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SolarWinds NPM pros and cons

Vendor: SolarWinds
4.1 out of 5
Badge Leader

Pros & Cons summary

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Prominent pros & cons

PROS

SolarWinds NPM is known for its ease of setup and quick deployment.
Incorporates a single-pane view and integrates information across multiple sources for comprehensive monitoring.
SolarWinds NPM provides robust and scalable infrastructure monitoring, covering network devices, servers, and applications.
Provides proactive monitoring and alerting for efficient network management and issue resolution.
SolarWinds NPM is highly customizable and adaptable to various business needs and environments.

CONS

Real-time analytics is a significant weakness of SolarWinds NPM, as users must rely on an admin for graph and view generation.
Scalability is an issue, with a need for SolarWinds NPM to support more than 1000 instances and improve database performance.
Technical support response time is slow, and the lack of local support teams affects customer experience negatively.
The integration with other products and APIs needs significant improvement to enhance interoperability with existing systems.
SolarWinds NPM pricing model is expensive and modular, making it unaffordable for startups and smaller companies.
 

SolarWinds NPM Pros review quotes

Vivek Jaiswal - PeerSpot reviewer
Manager IT at a manufacturing company with 1,001-5,000 employees
Dec 8, 2025
In my experience with SolarWinds NPM Quality of Experience dashboard, it fulfilled all of our requirements.
Vijay Samant - PeerSpot reviewer
Assistant Manager at a outsourcing company with 10,001+ employees
Jul 7, 2026
The advanced alerting system in SolarWinds NPM helps us for network analysis, even CPU and memory analysis.
SJ
Network Security Engineer at a comms service provider with 51-200 employees
Feb 25, 2025
SolarWinds is user-friendly with a manageable console.
Learn what your peers think about SolarWinds NPM. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,344 professionals have used our research since 2012.
Masud Alam - PeerSpot reviewer
Manager at Optimum Origens Inc.
Sep 9, 2024
For end-user performance monitoring, we like features such as availability of our all devices.
Tochukwu Uzomba - PeerSpot reviewer
Solutions Architect at Boch Systems Company Limited
Nov 20, 2024
SolarWinds NPM has specific modules for monitoring different network capabilities, which provides rich features for carrying out specific tasks.
reviewer2079555 - PeerSpot reviewer
Network Architect at a logistics company with 5,001-10,000 employees
Jul 2, 2024
The alerting system in SolarWinds NPM aids in proactive network management.
WM
Network Administrator at PT Bni Life Insurance
Nov 12, 2024
Everything has been complete and stable for our needs over the past four years.
Jami Ullah - PeerSpot reviewer
Senior Network Admin at a financial services firm with 201-500 employees
Sep 30, 2024
The most valuable feature is the vital states of the devices as it provides overall CPU and device health information.
RP
Consultant at HCL Technologies
Aug 30, 2024
The solution is user-friendly and has many options for customized monitoring that other tools don't have.
KhalidOmer - PeerSpot reviewer
Data Center Engineer at a retailer with 5,001-10,000 employees
Oct 11, 2024
The abnormal traffic notifications are good. Most of them are remote, and it is very good for notifications and monitoring for the traffic.
 

SolarWinds NPM Cons review quotes

Vivek Jaiswal - PeerSpot reviewer
Manager IT at a manufacturing company with 1,001-5,000 employees
Dec 8, 2025
Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it.
Vijay Samant - PeerSpot reviewer
Assistant Manager at a outsourcing company with 10,001+ employees
Jul 7, 2026
In my opinion, the pricing model for SolarWinds NPM should be lower.
SJ
Network Security Engineer at a comms service provider with 51-200 employees
Feb 25, 2025
A need for improvement is in the technical support provided by SolarWinds.
Learn what your peers think about SolarWinds NPM. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,344 professionals have used our research since 2012.
Masud Alam - PeerSpot reviewer
Manager at Optimum Origens Inc.
Sep 9, 2024
They don't have a local support team.
Tochukwu Uzomba - PeerSpot reviewer
Solutions Architect at Boch Systems Company Limited
Nov 20, 2024
SolarWinds needs to upscale on observability and add full-fledged observability features, including security features.
reviewer2079555 - PeerSpot reviewer
Network Architect at a logistics company with 5,001-10,000 employees
Jul 2, 2024
The market is changing, and people are expecting automation. I think that's a disadvantage.
WM
Network Administrator at PT Bni Life Insurance
Nov 12, 2024
The solution is considered expensive.
Jami Ullah - PeerSpot reviewer
Senior Network Admin at a financial services firm with 201-500 employees
Sep 30, 2024
It would be beneficial if NPM offered support for Oracle Cloud Infrastructure (OCI), as currently, it does not support this and we are migrating our services there.
RP
Consultant at HCL Technologies
Aug 30, 2024
The solution's database performance could be improved.
KhalidOmer - PeerSpot reviewer
Data Center Engineer at a retailer with 5,001-10,000 employees
Oct 11, 2024
The price could be better.