CA Unified Communications Monitor vs Elastic Observability comparison

Broadcom and Elastic are both solutions in the IT Infrastructure Monitoring category. Broadcom is ranked #69, while Elastic is ranked #9 with an average rating of 8.7. Broadcom holds a 0.5% mindshare in IM, compared to Elastic’s 2.0% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 88% of Elastic users who would recommend it.

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

799 Views
423 Comparison Views

50% willing to recommend

Elastic Observability

Read 29 Elastic Observability reviews

8,436 Views
3,374 Comparison Views

88% willing to recommend

CA Unified Communications M...

Elastic Observability

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Executive SummaryUpdated on Oct 9, 2024

CA Unified Communications Monitor and Elastic Observability compete in enhancing communication monitoring and observability, respectively. Elastic Observability seems to have the upper hand due to its broader range of features, flexible deployment, and cost-effective pricing.

Features: CA Unified Communications Monitor provides detailed insights into communication performance, focusing on call quality and network traffic analysis. It also specializes in ensuring optimal network reliability and provides in-depth metrics on communication channels. Elastic Observability handles diverse data types, offers real-time data visualization, and provides in-depth analytics. It is also known for its comprehensive infrastructure oversight, flexibility, and ability to integrate seamlessly across different systems.

Room for Improvement: CA Unified Communications Monitor could improve by simplifying its setup process, offering more comprehensive data visualization options, and reducing dependency on specialized support. Additionally, expanding adaptability to support more diverse environments may increase its utility. Elastic Observability can refine its installation procedure for on-premises deployments, enhance its user interface for ease of navigation, and offer more training resources for complex analytics functionalities.

Ease of Deployment and Customer Service: CA Unified Communications Monitor requires a more involved setup process with a need for specialized support during deployment. Elastic Observability benefits from a straightforward cloud-based deployment, easing integration with existing systems. Elastic's responsive customer support provides timely assistance and resources, making it more user-friendly for businesses.

Pricing and ROI: CA Unified Communications Monitor generally demands a higher initial investment due to its focus on comprehensive communication network monitoring. Though costly, it offers value to organizations with specific needs. Elastic Observability provides a more cost-effective option with scalable pricing models suitable for various budgets. The ROI is higher with Elastic due to its broad applicability and economic viability, making it an attractive choice for businesses seeking versatile solutions.

To learn more, read our detailed CA Unified Communications Monitor vs. Elastic Observability Report (Updated: January 2026).

Buyer's Guide

CA Unified Communications Monitor vs. Elastic Observability

January 2026

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Helped 880,685 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in IT Infrastructure Monitoring

69th

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (3rd), Network Monitoring Software (88th)

Elastic Observability

Ranking in IT Infrastructure Monitoring

9th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (6th), Log Management (14th), Container Monitoring (4th), Cloud Monitoring Software (7th)

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.1% compared to the previous year. The mindshare of Elastic Observability is 2.0%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
Elastic Observability	2.0%
CA Unified Communications Monitor	0.5%
Other	97.5%

IT Infrastructure Monitoring

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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Mohammed-Abdelalim

Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.

Has provided powerful customization for unique monitoring needs but needs more out-of-the-box capabilities

In my opinion, the best features of Elastic Observability are their flexibility to integrate with other existing systems and the ability to build a unified monitoring tool that can integrate with existing ones and end-to-end user journeys which require a lot of customizations. The greatest feature in Elastic is the ability to customize. This is similar to my comments about customizable dashboards in Elastic because it's visible to the analyst. However, it's very great. Customizing these dashboards can meet the customer's specific use cases and specific stories that they have in their environment, their special environment that doesn't look like other environments. The dashboarding in Elastic is highly customizable to the level of logos. If the customer wants his company logo in the dashboard, it can be done.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the solution to meet the needs of the customer."

"Good end-to-end monitoring"

"All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important."

"For full stack observability, Elastic is the best tool compared with any other tool ."

"It is very stable, and I would rate it ten out of ten based on my interaction with it."

"The most valuable feature of Elastic Observability is the text search."

"Machine learning is the most valuable feature of this solution."

"It is a powerful tool that allows users to collect and transform logs as needed, enabling flexible visualization and analysis."

