What needs improvement with Azure Monitor?

Please share with the community what you think needs improvement with Azure Monitor.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
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31 Answers
Hemal Lathia - PeerSpot reviewer
Network Analyst at Hella Infra Market
Real User
Top 20
Aug 22, 2023

I have used multiple products like Webex and PRTG. Some features could be added. Azure Monitor should add SMS and APIs. We have very limited access to Azure Monitor. I usually get alerts on my phone when they are integrated with Slack. I am not always available, but my team is. Sometimes, I am traveling and don't have access to my email, but I have Slack and other third-party projects that send me instant messages if a sensor goes down.

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Erwin Del Rosario - PeerSpot reviewer
Full Stack Software Engineer at Collabera Philippines
Real User
Top 5
Jun 28, 2023

The solution's monitoring feature has limitations for analyzing multiple metrics. Also, its support services could be better.

Solution Architecture at WEST AGILE LABS INC
Real User
Top 20
May 19, 2023

In terms of pricing, Azure Monitor's billing based on data size can sometimes lead to increased costs, especially when developers need to purge data frequently. While there are mechanisms in place to track and manage this, there is room for improvement in terms of optimizing data pausing and related processes. Enhancements in this area could help mitigate potential billing concerns and provide a more seamless experience for users.

Lead architect at Ziggo Services B.V.
Real User
Top 20
Apr 13, 2023

We encounter some difficulties in monitoring the operating system on its own. Therefore, we require additional tools to obtain a comprehensive view of the entire application chain. The technical support can be faster and has room for improvement. The dashboarding and reports could benefit from improvements, as Microsoft seems to prioritize Power BI as their main dashboarding tool. Perhaps these enhancements could be integrated natively into Azure, as there is certainly room for improvement in that area.

Server Engineer at a tech services company with 11-50 employees
Real User
Top 20
Apr 11, 2023

Its interface has room for improvement. Some of the options or some of the ways to navigate could be improved, but that's a general thing. All companies are always modifying the user interface because there's a better way to move things around or a better way to put things so that people can see the product features that they didn't know existed. For me, that's probably the biggest thing. It's a little lacking in features. There are some things that they could do to improve it, but it's not that big of a deal for me. There's obviously competition that does a lot more, but for what we're going to be using it for, it's perfectly fine. The biggest one is probably just the user interface. There could be more advanced logging at the database level. They can also improve their query builder to allow you to search for things better, but I last used it about a year ago. They might have already changed a ton of things in the newer versions.

Senior Automated Tester & Test Manager & AnalystSenior at a consultancy with 10,001+ employees
Real User
Top 5
Mar 9, 2023

They should include advanced logging on the database level in the Azure pool. Presently, we are not able to catch the transaction logs. The preview mode is available only for dedicated SQL servers and not for a database pool. They should improve this particular area of the solution. They should add a built-in feature for tracing the request and responses. Currently, it does not get measured automatically, and we need to write down the custom solution to check the request and the responses in the logs. They should create a log utility to log the request and send it to the Application Insights in the integration as a custom attribute. There should be default parameters and headers, which we can customize. It'll be beneficial because, at present, we only have responses, but not the requests. It is the solution's downside.

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Mark Hawkins-Wood - PeerSpot reviewer
Head Cloud Operations at a computer software company with 51-200 employees
Real User
Top 10
Feb 13, 2023

The query builder could be better. In comparison to other monitoring tools, in order to use Azure Monitor, your engineers need to have KQL experience. If they don't, it's not intuitive as a system. They need to understand KQL and get the right queries to get the value that they want, whereas a lot of out-of-the-box solutions, such as FrameFlow and Datadog, can be given to somebody untrained, and the UI will guide them through what they need to do. You lose some customization with that, but you don't need to train people on it. It would be good if Microsoft had some form of query builder in place so that you can choose a metric and it writes the code for you. Some kind of AI elements would help with that skill gap for organizations. Their support also needs to be improved. I've had a lot of issues with their support.

Senior Solutions Specialist (Network & Security) at Ooredoo Qatar
Real User
Top 20
Jan 11, 2023

Azure Monitor's integration with applications could be improved. There is limited support in terms of what it can monitor, and the connectors are built in a way that only monitors a specific area. In the next release, Azure Monitor should improve its visibility features, especially for WordPress websites.

