We performed a comparison between BMC TrueSight Operations Management, CA Unified Communications Monitor, and SolarWinds NPM based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."It allows our operations team to have one single application to reference when investigating issues in our environment."
"I believe that the ease of use and UI is great"
"It is very helpful to be able to apply rule-based routing to alerts."
"It is a scalable solution."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"The Event Management is outstanding; still is the most interesting part of the product."
"Good end-to-end monitoring"
"We use the solution to meet the needs of the customer."
"SolarWinds' network and server application monitoring features are strong."
"The most valuable feature is the way it monitors the environment, and how user-friendly the console is for the end-user. The interface is also very easy and it captures all the information very well."
"The solution is extremely stable. We haven't had any issues in that regard. We haven't had issues with bugs, glitches, or crashes."
"I like the tracking feature to track devices and see where they are connected. This is very practical."
"The stability is fantastic."
"SolarWinds is reasonably priced."
"From web interfaces to custom monitors and alarms, this product has a high level of flexibility that can be molded to suit your business needs, regardless of the size of your organization."
"Reporting tools are a great feature along with the ability to create customized reports for you"
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"It would be better if the initial setup and deployment were more straightforward."
"The solution is a little obsolete."
"The solution's support service could be better."
"More modules for less popular applications and better documentation."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"All the features and functions of the solution can be improved."
"The solution should have automatic baseline detection."
"The dashboard of the solution is an area with certain shortcomings that need improvement."
"They have had a rather large security breach in the past. It's cost some companies customers."
"The solution could improve in many areas, such as the marketing and description of the products, providing areas of improvement, cloud capabilities, and being able to be more streamlined with the current integration points with other applications."
"I would like to have a Syslog server module for this product. That would make the solution better."
"Technical support can be slow to respond."
"The integration needs to be improved."
"The solution's network discovery and node addition processes need more work."
"Sometimes there are issues when upgrading to a new version of the product."
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