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Microsoft Exchange vs Zimbra Collaboration comparison

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Featured Review
Find out what your peers are saying about Microsoft Exchange vs. Zimbra Collaboration and other solutions. Updated: January 2022.
565,689 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We have found it to be a stable solution. It is scalable and easy to install.""The most valuable features are that you can exchange information, tasks, attachments, and enhance the process in a short amount of time.""Support is very good.""Microsoft Exchange is a powerful solution. It can easily integrate with Active Directory and other business applications. It does not require any training, it is flexible and simple to use. When comparing Microsoft Exchange to other solutions, such as Lotus Note, it is more straightforward for business.""For me, the solution is very user-friendly. I've used it a long time and I know where everything is.""The availability group settings are better, so it has inherent scalability. In 2010, they added several sensible rules.""The backup and archiving features are valuable, it is user friendly too.""Microsoft Exchange is comparable to the Outlook client. Both are Microsoft products, and most people are familiar with Outlook. This is why the best feature of Microsoft Exchange is the ease of use. It is more compatible with the client software, especially for Microsoft Outlook. There are a lot of features available that are required for businesses users."

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"The logs, troubleshooting, and tracking we have found to be the most valuable features. We have any issues with lost messages the features are useful. It is very easy to track and log.""It has all collaboration features, such as document sharing, video conferencing, chatting, task sharing, and calendar sharing.""Zimbra Collaboration is light to manage. It works on the Linux operating system, which is far better to manage than Microsoft Windows. Microsoft Exchange works only on the Windows server. We prefer working on the Linux server for security reasons and ease of management. Zimbra Collaboration also has some integrated tools for security. It some modules to fight malware. These modules are not very powerful but are still doing a great job. Microsoft Exchange doesn't have a basic module. You have to purchase a security solution and add it to the solution. The cost of Zimbra Collaboration is one more reason for liking it. It is also very simple to migrate from Zimbra Collaboration to another email solution.""Good email solution and it's open-source.""The web interface is powerful and easy to use.""One of the most valuable features involves the solution's automatic backup, which I find to be pretty simple and straightforward, and obviates the need for additional software.""The stability is good and keeps getting better with each new update.""The backup and storage management features of Zimbra Collaboration are valuable."

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Cons
"It doesn't work very well on a virtual machine. We had to move it around. There are also issues when you try to move it between computers.""They could improve on the search function, it takes too much time.""There is a lot of spam email that comes in, so they should add functionality to help fix this problem.""Microsoft could make it easier to combine comments in the GUI. It isn't easy to do certain things in Exchange, primarily if the administrator isn't used to the command line, so I think the customer interface could be improved.""The pricing could be better, and it could have an easier implementation.""The solution is stable, but it could improve. It's crashing if there is a big mail database. The Zimbra solution is better in this area.""They could continue to improve the consolidation and integration of mailbox services to make them more flexible, easier to deploy, and more manageable.""In the version we have, I would like to see better communication between the end device and the Exchange server."

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"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure.""The installation is not straightforward, it can take two days for the full implementation.""Zimbra Collaboration could improve the migration from a basic solution to a more containerized solution. For example, the installation should be able to extend to the containers and manage them with some solution, such as OpenShift or Kubernetes.""The solution could use more integration with third-party tools.""There are some security issues.""I can confidently say that Zimbra is good enough for 2,000 client users. But, at the same time, if my client needs more than that and we have two options—Zimbra or Microsoft—I'm going with Microsoft because many admins will speak to Microsoft's ability to handle that many.""It would be great if a group chat feature were created to allow for a team environment.""Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client."

