We performed a comparison between BMC TrueSight Server Automation and Control-M based on real PeerSpot user reviews.
Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management."As the solution is a software as a service, the scalability is unlimited."
"The most important thing for me is the autopilot feature."
"The most valuable feature is the UEM capabilities."
"If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access."
"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."
"The initial setup is not complex."
"Stable solution at a good price."
"Scalability is good."
"The solution is stable."
"As this solution provides strong support and has multiple use cases, it is worth the cost."
"The most important feature is the schedulings."
"Among the most valuable features is its flexibility and ability to work across multiple operating systems. Being able to execute some form of data collection and not have to worry about whether I'm working on a Linux box, or a Windows box, or the underlying OS, I can do these collections, get these results, and put them together in a uniform format which makes it easier to present back to management."
"It makes deployment easier and allows us to put restrictions on the server using role-based authorization."
"Technical support is good."
"Server Automation's best feature is automated patching. It also helps us automate compliance and report generation. We can even integrate TrueSight Server Automation with a vulnerability management solution to remedy vulnerabilities by applying patches, deploying scripts, or changing registry entries."
"Our data transfers have improved using Control-M processes, e.g., our monthly batches. When we used to do things manually, like copying files and reports, we used to take three to four days to complete a batch. However, with the automated file transfers and report sharing, we have been able to complete a batch within two and a half days and our reports are on time to users. So, 30% to 40% of the execution time has been saved."
"The most valuable features are the GUI console, stability, and workflow."
"The File Watcher utility, cyclic jobs, and email alert notification are valuable."
"We use Control-M for maintenance on our Oracle and SQL Server databases. It automates maintenance on packages, including standard procedures on the databases themselves, snapshots, checking integrity, verifying the RDBMS of the databases, etc. It ensures they aren't clogged and that they are running smoothly and that there aren't any jobs stuck, eating up the performance of the server or any of the CPU cores."
"Workload Archiving is a very good feature for us. It helps with our customer requirements in terms of reporting and auditing... Previously, when we didn't have any archive server, we managed the data in Control-M with man-made scripts, and we would pull the data for the last 365 days, or three or four months back. Since we installed the archiving, we have been able to pull the data, anytime and anywhere, with just one click."
"Self Service for repeatable, low impact workload automation processes."
"I find it very helpful to be able to keep track of all our help desk tickets."
"Monitoring is a valuable aspect of it. The monitoring tool is very good, and it is easy for expert and entry level users to use on a short notice."
"The solution could be improved by the opportunity to connect third-party application databases, such as Chocolatey or another setup store, to Intune."
"Microsoft Intune needs to improve the initial login process."
"The pricing could be improved."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"Reporting and troubleshooting for the application deployment could be better. It's very difficult to understand."
"Some enrollment features could be improved."
"I would like some integration with the Microsoft reporting platform Power BI."
"Microsoft Intune has a latency response time issue. The latency has room for improvement."
"BMC TrueSight Server Automation's scripting needs improvement."
"Resource management on the base servers is sluggish and could be improved."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"We would like to see this solution handle more multitasking."
"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."
"A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation."
"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."
"It is a very strong product, but the reporting could be better."
"In general, it is a very good product, and we are very happy with it. It meets all of our expectations."
"Their technicians should be more involved when we're applying new technology to Control-M, such as cloud. We're working with cloud right now, with AWS, and getting the attention of a technician, sometimes, can take some time. It would be nice if they had somebody assigned to it. Dedicated support."
"The stability could be improved. I ran into an issue with a recent Control-M patch. The environment would become unstable if security ports were scanned. This is an area they need to improve on, but ultimately it's a relatively small improvement."
"When it comes to supporting cloud services, Control-M is a bit slow. We are not advancing with the technology because we don't have the modules that can interact or use the new application services provided by the cloud technologies."
"The MFT applications should have more functionality and flexibility within that tool. Having more flexibility with that tool for handling the one to many or many to one concept. Like being able to take data from one source and push it to many locations or pull data from many locations and bring it back into a single source. That's why we still use our TPS program for the file transfers just because we don't have some of those capabilities available to us within MFT."
"You need to pay for extra features if you need them."
"It has a slight issue with daylight savings time while advancing the clock in the Spring."
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BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while Control-M is ranked 4th in Process Automation with 110 reviews. BMC TrueSight Server Automation is rated 8.2, while Control-M is rated 8.8. The top reviewer of BMC TrueSight Server Automation writes "Easy to deploy, automatic patching, and scalable". On the other hand, the top reviewer of Control-M writes "We have seen quicker file transfers with more visibility and stability". BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite, Microsoft Configuration Manager and HashiCorp Terraform, whereas Control-M is most compared with AutoSys Workload Automation, IBM Workload Automation, Rocket Zena, ESP Workload Automation Intelligence and Automic Workload Automation.
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