ADP Workforce Now vs SAP SuccessFactors comparison

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1,063 views|883 comparisons
83% willing to recommend
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19,016 views|12,600 comparisons
85% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ADP Workforce Now and SAP SuccessFactors based on real PeerSpot user reviews.

Find out in this report how the two Talent Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ADP Workforce Now vs. SAP SuccessFactors Report (Updated: March 2024).
769,065 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble.""It is a scalable solution.""The most valuable features are the reporting and benefits piece.""The most valuable feature to me is performance management because we just started using that.""In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently.""The platform is on a private cloud that is fully secure with no way for hacker penetration."

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"SAP SuccessFactors is stable, we have not found any bugs or glitches.""It covers all the everyday functions of the employee life cycle.""The main advantage of SuccessFactors is its ability to add many types of integrations within the SAP Cloud platform. Many useful modules can be implemented alongside SuccessFactors as third-party integrations, and this capability to extend the system is a big plus.""What I appreciate most about SAP SuccessFactors is that it has all the modules in one platform. SAP SuccessFactors is the best option in the market for HR use cases. I also find the solution user-friendly.""It is a scalable solution. I would rate it a ten out of ten.""The interface is really useful and it's very easy to combine different information. For example, we can easily get reports that we need. It's very easy to create reports.""The most valuable feature of SAP SuccessFactors is that it is a full suite of applications to enable your employees. Additionally, it has good integration with S4 HANA. Our payroll solution is from SAP and the integration becomes much easier when using SAP SuccessFactors.""I think it's perfect that every requirement has flexibility in how it is handled, and that there are several workarounds for any problem we are looking to solve. Each problem has multiple solutions, so it gives us a lot of flexibility in terms of processes."

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Cons
"Its benefits portal could be user-friendly.""The report functionality is not as good as competitive products.""The ease of developing and creating reports could definitely use some improvement.""When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level.""I would like to see the payroll side improved and there are a few kinks that need to be worked out."

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"The user experience could be simplified.""SAP SuccessFactors can improve the recruitment module and artificial intelligence features. More powerful analytics are needed.""We lack information regarding how to build a network.""There are a few features that are missing. There are specific features on the HTM, such as telecom safety, that just isn't there. It's not a very detailed solution in that sense. However, it is maybe not expected to have those kinds of features on the surface level of the product.""The integration between the recruitment module and employee central is a big problem.""SuccessFactors could be improved by making it usable on mobile and making its features less rigid.""They should be more user friendly and give us more tools to make it more flexible.""We would like to see improvement in the initial launch of the product, as it is currently quite slow."

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Pricing and Cost Advice
  • "The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
  • "I give the pricing a seven out of ten."
  • "The solution is expensive and everyone complains about the price."
  • "I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
  • "The solution is expensive."
  • More ADP Workforce Now Pricing and Cost Advice →

  • "The licensing fees are based on the number of modules that are being used, and the number of users."
  • "I don't want to comment on the license cost, to be honest. It could be about $1,000 approximately per customer. However, it's very flexible in terms of the licensing costs depending on the volume and depending on the deal of installation."
  • "If you go by best practices and do it right from the outset, the setup won't be a costly endeavor. In terms of setup, there is a lot of flexibility compared to three years ago."
  • "It could be cheaper."
  • "We have a yearly license. There are no additional costs."
  • "SAP SuccessFactors requires an annual subscription."
  • "It is not expensive because it is a complete suite with a module-based cost."
  • "For SAP, the product is pricey, both CAPEX and the OPEX. It's something that could be improved."
  • More SAP SuccessFactors Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process… more »
    Top Answer:When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is to… more »
    Top Answer:The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use it… more »
    Ranking
    12th
    out of 86 in Talent Management
    Views
    1,063
    Comparisons
    883
    Reviews
    6
    Average Words per Review
    710
    Rating
    8.0
    1st
    out of 86 in Talent Management
    Views
    19,016
    Comparisons
    12,600
    Reviews
    43
    Average Words per Review
    492
    Rating
    7.7
    Comparisons
    Also Known As
    SuccessFactors
    Learn More
    Overview

    ADP Workforce Now is a web-based, complete HR suite that integrates the essential payroll and human resource management procedures into a single database-driven platform. This safe and simple solution gives you everything you need to maximize your workforce and communicate with your staff.

    ADP Workforce Now is designed specifically for your company's needs. As a result, the menus and menu selections you see will differ depending on your function and the services your firm uses. As a portal administrator, you customize the site and control what employees can view and do. You can design your site's theme, set approval and notification processes, and manage security groups.

    ADP Workforce Now includes these useful capabilities:

    • Payroll computation and tax filing
    • Performance regulation
    • Compensation handling
    • Talent acquisition
    • Time and labor logistics
    • Benefits governance
    • Analytics
    • Total management of human resources

    ADP Workforce Now Features

    ADP Workforce Now has many valuable key features. Some of the most useful ones include:

    • Single dashboard, single database: Manage your whole workforce from a single dashboard, which is powered by a single database, ensuring that the relevant data is always available when you need it.
      • Get a complete HR suite that includes payroll, time, HR, talent, and benefits all in one place.
      • Enter data once and it will function across all workflows
      • With proactive error detection and can't-miss alerts, you can cut down on mistakes.
      • Protect your business with enterprise-grade data security privacy procedures and extensive compliance experience.
    • Powerful analytics and reporting: With a single database that connects your entire firm, you can access all of your data in one location.