Abdeldjalil Sichaib - PeerSpot reviewer
CTO / Cloud Architect / Freelance at Skyops
Real User
Top 10
Nov 29, 2022

The APM needs to be improved to compare with Dynatrace or Elastic. For example, monitoring user sessions is interesting in Dynatrace or Elastic but is not dynamic in the solution. The static view is very basic. The monitoring of Kubernetes clusters needs improvement to be on par with competitors. With the solution, you need to monitor the process, deployment, application, and the security inside the cluster. This is not the case with other products. The solution should monitor or integrate with other cloud providers like AWS or DCP. That would be valuable because some customers have multi-cloud environments so they go with third parties to accommodate their needs. Because of this, customers say the solution is not interesting for them.

Swapan Biswas - PeerSpot reviewer
Associate Consultant at Tata Consultancy
Real User
Top 5
Nov 29, 2022

Alerts cannot be configured to monitor at a certain point in time. For example, we might want to alert people at zero hours but that is not possible. Splunk can accomplish this and its alerts are far better than the solution's options. The alerting mechanism is not up to the market. The default interface should be improved. You can prepare your own dashboard by using custom query language, but the default interface is not good.

Associate Principal - Cloud Solutions at Apexon
Real User
Top 5Leaderboard
Nov 15, 2022

Unfortunately, Azure Monitor stalls quite a bit. Azure Monitor can take up to 60 seconds to bring up metrics data. That length of latency is terrible and needs to be improved. The ripple effect of one wrong configuration affects multiple resources within milliseconds. Azure Monitor then reports after more than a minute that something went wrong. To improve this, Azure should create a visual representation of what the resource configuration was and compare it to what changed. Alerts are queries to figure out what has happened. If there was a reliable infrastructure diagram available, it could tell me where the configuration changed. Azure gives you so many logs, to understand where the change happens you have to review thousands of rows of logs. In the cloud, there are too many resources, so you end up trying to find the needle in the haystack to determine what is actually happening. In future releases, I would like to see Azure Monitor improve its diagram capabilities. Azure, in the last few years, has started to provide some basic diagramming where you can visualize from an Azure point of view, what is happening at the Kubernetes cluster and how the various resources are related to each other, we still need to use a lot of third-party tools. Imagine if an Excel sheet was thrown to you with a few thousand rows, and you were asked to determine what happened, within a minute or two, before a disaster strikes. A visualization tool is required to know what the previous configuration was as compared to the current configuration. The solution is also reactionary and not proactive or intuitive. Azure Monitor should be able to alert you that certain changes will cause certain outcomes before making the change using futuristic infrastructure diagrams. Lastly, I would like Azure Monitor to provide a separate portal for large operations teams, as there currently is no solution for them.

Subject Matter Expert at Vision Software
Real User
Top 5
Nov 10, 2022

I would like more transparency when we use the solution with another environment, like on-premises, or on another cloud environment, like AWS or GCP. What I would like to see in the next release is not directly related to the solution, but it depends on Azure cost management. Maybe if we had the opportunity to monitor the cost of Azure and another cloud in one environment, and maybe integrate that with Azure Monitor, that would be incredible and amazing for any IT company to offer that to our customers.

Vice President - Network Management at ADS Securities LLC
Real User
Top 20
Aug 31, 2022

If it is configured incorrectly, you can end up with a huge bill. Sometimes, a lot of data is collected and stored, and we may get charged for that kind of storage which is an issue.

PINAR YILDIRAN - PeerSpot reviewer
Head of Service Development at Zorlu Holding
Real User
Top 5
Jul 21, 2022

We are sometimes confused about the details. We would like to have a flow in terms of how a new application should engage with Azure Monitor. We must understand: what is the most crucial part of our monitoring or support? We are not very good at it yet. Currently, it seems it's complicated to get the correct information in terms of what to do and how things work. Maybe it would help if they offered some guidance or written guides. For example, we say that project manager should follow their quality issues before putting the application into production. It's so complicated from their side for the project managers. Some kind of simplification is required for people engaged in the platform. Still, it's very new, and we will be gaining experience, and we may see much more substantial things in the future as we uncover more capabilities.

Lokesh Goyal - PeerSpot reviewer
System Engineer at Infosys
Top 10
Jun 24, 2022

They need to work with other cloud providers - not just Azure. We'd like them to work with clouds such as GCP, AWS, and Alibaba, for example.

