We performed a comparison between BigPanda and eG Enterprise based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Alert deduplication and correlation - In an environment like the NOC where you're ingesting hundreds and thousands of alerts from various monitoring sources, it's time consuming and difficult to go through individual alerts and also difficult to spot critical issues. It's been great to have BigPanda not only deduplicate alerts but also correlate alerts that are seemingly unrelated, to create a clearer picture."
"The main thing that we like about BigPanda is the user interface."
"The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools."
"One of the most valuable features of BigPanda is its user-friendly interface."
"The best of a bad lot was the error message deduping."
"Easy integration - We've had challenges in the past integrating all of our various monitoring sources and tools into one central system. BigPanda, with the integrations that it already has, as well as offering webhook/REST API, has made it very easy for us to plug everything in."
"The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection."
"We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"Enormous capability to monitor Citrix environments."
"Single pane of glass to review status of the full environment."
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"eG Enterprise has a single pane of glass for observability and monitoring."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."
"The UI for this solution could be improved. It is very hard to find what you are looking for."
"Lacks sufficient dashboard features."
"The cost of this product is too high compared to New Relic."
"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."
"Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline."
"Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda."
"The observability can be enriched with regards to infrastructure and the application-integrated environment. The dashboard and reports could be improved."
"BigPanda attempts a little of everything and fails at most."
"Needs to improve the networking monitor capabilities."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"The UI looks a little dated and could do with a refresh."
"Back-end configuration is not easy to implement."
"The integration must be improved."
"Dashboards are difficult to create, and not so useful."
BigPanda is ranked 43rd in IT Infrastructure Monitoring with 12 reviews while eG Enterprise is ranked 42nd in IT Infrastructure Monitoring with 21 reviews. BigPanda is rated 7.2, while eG Enterprise is rated 8.2. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". BigPanda is most compared with ServiceNow, Moogsoft, PagerDuty Operations Cloud, ServiceNow IT Operations Management and IBM Tivoli NetCool OMNIbus, whereas eG Enterprise is most compared with Grafana, ControlUp, Zabbix, Dynatrace and AppDynamics. See our BigPanda vs. eG Enterprise report.
See our list of best IT Infrastructure Monitoring vendors.
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