CA Unified Communications Monitor vs Elastic Observability comparison

Broadcom and Elastic are both solutions in the IT Infrastructure Monitoring category. Broadcom is ranked #69, while Elastic is ranked #10 with an average rating of 8.5. Broadcom holds a 0.3% mindshare in IM, compared to Elastic’s 2.9% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 88% of Elastic users who would recommend it.

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

436 Views
266 Comparison Views

50% willing to recommend

Elastic Observability

Read 28 Elastic Observability reviews

8,986 Views
3,684 Comparison Views

88% willing to recommend

CA Unified Communications M...

Elastic Observability

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Executive SummaryUpdated on Oct 9, 2024

CA Unified Communications Monitor and Elastic Observability compete in enhancing communication monitoring and observability, respectively. Elastic Observability seems to have the upper hand due to its broader range of features, flexible deployment, and cost-effective pricing.

Features: CA Unified Communications Monitor provides detailed insights into communication performance, focusing on call quality and network traffic analysis. It also specializes in ensuring optimal network reliability and provides in-depth metrics on communication channels. Elastic Observability handles diverse data types, offers real-time data visualization, and provides in-depth analytics. It is also known for its comprehensive infrastructure oversight, flexibility, and ability to integrate seamlessly across different systems.

Room for Improvement: CA Unified Communications Monitor could improve by simplifying its setup process, offering more comprehensive data visualization options, and reducing dependency on specialized support. Additionally, expanding adaptability to support more diverse environments may increase its utility. Elastic Observability can refine its installation procedure for on-premises deployments, enhance its user interface for ease of navigation, and offer more training resources for complex analytics functionalities.

Ease of Deployment and Customer Service: CA Unified Communications Monitor requires a more involved setup process with a need for specialized support during deployment. Elastic Observability benefits from a straightforward cloud-based deployment, easing integration with existing systems. Elastic's responsive customer support provides timely assistance and resources, making it more user-friendly for businesses.

Pricing and ROI: CA Unified Communications Monitor generally demands a higher initial investment due to its focus on comprehensive communication network monitoring. Though costly, it offers value to organizations with specific needs. Elastic Observability provides a more cost-effective option with scalable pricing models suitable for various budgets. The ROI is higher with Elastic due to its broad applicability and economic viability, making it an attractive choice for businesses seeking versatile solutions.

To learn more, read our detailed CA Unified Communications Monitor vs. Elastic Observability Report (Updated: September 2025).

Buyer's Guide

CA Unified Communications Monitor vs. Elastic Observability

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in IT Infrastructure Monitoring

69th

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (5th), Network Monitoring Software (95th)

Elastic Observability

Ranking in IT Infrastructure Monitoring

10th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (7th), Log Management (14th), Container Monitoring (4th), Cloud Monitoring Software (6th)

Mindshare comparison

As of October 2025, in the IT Infrastructure Monitoring category, the mindshare of CA Unified Communications Monitor is 0.3%, up from 0.2% compared to the previous year. The mindshare of Elastic Observability is 2.9%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
Elastic Observability	2.9%
CA Unified Communications Monitor	0.3%
Other	96.8%

IT Infrastructure Monitoring

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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Adelina Craciun

Product Owner at Swisscom

Customization enables tailored monitoring and alerting across departments

The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Good end-to-end monitoring"

"We use the solution to meet the needs of the customer."

"It is scalable and supports multitenancy, which is beneficial for MSPs."

"Good design and easy to use once implemented."

"All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important."

"Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning over a month from multiple data sources can be completed within seconds."

"The product has connectors to many services."

"The Elastic User Interface framework lets us do custom development when needed. You need to have some Javascript knowledge. We need that knowledge to develop new custom tests."

"The solution has been stable in our usage."

"The ability to ensure that the data is searchable and maintainable is highly valuable for our purposes."

More Elastic Observability pros

Cons

"The solution should have automatic baseline detection."

"All the features and functions of the solution can be improved."

"There could be more low-code features included in the product."

"I am familiar with Azure Monitor, which I find more user-friendly compared to Elastic, which is a very technical tool."

"There's a steep learning curve if you've never used this solution before."

