We performed a comparison between Avada Software Infrared360 and IBM SevOne Network Performance Management (NPM) based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Microsoft, IBM and others in Server Monitoring."It has role-based access to queues, giving us more insights into problems."
"We have benefited mainly from the use of the dashboard interface. It makes the network visually interesting for other people who are not in the network. A lot of people are not network techies who understand streams in the network. Based on location, we have streams coming in and out. They can see visually when there is some problem. They don't need to understand all the network technology behind it to be able to understand if everything is working well or if there is a problem."
"The SMP and the xStats, which is for flat file integration, are both useful for integrating the various metrics that the device provides to monitor the performance of those systems."
"In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box."
"The out of the box reports and workflows are pretty good and they meet our requirements well."
"The most valuable feature as of late has been the API integration with ServiceNow."
"SevOne has rich API capabilities, giving us the flexibility to control what we collect and customize the collection, creation, and manipulation of now metrics as necessary."
"One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need..."
"We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight."
"I'm not really sure if this was the software's fault or a server issue, but a couple of years back the disks were failing on our SevOne physical server every month and the server would go down. The secondary server took over from the primary until the disk issue was resolved. That was annoying."
"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"
"With the administrative management of the appliance, if some object appears from SevOne because something changed in the network or whatever, then as an administrator you will not be aware. If you are using this object in a report, this object will disappear from the report and you will not be aware of it. So, if you have 1,000 reports, you cannot always check these reports everyday to see if objects are missing or information has disappeared. We don't have any information on alerts, saying that something is happening there and maybe we need to take action. If an object was replaced by another one, or if a link was replaced by another one, then the graph needs to be changed because it doesn't exist in the graph anymore. However, we don't have this information."
"Their virtualization solution is not compatible with our Kubernetes environment, which is one of the reasons we are ending our relationship with them."
"Would benefit with the addition of AI modules for proactive data insights."
"In terms of having a complete view of our network performance, I would rate it a nine out of 10. The reason for not giving it a 10 is that there is no packet capture associated with SevOne, but we do have other tools in place to do that."
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Earn 20 points
Avada Software Infrared360 is ranked 15th in Server Monitoring with 1 review while IBM SevOne Network Performance Management (NPM) is ranked 3rd in Server Monitoring with 20 reviews. Avada Software Infrared360 is rated 10.0, while IBM SevOne Network Performance Management (NPM) is rated 8.2. The top reviewer of Avada Software Infrared360 writes "Role-based access to queues, giving us more insights into problems". On the other hand, the top reviewer of IBM SevOne Network Performance Management (NPM) writes "Easy to use, facilitates proactive problem detection and resolution, with helpful and responsive support". Avada Software Infrared360 is most compared with IBM MQ, whereas IBM SevOne Network Performance Management (NPM) is most compared with SolarWinds NPM, Zabbix, IBM QRadar, Fortinet FortiAnalyzer and Splunk.
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