PRTG Network Monitor vs SolarWinds NPM comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jul 29, 2023

We compared PRTG Network Monitor and SolarWinds NPM across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:

  • Features: PRTG Network Monitor customers like its user-centric approach, straightforward reporting, and customizability. SolarWinds NPM is commended for its adaptability and extensive network surveillance functionalities.

  • Room for Improvement: PRTG Network Monitor could improve its performance and resource efficiency. Other pain points include usability and cross-platform compatibility. SolarWinds NPM needs improvement in edge computing capabilities and data reporting. Users also said the performance could be better and that they would like to see expanded IPAM functionality.

  • Service and Support: PRTG Network Monitor received mixed reviews for its customer service. Some users commended the support team’s prompt service, while others reported slow response times and noted the lack of remote session support. While some customers described SolarWinds support as helpful and responsive, others reported delayed responses.

  • Ease of Deployment: PRTG Network Monitor’s setup isn’t considered to be overly complex. Deployment times may vary depending on the environment's complexity and device count. Some users said SolarWinds NPM was straightforward to set up, while others perceived it as complex.

  • Pricing: PRTG Network Monitor is deemed reasonably priced and cheaper than its competitors. The cost of SolarWinds NPM varies depending on the customer’s size and requirements. Some users find it costly.

  • ROI: Users said that PRTG Network Monitor has proven to save time and money through automation and proactive support. Some users reported immediate benefits from using SolarWinds NPM in terms of security and business outcomes, while others have not.

Comparison Results: PRTG Network Monitor is regarded as a simple, user-friendly, and cost-effective solution, but users would like to see improvements in performance, documentation, integration, and technical support. SolarWinds NPM is a customizable solution that’s easy to deploy and features comprehensive network monitoring capabilities. However, some users consider it costly and voiced concerns about technical support and user experience.

To learn more, read our detailed PRTG Network Monitor vs. SolarWinds NPM Report (Updated: September 2023).
735,226 professionals have used our research since 2012.
Q&A Highlights
Question: PRTG vs. SolarWinds: Which is a better Network Monitoring Tool?
Answer: I used both products. Without even thinking twice I will go with PRTG. Solarwinds will take you weeks to finish configuration and tweaking to your environment. I didn't like the user interface, too much data, difficult to navigate. It is way more expensive than PRTG. And they will charge you for every add on extra. I love PRTG. The installation is fast simple and clean. User interface easy to navigate. You can build your customized dashboards. They have 100s ready to go sensors and you can add your own. You can monitor almost whatever you want servers, networking, devices, circuits, ports on the switches, firewalls...They will charge you just for number of sensors you are using. Solarwinds is a monster, PRTG is much simple and doing better job than solarwinds. Definitely PRTG
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "The price is actually on the cheaper side. If you're going with the unlimited license code, it's very cheap compared to competitors unless you're going for something free, like Zabbix. But you get what you pay for, and it doesn't have the full suite of products or tools like SolarWinds or a ScienceLogic."
  • "The price of PRTG is reasonable. PRTG's competitors like SolarWinds and ManageEngine charge more for the same functionality."
  • "We are satisfied with the price."
  • "The price of PRTG Network Monitor is reasonable."
  • "When you have a lot of devices, PRTG Network Monitor can be costly."
  • "The licensing fees are billed annually and there are no costs in addition to this."
  • "We are using the premium version of PRTG Network Monitor. The price of the solution is a bit higher than competitors but it is worth the extra money. However, it would be helpful if the price was lower."
  • "We pay for PRTG Network Monitor annually. The price is approximately 10,000 rupees annually."
  • More PRTG Network Monitor Pricing and Cost Advice →

  • "There can be fees in addition to the licensing fees if you add on."
  • "The NPM component of the system costs approximately $1,000 USD per year."
  • "We have a multi-year license for the use of this solution. There are additional costs for recourses in the environment."
  • "Quite highly priced"
  • "There's standard licensing, and then it depends on the size of the customer."
  • "We pay a yearly licensing fee."
  • "Price could be improved on"
  • "We pay approximately $4,000 annually for SolarWinds NPM. There are no additional fees required other than the standard fees."
  • More SolarWinds NPM Pricing and Cost Advice →

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    Answers from the Community
    Anonymous User
    it_user171936 - PeerSpot reviewerit_user171936 (User at a manufacturing company with 501-1,000 employees)

    PTRG would give you almost the same functionality as solarwinds at less cost. the key is to understand the protocols that run monitoring which would include SNMP, and netflows which actually show you human readable data in terms of monitoring your network bandwidth. in my opinion if you wnat cost savings go with PTRG if you can afford it then go with solarwinds.

