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Amazon WorkMail Reviews

4.2 out of 5
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What is Amazon WorkMail?

Featured Amazon WorkMail reviews

Amazon WorkMail mindshare

Product category:
As of February 2026, the mindshare of Amazon WorkMail in the Cloud Email category stands at 6.6%, down from 10.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Cloud Email Market Share Distribution
ProductMarket Share (%)
Amazon WorkMail6.6%
SendGrid10.2%
MailChimp8.6%
Other74.6%
Cloud Email

PeerResearch reports based on Amazon WorkMail reviews

TypeTitleDate
CategoryCloud EmailFeb 6, 2026Download
ProductReviews, tips, and advice from real usersFeb 6, 2026Download
ComparisonAmazon WorkMail vs SendGridFeb 6, 2026Download
ComparisonAmazon WorkMail vs MailChimpFeb 6, 2026Download
ComparisonAmazon WorkMail vs MailgunFeb 6, 2026Download
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Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
Company SizeCount
Small Business8
Midsize Enterprise1
Large Enterprise4
By reviewers
By visitors reading reviews
Company SizeCount
Small Business87
Midsize Enterprise29
Large Enterprise114
By visitors reading reviews

Top industries

By visitors reading reviews
University
10%
Comms Service Provider
9%
Computer Software Company
9%
Retailer
7%
Manufacturing Company
7%
Financial Services Firm
6%
Educational Organization
6%
Healthcare Company
5%
Marketing Services Firm
4%
Insurance Company
4%
Hospitality Company
4%
Performing Arts
3%
Government
3%
Media Company
3%
Outsourcing Company
3%
Energy/Utilities Company
2%
Non Profit
2%
Pharma/Biotech Company
2%
Construction Company
2%
Real Estate/Law Firm
2%
Logistics Company
2%
Consumer Goods Company
1%
Renewables & Environment Company
1%
Transportation Company
1%
Aerospace/Defense Firm
1%
 
Amazon WorkMail Reviews Summary
Author infoRatingReview Summary
Co-Founder & CTO at a consultancy with 11-50 employees4.0I use Amazon WorkMail to send around 50,000 emails daily, and its tracking, encryption, and cost-effectiveness meet our needs well. It's scalable, reliable, and integrates smoothly, with only minor improvements needed in the API opt-out feature.
Senior Software Engineer at Checkit5.0In our organization, Amazon WorkMail improves communication and simplifies email tasks with SMC integration and Spring Boot APIs. However, it lacks advanced tracking features and requires a cumbersome process to move Amazon SES from Sandbox to production.
Software developer at TAIGLE LLC4.0I use Amazon WorkMail primarily for sending emails and appreciate its integration with AWS services, enhancing workflows and saving costs. However, availability in limited regions is a concern, but its stability and scalability are excellent for notifications.
CTO at Al-Ebdaa2.5I use Amazon WorkMail for email account creation and integration with Gmail and Microsoft Outlook after migrating to AWS. Its security and management features are valuable, but the user interface could be more intuitive. AWS offers better features than Bluehost.
Senior Cloud Development Engineer at VeriFone4.5I found Amazon WorkMail to be user-friendly for sending email notifications to customers and our team. However, it could benefit from improved technical support. We didn't consider other solutions or cloud providers before choosing this product.
SDE at Readyly4.5I primarily use Amazon WorkMail to send verified emails via Amazon SES, which enhances security and handles bounces effectively. However, its scalability needs improvement as it currently sends notifications one at a time, limiting efficiency across organizational departments.
Technical Consultant - Email Deliverability at Adobe4.5We use SES for transactional, marketing, and notification emails due to its integration, machine learning for deliverability, automation, security, and cost-effectiveness. Improvements needed include A/B testing, email scheduling, personalization, advanced analytics, and spam filtering.
Senior Technical Lead at Coach Foundation4.5I use Amazon WorkMail for sending broadcasts and emails through our CRM. Its email delivery rate exceeds ninety percent, boosting trust as emails usually land in inboxes. However, customer support, though helpful, can be slow to resolve issues.