I believe that the international payroll aspect needs to be improved. ADP has very limited ability in other countries. For example, they do the United States and Canada, but not most of Europe. ADP won't go to that market because of all the different rules and laws. It's just too complicated. In the next release, I would like to see the interface become much more seamless. Right now, you have to extract data and make a payroll JE. If they could automate that process to where the data would automatically extract and then integrate itself into a GL in whatever platform that may be, for example Oracle or NetSuite, that would be a great benefit to the company.
ADP Workforce Now is a web-based, complete HR suite that integrates the essential payroll and human resource management procedures into a single database-driven platform. This safe and simple solution gives you everything you need to maximize your workforce and communicate with your staff.
ADP Workforce Now is designed specifically for your company's needs. As a result, the menus and menu selections you see will differ depending on your function and the services your firm uses. As a portal...
The solution's benefits portal could be user-friendly.
The report functionality is not as good as competitive products. Customer support needs improvement.
I believe that the international payroll aspect needs to be improved. ADP has very limited ability in other countries. For example, they do the United States and Canada, but not most of Europe. ADP won't go to that market because of all the different rules and laws. It's just too complicated. In the next release, I would like to see the interface become much more seamless. Right now, you have to extract data and make a payroll JE. If they could automate that process to where the data would automatically extract and then integrate itself into a GL in whatever platform that may be, for example Oracle or NetSuite, that would be a great benefit to the company.