Avada Software Infrared360 vs IBM SevOne Network Performance Management (NPM) comparison

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We performed a comparison between Avada Software Infrared360 and IBM SevOne Network Performance Management (NPM) based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It has role-based access to queues, giving us more insights into problems."

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"We have benefited mainly from the use of the dashboard interface. It makes the network visually interesting for other people who are not in the network. A lot of people are not network techies who understand streams in the network. Based on location, we have streams coming in and out. They can see visually when there is some problem. They don't need to understand all the network technology behind it to be able to understand if everything is working well or if there is a problem.""The SMP and the xStats, which is for flat file integration, are both useful for integrating the various metrics that the device provides to monitor the performance of those systems.""In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box.""The out of the box reports and workflows are pretty good and they meet our requirements well.""The most valuable feature as of late has been the API integration with ServiceNow.""SevOne has rich API capabilities, giving us the flexibility to control what we collect and customize the collection, creation, and manipulation of now metrics as necessary.""One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications.""We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."

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Cons
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."

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"When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need...""We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight.""I'm not really sure if this was the software's fault or a server issue, but a couple of years back the disks were failing on our SevOne physical server every month and the server would go down. The secondary server took over from the primary until the disk issue was resolved. That was annoying.""The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages""With the administrative management of the appliance, if some object appears from SevOne because something changed in the network or whatever, then as an administrator you will not be aware. If you are using this object in a report, this object will disappear from the report and you will not be aware of it. So, if you have 1,000 reports, you cannot always check these reports everyday to see if objects are missing or information has disappeared. We don't have any information on alerts, saying that something is happening there and maybe we need to take action. If an object was replaced by another one, or if a link was replaced by another one, then the graph needs to be changed because it doesn't exist in the graph anymore. However, we don't have this information.""Their virtualization solution is not compatible with our Kubernetes environment, which is one of the reasons we are ending our relationship with them.""Would benefit with the addition of AI modules for proactive data insights.""In terms of having a complete view of our network performance, I would rate it a nine out of 10. The reason for not giving it a 10 is that there is no packet capture associated with SevOne, but we do have other tools in place to do that."

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Pricing and Cost Advice
  • "Start small, then increase licensing later as per your demand."
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  • "The pricing has been fair."
  • "Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
  • "The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
  • "Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."
  • "There are different options available for licensing, with the per-device option being more expensive but more flexible."
  • "A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."
  • "For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."
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    Questions from the Community
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    Top Answer:One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The… more »
    Top Answer:Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level… more »
    Top Answer:One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like… more »
    Ranking
    15th
    out of 31 in Server Monitoring
    Views
    1,013
    Comparisons
    616
    Reviews
    1
    Average Words per Review
    368
    Rating
    10.0
    3rd
    out of 31 in Server Monitoring
    Views
    6,109
    Comparisons
    3,393
    Reviews
    20
    Average Words per Review
    1,953
    Rating
    8.2
    Comparisons
    Also Known As
    Infrared360
    SevOne
    Learn More
    Avada Software
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    Overview

    Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as  JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.

    Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.

    Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work.  Within those spaces are only the objects and resources the user has been granted visibility.  Role policy dictates permissions on those resources.

    It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.                 

      *Kafka coming soon 

    The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

    Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

    For further information, please visit www.ibm.com/cloud/sevo...



    Offer
    Learn more about Avada Software Infrared360
    Learn more about IBM SevOne Network Performance Management (NPM)
    Sample Customers
    USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
    ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
    Top Industries
    REVIEWERS
    Financial Services Firm73%
    Government27%
    VISITORS READING REVIEWS
    Financial Services Firm22%
    Computer Software Company18%
    Comms Service Provider8%
    Government5%
    REVIEWERS
    Comms Service Provider37%
    Media Company11%
    Financial Services Firm11%
    Computer Software Company9%
    VISITORS READING REVIEWS
    Computer Software Company28%
    Financial Services Firm9%
    Comms Service Provider8%
    Government6%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise36%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise6%
    Large Enterprise71%
    REVIEWERS
    Small Business6%
    Midsize Enterprise12%
    Large Enterprise83%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise13%
    Large Enterprise65%
    Buyer's Guide
    Server Monitoring
    November 2022
    Find out what your peers are saying about Zabbix, Microsoft, IBM and others in Server Monitoring. Updated: November 2022.
    654,658 professionals have used our research since 2012.

    Avada Software Infrared360 is ranked 15th in Server Monitoring with 1 review while IBM SevOne Network Performance Management (NPM) is ranked 3rd in Server Monitoring with 20 reviews. Avada Software Infrared360 is rated 10.0, while IBM SevOne Network Performance Management (NPM) is rated 8.2. The top reviewer of Avada Software Infrared360 writes "Role-based access to queues, giving us more insights into problems". On the other hand, the top reviewer of IBM SevOne Network Performance Management (NPM) writes "Easy to use, facilitates proactive problem detection and resolution, with helpful and responsive support". Avada Software Infrared360 is most compared with IBM MQ, whereas IBM SevOne Network Performance Management (NPM) is most compared with SolarWinds NPM, Zabbix, IBM QRadar, Fortinet FortiAnalyzer and Splunk.

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