"Elastic APM has plenty of features, such as the Elastic server for Kibana and many additional plugins. It's a comprehensive tool when used as a logging platform."

"The Elastic User Interface framework lets us do custom development when needed. You need to have some Javascript knowledge. We need that knowledge to develop new custom tests."

More Elastic Observability pros

Cons

"All the features and functions of the solution can be improved."

"The solution should have automatic baseline detection."

"More web features could be added to the product."

"Elastic Observability’s price could be improved."

"The solution would be better if it was capable of more automation, especially in a monitoring capacity or for the response to abnormalities."

"Elastic Observability is an excellent product for monitoring and visibility, but it lacks predictive analytics. Most solutions are aligned with the AIOps requirements, but this piece is missing in Elastic and should be included."

"Elastic Observability needs to have better standardization, logging, and schema."

"I would have preferred built-in tools to manage the indexes on deployment for better visual representation, as the initial feedback regarding system performance and data storage was fairly primitive and lacking."

"There could be more low-code features included in the product."

"Improving code insight related to infrastructure and network, particularly focusing on aspects such as firewalls, switches, routers, and testing would be beneficial."

More Elastic Observability cons

Pricing and Cost Advice

Information not available

"The price of Elastic Observability is expensive."

"Elastic Observability is cheaper than other similar solutions, such as Dynatrace. Its license calculation is based on various factors like data volume and physical infrastructure, particularly related to RAM capacity."

"Since we are a huge company, Elastic Observability is an affordable solution for us."

"So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."

"There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."

"The product’s pricing needs improvement."

"One needs to pay for the licenses, and it is an annual subscription model right now."

"Pricing is one of those situations where the more you use it, the more you pay."

More Elastic Observability pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

16%

Computer Software Company

14%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	16

Questions from the Community

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What do you like most about Elastic Observability?

Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...

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What is your experience regarding pricing and costs for Elastic Observability?

The problem is their licensing model, which is a bit confusing. Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable ...

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What needs improvement with Elastic Observability?

After careful consideration about areas for improvement in Elastic Observability, aspects such as pricing, customization, implementation, and scalability could be improved. As a user of the system,...

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Compared 7% of the time

Zabbix vs Elastic Observability

Compared 6% of the time

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Product Reports

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CA Unified Communications Monitor report

Download CA Unified Communications Monitor product report

Buyer's Guide

Elastic Observability

January 2026

Download Elastic Observability product report

Also Known As

CA UC Monitor

No data available

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

Elastic Observability offers a comprehensive suite for log analytics, application performance monitoring, and machine learning. It integrates seamlessly with platforms like Teams and Slack, enhancing data visualization and scalability for real-time insights.

Elastic Observability is designed to support production environments with features like logging, data collection, and infrastructure tracking. Centralized logging and powerful search functionalities make incident response and performance tracking efficient. Elastic APM and Kibana facilitate detailed data visualization, promoting rapid troubleshooting and effective system performance analysis. Integrated services and extensive connectivity options enhance its role in business and technical decision-making by providing actionable data insights.

What are the most important features of Elastic Observability?

Centralized Logging: Streamlines the collection, analysis, and storage of log data.
Powerful Search: Provides robust search capabilities for quick access to relevant information.
Scalability: Supports growing data needs across diverse environments.
Real-time Telemetry: Ensures up-to-date insights and monitoring.
Platform Integration: Seamlessly connects with services like Teams and Slack.
Data Visualization: Enhances visibility with Elastic APM and Kibana.

What benefits and ROI should users explore in reviews?

Cost-effectiveness: Offers significant savings through efficient data management.
Rapid Incident Response: Minimizes downtime with quick troubleshooting tools.
Comprehensive Insights: Supports better business decisions with detailed data analysis.
Performance Tracking: Enables assessment of system effectiveness and improvements.

Elastic Observability is employed across industries for critical operations, such as in finance for transaction monitoring, in healthcare for secure data management, and in technology for optimizing application performance. Its data-driven approach aids efficient event tracing, supporting diverse industry requirements.

Elastic

Sample Customers

BBVA Compass

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank

Buyer's Guide

CA Unified Communications Monitor vs. Elastic Observability

January 2026

Free Report: CA Unified Communications Monitor vs. Elastic Observability

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