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IT Support Team Leader at a tech services company with 201-500 employees
Real User
Top 5Leaderboard
Compatible with other clients, effective business features, and simple client setup

What is our primary use case?

We use Microsoft Exchange for emails.

What is most valuable?

Microsoft Exchange is comparable to the Outlook client. Both are Microsoft products, and most people are familiar with Outlook. This is why the best feature of Microsoft Exchange is the ease of use. It is more compatible with the client software, especially for Microsoft Outlook. There are a lot of features available that are required for businesses users.

For how long have I used the solution?

I have been using Microsoft Exchange for approximately five years.

What do I think about the stability of the solution?

Microsoft Exchange is stable. However, there are other solutions that are more stable, such as Zimbra.

What do I think about the scalability of the solution?

The…

What is our primary use case?

We use Microsoft Exchange for emails.

What is most valuable?

Microsoft Exchange is comparable to the Outlook client. Both are Microsoft products, and most people are familiar with Outlook. This is why the best feature of Microsoft Exchange is the ease of use. It is more compatible with the client software, especially for Microsoft Outlook. There are a lot of features available that are required for businesses users.

For how long have I used the solution?

I have been using Microsoft Exchange for approximately five years.

What do I think about the stability of the solution?

Microsoft Exchange is stable. However, there are other solutions that are more stable, such as Zimbra.

What do I think about the scalability of the solution?

The solution is stable, but it could improve. It's crashing if there is a big mail database.  The Zimbra solution is better in this area.

We have approximately 200 people using this solution and we plan to continue to use this solution.

How are customer service and support?

We have contacted support. The support for Microsoft Exchange and Office 365 is widely available and is good.

Which solution did I use previously and why did I switch?

I have used Zimbra.

How was the initial setup?

The installation is simple for the clients.

What about the implementation team?

We have approximately three engineers that support this solution.

What other advice do I have?

I would recommend this solution to others.

I rate Microsoft Exchange an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Get our free report covering Microsoft, GFI, IceWarp, and other competitors of Zimbra Collaboration. Updated: January 2022.
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