Consultant at a tech services company with 11-50 employees
Real User
Top 5
Apr 25, 2022

Azure Monitor is a complex product because you can use it to monitor different things, and that could be an area for improvement. Having templates by Microsoft added to it is another area for improvement. What I'd like to be added in the next release of Azure Monitor is an overview of best practices from Microsoft and what they'd recommend users to monitor. Assigning an alert is another feature I'd like to see in the next release of the solution. Currently, you can't assign an alert to anyone, if a server crashed and you need to assign that alert to a specific team, it's not possible.

George Nsude - PeerSpot reviewer
Solutions Architect at Ultiblob Cloud Services
Real User
Top 10
Mar 28, 2022

Azure Monitor could improve the visualization aspect and integrate better with other third-party services.

Khang Do - PeerSpot reviewer
Data Engineer at a financial services firm with 1,001-5,000 employees
Real User
Top 5
Feb 28, 2022

Visualization in Azure Monitor needs improvement. Adding more features to it would also make the solution better.

Principal Application Developer at a insurance company with 5,001-10,000 employees
Real User
Top 20
Oct 13, 2021

If Azure Monitor wants to compete with other APM products in the industry, it has to stitch together the information and user flow. It also needs to provide all the information, as you get with Stock Trace, including details related to where the call came from and where the problem lies. That's what we'd like to see. With a solution like Dynatrace, you have a clear path and you know which calls were made before and after the problem, and where the issue occurred. That feature is lacking in Azure Monitor.

Senior Java Developer at a tech services company with 501-1,000 employees
May 17, 2021

It's difficult to say as I only use a small part of this solution; however, It can be quite difficult to use at times. I think there are better solutions available. In my opinion, they should improve the overall user experience, especially when it comes to indexing and searching collective logs. The search language they've developed is quite difficult to understand.

Senior System Administrator at BCBS of Kansas City
Real User
Aug 23, 2020

There are a lot of things that take more time to do, such as charting, alerting, and correlation of data, and things like that. Azure Monitor doesn't tell you why something happened. It just tells you that it happened. It should also have some type of AI. Environments and applications are becoming more and more complex every day with hundreds or thousands of microservices. Therefore, having to do a lot of the stuff manually takes a lot of time, and on top of that, troubleshooting issues takes a lot of time. The traditional method of troubleshooting doesn't really work for or apply to this environment we're in. So, having an AI-based system and the ability to automate deployments of your monitoring and configurations makes it much easier.

Manager - Infrastructure at a government with 1,001-5,000 employees
Jun 28, 2020

Overall, we're not too enthusiastic about the solution. The solution is administration heavy, and very cumbersome. Using it is a lot of work on the admin side. It doesn't do things out of the box the way other products do. The new data ingest pricing model is wrong. They should scrap that all together. It should be a flat rate per year. As of right now, it fluctuates month to month, so it's hard to really know how much you will be charged. The solution needs a lot of work. It needs out of the box monitoring, real-time monitoring, and better network mapping. There are many features that are lacking. The process of implementation needs to be easier. The problem is the solution only does Azure. It can't monitor any other SAAS products. That's a very limiting design flaw.

Managing Director at a tech services company with 11-50 employees
May 20, 2020

The price could be lower but it is not a must.

S/W Technologies & Processes Unit Manager at Unisystems
Real User
May 10, 2020

I think the product could be improved if they were to work on automation related to gathering metrics from more applications without the need for instrumentation and things like that. I'd like them to work more on that. Additional features they could include would be more automations related to applications and monitoring, user experience monitoring on the application level. Improvement on technical support would also be helpful.

Chief Technical Officer at a tech services company with 11-50 employees
Real User
Mar 16, 2020

I'd like the solution to do more around vulnerability assessment. It's lacking in the product right now.

Manager - Infrastructure at a government with 1,001-5,000 employees
Feb 2, 2020

When something goes down, we want the option to have automation in place to get it back up again as quickly as possible. It is not very user-friendly so the GUI can be improved.

Senior Systems Administrator at Herbalife
Real User
Jan 29, 2020

The troubleshooting logs need improvement. There should be some improvement there. I have a hard time finding the right logs at the right times whenever there is an issue occurring. They should simplify the logs.

IT Consultant at productive it solutions
Real User
Top 20
Oct 28, 2019

I'm quite involved in the automation of dynamic alerts so I really can provide some insight into how that can be improved. They did have an alerts feature before and it was quite well automated, but since they've gone to a dynamic model and did a few updates, it broke a few things. Some commands that were used before no longer work. But some things that could be improved are: * Feedback should really be feeding back to MSFC (Windows Server Failover Cluster). * Make it so you can actually create more dynamic alerts on the fly. * Add capabilities to export templates dynamically. * Integrate better with Terraform — which everybody seems to be using these days. The integration with Terraform is broken on the Terraform side as well so it's not working as well as it should be from either point.

