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Avada Software Infrared360 vs IBM MQ comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Business Activity Monitoring
6th
Ranking in Message Oriented Middleware (MOM)
13th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (78th), Server Monitoring (43rd)
IBM MQ
Ranking in Business Activity Monitoring
1st
Ranking in Message Oriented Middleware (MOM)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
170
Ranking in other categories
Message Queue (MQ) Software (1st)
 

Mindshare comparison

As of June 2025, in the Business Activity Monitoring category, the mindshare of Avada Software Infrared360 is 7.9%, up from 7.4% compared to the previous year. The mindshare of IBM MQ is 42.1%, up from 41.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Activity Monitoring
 

Featured Reviews

WK
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
Md Al-Amin - PeerSpot reviewer
Reliable and secure performance consistently enhances message transfer
IBM MQ is more reliable and secure than other software. There is a saying that for the last 30 years IBM MQ has never been hacked. It is more secure and reliable. Whenever the configuration is done, I do not have to touch it again. It works fine, it is stable, and its communication is to the point and accurate. All performance-related aspects are better. Performance-wise, it is scalable, and other features such as DR, DC, replication, and active passive mode are complex to configure, but it remains scalable. The pricing model for IBM MQ could be more flexible for clients.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Monitoring that ties into our incident management system"
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"It has role-based access to queues, giving us more insights into problems."
"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"The solution can scale well."
"The product's initial setup phase is very easy."
"Integrates between distributed systems: For example, it can help integrate processing between mainframe, client-server, web-based applications by integrating the messages, supporting Service Oriented Architecture."
"It is quite stable."
"We use queue managers/concentrators for message flow going upstream and downstream on applications with enterprise licenses."
"The most valuable feature is that it's a very strong integration platform but it is quite a monolithic solution. It's got everything."
"All the features are valuable."
"I have found that the solution scales well."
 

Cons

"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"What could be improved is the high-availability. The way MQ works is that it separates the high-availability from the workload balance. The scalability should be easier. If something happens so that the messages are not available on each node, scalability is only possible for the workload balance."
"I'm not sure that current version has event-driven mechanism requests that people go for. I would like the latest version to come with both type of event mechanisms: an email server and a POP server. If that is not there, then that would be a great addition."
"I would like to see it integrate with the newer ways of messaging, such as Kafka. They might say that you have IBM Integration Bus to do that stuff, but it would be great if MQ could, out-of-the-box, listen to public Kafka."
"Better error handling, such as a default dead message queue for errors, would be beneficial."
"The solution requires a lot of work to implement and maintain."
"MQ needs instruments for connection with new modern queues like Kafka or RabbitMQ."
"There are no improvements needed at this time."
"IBM MQ could improve by adding more protocols or APIs for a standard application, such as MuleSoft."
 

Pricing and Cost Advice

"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Start small, then increase licensing later as per your demand."
"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"In terms of cost, IBM MQ is slightly on the higher side."
"The licensing fees are paid quarterly and they are expensive."
"Small-scale companies may not want to buy IBM MQ because of its high cost."
"It is a licensed product. As compared to an open-source solution, such as RabbitMQ, it is obviously costly. If you're using IBM Message Broker, which is a licensed product, IBM MQ is included in the same license. You don't have to pay separately for IBM MQ. The license cost of IBM MQ is lesser than IBM Message Broker."
"We have a special contract with IBM MQ that give us a certain price."
"The problem with this product is that it's a little bit expensive."
"There is real money involved here. As compared to RabbitMQ, IBM MQ is on the higher side in terms of cost."
"If one is cheap and ten is expensive, I rate the tool's price a seven. The product is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
41%
Manufacturing Company
11%
Computer Software Company
7%
Real Estate/Law Firm
5%
Financial Services Firm
37%
Computer Software Company
12%
Manufacturing Company
7%
Government
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
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What is MQ software?
Hi As someone with 45+ years of experience in the Transaction and Message Processing world, I have seen many "MQ" solutions that have come into the market place. From my perspective, while each pro...
What are the differences between Apache Kafka and IBM MQ?
Apache Kafka is open source and can be used for free. It has very good log management and has a way to store the data used for analytics. Apache Kafka is very good if you have a high number of user...
How does IBM MQ compare with VMware RabbitMQ?
IBM MQ has a great reputation behind it, and this solution is very robust with great stability. It is easy to use, simple to configure and integrates well with our enterprise ecosystem and protocol...
 

Also Known As

Infrared360
WebSphere MQ
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Deutsche Bahn, Bon-Ton, WestJet, ARBURG, Northern Territory Government, Tata Steel Europe, Sharp Corporation
Find out what your peers are saying about Avada Software Infrared360 vs. IBM MQ and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.