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Avada Software Infrared360 vs IBM MQ comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Business Activity Monitoring
6th
Ranking in Message Oriented Middleware (MOM)
12th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (71st), Server Monitoring (34th)
IBM MQ
Ranking in Business Activity Monitoring
1st
Ranking in Message Oriented Middleware (MOM)
1st
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
174
Ranking in other categories
Message Queue (MQ) Software (1st)
 

Mindshare comparison

As of September 2026, in the Business Activity Monitoring category, the mindshare of Avada Software Infrared360 is 8.4%, up from 6.9% compared to the previous year. The mindshare of IBM MQ is 20.9%, down from 29.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Activity Monitoring Mindshare Distribution
ProductMindshare (%)
IBM MQ20.9%
Avada Software Infrared3608.4%
Other70.7%
Business Activity Monitoring
 

Featured Reviews

WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
David Pizinger - PeerSpot reviewer
Enterprise Technical Leader at a tech vendor with 10,001+ employees
Has faced unexpected VM restarts but continues to deliver messages reliably
I'm not sure if we've utilized IBM MQ's high availability. Our MQ VMs are set up in clusters, and I think our queue managers are set up in pairs. However, I don't know if we actually use any specific high availability features of IBM MQ that are out of the box. We have it architected with high availability because we use F5 load balancers, and everything about our architecture is highly available. I haven't personally used the management tools with IBM MQ, but we do have them, and our middleware folks leverage them. I can't really comment on them because I don't use them myself. I don't think the management tools help optimize message flows, and I'm not really aware of how they help in this. I'm not familiar with dynamic routing for IBM MQ.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"Monitoring that ties into our incident management system"
"The ability for development teams to have access to their MQ queues has freed us up as administrators to do things other than chase down an application’s message for research purposes."
"I highly recommend Infrared360 for an all-in-one IBM MQ tool."
"Administration, Monitoring, and Delegation are the most valuable features of the solution."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"The product has a small footprint on our system, they're very knowledgeable of MQ, which we use, and the features that they provide for monitoring our MQ system are just really, really good."
"The product helps us monitor messages with other queues, view duplicated messages and control undelivered messages."
"I am very fond of IBM MQ because of the reliability and throughput part, at least on a single server."
"This is a good product if you are looking for 100 percent stability and reliability, as opposed to implementing an open source solution."
"IBM MQ is one of the oldest, most underrated products in history."
"The solution offers very good features, including listener channels, remote queues, and transmit queues."
"If you have a lot of internal systems that you rely on passing queue transactional data, and queuing data back and forth between a lot of systems, it's definitely a very reliable, very robust, very easy-to-use product."
"MQ is a really good tool to be able to send messages back and forth between multiple platforms."
"I have a very high impression of the stability of MQ; we haven't had any problems with it."
 

Cons

"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"We definitely need a better overview in terms of a dashboard giving us insights."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"There are no improvements needed at this time."
"The monitoring could be improved. It's a pain to monitor the throughput through the MQ. The maximum throughput for a queue or single channel isn't clear. We could also use some professional services by IBM to assess and tune the performance."
"If we have IBM MQ or one of the applications go down, our entire plant is down. Then sometimes, it's 2-3 hours or something before someone calls us back."
"It's within z/OS, so it's green screen. It's not user friendly, but I can understand that."
"Customer support response times could be improved."
"The user interface might be an area with room for improvement, but we use MQ Explorer and that helps solve a lot of our problems there."
"The worst part is the monitoring or admin, especially in the ACE or Broker."
"Technical support is average. In terms of efficiency and response time, it's average, comparable to any other vendor."
 

Pricing and Cost Advice

"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Start small, then increase licensing later as per your demand."
"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"You have to license per application installation and if you expand vertically or horizontally, you will be paying for more licenses. The licenses are approximately $10,000 to $15,000 a license, it can get expensive quite quickly."
"To implement such an IBM solution, a company has to pay a lot in term of licensing and consultancy. A pricing model might be a better option."
"IBM MQ is an expensive solution compared to other solutions. However, if you pay less you will not receive the same experience or features."
"Small-scale companies may not want to buy IBM MQ because of its high cost."
"The pricing seems good according to the functionality that the solution provides."
"There is real money involved here. As compared to RabbitMQ, IBM MQ is on the higher side in terms of cost."
"The price of IBM MQ could improve by being less expensive."
"It would be a 10 out of 10 if it wasn't so expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Construction Company
15%
Comms Service Provider
7%
Outsourcing Company
6%
Financial Services Firm
18%
Outsourcing Company
11%
Construction Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise19
Large Enterprise147
 

Questions from the Community

Ask a question
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What is MQ software?
Hi As someone with 45+ years of experience in the Transaction and Message Processing world, I have seen many "MQ" solutions that have come into the market place. From my perspective, while each pro...
What are the differences between Apache Kafka and IBM MQ?
Apache Kafka is open source and can be used for free. It has very good log management and has a way to store the data used for analytics. Apache Kafka is very good if you have a high number of user...
How does IBM MQ compare with VMware RabbitMQ?
IBM MQ has a great reputation behind it, and this solution is very robust with great stability. It is easy to use, simple to configure and integrates well with our enterprise ecosystem and protocol...
 

Also Known As

Infrared360
WebSphere MQ
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Deutsche Bahn, Bon-Ton, WestJet, ARBURG, Northern Territory Government, Tata Steel Europe, Sharp Corporation
Find out what your peers are saying about Avada Software Infrared360 vs. IBM MQ and other solutions. Updated: September 2026.
914,109 professionals have used our research since 2012.