

Sentry and Elastic Observability offer robust monitoring solutions. Users are happier with Sentry's ease of use and customer support, but Elastic Observability excels in feature depth and performance, making it a favorable choice despite the higher cost.
Features: Sentry provides real-time error tracking, intuitive alerts, and a user-friendly interface. Elastic Observability offers comprehensive log analytics, multi-source data integration, and extensive data visualization capabilities.
Room for Improvement: Sentry needs enhanced integration with other DevOps tools, better performance monitoring, and scalability improvements. Elastic Observability requires a simpler setup process, more intuitive error tracking, and enhanced user documentation.
Ease of Deployment and Customer Service: Sentry has straightforward deployment and responsive support. Elastic Observability has a steeper learning curve but benefits from good customer support, though users find Sentry's deployment ease an advantage.
Pricing and ROI: Sentry is cost-effective with quick ROI and lower setup costs. Elastic Observability is more expensive but justifies the cost with its extensive features, leading to satisfactory ROI. Users feel Elastic Observability's higher costs are worthwhile due to its powerful capabilities.
Elastic Observability has saved us time as it's much easier to find relevant pieces across the system in one screen compared to our own software, and it has saved resources too since the same resources can use less time.
Elastic support really struggles in complex situations to resolve issues.
Their excellent documentation typically helps me solve any issues I encounter.
We have not contacted their technical support because everything is easy to set up under Sentry.
I rate the scalability of Elastic Observability as a ten, as we have never seen issues even with a lot of data coming in from more customers, provided we have the appropriate configuration.
Elastic Observability is easy in deployment in general for small scale, but when you deploy it at a really large scale, the complexity comes with the customizations.
It has been easy to use and configure across multiple systems, each having several environments.
There are some bugs that come with each release, but they are keen always to build major versions and minor versions on time, including the CVE vulnerabilities to fix it.
I would rate the stability of Elastic Observability as a ten, as we don't experience any issues.
For instance, if you have many error logs and want to create a rule with a custom query, such as triggering an alert for five errors in the last hour, all you need to do is open the AI bot, type this question, and it generates an Elastic query for you to use in your alert rules.
It lacked some capabilities when handling on-prem devices, like network observability, package flow analysis, and device performance data on the infrastructure side.
Some areas such as AI Ops still require data scientists to understand machine learning and AI, and it doesn't have a quick win with no-brainer use cases.
Integrations or single sign-on capability with Microsoft would be beneficial for securing all assets.
Observability is actually cheaper compared to logs because you're not indexing huge blobs of text and trying to parse those.
Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable metrics such as number of users or amount of data.
Compared to New Relic, it provides the necessary features at a cheaper cost, especially since we moved infrastructure monitoring to Azure.
the most valued feature of Elastic is its log analytics capabilities.
Every integration, whether for Windows or Linux or even Palo Alto or Fortinet, installs the out-of-the-box dashboards along with it, making it easy to parse incoming data meaningfully and immediately start viewing dashboards to see what's happening in the platform.
The best features of Elastic Observability are their flexibility to integrate with other existing systems and the ability to build a unified monitoring tool that can integrate with existing ones and end-to-end user journeys which require a lot of customizations.
Real-time error tracking helps our Quality Assurance team easily identify the root causes of problems or bugs and promptly inform the developers about specific issues.
At this time, I focus on finding and fixing bugs.
Sentry provides real-time error tracking which is invaluable for identifying and resolving issues quickly.
| Product | Mindshare (%) |
|---|---|
| Elastic Observability | 1.5% |
| Sentry | 1.4% |
| Other | 97.1% |

| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 4 |
| Large Enterprise | 16 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 3 |
| Large Enterprise | 3 |
Elastic Observability is known for its powerful search capabilities, central logging, and integration with cloud-native tasks. It enhances monitoring for applications and systems through its flexibility and machine learning features.
Elastic Observability is a robust tool offering end-to-end monitoring and performance analysis, widely utilized for application performance monitoring, centralized logging, and metrics collection. Kibana enables data visualization and connection of sources, while the platform aids in incident response with real-time insights. Despite its complex learning curve, limited customization, and licensing challenges, it remains valuable for businesses seeking to improve operational efficiency with additional support from log analytics and system automation.
What are the key features of Elastic Observability?A wide range of industries apply Elastic Observability for its capabilities in capturing significant data points to offer insights into business and technical performance. Its applications span log events, application monitoring, network protocol monitoring, and more, aiding in data-driven decision-making processes within sectors like IT, finance, and e-commerce.
Sentry provides developers with real-time error tracking and performance metrics, facilitating efficient monitoring and logging across front-end and back-end systems. The platform enhances error visibility without direct production access, ensuring robust data protection.
Sentry offers a comprehensive integration with Git repositories, allowing users to gain context for errors and manage performance metrics across their entire tech stack. Its user-friendly interface, coupled with features like security and session replays, aids in rapid learning and error resolution. Support for platforms like Azure Web Services and seamless integration with communication tools further enhances its functionalities. The tool is appreciated for error and performance reporting, with integrations extending to platforms such as Slack and AWS Lambda. Users, however, seek improved integration with additional tools, enhanced tracing capabilities, task automation, and better customization for event handling.
What are the key features of Sentry?Sentry finds application across industries like banking, where it's deployed to monitor application performance and manage errors both on-premises and in the cloud. Teams benefit from its ability to trace and rectify errors while preserving system reliability and ensuring controlled access to databases.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.