Infor CloudSuite vs Infor M3 comparison

Infor CloudSuite and Infor M3 are both solutions in the ERP category. Infor CloudSuite is ranked #14 with an average rating of 7.9, while Infor M3 is ranked #10 with an average rating of 8.4. Infor CloudSuite holds a 1.9% mindshare in ERP, compared to Infor M3’s 5.2% mindshare. Additionally, 100% of Infor CloudSuite users are willing to recommend the solution, compared to 92% of Infor M3 users who would recommend it.

Infor CloudSuite

Read 17 Infor CloudSuite reviews

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1,329 Comparison Views

100% willing to recommend

Infor M3

Read 15 Infor M3 reviews

3,384 Views
3,282 Comparison Views

92% willing to recommend

Infor CloudSuite

Infor M3

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Executive SummaryUpdated on Nov 3, 2024

Infor CloudSuite and Infor M3 are competitive enterprise solutions in the ERP category. CloudSuite is preferred for its integration capabilities, while M3 is chosen for its industry-specific features.

Features: Infor CloudSuite offers flexibility, seamless integration with various business systems, and scalability across different industries. It also includes automation of emails, analytics tools for sales, profit-loss tracking, and enhanced transparency in sales processes. Infor M3 provides specialized modules for manufacturing and distribution, integration with core business functions like finance and warehousing, and is suitable for various industrial manufacturing processes including make-to-stock, make-to-order, and engineer-to-order.

Room for Improvement: Infor CloudSuite could improve its customization capabilities and integration plans with external systems. There is also room to enhance its user interface to streamline operations further. Infor M3 can benefit from reducing the complexity of its system for easier deployment. It may also improve the customization options and expand features for non-manufacturing industries. Additionally, M3 requires improvements in its collaboration tools among users.

Ease of Deployment and Customer Service: Infor CloudSuite offers cloud-based deployment ensuring quick implementation, low maintenance, and strong customer service support. Its user-friendly interface makes it easy for businesses to adopt. Infor M3, available in cloud, requires more complex integration due to specialized needs, which can extend deployment. Customer service necessitates improvements to handle this complexity effectively, especially during implementation.

Pricing and ROI: Infor CloudSuite appeals to budget-conscious companies with a lower initial setup cost and substantial long-term ROI via its flexible subscription model. Its ROI is driven by scheduling and product planning, offering a step-up in user interface technology. Infor M3, despite a higher upfront cost, delivers high ROI for industries it targets, especially manufacturing, due to tailored functionalities, resulting in increased operational efficiencies and fixed cost management.

To learn more, read our detailed Infor CloudSuite vs. Infor M3 Report (Updated: July 2025).

Buyer's Guide

Infor CloudSuite vs. Infor M3

July 2025

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Helped 864,053 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infor CloudSuite

Ranking in ERP

14th

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

CRM (19th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (7th), Product Configuration and Quoting (4th), Warehouse Management (3rd), Cloud HCM (9th), Financial Close Software (4th)

Infor M3

Ranking in ERP

10th

Average Rating

8.2

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Activity Based Costing Software (8th)

Mindshare comparison

As of July 2025, in the ERP category, the mindshare of Infor CloudSuite is 1.9%, up from 1.1% compared to the previous year. The mindshare of Infor M3 is 5.2%, up from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ERP

Featured Reviews

Dietmar Müller

Key Account Manager at Cronon GmbH

Provides integrated solutions for international business operations

Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities. It does not require hardware or extensive IT expertise, which are standard advantages for cloud solutions. Its integration capabilities with Microsoft features are notable. Additionally, it is a highly scalable and stable solution, useful for large enterprises engaged in international business. It is also easy to maintain compared to other ERP solutions.

