ADP Workforce Now vs Infor CloudSuite comparison

ADP and Infor are both solutions in the Cloud HCM category. ADP is ranked #11 with an average rating of 8.0, while Infor is ranked #7 with an average rating of 8.0. ADP holds a 1.9% mindshare in CHCM, compared to Infor’s 1.2% mindshare. Additionally, 84% of ADP users are willing to recommend the solution, compared to 100% of Infor users who would recommend it.

ADP Workforce Now

Read 12 ADP Workforce Now reviews

1,341 Views
738 Comparison Views

84% willing to recommend

Infor CloudSuite

Read 19 Infor CloudSuite reviews

3,763 Views
452 Comparison Views

100% willing to recommend

ADP Workforce Now

Infor CloudSuite

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

Infor CloudSuite and ADP Workforce Now are key players in enterprise software, with ADP Workforce Now leading due to its comprehensive HR management functionalities.

Features: Infor CloudSuite is designed with extensive industry-specific features, advanced analytics, and flexibility in manufacturing processes. ADP Workforce Now provides robust payroll processing, customizable reports, and a comprehensive employee self-service portal, offering greater versatility in HR tasks.

Room for Improvement: Infor CloudSuite could enhance its deployment simplicity, streamline its user interface, and improve integration capabilities. ADP Workforce Now would benefit from refining its mobile application, enhancing system speed during peak times, and expanding custom integration options.

Ease of Deployment and Customer Service: Infor CloudSuite offers flexibility with various deployment options but can be complicated due to its detailed customization needs. ADP Workforce Now is simpler to implement with solid support, enabling efficient setup and user assistance.

Pricing and ROI: Infor CloudSuite is cost-effective, geared towards offering long-term profitability for industry-specific cases. ADP Workforce Now, though more expensive initially, justifies costs with its significant ROI attributed to HR process efficiency and optimization.

To learn more, read our detailed ADP Workforce Now vs. Infor CloudSuite Report (Updated: December 2025).

Buyer's Guide

ADP Workforce Now vs. Infor CloudSuite

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ADP Workforce Now

Ranking in Cloud HCM

11th

Average Rating

7.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Benefits Administration (7th), Talent Management (16th), HR Analytics Software (5th)

Infor CloudSuite

Ranking in Cloud HCM

7th

Average Rating

7.8

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

CRM (17th), ERP (14th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (6th), Product Configuration and Quoting (7th), Warehouse Management (4th), Financial Close Software (7th)

Mindshare comparison

As of January 2026, in the Cloud HCM category, the mindshare of ADP Workforce Now is 1.9%, up from 1.2% compared to the previous year. The mindshare of Infor CloudSuite is 1.2%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud HCM Market Share Distribution
Product	Market Share (%)
Infor CloudSuite	1.2%
ADP Workforce Now	1.9%
Other	96.9%

Cloud HCM

Featured Reviews

Vineeth John

Director, People & Culture at a agriculture with 201-500 employees

Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration

The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.

Read full review

Adeel Ansari

Project Manager, Program at SPTLabtech

Integrated planning has improved document automation but reporting and user experience still need work

There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user experience can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable. Another area is user experience; it takes several clicks to get to the information, and the user interface isn't that intuitive. Compared to other solutions, such as top-tier options such as Oracle or SAP, this stands out as an area needing improvement. When it comes to integration, Infor CloudSuite does offer a great deal of flexibility. It comes with APIs, so you can integrate with any third-party systems you may use. On that front, it's sufficient; however, it does require some specialized resources, as it's not a layman's job, and developers need to help with the integration. This is generally the case for any ERP. The user interface could indeed be better, and there is a steep learning curve for users; it takes time for them to get accustomed to Infor CloudSuite's interface and forms. However, once users adapt, it becomes easier and smoother to navigate. There are great features associated with Infor CloudSuite, such as DataViews and Birst as a business intelligence tool, which can be integrated with the basic product. Implementing Birst isn't plug-and-play; it requires a team of technical resources to execute. Additionally, there is a feature that allows integration with Excel, which can be installed by your IT team.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature to me is performance management because we just started using that."

"It is a scalable solution."

"The most interesting feature for me on ADP is the custom reporting tool. It's got something called a field grabber, which makes it so much easier to generate your own custom reports simply by pulling tabs from any feature."

"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."

"The platform is on a private cloud that is fully secure with no way for hacker penetration."

"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."

"The most valuable features are the reporting and benefits piece."

"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."

"Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities."

"Some valuable features include improved transparency in sales processes, which has been vital for our operations."

"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."

"It is a very scalable solution."

"The stability of the solution is perfect. I rate it a ten out of ten."

"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."

"Infor CloudSuite is a kind of ERP that is suitable for a medium or small discrete manufacturer, especially in the health sector, life sciences, and biotechnologies."

More Infor CloudSuite pros

Cons

"The ease of developing and creating reports could definitely use some improvement."

"I would like to see the payroll side improved and there are a few kinks that need to be worked out."

"The complexity is the key challenge with a tool like ADP ."

"The report functionality is not as good as competitive products."

"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."

"Its benefits portal could be user-friendly."

"The price of the solution is not good."

"The disadvantages of Infor CloudSuite are related to Absence Management. There are too many setups for users to establish absence plans, formulas, and calculations."

"For the quality department, there is a module called quality, and I feel it has to be a little bit simplified."

"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."

"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."

"In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long."

"The solution's support service could be better."

"There are areas where Infor CloudSuite can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable."