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Pricing and Cost Advice
  • "It's working very well. There is no problem, but the price is not the best."
  • "Its price is okay."
  • "It's a little bit expensive."
  • "Its price is very affordable, and basically, it is the standard of the industry. We have the Exchange 365 subscription, which includes the usage of Exchange Online. I don't know the specific cost, but it is the retail price of Microsoft 365 E3 licenses. Microsoft's licensing is not very easy to understand. Microsoft changes rules every other day, which makes it difficult for us to understand the licensing not only for Exchange but also for other products. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing."
  • "Microsoft doesn't have a unit price, it's based on the quantity, and they offer great discounts."
  • "We are currently using enterprise licenses for the solution. They are different pricing models available. There are individual, cloud-based, and enterprise licenses all with different pricing models. The larger the number of users, the lesser the price. For small to medium companies like us, we feel it is expensive."
  • "Its price is fair."
  • "We pay for the license annually."
  • More Microsoft Exchange Pricing and Cost Advice →

  • "Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
  • "If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
  • "We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."
  • "When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."
  • "We do not pay for licenses to use this solution."
  • "The price of the solution is low."
  • More Zimbra Collaboration Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I… more »
    Top Answer: 
    It's a very user-friendly application. The mail server is also valuable when compared to other services like SquirrelMail.
    Top Answer: 
    Microsoft doesn't have a unit price, it's based on the quantity, and they offer great discounts.
    Top Answer: 
    The stability is good and keeps getting better with each new update.
    Top Answer: 
    The solution is very low cost. It's an open-source solution. It's not an expensive option.
    Top Answer: 
    We are simply a customer and an end-user. We don't have a business relationship with the organization. The log files need to be improved. It needs to show us more information. Right now, a lot of… more »
    Ranking
    1st
    out of 18 in Email Applications
    Views
    6,591
    Comparisons
    5,551
    Reviews
    21
    Average Words per Review
    397
    Rating
    8.2
    3rd
    out of 18 in Email Applications
    Views
    6,100
    Comparisons
    5,046
    Reviews
    8
    Average Words per Review
    444
    Rating
    7.6
    Comparisons
    Also Known As
    Exchange, MS Exchange
    Learn More
    Overview
    Built to deliver the enterprise-grade security and reliability that businesses require, Microsoft Exchange provides email, calendar and contacts on your PC, phone and web browser.
    Zimbra Collaboration provides administrators and their end users innovative features that solve the challenges faced by organizations using today's legacy communications infrastructure.
    Offer
    Learn more about Microsoft Exchange
    Learn more about Zimbra Collaboration
    Sample Customers
    Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
    NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
    Top Industries
    REVIEWERS
    Computer Software Company20%
    Energy/Utilities Company15%
    Security Firm10%
    Financial Services Firm10%
    VISITORS READING REVIEWS
    Comms Service Provider35%
    Computer Software Company21%
    Government8%
    Energy/Utilities Company4%
    VISITORS READING REVIEWS
    Comms Service Provider46%
    Computer Software Company14%
    Government7%
    Educational Organization4%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise28%
    Large Enterprise34%
    REVIEWERS
    Small Business63%
    Midsize Enterprise25%
    Large Enterprise13%
    Find out what your peers are saying about Microsoft Exchange vs. Zimbra Collaboration and other solutions. Updated: January 2022.
    565,689 professionals have used our research since 2012.

    Microsoft Exchange is ranked 1st in Email Applications with 31 reviews while Zimbra Collaboration is ranked 3rd in Email Applications with 10 reviews. Microsoft Exchange is rated 8.4, while Zimbra Collaboration is rated 7.6. The top reviewer of Microsoft Exchange writes "It has good integration with other Microsoft tools and allows us to retain and recover an email deleted by a user". On the other hand, the top reviewer of Zimbra Collaboration writes "It is light to manage and low-cost, but lacks storage management". Microsoft Exchange is most compared with Kerio Connect, IceWarp, HCL Domino, HCL Notes and Veritas Enterprise Vault, whereas Zimbra Collaboration is most compared with Kerio Connect, IceWarp, Open-Xchange, G Suite Enterprise and HCL Domino. See our Microsoft Exchange vs. Zimbra Collaboration report.

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