Try our new research platform with insights from 80,000+ expert users
BigPanda Logo

BigPanda pros and cons

Vendor: BigPanda
3.6 out of 5
1,379 followers
Post review

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the category report

Prominent pros & cons

PROS

BigPanda integrates well with other solutions, such as WatchGuard.
Event correlation effectively reduces noise and enhances anomaly detection.
Error message deduplication is notably efficient.
AI and ML capabilities are advanced and compare favorably with other SRE tools.
API integration is robust, facilitating faster onboarding.

CONS

The cost is too high compared to New Relic.
The observability can be enriched with regards to infrastructure and the application-integrated environment.
The dashboard and reports could be improved.
BigPanda attempts a little of everything and fails at most.
BigPanda lacks sufficient dashboard features.
 

BigPanda Pros review quotes

LC
May 29, 2020
Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue.
reviewer1966017 - PeerSpot reviewer
Sep 20, 2022
The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding.
GlobalNoc3d1 - PeerSpot reviewer
Mar 19, 2018
Alert deduplication and correlation - In an environment like the NOC where you're ingesting hundreds and thousands of alerts from various monitoring sources, it's time consuming and difficult to go through individual alerts and also difficult to spot critical issues. It's been great to have BigPanda not only deduplicate alerts but also correlate alerts that are seemingly unrelated, to create a clearer picture.
Find out what your peers are saying about BigPanda, Moogsoft, Zabbix and others in IT Infrastructure Monitoring. Updated: November 2024.
823,547 professionals have used our research since 2012.
ZB
Sep 12, 2019
The program is very stable.
reviewer1924173 - PeerSpot reviewer
Jul 21, 2022
The best of a bad lot was the error message deduping.
Ankit-Mathur - PeerSpot reviewer
Mar 23, 2024
One of the most valuable features of BigPanda is its user-friendly interface.
Anand-Kulkarni - PeerSpot reviewer
Jun 26, 2022
The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection.
KR
Sep 20, 2022
A user-friendly solution.
KR
Aug 13, 2020
The main thing that we like about BigPanda is the user interface.
reviewer1957998 - PeerSpot reviewer
Sep 11, 2022
The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools.
 

BigPanda Cons review quotes

LC
May 29, 2020
Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline.
reviewer1966017 - PeerSpot reviewer
Sep 20, 2022
BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage.
GlobalNoc3d1 - PeerSpot reviewer
Mar 19, 2018
Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda.
Find out what your peers are saying about BigPanda, Moogsoft, Zabbix and others in IT Infrastructure Monitoring. Updated: November 2024.
823,547 professionals have used our research since 2012.
ZB
Sep 12, 2019
The usability needs to improve, because it is a pure code environment.
reviewer1924173 - PeerSpot reviewer
Jul 21, 2022
BigPanda attempts a little of everything and fails at most.
Ankit-Mathur - PeerSpot reviewer
Mar 23, 2024
BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity.
Anand-Kulkarni - PeerSpot reviewer
Jun 26, 2022
The observability can be enriched with regards to infrastructure and the application-integrated environment. The dashboard and reports could be improved.
KR
Sep 20, 2022
Lacks sufficient dashboard features.
KR
Aug 13, 2020
The cost of this product is too high compared to New Relic.
reviewer1957998 - PeerSpot reviewer
Sep 11, 2022
The UI for this solution could be improved. It is very hard to find what you are looking for.