Avada Software Infrared360 vs IBM SevOne Network Performance Management (NPM) comparison

Avada Software and IBM are both solutions in the Server Monitoring category. Avada Software is ranked #36, while IBM is ranked #18 with an average rating of 8.0. Avada Software holds a 0.2% mindshare in SM, compared to IBM’s 0.9% mindshare. Additionally, 100% of Avada Software users are willing to recommend the solution, compared to 96% of IBM users who would recommend it.

Avada Software Infrared360

Read 13 Avada Software Infrared360 reviews

63 Views
32 Comparison Views

100% willing to recommend

IBM SevOne Network Performa...

Read 54 IBM SevOne Network Performance Management (NPM) reviews

419 Views
230 Comparison Views

96% willing to recommend

Avada Software Infrared360

IBM SevOne Network Performa...

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Executive SummaryUpdated on Aug 6, 2024

IBM SevOne Network Performance Management (NPM) and Avada Software Infrared360 compete in network performance management. IBM SevOne NPM has the upper hand with its detailed analytics and reporting, while Avada Software Infrared360 stands out in integration capabilities and ease of deployment.

Features: IBM SevOne NPM is praised for its robust data collection, real-time analytics, and comprehensive reporting features. Avada Software Infrared360 is noted for its strong integration capabilities, real-time monitoring, and ease of integration with existing systems.

Room For Improvement: IBM SevOne NPM could benefit from enhancements in customization, intuitive navigation, and streamlined processes. Avada Software Infrared360 requires better documentation, enhanced scalability options, and improved guidance.

Ease Of Deployment and Customer Service: IBM SevOne NPM is recognized for its straightforward deployment and responsive customer support. Avada Software Infrared360 is lauded for its simpler deployment model and highly supportive customer service.

Pricing and ROI: IBM SevOne NPM has a higher initial setup cost but offers a justified ROI due to its rich feature set and performance improvements. Avada Software Infrared360 is more cost-effective with lower setup costs and a quicker ROI, appealing for budget-conscious users.

To learn more, read our detailed Avada Software Infrared360 vs. IBM SevOne Network Performance Management (NPM) Report (Updated: April 2025).

Buyer's Guide

Avada Software Infrared360 vs. IBM SevOne Network Performance Management (NPM)

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avada Software Infrared360

Ranking in Server Monitoring

36th

Average Rating

8.8

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (77th), Business Activity Monitoring (5th), Message Oriented Middleware (MOM) (11th)

IBM SevOne Network Performa...

Ranking in Server Monitoring

18th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Network Monitoring Software (37th), IT Infrastructure Monitoring (43rd), Log Management (44th), Cloud Monitoring Software (29th)

Mindshare comparison

As of April 2025, in the Server Monitoring category, the mindshare of Avada Software Infrared360 is 0.2%, up from 0.1% compared to the previous year. The mindshare of IBM SevOne Network Performance Management (NPM) is 0.9%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Server Monitoring

Featured Reviews

it_user685326

Vice President at a financial services firm with 10,001+ employees

An offsite team performs a daily infrastructure health check and sends reports to the technical/management teams.

Administration, Monitoring, and Delegation are the most valuable features of the solution. * Administration: It provides a centralized audit trail of all the infrastructure changes. * Monitoring: It gives the ability to integrate with my company's global notification system, and the ability to proactively automate corrective actions. * Delegation: It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams.

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Grzegorz Nowak

Solution Architect at Wingu

Improves infrastructure planning by helping us analyze network traffic

We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."

"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."

"It has role-based access to queues, giving us more insights into problems."

"We have easily created use case testing harnesses for specific flows that incorporate various message types."

"Monitoring that ties into our incident management system"

"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."

"With this tool it is interesting to show the info to the client and explain where the traffic is."

"The SMP and the xStats, which is for flat file integration, are both useful for integrating the various metrics that the device provides to monitor the performance of those systems."

"The most valuable feature is the NMS because that's the core of the system. Without the NMS, the other tools aren't that usable."

"Scalability. I have never had to worry about how to handle really big environments."

"One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."

"The comprehensiveness of this solution's collection of network performance and flow data is one of the basics in the field for what it does. It meets all of our needs. So for all those areas, for the most straightforward collection capabilities, right up to NetFlow and even telemetry, it meets all those demands. Not only just basic or fundamental SNMP collection capability, but the product also supports what we need for the future with telemetry streaming. So it's very comprehensive."

"It's a great solution for highlighting and discovering useful information regarding our network's elements."

"It also gives us the closest thing to real-time insight into network performance that we have, with just a 10-second delay. It's very important for us to know the health of the infrastructure very quickly."

More IBM SevOne Network Performance Management (NPM) pros

Cons

"The user interface could be sexier and more ergonomic. The competing products have similar problems."

"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."

"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."

"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."

"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."

"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."

"There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor."

"I would like to see live maps as an added feature. Also, build modules on AI and EML to provide better data insights that would proactively tell us what we should be looking after."

"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."

"When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need..."

"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"

"One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like it to be. We would like to understand the different interface types and the connection points better, through the visualization. Heatmaps also need further development."

"The method of searching for SIP and the way to create the groups."

"Telemetry is hot these days, and IBM can improve SevOne's support for telemetry correction. Reporting is another feature that could be better. It provides the bare minimum functionality, which is good enough for most engineers, but the management isn't advanced. The new portal provides a much lighter view and better visualization, but the management is not so good."

More IBM SevOne Network Performance Management (NPM) cons

Pricing and Cost Advice

"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."

"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."

"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."

"Start small, then increase licensing later as per your demand."

"It is inexpensive compared to other monitoring tools."

"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."

"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."

"There are different options available for licensing, with the per-device option being more expensive but more flexible."

"There are cheaper solutions available."

"Prices per license are not huge, but they exist."

"The pricing has been fair."

"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."

More IBM SevOne Network Performance Management (NPM) pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

42%

Manufacturing Company

Computer Software Company

Hospitality Company

Financial Services Firm

17%

Manufacturing Company

14%

Computer Software Company

14%

Legal Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

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What needs improvement with SevOne Network Data Platform?

There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...

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What is your primary use case for SevOne Network Data Platform?

The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...

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What advice do you have for others considering SevOne Network Data Platform?

To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...

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Product Reports

Buyer's Guide

Avada Software Infrared360

April 2025

Download Avada Software Infrared360 product report

Buyer's Guide

IBM SevOne Network Performance Management (NPM)

April 2025

IBM SevOne Network Performance Management (NPM) report

Download IBM SevOne Network Performance Management (NPM) product report

Also Known As

Infrared360

SevOne

Overview

Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.

Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.

Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work. Within those spaces are only the objects and resources the user has been granted visibility. Role policy dictates permissions on those resources.

It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.

*Kafka coming soon

Avada Software

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...

IBM

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin, Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)

Buyer's Guide

Avada Software Infrared360 vs. IBM SevOne Network Performance Management (NPM)

April 2025

Free Report: Avada Software Infrared360 vs. IBM SevOne Network Performance Management (NPM)

Find out what your peers are saying about Avada Software Infrared360 vs. IBM SevOne Network Performance Management (NPM) and other solutions. Updated: April 2025.

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