We performed a comparison between CA Unified Communications Monitor and DX Unified Infrastructure Management based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software."We can manage the entire system across the network and troubleshoot the pain points."
"Good end-to-end monitoring"
"We use the solution to meet the needs of the customer."
"Monitoring infrastructure and business applications are the most valuable features."
"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."
"It is easy to implement but requires good planning."
"Great customized dashboards and drill down reports with auto serve analytics."
"What I like about DX Unified Infrastructure Management is that it's a very good product. The feature I found most valuable in the solution is the MCS feature, which is the automatic deployment of the objects you want to monitor. You can set up a system, for example, if it's a Windows machine and I want to test specific devices on it, I could do that through DX Unified Infrastructure Management. That type of deployment is very good because it means you won't miss any monitoring aspect on any server."
"I recall the initial setup being straightforward."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"It delivers our customers many metrics, so they may make decisions"
"The Wi-Fi side needs improvement."
"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved."
"It would be good to implement views showing the aggregated status graphically."
"The UIM has no features through goods and services yet. "
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"It is a little complex to use versus other softwares."
"Reporting capability can be improved especially when it comes to availability."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"The dashboards need to be improved."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
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CA Unified Communications Monitor is ranked 95th in Network Monitoring Software while DX Unified Infrastructure Management is ranked 38th in Network Monitoring Software with 120 reviews. CA Unified Communications Monitor is rated 6.6, while DX Unified Infrastructure Management is rated 8.2. The top reviewer of CA Unified Communications Monitor writes "Good end-to-end voice quality monitoring and offers valuable features". On the other hand, the top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". CA Unified Communications Monitor is most compared with , whereas DX Unified Infrastructure Management is most compared with DX SaaS, SCOM, DX Spectrum, ManageEngine OpManager and SolarWinds Server and Application Monitor.
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