Amazon WorkMail vs Zimbra Collaboration comparison

"The most valuable thing is that emails sent through SES have a delivery rate of greater than ninety percent."

"Amazon SES is very easy to configure."

"It is very stable. I haven't faced any issues."

"Amazon SES can handle a high volume of emails, making it suitable for organizations with large email lists or that need to send a large number of emails on a regular basis."

"There is no need for me to set up security."

"The product is very user-friendly."

"It is highly available and scalable. It is also highly reliable. I don't lose any of the messages or emails. If there is an issue where the email sent operation failed, Amazon as a platform ensures that the send operation is retried, and the email reaches its destination. This way, it is highly reliable."

"Amazon WorkMail integrates with Route 53 and other AWS services, providing a seamless experience when using AWS infrastructure."

"Zimbra Collaboration has a good web interface."

"Zimbra Collaboration's best feature is its compatibility with Microsoft's ActiveSync protocol, which allows users to use Outlook on Windows or MacOS."

"Network NG Modules are valuable to us."

"The Zimbra Collaboration's most valuable feature is web access."

"The stability is good and keeps getting better with each new update."

"The most valuable feature of Zimbra Collaboration is email functionality."

"The backup and storage management features of Zimbra Collaboration are valuable."

"The configuration is simple."

"There is room for improvement in the scalability."

"There is room for improvement in the support. It's just that customer support, though good, takes time to resolve issues."

"Amazon WorkMail's user interface could be more intuitive and user-friendly."

"When we first set up an email on Amazon SES, they had to verify it, which was not fast enough."

"The product should improve technical support."

"I would like to see detailed reports on email success and failure rates."

"Email service is definitely a requirement from an enterprise standpoint. Many organizations have their own on-premise email services, which take a lot of memory, backup, and other resources. If we can have a completely managed backup solution where we have a tiered backup or a tiered archival to be able to retrieve emails, it would be great. I would like to be able to retrieve emails in real-time (hot retrieval), over the 90-days period (warm retrieval), and over the one-year period (cold retrieval). It would be useful to have tiered backup and retrieval. It would help us in managing emails better and have a better backup solution. So, backup is something that we require."

"The only issue is the price, which is far too expensive."

"It is good and competent, but you have to pay for video and group chat features."

"Zimbra Collaboration could improve the migration from a basic solution to a more containerized solution. For example, the installation should be able to extend to the containers and manage them with some solution, such as OpenShift or Kubernetes."

"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."

"There are some security issues."

"The antispam and antivirus features are hard to understand on mobile devices."

"The solution’s forums don't have much information or documentation on administration tasks."

"I would like to see a Microsoft schedule function added."

"Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client."

"I rate the solution's pricing as one out of ten. It is close to being cheap. Sometimes, the tool offers a generous amount of free messages, up to 40,000, which is great for startups like ours. This means that we don't accumulate any costs for some months because we stay within the free usage tier. When we exceed the free allocation, the costs are reasonable, and no hidden charges exist."

"The solution should improve its price."

"It's very cheap. The cheapest among all the services available."

"WorkMail does require a license, it is, per user."

"We do not pay for licenses to use this solution."

"Zimbra Collaboration offers a good price-to-feature ratio."

"Zimbra Collaboration is expensive, and there is no perpetual license option."

"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."

"It's very expensive. When we compare the cost with Google Workspace, it's so expensive."

"The price of the solution is low."

"We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."

"Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."