      • Create better reports in less time, without ever leaving the page you're on.

      • Make use of machine learning and artificial intelligence to help you make confident decisions based on personalized information.
    • Robust management of HR: Spend less time on paperwork and more time on managing and improving your employees.
      • Workflows can be customized, and documents can be stored online.
      • Self-service functionalities enable employees and supervisors to be more productive and collaborative.
    • Customized service and implementation: ADP Workforce Now offers community and chat support and a dedicated implementation team.
      • In-house implementation by a team of professionals who understand how to optimize the solution for your industry.
      • For all your questions, ADP Workforce Now offers quick response support, training, and in-product resources.
      • Client-service specialists with years of experience offer deep knowledge and skills to assist, secure, and support your business.
      • Flexible service choices can assist your company in navigating strategic and tactical changes, as well as continual system optimization.

    SAP SuccessFactors is a valuable human resource management system (HRMS) solution that streamlines numerous HR tasks and activities, such as payroll, talent management, and people processes, to help make the entire HR process run more smoothly and improve the overall employee experience. It is primarily developed to meet the needs of enterprise-class organizations. SAP SuccessFactors can also help users to boost business processes and achieve desired outcomes.

    SAP SuccessFactors is cloud-based and built as a Software as a Service (SaaS) tool. It can integrate seamlessly with any existing ecosystem. This solution can easily be accessed from any web browser, from any location, with any device.

    SAP Success Factors Key Features

    • Improve core HR and payroll process: SAP SuccessFactors can help users improve productivity by simplifying everyday tasks, streamlining processes across the organization, establishing consistent business practices, and improving the bottom line by reducing risk. SuccessFactors core HR tools include time and attendance, payroll management, document management, and additional core HR services to meet regulatory and compliance needs.

    • Staff planning and HR analytics: SuccessFactors can facilitate an improved DE&I (Diversity, Equity, and Inclusion) environment using intuitive people data measurements. The solution can help create action plans to ensure that hiring goals are met in a timely manner, preventing critical staffing gaps and ensuring that productivity and profitability goals are consistently being achieved.

    • Employee welfare management: SuccessFactors allows users to respond in a timely manner to employee needs and concerns, to better understand employee motivations, to keep employees happy and involved, to specify employee dissatisfiers, and to help improve the overall employee experience. The solution will also facilitate employee performance using an intuitive holistic approach, improve employee benefits, and guide and administer the entire employee career growth. SuccessFactors provides valuable opportunities for employee growth through intuitive individualized learning and career development opportunities. It also rewards and recognizes good performance and provides pathways for successful career growth. The solution will help to attract and retain the best available talent in the marketplace.
    • Succession Planning: The solution can be used to assist with talent sourcing, candidate management, and improving the overall candidate experience to include new hire onboarding, offboarding, and more. SuccessFactors also provides action plans for performance and compensation management, education and career development, talent reviews, leadership planning, and even sales performance management, goal setting, and quotas.

    Reviews from Real Users

    “We are using it for a lot of things: HR, performance management, and learning management. There are a lot of features embedded in SuccessFactors. We recently implemented a learning platform that employs the individual staff to actually manage their own learning. They can do it at their own pace. SuccessFactors allows you to manage your team, have calibration for promotion, and you can generate reports and see how you're doing.” - Alaba O., IT Asset Management Lead at Dangote Industries Limited

    “SuccessFactors Talent Management tools help us in managing the entire employee journey. HR and managers can use the succession and development tool to create career paths and staff development plans. When combined with the learning tool, these development objectives can help employees gain the skills they need to advance their careers within the company.” - Yamen Z., SAP Project Manager at a manufacturing company

    Sample Customers
    Lawrence and Schiller, The Children's Center, The Kansas City Royals
    City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company10%
    Financial Services Firm10%
    Manufacturing Company8%
    Recruiting/Hr Firm6%
    REVIEWERS
    Manufacturing Company26%
    Computer Software Company17%
    Financial Services Firm9%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Educational Organization45%
    Computer Software Company8%
    Manufacturing Company6%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise17%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise17%
    Large Enterprise56%
    REVIEWERS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise50%
    Large Enterprise40%
    Buyer's Guide
    ADP Workforce Now vs. SAP SuccessFactors
    March 2024
    Find out what your peers are saying about ADP Workforce Now vs. SAP SuccessFactors and other solutions. Updated: March 2024.
    769,065 professionals have used our research since 2012.

    ADP Workforce Now is ranked 12th in Talent Management with 11 reviews while SAP SuccessFactors is ranked 1st in Talent Management with 90 reviews. ADP Workforce Now is rated 7.6, while SAP SuccessFactors is rated 7.8. The top reviewer of ADP Workforce Now writes "The total cash compensation dashboard is valuable but customer support is lacking". On the other hand, the top reviewer of SAP SuccessFactors writes "Offers many useful modules and integrations, and helps companies adhere to best practices". ADP Workforce Now is most compared with Workday, PeopleSoft, ADP TotalSource, ADP Vantage HCM and ADP GlobalView Payroll, whereas SAP SuccessFactors is most compared with SAP HCM, Workday, Oracle HCM Cloud, PeopleSoft and UKG. See our ADP Workforce Now vs. SAP SuccessFactors report.

    See our list of best Talent Management vendors and best Cloud HCM vendors.

    We monitor all Talent Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.