Zimbra Collaboration and Open-Xchange are competing products in the email and collaboration solutions category. Zimbra Collaboration seems to have the upper hand in pricing and customer support, while Open-Xchange is favored for its robust features despite higher costs.
Features: Zimbra Collaboration is recognized for its email, calendar, and contact management capabilities with seamless integration options. Open-Xchange offers advanced collaboration tools such as document management and social media integration.
Ease of Deployment and Customer Service: Zimbra Collaboration is noted for its straightforward setup process along with reliable customer support, easing deployment challenges. Open-Xchange provides a flexible deployment model with on-premise and cloud installation options and has a responsive support structure.
Pricing and ROI: Zimbra Collaboration offers a cost-effective structure with good ROI due to lower initial setup costs and effective support. Open-Xchange, requiring a higher initial investment, offers substantial ROI through its extensive features and performance efficiencies.
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