The licensing is on the pricer side, given that there aren't a lot of other tools out there that are applicable, we just decided to go ahead with ADP anyway. I would definitely recommend ADP to other users. I would rate the pricing a nine out of ten, with ten being expensive.
HRS Professional at a financial services firm with 501-1,000 employees
Real User
Jan 20, 2023
The solution is expensive and everyone complains about the price. Other solutions are also expensive but they have better customer support or a better reporting tool. So when you think about their prices, you see the value in what you get back. With the solution, it seemed that we were paying a lot but not receiving good customer support. We had to move to VIP-level support to get the balance we needed. The solution also has an unusual pricing model that is based on the number of active users in the system. The more active users you have, the more money you pay. This is a challenge because the solution requires you to archive terminated employees otherwise you get charged for them. But if you do that, you cannot access their data unless you unarchive and pay for them again.
Sr Manager Revenue and Taxation at a consultancy with 51-200 employees
Real User
Dec 21, 2022
They're definitely not the cheapest and they adjust their pricing based on the number of employees and the size of your company. It is very much a product that is titrated to the company environment itself. I would rate their pricing plan a nine, on a scale from one to 10, with one being the worst and 10 being the best. It's a usage-based license, so the more employees you have, the more functionality you enable. It's kind of a multi-variable approach. It is employee-, usage- and capability-focused and very centric to those two things. If you have a very low employee base and very simple reporting, you're not going to spend a lot. But if you have a lot of employees and a more complex environment, you're going to pay more.
ADP Workforce Now is a comprehensive platform offering robust payroll and HR integrations, minimal IT support needs, and seamless management tools, all through an intuitive, customizable interface with mobile access.ADP Workforce Now facilitates efficient management of payroll and human resources functions with features such as secure cloud storage, custom reporting, performance management, and diverse analytics. Despite having strong integration options through ADP's marketplace and...
The licensing is on the pricer side, given that there aren't a lot of other tools out there that are applicable, we just decided to go ahead with ADP anyway. I would definitely recommend ADP to other users. I would rate the pricing a nine out of ten, with ten being expensive.
The solution is expensive.
The solution is expensive and everyone complains about the price. Other solutions are also expensive but they have better customer support or a better reporting tool. So when you think about their prices, you see the value in what you get back. With the solution, it seemed that we were paying a lot but not receiving good customer support. We had to move to VIP-level support to get the balance we needed. The solution also has an unusual pricing model that is based on the number of active users in the system. The more active users you have, the more money you pay. This is a challenge because the solution requires you to archive terminated employees otherwise you get charged for them. But if you do that, you cannot access their data unless you unarchive and pay for them again.
They're definitely not the cheapest and they adjust their pricing based on the number of employees and the size of your company. It is very much a product that is titrated to the company environment itself. I would rate their pricing plan a nine, on a scale from one to 10, with one being the worst and 10 being the best. It's a usage-based license, so the more employees you have, the more functionality you enable. It's kind of a multi-variable approach. It is employee-, usage- and capability-focused and very centric to those two things. If you have a very low employee base and very simple reporting, you're not going to spend a lot. But if you have a lot of employees and a more complex environment, you're going to pay more.