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CA Unified Communications Monitor vs DX Unified Infrastructure Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
89th
Ranking in IT Infrastructure Monitoring
63rd
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (3rd)
DX Unified Infrastructure M...
Ranking in Network Monitoring Software
49th
Ranking in IT Infrastructure Monitoring
33rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Server Monitoring (16th), Cloud Monitoring Software (27th), AIOps (20th)
 

Mindshare comparison

As of October 2026, in the IT Infrastructure Monitoring category, the mindshare of CA Unified Communications Monitor is 0.6%, up from 0.3% compared to the previous year. The mindshare of DX Unified Infrastructure Management is 1.5%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
DX Unified Infrastructure Management1.5%
CA Unified Communications Monitor0.6%
Other97.9%
IT Infrastructure Monitoring
 

Featured Reviews

reviewer1605927 - PeerSpot reviewer
Sr.Solutions Engineer | Project Manager at a tech services company with 11-50 employees
Meets the needs of the customer but all of the features need improvement
I do not choose the solution. The client does. I am an implementer. We are systems integrators. It is worth mentioning that the solution should be easy to install and offer the user exhibition capabilities. Also, a data sheet should be used to gather information about the product, to facilitate easy and simple implementation. I rate CA Unified Communications Monitor as a five out of ten.
ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to meet the needs of the customer."
"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."
"Good end-to-end monitoring"
"I think as a competitive products in the market, UIM is really solid."
"The dashboarding is pretty extensive and is easy to use."
"UIM covered 95% of that."
"This is one of the best designed products for stability due to its message bus concept design which makes its hub lite in processing."
"It has provided insight on almost all our information system components/layers using a single unified solution."
"I can use the Drag and Drop feature to build dashboards within minutes."
"Optimizes delivery of managed IT services with CA Nimsoft Monitor."
"We have it integrated with Salesforce, so it’s great for auto creating, sending data to Salesforce and creating cases, proactively monitoring our customers' systems."
 

Cons

"All the features and functions of the solution can be improved, specifically the user experience."
"The solution should have automatic baseline detection."
"The fresh technology should have been out a long time ago, but it appears to be we're catching up on the UIM, because Microsoft basically says they are not going to support the fresh, starting next year."
"Communication between hubs collector needs major improvments"
"Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly."
"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."
"Although the products is easy to deploy, the implementation effort is still inconsistent."
"They need to continue to advance the filter capabilities, and provide more input fields."
"More HTML5, more flexibility, and reducing the number of screens, fewer mouse clicks, fewer mouse movements."
"Cloud vendors have expanded their services and features and functions within their own platforms. Having to rely on a third-party to keep pace with that development cycle has proven rather disappointing."
 

Pricing and Cost Advice

Information not available
"CAD $400,000 annually."
"The license cost depends on the number of probes and robots."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"Reasonable setup cost and licensing prices."
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Top Industries

By visitors reading reviews
Construction Company
24%
Comms Service Provider
18%
Financial Services Firm
13%
Outsourcing Company
9%
Financial Services Firm
15%
Outsourcing Company
13%
Construction Company
13%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
 

Questions from the Community

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What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
 

Also Known As

CA UC Monitor
DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
 

Overview

 

Sample Customers

BBVA Compass
CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Find out what your peers are saying about CA Unified Communications Monitor vs. DX Unified Infrastructure Management and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.