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Avada Software Infrared360 vs IBM MQ comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Business Activity Monitoring
6th
Ranking in Message Oriented Middleware (MOM)
12th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (74th), Server Monitoring (34th)
IBM MQ
Ranking in Business Activity Monitoring
1st
Ranking in Message Oriented Middleware (MOM)
1st
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
174
Ranking in other categories
Message Queue (MQ) Software (1st)
 

Mindshare comparison

As of November 2026, in the Business Activity Monitoring category, the mindshare of Avada Software Infrared360 is 8.2%, up from 6.1% compared to the previous year. The mindshare of IBM MQ is 22.0%, down from 25.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Activity Monitoring Mindshare Distribution
ProductMindshare (%)
IBM MQ22.0%
Avada Software Infrared3608.2%
Other69.8%
Business Activity Monitoring
 

Featured Reviews

WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
Srinivas Krishnamsetty - PeerSpot reviewer
Director, At Tiaa Senior Technical Lead at a financial services firm with 10,001+ employees
Asynchronous messaging has streamlined workflow triggers and supports reliable session rollbacks
The best features IBM MQ offers are the topic and subscription, as well as the IBM MQ session and message rollbacks, especially for JMS integration. IBM MQ serves as the underlying foundation for our JMS messages. IBM MQ has positively impacted my organization by enabling asynchronous processing, which means we do not need to wait for any responses from our downstream systems.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Administration, Monitoring, and Delegation are the most valuable features of the solution."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"One way it's helped the business is how you're able to empower MQ users, without your administrators, to be able to do different types of processes in the environment."
"IR360 does not require a large team to manage our entire middleware estate and allows the leveraging of a logical model of reuse."
"Monitoring that ties into our incident management system"
"The ability for development teams to have access to their MQ queues has freed us up as administrators to do things other than chase down an application’s message for research purposes."
"The product has a small footprint on our system, they're very knowledgeable of MQ, which we use, and the features that they provide for monitoring our MQ system are just really, really good."
"I highly recommend Infrared360 for an all-in-one IBM MQ tool."
"The major thing we like about it is zero transaction loss."
"Secure, safe, and very fast."
"If you want to keep your data safe, I would definitely recommend using IBM MQ."
"In conjunction with some other products we use, such as IIB, it does a lot of the transformation and cuts out a lot of programming that has to be done for transforming data from our carrier customers into the format that we need it to be."
"The biggest advantage about us using messaging is that we can connect to most of the financial customers across the globe securely and data is always sent only once, asynchronously as well as synchronously."
"The best features of IBM MQ were stability and straightforward application functionality; it has vendor support, which was a significant advantage, and in case of any production issues, we definitely get vendor support, whereas with Kafka and others, we have to rely on open community and our research."
"So all in all, I think it's been fantastic."
"We are able to transport data across any platform in a secure fashion, be it internal or external."
 

Cons

"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"We definitely need a better overview in terms of a dashboard giving us insights."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"The price is always an issue."
"I think some of the management tools could be improved."
"IBM MQ is still in a premature state. It is in a research phase, so it is very early to make specific suggestions about improvements."
"The level of training as well as product marketing for this product are not that great."
"I couldn't find a lot of information on the system API side."
"It's super expensive, so ask them if they can consolidate some other licensing costs."
"If they could have some front-end monitoring tool that could be easily available for the team to use, that could be great."
"Better testing by the supplier is needed Ability to send to a group of queues without the need to use pubsub and without the need to write one's own programmes."
 

Pricing and Cost Advice

"Start small, then increase licensing later as per your demand."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"The solution costs are high, it is going to cost a fair bit for annual operating costs and support."
"IBM MQ has a flexible license model based on the Processor Value Unit (PVU) and I recommend it."
"It would be a 10 out of 10 if it wasn't so expensive."
"99.999 percent availability for less than a penny per message over the past 25 years. IBM MQ is the cheapest software in the IBM software portfolio, and it is one of the best."
"In terms of cost, IBM MQ is slightly on the higher side."
"To implement such an IBM solution, a company has to pay a lot in term of licensing and consultancy. A pricing model might be a better option."
"If one is cheap and ten is expensive, I rate the tool's price a seven. The product is expensive."
"The license for IBM MQ is commercial and not cheap. You get a multi-platform solution, which is important because it lets you connect systems on mainframes, personal solutions, Unix, Linux, etc."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
15%
Comms Service Provider
9%
Outsourcing Company
6%
Financial Services Firm
17%
Outsourcing Company
11%
Manufacturing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise19
Large Enterprise147
 

Questions from the Community

Ask a question
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What is MQ software?
Hi As someone with 45+ years of experience in the Transaction and Message Processing world, I have seen many "MQ" solutions that have come into the market place. From my perspective, while each pro...
What are the differences between Apache Kafka and IBM MQ?
Apache Kafka is open source and can be used for free. It has very good log management and has a way to store the data used for analytics. Apache Kafka is very good if you have a high number of user...
How does IBM MQ compare with VMware RabbitMQ?
IBM MQ has a great reputation behind it, and this solution is very robust with great stability. It is easy to use, simple to configure and integrates well with our enterprise ecosystem and protocol...
 

Also Known As

Infrared360
WebSphere MQ
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Deutsche Bahn, Bon-Ton, WestJet, ARBURG, Northern Territory Government, Tata Steel Europe, Sharp Corporation
Find out what your peers are saying about Avada Software Infrared360 vs. IBM MQ and other solutions. Updated: November 2026.
920,939 professionals have used our research since 2012.