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Avada Software Infrared360 vs IBM MQ comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Business Activity Monitoring
5th
Ranking in Message Oriented Middleware (MOM)
11th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (77th), Server Monitoring (36th)
IBM MQ
Ranking in Business Activity Monitoring
1st
Ranking in Message Oriented Middleware (MOM)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
165
Ranking in other categories
Message Queue (MQ) Software (1st)
 

Mindshare comparison

As of April 2025, in the Business Activity Monitoring category, the mindshare of Avada Software Infrared360 is 8.4%, up from 7.0% compared to the previous year. The mindshare of IBM MQ is 42.8%, up from 42.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Activity Monitoring
 

Featured Reviews

it_user685326 - PeerSpot reviewer
An offsite team performs a daily infrastructure health check and sends reports to the technical/management teams.
Administration, Monitoring, and Delegation are the most valuable features of the solution. * Administration: It provides a centralized audit trail of all the infrastructure changes. * Monitoring: It gives the ability to integrate with my company's global notification system, and the ability to proactively automate corrective actions. * Delegation: It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams.
SelvaKumar4 - PeerSpot reviewer
Offers the ability to batch metadata transfers between systems that support MQ as the communication method
We find it scalable for internal applications, but not so much for external integrations. It should support a wider range of protocols, not just a few specific ones. Many other products have broader protocol support, and IBM MQ is lagging in that area. IBM MQ needs to improve the UI for quicker logging. Users should also have a lot more control over logging, with a dashboard-like interface. That's something they should definitely work on.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has role-based access to queues, giving us more insights into problems."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"Monitoring that ties into our incident management system"
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."
"IBM MQ deals mainly with the queuing mechanism. It passes the data and it publishes it. These two abilities are the most valuable features."
"Technical support is quite helpful."
"There are a lot of extensible options for security, i.e., various things you can do. It's pretty easy to navigate."
"The initial setup is easy."
"RabbitMQ and Kafka require more steps for setup than IBM MQ. Installation of the IBM product is very simple."
"Data integrity, reliability and security are valuable features that IBM MQ possesses."
"The solution is very easy to work with."
"Reliable integration between MQ servers is the most valuable feature."
 

Cons

"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"It could provide more monitoring tools and some improvement to the UI. I would also like to see more throughput in future versions."
"The tool is expensive."
"The user interface should be enhanced to include more monitoring features and other metrics. The metrics should include not only those from the IBM MQ point of view but also CPU and memory utilization."
"Presenting and maybe having some different options for different user experiences based on the administrative duties that you have to do as an app manager or configure the server or security would be an improvement."
"I don’t like legacy view of MQ."
"With IBM products, there's less marketing. If they do more demos and more seminars on their products, it will be very useful. On a given day. I get seminar invites for many vendors and products, but for IBM, I may get an invite once or twice a year."
"The worst part is the monitoring or admin, especially in the ACE or Broker. There is always a problem of transparency. In MQ you can observe any process and you know exactly what's going on behind the scenes, but with the ACE or Broker, it's a problem monitoring the HTTP inputs. It's like a black box."
"The solution should offer a freeware version, free vouchers, or certifications for learning purposes and building knowledge base."
 

Pricing and Cost Advice

"Start small, then increase licensing later as per your demand."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"To implement such an IBM solution, a company has to pay a lot in term of licensing and consultancy. A pricing model might be a better option."
"99.999 percent availability for less than a penny per message over the past 25 years. IBM MQ is the cheapest software in the IBM software portfolio, and it is one of the best."
"Our costs haven't increased but they also have not improved."
"Small-scale companies may not want to buy IBM MQ because of its high cost."
"The price of IBM MQ could improve by being less expensive."
"IBM's licensing model seems more reasonable than some competitors. They charge based on usage, which is good."
"There is real money involved here. As compared to RabbitMQ, IBM MQ is on the higher side in terms of cost."
"The fee for this solution is on the higher end of the scale."
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Top Industries

By visitors reading reviews
Financial Services Firm
42%
Manufacturing Company
9%
Computer Software Company
7%
Hospitality Company
5%
Financial Services Firm
37%
Computer Software Company
12%
Manufacturing Company
6%
Government
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
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What is MQ software?
Hi As someone with 45+ years of experience in the Transaction and Message Processing world, I have seen many "MQ" solutions that have come into the market place. From my perspective, while each pro...
What are the differences between Apache Kafka and IBM MQ?
Apache Kafka is open source and can be used for free. It has very good log management and has a way to store the data used for analytics. Apache Kafka is very good if you have a high number of user...
How does IBM MQ compare with VMware RabbitMQ?
IBM MQ has a great reputation behind it, and this solution is very robust with great stability. It is easy to use, simple to configure and integrates well with our enterprise ecosystem and protocol...
 

Also Known As

Infrared360
WebSphere MQ
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Deutsche Bahn, Bon-Ton, WestJet, ARBURG, Northern Territory Government, Tata Steel Europe, Sharp Corporation
Find out what your peers are saying about Avada Software Infrared360 vs. IBM MQ and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.