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Microsoft Exchange vs Zimbra Collaboration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange
Ranking in Email Applications
2nd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
95
Ranking in other categories
Wireless Email (2nd)
Zimbra Collaboration
Ranking in Email Applications
6th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
28
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Email Applications category, the mindshare of Microsoft Exchange is 9.0%, down from 11.4% compared to the previous year. The mindshare of Zimbra Collaboration is 7.1%, down from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
Microsoft Exchange9.0%
Zimbra Collaboration7.1%
Other83.9%
Email Applications
 

Featured Reviews

SJ
Manager IT Support at Naubahar Bottling Company (Pvt.) Ltd. Gujranwala Pakistan
Efficient email management with seamless integration
We previously used Microsoft Exchange but have moved to an MDN email solution due to cost and user growth Microsoft Exchange is a user-friendly and easy-to-deploy solution, which is beneficial for handling emails even without professional support. It is effective in managing email integration…
Muhammad Talha Baig - PeerSpot reviewer
Business Analyst and Associate Project Manager at SAMI Pharmaceuticals
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Exchange is a user-friendly and easy-to-deploy solution, which is beneficial for handling emails even without professional support."
"I would highly recommend this solution to others and this is because of its stability, scalability, and reasonable pricing."
"The platform's most valuable feature is the mailbox roles."
"Our customers are satisfied with the features included in Microsoft Exchange."
"The exchange functionalities are good."
"For me, it's always worked quite well, and because of that, I haven't given anything about it much thought."
"It is a product that is simple to manage, and easy to use."
"If you don't really mind the cost then go for Microsoft."
"Zimbra Collaboration is mainly used for messaging, emails, calendars, video conferencing, and document sharing."
"The most valuable feature of Zimbra Collaboration is the cost."
"For a small company, Zimbra Collaboration is good because it is simple, inexpensive, and not very difficult to deploy."
"The Zimbra Collaboration's most valuable feature is web access."
"The stability is good and keeps getting better with each new update."
"The backup and storage management features of Zimbra Collaboration are valuable."
"The product is very stable."
"I think Zimbra is more reliable and competitive than Microsoft because they offer an open-source version."
 

Cons

"In terms of configuring the product, that's definitely an area in which they can make some improvements on."
"I think that improvements should be made in creating greater abilities for Microsoft Exchange in terms of Reasearch and Development."
"Some users encounter stability issues. I connect with the support team through my local partner, which takes time."
"While this solution is cost-effective, in general, the price could be better."
"The management of .pst files and archiving need improvement."
"Microsoft Exchange could improve by adding artificial intelligence."
"In terms of what should be improved, they should probably move to a cloud option like Office 365. We would like to get this functionality without the need to deploy complex hardware and software solutions. This should be the next thing, making Exchange more related to Office products, which are more cloud-oriented, less on-premise or desktop-oriented solutions, like the direction Google is strongly moving towards."
"Microsoft needs to make some modifications to meet the current needs of the environment. For example, they need to add more cell service features because people work from home during the pandemic, and certain elements should be available as a mobile service."
"Zimbra Collaboration does not have a solution roadmap as aggressive as the new collaboration mail solutions. Additionally, they can have a better interface and integration with single sign-on."
"There are some bugs we found that could be fixed."
"The solution could improve by making it easier to use."
"The installation is not straightforward, it can take two days for the full implementation."
"In the next release, Zimbra Collaboration should include a security feature to allow access for mobile device administrators."
"The tool should improve its multi-cloud feature."
"There can be difficulties resolving problems on the server side when problems arise."
"We had a couple of issues with stability, but nothing that I couldn't work around or fix myself. Zimbra is a powerful product, but since VMware bought it, changes and bug fixes have been very slow in coming."
 

Pricing and Cost Advice

"Its price is fair."
"The solution is expensive to maintain because it requires frequent updates and ongoing server maintenance."
"The price of Microsoft Exchange could improve. In Egypt, the price keeps increasing."
"It is not expensive."
"The price of Microsoft Exchange is reasonable."
"I don't have enough information about the licensing costs of Microsoft Exchange, but I do know that you need two types of licenses to run it. You need the product key and the client access key to activate Microsoft Exchange. This means that apart from the standard Microsoft Exchange licensing fees, you have to pay additional costs."
"Since my company is on Microsoft Cloud, we pay for the licenses per user. Compared to volume licensing, I would say the present licensing cost is not expensive."
"The pricing is expensive."
"Zimbra Collaboration offers a good price-to-feature ratio."
"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
"We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."
"The price of the solution is low."
"We do not pay for licenses to use this solution."
"We pay yearly licenses for Zimbra Collaboration."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the price a four"
"Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Comms Service Provider
9%
Computer Software Company
9%
Construction Company
8%
Computer Software Company
10%
Comms Service Provider
10%
Outsourcing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise28
Large Enterprise35
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What is your experience regarding pricing and costs for Microsoft Exchange?
I am aware of pricing aspects, and I would say it is affordable for what it is.
What needs improvement with Microsoft Exchange?
I see some drawbacks and areas for improvement; the quarantining is not fantastic. I think the quarantining is not fantastic because it lets a lot of spam through, and when it is notified of spam, ...
What needs improvement with Zimbra Collaboration?
When it comes to administration tasks like configuring specific filters or group signatures, I have to dig into the configuration since there's nothing in the graphical or web interface. The soluti...
What is your primary use case for Zimbra Collaboration?
Zimbra is a cheap and open-source tool. It provides security, which is crucial for user authentication and authorization. It also offers robust support options, including access to expert assistance.
 

Also Known As

Exchange, MS Exchange
No data available
 

Overview

 

Sample Customers

Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
Find out what your peers are saying about Microsoft Exchange vs. Zimbra Collaboration and other solutions. Updated: April 2026.
893,915 professionals have used our research since 2012.