More Infor CloudSuite cons

Pricing and Cost Advice

"I give the pricing a seven out of ten."

"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."

"The solution is expensive."

"It is expensive."

"The solution is expensive and everyone complains about the price."

"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."

"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."

"I feel it is not very cheap, very economical but also not very expensive."

"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."

"The platform's pricing depends on the specific number of users."

"It is a cost-effective solution."

"The product is expensive. I rate the pricing a five out of ten."

"For on-premise installations, the licensing is yearly."

"The pricing is not built on a standard model."

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Financial Services Firm

Healthcare Company

Legal Firm

Manufacturing Company

13%

Healthcare Company

University

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	3
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	10
Large Enterprise	4

Questions from the Community

What is your experience regarding pricing and costs for ADP Workforce Now?

The licensing is on the pricer side, given that there aren't a lot of other tools out there that are applicable, we just decided to go ahead with ADP anyway. I would definitely recommend ADP to oth...

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What needs improvement with ADP Workforce Now?

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What advice do you have for others considering ADP Workforce Now?

Overall, I would rate the solution an eight out of ten. It's got a lot of features. The reason I'm not giving it a full score is largely due to the complexity and the customer service.

See all answers

What do you like most about Infor CloudSuite Industrial?

Some valuable features include improved transparency in sales processes, which has been vital for our operations.

See all answers

What is your experience regarding pricing and costs for Infor CloudSuite Industrial?

As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.

See all answers

What needs improvement with Infor CloudSuite Industrial?

While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...

See all answers

Comparisons

Workday vs ADP Workforce Now

Compared 10% of the time

ADP GlobalView Payroll vs ADP Workforce Now

Compared 9% of the time

UKG vs ADP Workforce Now

Compared 8% of the time

SAP SuccessFactors vs ADP Workforce Now

Compared 7% of the time

PeopleSoft vs ADP Workforce Now

Compared 6% of the time

More ADP Workforce Now Competitors

Infor LN vs Infor CloudSuite

Compared 12% of the time

Infor M3 vs Infor CloudSuite

Compared 8% of the time

IBM Maximo vs Infor CloudSuite

Compared 7% of the time

Workday vs Infor CloudSuite

Compared 5% of the time

Oracle Enterprise Asset Management vs Infor CloudSuite

Compared 4% of the time

More Infor CloudSuite Competitors

Product Reports

Buyer's Guide

ADP Workforce Now

January 2026

Download ADP Workforce Now product report

Buyer's Guide

Infor CloudSuite

January 2026

Download Infor CloudSuite product report

Also Known As

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Overview

ADP Workforce Now is a web-based, complete HR suite that integrates the essential payroll and human resource management procedures into a single database-driven platform. This safe and simple solution gives you everything you need to maximize your workforce and communicate with your staff.

ADP Workforce Now is designed specifically for your company's needs. As a result, the menus and menu selections you see will differ depending on your function and the services your firm uses. As a portal administrator, you customize the site and control what employees can view and do. You can design your site's theme, set approval and notification processes, and manage security groups.

ADP Workforce Now includes these useful capabilities:

Payroll computation and tax filing
Performance regulation
Compensation handling
Talent acquisition
Time and labor logistics
Benefits governance
Analytics
Total management of human resources

ADP Workforce Now Features

ADP Workforce Now has many valuable key features. Some of the most useful ones include:

Single dashboard, single database: Manage your whole workforce from a single dashboard, which is powered by a single database, ensuring that the relevant data is always available when you need it.
- Get a complete HR suite that includes payroll, time, HR, talent, and benefits all in one place.
- Enter data once and it will function across all workflows
- With proactive error detection and can't-miss alerts, you can cut down on mistakes.
- Protect your business with enterprise-grade data security privacy procedures and extensive compliance experience.

Powerful analytics and reporting: With a single database that connects your entire firm, you can access all of your data in one location.
- Create better reports in less time, without ever leaving the page you're on.
- Make use of machine learning and artificial intelligence to help you make confident decisions based on personalized information.

Robust management of HR: Spend less time on paperwork and more time on managing and improving your employees.
- Workflows can be customized, and documents can be stored online.
- Self-service functionalities enable employees and supervisors to be more productive and collaborative.
Customized service and implementation: ADP Workforce Now offers community and chat support and a dedicated implementation team.

In-house implementation by a team of professionals who understand how to optimize the solution for your industry.
For all your questions, ADP Workforce Now offers quick response support, training, and in-product resources.
Client-service specialists with years of experience offer deep knowledge and skills to assist, secure, and support your business.
Flexible service choices can assist your company in navigating strategic and tactical changes, as well as continual system optimization.

ADP

Infor CloudSuite is a comprehensive suite of cloud-based ERP software designed to streamline various business processes. It offers core functionalities such as financial management, supply chain management, production management, and CRM. The suite is tailored to specific industries, including manufacturing, food and beverage, healthcare, automotive, and distribution, each featuring industry-specific solutions. Being cloud-based, Infor CloudSuite provides scalability, automatic updates, and remote access, reducing the need for on-premise hardware and IT costs. It enhances efficiency through task automation, improved workflows, and data visibility, supporting data-driven decision-making.

Infor

Sample Customers

Lawrence and Schiller, The Children's Center, The Kansas City Royals

PRIDE Industries

Buyer's Guide

ADP Workforce Now vs. Infor CloudSuite

December 2025

Free Report: ADP Workforce Now vs. Infor CloudSuite

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