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Elastic Observability pros and cons

Vendor: Elastic

4.0 out of 5

29 reviews
88% willing to recommend

Pros & Cons summary

Elastic Observability offers cost-effective, full-stack observability with features like machine learning and customizable dashboards, enhancing incident response through fast log searches. Despite its favorable pricing, it lacks automation and AI features, limiting endpoint tracking and predictive analytics, and complexity in scaling can be challenging. Multitenancy, scalability, and centralized logging are strengths, but ease of use is hindered by limited visualization capabilities and skill shortages, impacting adoption for log, security, and application analytics.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Elastic Observability is more economical compared to other solutions, offering cost-effective license options.

It provides comprehensive observability with powerful log analytics and centralized logging capabilities.

The tool allows for flexible visualization and analysis through its diverse features available on the cloud.

Elastic significantly improves incident response time with quick access to logs and data across various sources.

It supports multitenancy, making it beneficial for managed service providers and ensuring scalable performance.

CONS

Elastic Observability lacks sufficient automation in monitoring and response to abnormalities.

Improvement is needed in Elastic APM's visualization, auto-discovery, and metric capabilities.

The adoption of AI is necessary for better endpoint tracking and predictive analytics capabilities.

Elastic Observability requires enhancements in scalability processes, including data storage management and efficient deployment calculations.

Elastic Observability's pricing is considered high and requires more transparency.

Elastic Observability Pros review quotes

reviewer1377360

Line Technical Agent at a comms service provider with 1,001-5,000 employees

Aug 3, 2020

The price is very less expensive compared to the other solutions.

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SJ

Enterprise Monitoring / Data Protection Manager at a healthcare company with 1,001-5,000 employees

Jul 4, 2021

We use AppDynamics and Elastic. The reason why we're using Elastic APM is because of the license count. It's very favorable compared to AppDynamics. It's inexpensive; it's economical.

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RT

Technical Consultant at a manufacturing company with 5,001-10,000 employees

Jul 7, 2021

For full stack observability, Elastic is the best tool compared with any other tool .

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Elastic Observability

Free Report: Elastic Observability Reviews and More

Learn what your peers think about Elastic Observability. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

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reviewer1700526

SDE-IV at a tech company with 1,001-5,000 employees

Oct 26, 2021

The solution allows us to dig deep into data.

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reviewer1785996

Solutions Architect at a computer software company with 1,001-5,000 employees

Feb 23, 2022

Elastic APM has plenty of features, such as the Elastic server for Kibana and many additional plugins. It's a comprehensive tool when used as a logging platform.

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reviewer1555311

Managing Director at a tech vendor with 10,001+ employees

Jun 22, 2022

It's easy to deploy, and it's very flexible.

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Solution Architect at HCL Technologies

Jun 27, 2022

The Elastic User Interface framework lets us do custom development when needed. You need to have some Javascript knowledge. We need that knowledge to develop new custom tests.

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Strategic Innovation Specialist at Elastic

Nov 4, 2022

Machine learning is the most valuable feature of this solution.

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DevOps engineer at Telesure Investment Holdings (TIH)

Jan 24, 2023

Good design and easy to use once implemented.

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reviewer2124114

Data Engineer at a financial services firm with 10,001+ employees

Mar 17, 2023

The solution has been stable in our usage.

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Show 10 more reviews (out of 28)

Elastic Observability Cons review quotes

reviewer1377360

Line Technical Agent at a comms service provider with 1,001-5,000 employees

Aug 3, 2020

The solution would be better if it was capable of more automation, especially in a monitoring capacity or for the response to abnormalities.

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SJ

Enterprise Monitoring / Data Protection Manager at a healthcare company with 1,001-5,000 employees

Jul 4, 2021

The auto-discovery isn't nearly as good. That's a big portion of it. When you drop the agent onto the JVM and you're trying to figure things out, having to go through and manually do all that is cumbersome.

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RT

Technical Consultant at a manufacturing company with 5,001-10,000 employees

Jul 7, 2021

Elastic APM's visualization is not that great compared to other tools. It's number of metrics is very low.

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Elastic Observability

Free Report: Elastic Observability Reviews and More

Learn what your peers think about Elastic Observability. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

879,672 professionals have used our research since 2012.

reviewer1700526

SDE-IV at a tech company with 1,001-5,000 employees

Oct 26, 2021

The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages.

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reviewer1785996

Solutions Architect at a computer software company with 1,001-5,000 employees

Feb 23, 2022

In the future, Elastic APM needs a portfolio iTool. They can provide an easy way to develop the custom UI for Kibana.

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reviewer1555311

Managing Director at a tech vendor with 10,001+ employees

Jun 22, 2022

If we had some pre-defined templates for observability that we could start using right away after deploying it – instead of having to build or to change some of the dashboards – that would be helpful.

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Solution Architect at HCL Technologies

Jun 27, 2022

Elastic Observability is an excellent product for monitoring and visibility, but it lacks predictive analytics. Most solutions are aligned with the AIOps requirements, but this piece is missing in Elastic and should be included.

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Strategic Innovation Specialist at Elastic

Nov 4, 2022

They need more skills in the market. There are not enough skills in the market. It is not pervasive enough on the market, in my opinion. In other words, there isn't a big enough user base.

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DevOps engineer at Telesure Investment Holdings (TIH)

Jan 24, 2023

There's a steep learning curve if you've never used this solution before.

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reviewer2124114

Data Engineer at a financial services firm with 10,001+ employees

Mar 17, 2023

Elastic Observability is difficult to use. There are only three options for customization but this can be difficult for our use case. We do not have other options to choose the metrics shown, such as CPU or memory usage.

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Show 10 more reviews (out of 28)

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