Infor CloudSuite and Infor M3 are competitive enterprise solutions in the ERP category. CloudSuite is preferred for its integration capabilities, while M3 is chosen for its industry-specific features.
Features: Infor CloudSuite offers flexibility, seamless integration with various business systems, and scalability across different industries. It also includes automation of emails, analytics tools for sales, profit-loss tracking, and enhanced transparency in sales processes. Infor M3 provides specialized modules for manufacturing and distribution, integration with core business functions like finance and warehousing, and is suitable for various industrial manufacturing processes including make-to-stock, make-to-order, and engineer-to-order.
Room for Improvement: Infor CloudSuite could improve its customization capabilities and integration plans with external systems. There is also room to enhance its user interface to streamline operations further. Infor M3 can benefit from reducing the complexity of its system for easier deployment. It may also improve the customization options and expand features for non-manufacturing industries. Additionally, M3 requires improvements in its collaboration tools among users.
Ease of Deployment and Customer Service: Infor CloudSuite offers cloud-based deployment ensuring quick implementation, low maintenance, and strong customer service support. Its user-friendly interface makes it easy for businesses to adopt. Infor M3, available in cloud, requires more complex integration due to specialized needs, which can extend deployment. Customer service necessitates improvements to handle this complexity effectively, especially during implementation.
Pricing and ROI: Infor CloudSuite appeals to budget-conscious companies with a lower initial setup cost and substantial long-term ROI via its flexible subscription model. Its ROI is driven by scheduling and product planning, offering a step-up in user interface technology. Infor M3, despite a higher upfront cost, delivers high ROI for industries it targets, especially manufacturing, due to tailored functionalities, resulting in increased operational efficiencies and fixed cost management.
| Product | Market Share (%) |
|---|---|
| Infor M3 | 4.9% |
| Infor CloudSuite | 2.1% |
| Other | 93.0% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 8 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 5 |
| Large Enterprise | 3 |
Infor CloudSuite is a comprehensive suite of cloud-based ERP software designed to streamline various business processes. It offers core functionalities such as financial management, supply chain management, production management, and CRM. The suite is tailored to specific industries, including manufacturing, food and beverage, healthcare, automotive, and distribution, each featuring industry-specific solutions. Being cloud-based, Infor CloudSuite provides scalability, automatic updates, and remote access, reducing the need for on-premise hardware and IT costs. It enhances efficiency through task automation, improved workflows, and data visibility, supporting data-driven decision-making.
Infor M3 offers ultimate flexibility in operations, technology, and scale. As a multi-site, multi-country, and multi-company solution, M3 empowers your organization to adapt to changing business needs. It provides flexibility in managing mixed-mode and complex environments, with the agility to make quick adjustments at any time. Written in Java, M3 also gives you platform independence and choice.
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