compared 2% of the time

BMC TrueSight vs Zabbix

Compared 2% of the time

Checkmk vs Zabbix

Compared 2% of the time

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Product Reports

Buyer's Guide

Pulseway

October 2026

Download Pulseway product report

Buyer's Guide

Zabbix

October 2026

Download Zabbix product report

Overview

Pulseway is a comprehensive IT management tool offering critical functionalities such as integrated dashboards, automation, and remote support. It supports seamless IT operations across multiple platforms, providing ease in monitoring and management.

Pulseway provides a robust platform for IT teams seeking to efficiently manage their infrastructure. With its capabilities in system monitoring, remote control, and mobile app accessibility, users can effectively oversee endpoint performance and receive timely alerts. It simplifies the management of server workflows, software deployment, and updates, catering to diverse IT environments. Its compatibility with multiple platforms ensures convenience in network monitoring, password updates, and administration access, allowing IT support to function across locations. There's room for improvement, particularly in enhancing remote session performance, graphical interface, and adding features like Remote Desktop Assistance for Mac.

What features does Pulseway offer?

Integrated Dashboard: Centralizes monitoring for better visibility.
Automatic Windows Updates: Ensures systems are up-to-date automatically.
Remote Script Execution: Facilitates task automation remotely.
Advanced Reporting: Provides detailed analysis for informed decision-making.
Mobile App: Offers 24/7 accessibility and support capabilities.

What benefits do Pulseway users experience?

Enhanced IT Efficiency: Streamlines operations and reduces manual tasks.
Cross-Platform Support: Adapts to diverse IT environments and needs.
Improved Remote Support: Facilitates responsive and effective help desk capabilities.
Scalable Management: Supports expanding IT infrastructures seamlessly.

Pulseway is utilized across industries like healthcare, finance, and education, providing essential IT support. It enables organizations to monitor critical systems, ensuring minimal downtime and optimal resource usage. Cybersecurity teams benefit from its deployment for tracking disk space, memory, CPU usage, and installed applications, enhancing overall network security and operational reliability.

Pulseway

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Zabbix

Sample Customers

Dell, Canon, Siemens, Harvard University, Northwestern University

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

Buyer's Guide

Pulseway vs. Zabbix

November 2026

Free Report: Pulseway vs. Zabbix

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