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Pravinkumar Bhandare

Principal Consultant - Infor M3 at Merino Consulting Services

The solution is a reliable, stable, and cost-saving ERP

Different countries have different finance practices, but I believe they need to fine-tune their practices to match industry standards. Practices vary from country to country, for example, in India, it is different than in the US. Sometimes, clients require alternate processes that are not standard, but they claim that these are the standard practices in their industry. At those times, we feel that the option required is not available with the solution. This is not the case only for Infor M3. Other ERPs also have the same problem. We can't mold the ERP to fit the customer's requirements. There are some standards in place because many screens and programs are integrated into the finance process. We can't make modifications to fit the client's requirements. The customer needs specific screens for different users, so if that program is in place, we have one planning tool in Infor M3. Planners need to know all things related to manufacturing, purchase, and sales in order to make decisions about planning. In one of my clients, I came across the requirement that they were asking for user authority in the planning tool. This is not the case though, because all planners need to know all things. However, on the manufacturing side, we can say that the person who is working with machine operations only needs to know machine-related information and doesn't need knowledge of products or sales. That standard industry is available, so we can give access to the user as per their needs. If the maintenance people are there, we can give them limited access, but if the planner is there, we need to give them all access according to industry standards. However, this requirement from the client side is not possible with the standard Infor software, but Infor can consider implementing it if the need is larger for many customers.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."

"It offers a facility to get data quickly."

"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."

"The customization capabilities of CloudSuite Industrial are also there."

"It is a scalable solution."

"Some valuable features include improved transparency in sales processes, which has been vital for our operations."

"It is a very scalable solution."

"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."

More Infor CloudSuite pros

"Its ease of use is most valuable. Inquiries are transparent, and it shows good information on each screen. We don't have to go to 14 different screens to find out about one item, which is a big advantage."

"Overall, I rate Infor M3 nine out of ten for a positive experience."

"Infor M3 has several valuable features, including customer order management and integration capabilities with third-party applications like ION."

"The most valuable feature of this solution is the Infor GL tool that allows us to do our application support and development."

"The most valuable feature of the solution is that it is highly customizable."

"The product's initial setup phase is easy."

"Infor M3 has tailor-made packages for each and every industry."

"It's simple to use. You don't need any complex training to use it."

More Infor M3 pros

Cons

"In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long."

"The disadvantages of Infor CloudSuite are related to Absence Management. There are too many setups for users to establish absence plans, formulas, and calculations."

"The price of the solution is not good. In Europe, it's difficult to find people who already know Infor, which was a problem during implementation."

"The solution's support service could be better."

"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."

"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."

"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."

"They could include marketing automation for the product."

More Infor CloudSuite cons

"It would be great if Infor added some new workflows in the finance module. I'd also like to see better integration with third-party applications."

"The solution is stable but not agile."

"An area for improvement in Infor M3 is training. There should be more training resources available for clients. Clients also find it challenging to get consultants or integrators for Infor M3. The product doesn't have enough resources in the market to help clients."

"Improvements could be made in security and scalability."

"It should be improved in terms of procurement of the supply chain and business intelligence analysis. We have the Infor BI tool, but it's more complex to use than, for example, Power Pivot or QlikView in the market."

"Customer support from Infor is responsive and addresses issues, but the response time can be delayed, which sometimes leads me to explore private vendors."

"Sometimes, M3 alone cannot handle all the planning functionalities required by a customer. It has to be used along with industry-specific planning tools because M3 doesn't have all the features. However, no product can handle all the requirements of all the industries. There will be some shortcomings in all the products. Though this is an area for improvement, it is not a very serious shortfall or limitation. It can be covered by using third-party planning applications that integrate with Infor M3."

"The product's technical support has certain shortcomings. Sometimes, my company doesn't get a proper response from their end."

More Infor M3 cons

Pricing and Cost Advice

"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."

"The product is expensive. I rate the pricing a five out of ten."

"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."

"I feel it is not very cheap, very economical but also not very expensive."

"The platform's pricing depends on the specific number of users."

"It is a cost-effective solution."

"For on-premise installations, the licensing is yearly."

"The pricing is not built on a standard model."

"There is a yearly licensing cost. The price is based on the modules you need. There are several modules, such as HR module, accounting module, sales module, scheduling module, etc., and the price will vary depending on the number of modules you choose. The customers always say that it's very expensive. It can cost a lot of money if your organization is huge. It's not implemented in a lot of organizations in my country because it's too expensive."

