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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Elastic Observability is more economical compared to other solutions, offering cost-effective license options.
It provides comprehensive observability with powerful log analytics and centralized logging capabilities.
The tool allows for flexible visualization and analysis through its diverse features available on the cloud.
Elastic significantly improves incident response time with quick access to logs and data across various sources.
It supports multitenancy, making it beneficial for managed service providers and ensuring scalable performance.

CONS

Elastic Observability lacks sufficient automation in monitoring and response to abnormalities.
Improvement is needed in Elastic APM's visualization, auto-discovery, and metric capabilities.
The adoption of AI is necessary for better endpoint tracking and predictive analytics capabilities.
Elastic Observability requires enhancements in scalability processes, including data storage management and efficient deployment calculations.
Elastic Observability's pricing is considered high and requires more transparency.
 

Elastic Observability Pros review quotes

reviewer1555311 - PeerSpot reviewer
Managing Director at a tech vendor with 10,001+ employees
Jun 22, 2022
It's easy to deploy, and it's very flexible.
RT
Technical Consultant at a manufacturing company with 5,001-10,000 employees
Jul 7, 2021
For full stack observability, Elastic is the best tool compared with any other tool .
LB
Senior Consultant at Skillfield
Jun 3, 2025
I think Elastic Observability is already in very good shape.
Learn what your peers think about Elastic Observability. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
876,487 professionals have used our research since 2012.
reviewer1377360 - PeerSpot reviewer
Line Technical Agent at a comms service provider with 1,001-5,000 employees
Aug 3, 2020
The price is very less expensive compared to the other solutions.
Stefan Decuypere - PeerSpot reviewer
Technology Consultant at Hybrid software
Oct 21, 2025
The customizable dashboards in Elastic Observability allow us to group relevant data to specific aspects of our solution, giving us around 20 interlinked dashboards which provide an overview, and if one aspect shows weird behavior, we can focus on that specific aspect of our software with a dedicated dashboard.
Subramani K - PeerSpot reviewer
Solution Architect at HCL Technologies
Jun 27, 2022
The Elastic User Interface framework lets us do custom development when needed. You need to have some Javascript knowledge. We need that knowledge to develop new custom tests.
SRIDHAR KARRA - PeerSpot reviewer
Chief Operating Officer at Integra Micro Software Services, Bangalore
Jul 3, 2023
It has always been a stable solution.
John_King - PeerSpot reviewer
Strategic Innovation Specialist at Elastic
Nov 4, 2022
Machine learning is the most valuable feature of this solution.
SU
Chief Cloud Architect at a tech services company with 11-50 employees
Nov 8, 2024
It is scalable and supports multitenancy, which is beneficial for MSPs.
reviewer1700526 - PeerSpot reviewer
SDE-IV at a tech company with 1,001-5,000 employees
Oct 26, 2021
The solution allows us to dig deep into data.
 

Elastic Observability Cons review quotes

reviewer1555311 - PeerSpot reviewer
Managing Director at a tech vendor with 10,001+ employees
Jun 22, 2022
If we had some pre-defined templates for observability that we could start using right away after deploying it – instead of having to build or to change some of the dashboards – that would be helpful.
RT
Technical Consultant at a manufacturing company with 5,001-10,000 employees
Jul 7, 2021
Elastic APM's visualization is not that great compared to other tools. It's number of metrics is very low.
LB
Senior Consultant at Skillfield
Jun 3, 2025
The only challenging aspect for new users is often writing the query language.
Learn what your peers think about Elastic Observability. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
876,487 professionals have used our research since 2012.
reviewer1377360 - PeerSpot reviewer
Line Technical Agent at a comms service provider with 1,001-5,000 employees
Aug 3, 2020
The solution would be better if it was capable of more automation, especially in a monitoring capacity or for the response to abnormalities.
Stefan Decuypere - PeerSpot reviewer
Technology Consultant at Hybrid software
Oct 21, 2025
I would have preferred built-in tools to manage the indexes on deployment for better visual representation, as the initial feedback regarding system performance and data storage was fairly primitive and lacking.
Subramani K - PeerSpot reviewer
Solution Architect at HCL Technologies
Jun 27, 2022
Elastic Observability is an excellent product for monitoring and visibility, but it lacks predictive analytics. Most solutions are aligned with the AIOps requirements, but this piece is missing in Elastic and should be included.
SRIDHAR KARRA - PeerSpot reviewer
Chief Operating Officer at Integra Micro Software Services, Bangalore
Jul 3, 2023
The price is the only issue in the solution. It can be made better and cheaper.
John_King - PeerSpot reviewer
Strategic Innovation Specialist at Elastic
Nov 4, 2022
They need more skills in the market. There are not enough skills in the market. It is not pervasive enough on the market, in my opinion. In other words, there isn't a big enough user base.
SU
Chief Cloud Architect at a tech services company with 11-50 employees
Nov 8, 2024
Simplifying the parsing of logs and manual efforts would also be beneficial.
reviewer1700526 - PeerSpot reviewer
SDE-IV at a tech company with 1,001-5,000 employees
Oct 26, 2021
The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages.