BMC TrueSight and Zabbix are competing products in the IT monitoring and event management space. BMC TrueSight stands out for its integrated event management capabilities, while Zabbix is preferred for its flexibility and scalability, coupled with cost-effectiveness as an open-source solution.
Features: BMC TrueSight provides comprehensive monitoring for diverse global assets, centralized management through an extensive integration suite, and robust event management. It supports seamless integration of numerous monitoring tools, enhancing operational visibility. Zabbix offers automated network discovery, inventory management, and customizable templates for accommodating complex monitoring needs. With its flexible open-source environment, Zabbix allows users to effectively extend features and monitor a wide array of systems and configurations.
Room for Improvement: BMC TrueSight can enhance its deployment process, online documentation, and address pricing concerns on a larger scale. Users have cited difficulties with its components and high costs for specific functions. Zabbix could improve its interface for intuitive use and refine its reporting functions. Enhancements in dashboard usability and integration options would benefit non-technical users.
Ease of Deployment and Customer Service: BMC TrueSight primarily supports on-premises deployment with some private cloud capabilities, suiting organizations seeking local control. However, Zabbix offers flexible deployment options across public, private, and hybrid clouds, making it adaptable to various environments. BMC TrueSight's customer support is reputable but encounters variability in response times and expertise. Zabbix relies on a strong community for support, with professional support available at a cost.
Pricing and ROI: BMC TrueSight requires significant initial investment, complicated licensing, and fees for support, which could be offset by long-term savings in operational efficiency. It's better suited for larger enterprises that require advanced features. Alternatively, Zabbix is a cost-effective choice with no licensing fees, offering high value for organizations willing to invest in setup and maintenance, enjoying a lower total cost and flexibility.
I would rate their technical support a nine out of ten.
It is so straightforward that I have never had to use the support.
Zabbix has high scalability.
Zabbix is very scalable and lightweight.
Zabbix is good and scalable, but not as fast as SolarWinds.
Zabbix is very scalable and lightweight.
I think the stability of Zabbix is around five to six on a scale of ten, where ten is the best and one is the worst.
Zabbix is quite stable, and we haven't had any problems with Zabbix itself.
There are some complexities with deployment that could be improved in BMC TrueSight.
The only issue I can note is that it's Linux-based, and Linux documentation is not the best.
The potential and customization is a little difficult because you have to learn scripts.
BMC TrueSight licensing costs are on the more expensive side.
Zabbix is providing everything free of cost.
It is literally free.
Automated root cause analysis and predictive capabilities are powerful features that assist in resource utilization and capacity planning.
If disk usage surpasses a threshold, say 70%, I receive alerts and can take proactive action.
The alerting systems are very good in Zabbix, and it has helped us to reduce time for reaction.
Zabbix is Linux-based open-source software, and the main use case is to reduce costs.
| Product | Market Share (%) |
|---|---|
| Zabbix | 2.8% |
| BMC TrueSight | 0.9% |
| Other | 96.3% |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 56 |
| Midsize Enterprise | 23 |
| Large Enterprise | 34 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.
It offers a wide range of features including data collection, visualization, and reporting.
With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