"Infor M3 is a tier-two product and is cheaper than tier-one products such as SAP and Oracle. However, it is more expensive than some other tier-two products. The licensing cost is dependent on the number of users. Also, if you purchase other tools from Infor as a package, then there may be other discounts offered."

"If you compare Infor M3 to SAP, Infor M3 is less expensive than SAP, but if you compare Infor M3 to Dynamics 365, Infor M3 is more expensive. It also depends on the model that you buy. It depends on whether you have the complete package or whether you have separate models."

"The tool’s licensing is yearly."

"I'm not part of the team that manages Infor M3 pricing, but it depends on the client, integration, ship-out, and training levels. You get the price from the solution provider, but it would be best to discuss it because nothing is set in stone regarding pricing."

"The cost is between $50 and $100 per user annually."

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Top Industries

By visitors reading reviews

Manufacturing Company

12%

Healthcare Company

12%

Computer Software Company

Educational Organization

Computer Software Company

13%

Manufacturing Company

13%

Wholesaler/Distributor

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Infor CloudSuite Industrial?

Some valuable features include improved transparency in sales processes, which has been vital for our operations.

See all answers

What is your experience regarding pricing and costs for Infor CloudSuite Industrial?

As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.

See all answers

What needs improvement with Infor CloudSuite Industrial?

While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...

See all answers

What do you like most about Infor M3?

The product's initial setup phase is easy.

See all answers

What needs improvement with Infor M3?

Some customers expect more out-of-box reports, and in some areas, they should provide more reports. However, Infor has introduced a report tool so that key users or global champions can generate re...

See all answers

What is your primary use case for Infor M3?

Infor M3 is specifically dominant in fashion, food and beverages, and chemicals manufacturing; it works into micro-verticals. In food and beverage, it specializes in meat processing, confectionery,...

See all answers

Comparisons

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Compared 28% of the time

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Compared 8% of the time

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Compared 8% of the time

Microsoft Dynamics 365 Business Central vs Infor CloudSuite

Compared 7% of the time

ServiceNow vs Infor CloudSuite

Compared 5% of the time

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SAP ERP vs Infor M3

Compared 51% of the time

Infor LN vs Infor M3

Compared 16% of the time

Microsoft Dynamics 365 Business Central vs Infor M3

Compared 5% of the time

SAP S/4HANA vs Infor M3

Compared 3% of the time

Microsoft Dynamics AX vs Infor M3

Compared 3% of the time

More Infor M3 Competitors

Product Reports

Buyer's Guide

Infor CloudSuite

July 2025

Download Infor CloudSuite product report

Buyer's Guide

Infor M3

July 2025

Download Infor M3 product report

Also Known As

SyteLine

Infor Lawson M3, Lawson M3

Overview

Infor CloudSuite is a comprehensive suite of cloud-based ERP software designed to streamline various business processes. It offers core functionalities such as financial management, supply chain management, production management, and CRM. The suite is tailored to specific industries, including manufacturing, food and beverage, healthcare, automotive, and distribution, each featuring industry-specific solutions. Being cloud-based, Infor CloudSuite provides scalability, automatic updates, and remote access, reducing the need for on-premise hardware and IT costs. It enhances efficiency through task automation, improved workflows, and data visibility, supporting data-driven decision-making.

Infor

Infor M3 offers ultimate flexibility in operations, technology, and scale. As a multi-site, multi-country, and multi-company solution, M3 empowers your organization to adapt to changing business needs. It provides flexibility in managing mixed-mode and complex environments, with the agility to make quick adjustments at any time. Written in Java, M3 also gives you platform independence and choice.

Infor

Sample Customers

PRIDE Industries

Grosfillex, High Five Sportswear, L_derach, OTK Group, PHS Group, Propper International, Red Wing Shoe Company, Reynolds Catering Supplies, Saudi Diesel, Sheetz, Zeppelin, Zodiac Aerospace

Buyer's Guide

Infor CloudSuite vs. Infor M3

July 2025

Free Report: Infor CloudSuite vs. Infor M3

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