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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

BigPanda is praised for its time-saving features, particularly in root cause analysis and visual event representation.
The integration capabilities of BigPanda make it easy to incorporate various monitoring sources into a single system, which streamlines alert management.
BigPanda uses AI/ML effectively, notably improving incident response times and enhancing the correlation and enrichment of events.
BigPanda excels in event deduplication and correlation, reducing noise and enabling a clearer understanding of critical issues.
Users regard BigPanda as a reliable tool that integrates well with existing toolsets, enhancing service reliability and providing faster incident resolution.

CONS

BigPanda site can slow down during critical traffic, requiring management with a load balancer.
Planned maintenance features in BigPanda need enhancements due to limited scheduling options.
BigPanda's analytics require improvement for better breakdown of user actions and automatic processes.
High data volumes from large infrastructures cause delays in BigPanda's ingestion pipeline.
BigPanda can improve its correlation features, as no significant value was seen compared to other solutions.
 

BigPanda Pros review quotes

Michael Wenn - PeerSpot reviewer
CEO / Co-Founder at Aiops ltd
Aug 18, 2025
BigPanda is different; it is a tool relied on by many enterprises, fitting over existing toolsets rather than trying to replace them, which makes it non-competitive to many existing alerts and monitoring tools.
SK
Director Of Engineering at Broadcom Inc.
May 10, 2026
The features of BigPanda that have most improved my incident response times include AIOps, correlation pieces, and grouping, which is a big win for us.
RK
Manager Observability at ICE
Apr 10, 2025
The most valuable features of BigPanda include event deduplication, correlations, and enrichment, which reduce the noise in the environment.
Learn what your peers think about BigPanda. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
896,034 professionals have used our research since 2012.
Apr 2, 2025
BigPanda simplifies the process by consolidating multiple monitoring platforms into a single console where I can view all issues.
MG
System Operation Associate at a financial services firm with 10,001+ employees
Apr 29, 2025
I rate BigPanda nine out of ten.
AJ
Engineer - Cloud and Infrastructure Services at a tech vendor with 10,001+ employees
Apr 24, 2025
Overall, I rate BigPanda as a nine out of ten.
CB
Software Engineer at Trianz
Apr 18, 2025
I would definitely recommend BigPanda for its time-saving features, root cause analysis, topology overview, and visual event representation capabilities.
reviewer2691138 - PeerSpot reviewer
Technical Lead
Apr 10, 2025
BigPanda improves service reliability with instant resolution, increased uptime, and reduced mean time to resolution, thus enhancing service quality.
Ankit-Mathur - PeerSpot reviewer
Program Manager at a tech vendor with 10,001+ employees
Mar 23, 2024
One of the most valuable features of BigPanda is its user-friendly interface.
reviewer1966017 - PeerSpot reviewer
Automation Solution Architect at a tech services company with 10,001+ employees
Sep 20, 2022
The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding.
 

BigPanda Cons review quotes

Michael Wenn - PeerSpot reviewer
CEO / Co-Founder at Aiops ltd
Aug 18, 2025
Logic Monitor has a slightly different and better version of agentic AI.
SK
Director Of Engineering at Broadcom Inc.
May 10, 2026
In terms of product stability, I can rate it around nine. It is quite good, though I would not rate it a full ten because every time there is a new feature, I have to go through documents or contact support.
RK
Manager Observability at ICE
Apr 10, 2025
The planned maintenance feature in BigPanda needs enhancements due to its limited scheduling options.
Learn what your peers think about BigPanda. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
896,034 professionals have used our research since 2012.
Apr 2, 2025
BigPanda sometimes creates false incidents and workarounds, causing financial disturbances because we pay for each incident.
MG
System Operation Associate at a financial services firm with 10,001+ employees
Apr 29, 2025
It would be beneficial for BigPanda to offer detailed error descriptions similar to what AppDynamics and ThousandEyes provide.
AJ
Engineer - Cloud and Infrastructure Services at a tech vendor with 10,001+ employees
Apr 24, 2025
The solutions were quite useful but not completely stable.
CB
Software Engineer at Trianz
Apr 18, 2025
When handling critical traffic, the BigPanda site can slow down, which we manage with a load balancer.
reviewer2691138 - PeerSpot reviewer
Technical Lead
Apr 10, 2025
I am not sure if we can pull reports of bulk incidents in different formats like PDF, Excel, or CSV. This feature would allow us to extract monthly incident reports similar to ServiceNow.
Ankit-Mathur - PeerSpot reviewer
Program Manager at a tech vendor with 10,001+ employees
Mar 23, 2024
BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity.
reviewer1966017 - PeerSpot reviewer
Automation Solution Architect at a tech services company with 10,001+ employees
Sep 20, 2022
BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage.