Amazon WorkMail Reviews

Name: Amazon WorkMail
Brand: Amazon Web Services (AWS)
Rating: 4 (10 reviews)

Vendor: Amazon Web Services (AWS)

4.4 out of 5

10 reviews
90% willing to recommend

261 followers

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What is Amazon WorkMail?

Amazon WorkMail is a secure, managed business email and calendar service with support for existing desktop and mobile email client applications. Amazon WorkMail gives users the ability to seamlessly access their email, contacts, and calendars using the client application of their choice, including Microsoft Outlook, native iOS and Android email applications, any client application supporting the IMAP protocol, or directly through a web browser. You can integrate Amazon WorkMail with your existing corporate directory, use email journaling to meet compliance requirements, and control both the keys that encrypt your data and the location in which your data is stored. You can also set up interoperability with Microsoft Exchange Server, and programmatically manage users, groups, and resources using the Amazon WorkMail SDK.

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Amazon WorkMail is the #3 ranked solution in top Cloud Email solutions and #5 ranked solution in top Email Applications. PeerSpot users give Amazon WorkMail an average rating of 8.8 out of 10. Amazon WorkMail is most commonly compared to Google Workspace: Amazon WorkMail vs Google Workspace. Amazon WorkMail is popular among the large enterprise segment, accounting for 53% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 20% of all views.

Buyer's Guide

Cloud Email

July 2024

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Featured reviews

Michael Olayemi

Senior Software Engineer at Checkit

The solution is quite low-level and lacks some advanced features. For example, it doesn't provide tracking capabilities, such as knowing how many users opened an email, which is crucial for email marketing. You would need to integrate these analytics with other tools to get them. I need to know if there has been a bounce and how customers interacted with the email. I would only suggest that Amazon WorkMail relax the rules for using Amazon SES in production. When you create an account, it starts in Sandbox mode, which means you can't use it in production right away. You must go through a process, message Amazon, and request to move it to production. Since Amazon is a big company, I feel customers shouldn't need this permission to use the service in production.

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Prasanth MG

Software Engineer at Readyly

Amazon SES is very easy to configure. If I have an email ID in Gmail, I would have to learn the Gmail API to send an email programmatically. The advantage of Amazon SES is that I don't have to learn the API of the email service provider. I can just add my email on Amazon SES, do some verification, and send the email content directly to Amazon SES, which will then go through my email. So I don't have to learn the API of the email service provider. If tomorrow we start using a Yahoo account, I'll have to learn the API of the Yahoo email service. So, in this case, we can add both accounts to Amazon SES, and we only have to learn the API of Amazon SES.

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Rastu Singh

Technical Consultant - Email Deliverability at Adobe

We'd like to see the following improvements: * A/B testing. The ability to create and send multiple versions of an email to a small subset of an email list and then use data on which version performed better to inform future email campaigns would be helpful. * Email scheduling. We need the ability to schedule emails to be sent at a specific date and time in the future rather than being sent immediately. * Email personalization. We'd like the ability to insert personalized elements like a recipient's name or location into emails using data from an organization's systems. * Advanced analytics. It would be ideal to have detailed data and reporting on email opens, clicks, bounces, and other metrics, as well as integration with other business intelligence tools. * Advanced spam filtering. We need additional spam filtering options beyond the basic spam filtering already provided by SES, such as blocking specific types of content or customizing the spam filter's thresholds.

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Amazon WorkMail mindshare

Product category:

As of July 2024, the mindshare of Amazon WorkMail in the Cloud Email category stands at 8.0%, down from 17.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

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Key learnings from peers

Last updated Jul 12, 2024

Valuable Features

"The most valuable feature of the Amazon WorkMail for me is the SMC server. It makes my work much easier, especially since I often work with Spring Boot. There are many built-in APIs in Spring Boot that help with messaging. What I appreciate about it is that it simplifies the process. I don't need to write much code; I define the credentials in my properties or environment variables. The Java Message API, an internal API from Spring Boot, does most of the work. I set up the properties and connected them to the SMC server, and I can send emails."
"We use the tool for transactional emails and marketing."
"The most valuable thing is that emails sent through SES have a delivery rate of greater than ninety percent."

Room for Improvement

"The solution is quite low-level and lacks some advanced features. For example, it doesn't provide tracking capabilities, such as knowing how many users opened an email, which is crucial for email marketing. You would need to integrate these analytics with other tools to get them. I need to know if there has been a bounce and how customers interacted with the email."
"I would like to see detailed reports on email success and failure rates."
"There is room for improvement in the support. It's just that customer support, though good, takes time to resolve issues."

Pricing

"I rate the solution's pricing as one out of ten. It is close to being cheap. Sometimes, the tool offers a generous amount of free messages, up to 40,000, which is great for startups like ours. This means that we don't accumulate any costs for some months because we stay within the free usage tier. When we exceed the free allocation, the costs are reasonable, and no hidden charges exist."
"It's very cheap. The cheapest among all the services available."
"The solution should improve its price."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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