"They need more skills in the market. There are not enough skills in the market. It is not pervasive enough on the market, in my opinion. In other words, there isn't a big enough user base."

"The cost must be made more transparent."

"The auto-discovery isn't nearly as good. That's a big portion of it. When you drop the agent onto the JVM and you're trying to figure things out, having to go through and manually do all that is cumbersome."

"Elastic Observability needs to have better standardization, logging, and schema."

"Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal."

More Elastic Observability cons

Pricing and Cost Advice

Information not available

"One needs to pay for the licenses, and it is an annual subscription model right now."

"The product is not that cheap."

"The price of Elastic Observability is expensive."

"Since we are a huge company, Elastic Observability is an affordable solution for us."

"So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."

"There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."

"Elastic Observability is cheaper than other similar solutions, such as Dynatrace. Its license calculation is based on various factors like data volume and physical infrastructure, particularly related to RAM capacity."

"We have been using the open-source version."

More Elastic Observability pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

17%

Computer Software Company

14%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	4
Large Enterprise	16

Questions from the Community

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What do you like most about Elastic Observability?

Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...

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What is your experience regarding pricing and costs for Elastic Observability?

The problem is their licensing model, which is a bit confusing. Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable ...

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What needs improvement with Elastic Observability?

Out-of-the-box use cases have room for improvement in Elastic Observability. They don't invest a lot in building out-of-the-box observable use cases, and they are more focusing on giving a very fle...

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Comparisons

Icinga vs CA Unified Communications Monitor

Compared 43% of the time

Precisely Network Management vs CA Unified Communications Monitor

Compared 31% of the time

ITRS Geneos vs CA Unified Communications Monitor

Compared 27% of the time

More CA Unified Communications Monitor Competitors

Sentry vs Elastic Observability

Compared 13% of the time

New Relic vs Elastic Observability

Compared 11% of the time

Dynatrace vs Elastic Observability

Compared 10% of the time

Grafana vs Elastic Observability

Compared 8% of the time

Zabbix vs Elastic Observability

Compared 7% of the time

More Elastic Observability Competitors

Product Reports

Buyer's Guide

CA Unified Communications Monitor vs. ScienceLogic

September 2025

CA Unified Communications Monitor report

Download CA Unified Communications Monitor product report

Buyer's Guide

Elastic Observability

October 2025

Download Elastic Observability product report

Also Known As

CA UC Monitor

No data available

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

Elastic Observability offers a comprehensive suite for log analytics, application performance monitoring, and machine learning. It integrates seamlessly with platforms like Teams and Slack, enhancing data visualization and scalability for real-time insights.

Elastic Observability is designed to support production environments with features like logging, data collection, and infrastructure tracking. Centralized logging and powerful search functionalities make incident response and performance tracking efficient. Elastic APM and Kibana facilitate detailed data visualization, promoting rapid troubleshooting and effective system performance analysis. Integrated services and extensive connectivity options enhance its role in business and technical decision-making by providing actionable data insights.

What are the most important features of Elastic Observability?

Centralized Logging: Streamlines the collection, analysis, and storage of log data.
Powerful Search: Provides robust search capabilities for quick access to relevant information.
Scalability: Supports growing data needs across diverse environments.
Real-time Telemetry: Ensures up-to-date insights and monitoring.
Platform Integration: Seamlessly connects with services like Teams and Slack.
Data Visualization: Enhances visibility with Elastic APM and Kibana.

What benefits and ROI should users explore in reviews?

Cost-effectiveness: Offers significant savings through efficient data management.
Rapid Incident Response: Minimizes downtime with quick troubleshooting tools.
Comprehensive Insights: Supports better business decisions with detailed data analysis.
Performance Tracking: Enables assessment of system effectiveness and improvements.

Elastic Observability is employed across industries for critical operations, such as in finance for transaction monitoring, in healthcare for secure data management, and in technology for optimizing application performance. Its data-driven approach aids efficient event tracing, supporting diverse industry requirements.

Elastic

Sample Customers

BBVA Compass

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank

Buyer's Guide

CA Unified Communications Monitor vs. Elastic Observability

September 2025

Free Report: CA Unified Communications Monitor vs. Elastic Observability

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