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Avada Software Infrared360 vs Azure Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Application Performance Monitoring (APM) and Observability
72nd
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Business Activity Monitoring (6th), Message Oriented Middleware (MOM) (12th), Server Monitoring (35th)
Azure Monitor
Ranking in Application Performance Monitoring (APM) and Observability
13th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
56
Ranking in other categories
Cloud Monitoring Software (8th)
 

Mindshare comparison

As of August 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Avada Software Infrared360 is 0.5%, up from 0.1% compared to the previous year. The mindshare of Azure Monitor is 2.0%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Azure Monitor2.0%
Avada Software Infrared3600.5%
Other97.5%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
Andy Rabern - PeerSpot reviewer
Consultant at a outsourcing company with 201-500 employees
Telemetry insights have improved how I track user behavior and application performance daily
I feel Azure Monitor does a fair job. I do feel it is not a streaming service in my opinion. There are advantages to having stream messaging and logging on that level. But for what it is, I feel it does well. My perspective is more based on an Application Insights agent running on a service or an app service and sending the telemetry via the agent, and also doing the filtering of telemetry at the agent level so you are not having a ton of telemetry. I believe Azure Monitor does pretty much the same thing. I have also used tools such as New Relic, and New Relic is a much more robust tool, but that is a different product and you are going to pay for that. It is a different offering altogether. The subscription that we had at the time allowed for a couple gigabytes of telemetry during the month, and I believe that telemetry only lives for about two months. You have to experiment with it to see how much you want to pay. I was not really involved in the pricing. It was more along the lines of we were running up against our limits in terms of the amount of free telemetry or telemetry that we get with our subscription, and so we either needed to scale back or turn specific telemetry types off or do some more sampling. It is nice that those capabilities are there so that you can reduce the amount of telemetry. I cannot really speak to pricing but I do believe that it is somewhat reasonable for Azure Monitor. New Relic is pretty expensive, I believe.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product has a small footprint on our system, they're very knowledgeable of MQ, which we use, and the features that they provide for monitoring our MQ system are just really, really good."
"IR360 does not require a large team to manage our entire middleware estate and allows the leveraging of a logical model of reuse."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"Administration, Monitoring, and Delegation are the most valuable features of the solution."
"One way it's helped the business is how you're able to empower MQ users, without your administrators, to be able to do different types of processes in the environment."
"I highly recommend Infrared360 for an all-in-one IBM MQ tool."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"It has role-based access to queues, giving us more insights into problems."
"Azure Monitor is useful because of the useful application insights and telemetry, such as metrics and logs."
"The scalability of the solution is pretty good."
"The tools for logs and metrics are pretty good and easy to use."
"The solution's most valuable features are its ability to focus on delivery and maximizing the performance of applications and services."
"The most valuable feature is that it's stable. It hasn't crossed any thresholds."
"The security and support are good."
"This is a good enough product for anyone wanting something that might not be top of the range but it does the work easily, is simple to configure and is a fair price."
"The most valuable feature is that it ensures our servers are up."
 

Cons

"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"We definitely need a better overview in terms of a dashboard giving us insights."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"The challenges with Azure Monitor are that it's initially complex to set up because you need multiple components."
"If Azure Monitor wants to compete with other APM products in the industry, it has to stitch together the information and user flow."
"There are a lot of things that take more time to do, such as charting, alerting, and correlation of data, and things like that."
"The biggest one is probably just the user interface. There could be more advanced logging at the database level. They can also improve their query builder to allow you to search for things better, but I last used it about a year ago. They might have already changed a ton of things in the newer versions."
"They need to work on a more hybrid deployment that will allow us to monitor local on-premise deployments and connect to different systems. I would like to see more integration."
"This is a good product but it is not very user-friendly at this stage."
"The pricing model could be more flexible."
"The price could be lower but it is not a must."
 

Pricing and Cost Advice

"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Start small, then increase licensing later as per your demand."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Besides standard licensing fees the customer needs to additionally pay based on the ingested data size"
"The product offers a pay-as-you-go model to users. The charges are to be paid according to the usage of the product."
"My company is okay with the current pricing of the solution."
"Azure Monitor is a low-priced solution, which is why it would work best on small-scale projects."
"The tool's pricing is very good. I could say that Microsoft offers different cost models, which are listed on the product's website."
"It's a costly solution"
"Azure Monitor is cheaper compared to other third-party monitoring tools."
"The solution is a pay-as-you-go consumption service and is the least expensive in the market."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Construction Company
16%
Printing Company
7%
Marketing Services Firm
6%
Financial Services Firm
12%
Computer Software Company
8%
Manufacturing Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise7
Large Enterprise29
 

Questions from the Community

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How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
What needs improvement with Azure Monitor?
I feel Azure Monitor does a fair job. I do feel it is not a streaming service in my opinion. There are advantages to having stream messaging and logging on that level. But for what it is, I feel it...
What is your primary use case for Azure Monitor?
I am a developer who uses Azure Monitor for telemetry of the applications that I work on. Application Insights is one of those tools, and I have also used other non-Azure products before. Currently...
 

Also Known As

Infrared360
No data available
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Rackspace, First Gas, Allscripts, ABB Group
Find out what your peers are saying about Avada Software Infrared360 vs. Azure Monitor and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.