    it_user539928 - PeerSpot reviewerit_user539928 (Consultant at a consultancy with 1,001-5,000 employees)
    Real User

    My Pittsburgh experience shows that Zabbix is worth checking out:
    add Grafana for custom charting and dashboards:

    I would strongly recommend that you perform a Proof of Concept with at least two candidates. Look at how they will be able to scale both in number of input sources as well as handling for instance different data centers for storage... Also how is per node licensing or costs handled.

    it_user490464 - PeerSpot reviewerit_user490464 (User)

    We're really happy with PRTG. It's a graphically-rich environment that really has helped us to diagnose difficult issues and solve them. And hey, Germans make good stuff...

    it_user629442 - PeerSpot reviewerit_user629442 (Network Analyst at a healthcare company with 1,001-5,000 employees)

    I used both and found SolarWinds to be the more intuitive, more full-featured, preferred product.

    it_user576222 - PeerSpot reviewerit_user576222 (Business Development Representative - Asia Pacific & Japan at a tech company with 201-500 employees)
    Real User

    I strongly recommend to use SevOne. The SevOne toolset is the fastest and most scalable on the market through our distributed architecture approach. Where similar tools can take hours to report once used at scale SevOne can monitor and report in seconds on all digital infrastructure including network, compute, storage, cloud, virtual, SDN etc.

    Moshiur Rahman Khan - PeerSpot reviewerMoshiur Rahman Khan

    I used both in large network environments; Solarwinds outlook interface is quite simple than PRTG but if you want to monitor real time traffic using SNMP, PRTG is the best choice but Solarwind counts on an average basis from interface. Even PRTG better to monitor hardware ram, harddisk, processors utilization , SQL traffic status , AD information is good than Solarwind. Two separate PRTG server at remote place support clustering in WAN environments with same costing but Solarwind has limitations. I used to generate customs SLA with respect to defined time frame ; PRTG is good choice for best report generation than Solarwind. PRTG license cost is flexible against interfaces but Solarwind counts per device , users, interface basis.
    Now weak points of PRTG : 1) Log kills huge spaces as it counts per second basis. It doesn't have auto removal option based on duration. I made a scripts to remove logs earlier than 365 days. 2) Solarwind quickly detects interface up status than PRTG. Another fantastic NMS software is "whatsUpGold' which is better than Solarwind and cost is device based (not interface ) and cheaper than Solarwind. With respect to log/event management /SIEM /SOC Solarwind is good for SME type environments.

    Ravi Khanchandani - PeerSpot reviewerRavi Khanchandani

    Would prefer Solarwinds for the following reasons -
    Tight integration with major vendors - Cisco, Arista, Juniper and more
    New NetPath feature enables faster troubleshooting
    Scales well to support larger setups
    Modular platform to include Servers, Applications, NetFlow, IPAM, DB's, Storage devices & more

    Questions from the Community
    Ask a question

    Earn 20 points

    Top Answer:PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it… more »
    Top Answer:The reporting module is easy to configure.
    Top Answer:It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are… more »
    Top Answer:From my point of view, SolarWind is the best tool.
    Top Answer:We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of… more »
    Also Known As
    Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
    Learn More

    Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

    The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

    By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

    Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

    PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

    To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

    SolarWinds NPM is a network monitoring solution that enables you to detect, diagnose, and resolve network performance issues and outages quickly and efficiently. The solution is a powerful tool that can help you increase service levels, reduce downtime with multi vendor network monitoring, simplify the management of complex network devices, improve operational efficiency, and much more.

    SolarWinds NPM Features

    SolarWinds NPM has many valuable key features. Some of the most useful ones include:

    • Increased scalability
    • Fault, performance, and availability monitoring
    • Dynamic network discovery and mapping
    • Cross-stack network data correlation
    • Customizable topology
    • Dependency-aware intelligent alerts
    • Intelligent maps
    • Automated capacity forecasting, alerting, and reporting
    • Logical and physical network monitoring
    • Monitor Azure vNet gateway visibility

    SolarWinds NPM Benefits

    There are several benefits to implementing SolarWinds NPM. Some of the biggest advantages the solution offers include:

    • Comprehensive monitoring for advanced network devices: With SolarWinds NPM, you can gain insight into the health and performance of your load balancers, Cisco ASA and Palo Alto Networks, firewalls, and Cisco Nexus switches.
    • Hardware health monitoring: SolarWinds NPM makes it easy for you to monitor, alert, and report on key device metrics, including power supply, fan speed, and temperature.
    • Customizable performance and availability reports: With this feature, you can choose from more than 100 templates to schedule and also generate custom network performance reports.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the SolarWinds NPM solution.

    PeerSpot user Andrew N., Senior Network Engineer at Element Critical, says, “The "Performance Analyzer" feature is the solution's most valuable aspect. It's able to do the bounded graphs of all the interface stats, from errors to broadcasts and to current traffic. With a click of a button you're able to, in one interface, look at historical data for those items.” He also adds, “From the troubleshooting point of view, just having that peace of mind is great. And, The solution is extremely stable. We haven't had any issues in that regard. We haven't had issues with bugs, glitches, or crashes."

    Daniel S., Systems and Data Warehouse Supervisor at MMSD, mentions, “The alerting and usage tracking is a valuable feature because it alerts us when we're getting near capacity on disk space, network utilization or processor utilization. It helps us manage our capacity and enables us to be proactive.”

    A Senior Vice President and CIO at a financial services firm explains, “As we look to add more servers to our virtual environment and to understand the impact, the solution allows us to dig into the historical charts related to capacity planning. It also gives us visibility of spikes and allows us to track down the reasons for their occurrences. So too, it makes room for potential processes that have gotten hung or runaway and to know when it's time to reboot a server or service.”

    Dinesh N., Digital Innovation at Bobcat Company, states, “The best part of the solution is the sharing display. It gives a general public ID wherein everyone can link to a public display. That's a good feature.”

    Fazal A., Implementation & Support Specialist at 360Factors, comments, “We have configured multiple alerts for our network devices, including routers and switches, so that we are notified if any interface goes down. In the event an interface goes down, we have multiple reports that include availability monitoring, network uptime monitoring, and network downtime monitoring. These reports are on multiple schedules such as the end of the day, end of the last business day of the week, monthly, and quarterly. This gives us the ability to provide reports to our management and let them know the performance of our network.”

    Learn more about Juniper Mist Premium Analytics
    Get ahead of IT infrastructure issues

    With PRTG Network Monitor you can identify and solve potential issues before it affects anyone. Download a free 30-day trial today and experience the benefits of 24-hour IT Infrastructure Monitoring.

    Learn more about SolarWinds NPM
    Sample Customers
    Information Not Available
    Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
    Microsoft, Federal Express, Hewlett-Packard, and MasterCard
    Top Industries
    Computer Software Company18%
    Financial Services Firm12%
    Manufacturing Company10%
    Comms Service Provider15%
    Manufacturing Company10%
    Financial Services Firm10%
    Construction Company8%
    Educational Organization40%
    Computer Software Company11%
    Comms Service Provider4%
    Comms Service Provider12%
    Financial Services Firm11%
    Computer Software Company11%
    Healthcare Company9%
    Educational Organization47%
    Computer Software Company8%
    Manufacturing Company4%
    Company Size
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    Small Business46%
    Midsize Enterprise17%
    Large Enterprise37%
    Small Business19%
    Midsize Enterprise49%
    Large Enterprise32%
    Small Business32%
    Midsize Enterprise18%
    Large Enterprise50%
    Small Business14%
    Midsize Enterprise52%
    Large Enterprise34%
    Buyer's Guide
    PRTG Network Monitor vs. SolarWinds NPM
    September 2023
    Find out what your peers are saying about PRTG Network Monitor vs. SolarWinds NPM and other solutions. Updated: September 2023.
    735,226 professionals have used our research since 2012.

    PRTG Network Monitor is ranked 4th in IT Infrastructure Monitoring with 37 reviews while SolarWinds NPM is ranked 5th in IT Infrastructure Monitoring with 39 reviews. PRTG Network Monitor is rated 7.8, while SolarWinds NPM is rated 8.2. The top reviewer of PRTG Network Monitor writes "Easy to use, has a remote probe feature and a lower annual support cost; it doesn't require much manpower to deploy and manage". On the other hand, the top reviewer of SolarWinds NPM writes "Simple to set up with good visualizations and helpful support". PRTG Network Monitor is most compared with Zabbix, Nagios XI, Centreon, ManageEngine OpManager and Fortinet FortiSIEM, whereas SolarWinds NPM is most compared with Zabbix, ManageEngine OpManager, LogicMonitor, ThousandEyes and Meraki Dashboard. See our PRTG Network Monitor vs. SolarWinds NPM report.

    See our list of best IT Infrastructure Monitoring vendors and best Network Monitoring Software vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.