We performed a comparison between ADP Workforce Now and PeopleSoft based on real PeerSpot user reviews.
Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The platform is on a private cloud that is fully secure with no way for hacker penetration."
"The most valuable features are the reporting and benefits piece."
"It is a scalable solution."
"The most valuable feature to me is performance management because we just started using that."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"PeopleSoft is easy to understand, where any end user that is logged in can easily navigate through the menus."
"The most valuable feature of PeopleSoft is the functionality that allows the ability to find all the data about employees that are needed."
"The customizations allow us to come up with a lot of complex labor rules. In the Philippines, there's a lot of different kinds of rules you need to be in compliance with. The solution offers up a lot of flexibility and customization that is perfect for our region's requirements."
"The new version of this solution is very scalable."
"In general, this solution is user friendly and also performs well. There are two types of forms. One is a standardized form, which you can define things into. The other, you can customize so more repetition can be done in an even manner. That way, it can be designed for what the public or user actually wants. It's not very tough for any person, or layman to understand exactly what the screen requires one to do."
"The synchronization of business processes, and the software, streamlined the shared service departments to run 40% leaner."
"The most valuable feature is IDE."
"The PeopleSoft interface is very good."
"The report functionality is not as good as competitive products."
"The ease of developing and creating reports could definitely use some improvement."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"Its benefits portal could be user-friendly."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"I'd like PeopleSoft to be like on the cloud and more mobile-friendly. If I try to access it from a cell phone, it's a bit difficult, so it would be great if PeopleSoft could improve these features."
"My developers want to use more HTML instead of the specialized tool, PeopleTools because, they say, it's better from a user perspective."
"This solution could be improved by lowering the cost of support."
"It would be helpful for the end-user if the reports were customized. They would be able to select the fields while generating their reports."
"The learning and development side of the product is an area of concern where improvements are required."
"Often support just asks people to install a lot of upgrades. Sometimes they don't really give you clear details as to why you need to upgrade. They just say, "You need to upgrade this because there's a newer image, etc". They never really give you the reason underlying why you are having errors."
"Services that need improvement include PeopleSoft Query, Pivot Grids, and PeopleSoft Test Framework."
"I would like to see better support, bug fixing, and documentation."
ADP Workforce Now is ranked 9th in Benefits Administration with 11 reviews while PeopleSoft is ranked 3rd in Benefits Administration with 80 reviews. ADP Workforce Now is rated 7.6, while PeopleSoft is rated 8.0. The top reviewer of ADP Workforce Now writes "The total cash compensation dashboard is valuable but customer support is lacking". On the other hand, the top reviewer of PeopleSoft writes "Comprehensive solution for SCM but requires add-ons for fluid pages". ADP Workforce Now is most compared with Workday, ADP TotalSource, ADP Vantage HCM, ADP GlobalView Payroll and Netsuite SuitePeople, whereas PeopleSoft is most compared with Oracle HCM Cloud, Workday, Oracle Fusion Cloud ERP, SAP SuccessFactors and SAP S/4HANA. See our ADP Workforce Now vs. PeopleSoft report.
See our list of best Benefits Administration vendors and best Talent Management vendors.
We monitor all Benefits Administration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