Technical Engineer at Asperion
Real User
Oct 2, 2019

In comparison to New Relic, which I've used before, it's a bit more complicated. It's not as easy to use. It also took some time to get it working. The implementation needs to be simpler.

Senior Principal Consultant at GDPRTech
Sep 29, 2019

They can simplify the overall complexity since you have multiple data sources in the cloud for monitoring. It's quite simple, but there are so many portals. It takes time to work with it. If they could simplify the user configuration, that would be good. The integration capabilities could use some improvements.

Partner / Consultant at procomix
Sep 5, 2019

They need to work on a more hybrid deployment that will allow us to monitor local on-premise deployments and connect to different systems. I would like to see more integration. In the next version, I would like to see more mobile applications. The current support is based on email so customers don't have full support. I think the developers need to put some effort into the support team to put skilled people in place and provide phone access.

Related Questions
Cloud Migration Architect at kyndryl
Sep 11, 2023
Hello peers,  I am a Cloud Migration Architect at a large tech company. I am currently researching Azure Monitoring and its capabilities. Can you please provide a comparison of Azure Monitor for Oracle and Azure Monitor for OEM?  Thank you for your help.
Content Manager at PeerSpot (formerly IT Central Station)
Nov 17, 2021
Which is better and why?
See 2 answers
Shibu Babuchandran - PeerSpot reviewer
Regional Manager/ Service Delivery Manager at a tech services company with 201-500 employees
Oct 22, 2021
Hi @Netanya Carmi​, Below are some comparisons on features and Integrations.  Azure Monitor Splunk Full observability into your applications, infrastructure, and network. It provides sophisticated tools for collecting and analyzing telemetry that allow you to maximize the performance and availability of your cloud and on-premises resources and applications; Search, monitor, analyze and visualize machine data. Splunk Inc. provides the leading platform for Operational Intelligence. Customers use Splunk to search, monitor, analyze and visualize machine data.                                    IT Infrastructure Monitoring Features Application Monitoring √ √ Bandwidth Monitoring √ X Capacity Planning √ X Configuration Change Management √ √ Data Movement Monitoring √ √ Health Monitoring √ X Multi-Platform Support √ X Performance Monitoring √ √ Point-in-Time Visibility √ X Reporting / Analytics √ √ Virtual Machine Monitoring √ X                                                 Integrations Squadcast √ √ Amazon EKS X √ Amazon Redshift X √ Amazon Web Services (AWS) X √ Azure DevOps Services √ X Azure Logic Apps √ X Azure Stack √ X Beats √ X CMS Hub X √ CyberOne X √
Nov 17, 2021
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we have problems somewhere or if we are not getting the flow we expect. It is very easy to search for queries and events and then do analysis. The flexibility of the search capability is extremely valuable. Splunk works well with other solutions. It is very easy to set up and very straightforward to deploy. The more data you process with Splunk, the more expensive it gets; an improved pricing model is needed. It would be great if Splunk had more SIEM functionality with better customization and a better ticket tool. The on-premises scaling is a bit more limited than on the cloud. Splunk currently has some limited default rules and customizations. If they could concentrate more on compliance and security information, that would be an added bonus. Azure Monitor has made it significantly easier for us to monitor applications and infrastructure for possible problems. This solution offers a survey of surveillance in real time and a very helpful dashboard. Azure Monitor, which is integrated with Azure DevOps, has good load gathering and very good analytics. We get useful alerts with Azure Monitor that make recommendations about the security and the platform. There should be more specific detail about where problems lie. Azure Monitor is lacking somewhat in vulnerability assessment; this aspect could be better. Their automation also needs some improvement. From gathering metrics from more applications to getting processes quickly started when something goes down, automation should be better. Conclusion: For us, Splunk is the better solution. We use Splunk to search, monitor, analyze, and visualize machine data, which it does very well. The dashboard is very intuitive. The log collection and log management tools are very good. We find Splunk’s search capability to be very powerful and flexible. Splunk can access any kind of data and there is no limitation to the kind of structured or unstructured data you can extract. Our team also liked that Splunk offers better integration with more solutions.
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